ESM+Strategy Erfahrungen

The value proposition of the tool consists of three things:
1. Transparency - Provides a holistic view of SMS work from which all stakeholders can glean insight and make decisions from.
2. Accountability - Instills discipline around the ownership and reporting of strategic objectives and initiatives.
3. Root-cause analysis - Gives leaders a lens into what forces drive the status of strategic objectives and corresponding metrics.

The ESM + Strategy is helping us to deliver positive results to our clients in their strategy management efforts. The ESM functionalities make all the strategy design process to be dynamic and proactive.

Recommend ESM to those who are resourced contrained but need and will use a web-based software to better their organizational performance effort.

It was great to work w/ the ESM team during the initial implementation where they were very effective at working with the executive leadership to capture and formulate specific details to build out the scorecard. Several workshops were held to get the team aligned and comfortable using ESM as the backdrop and means to review the progress on a monthly basis. I was also part of the admin training sessions and those were very informative and covered the necessary features to support the tool in-house.

We used it as a test to try if an incentive strategy worked with our collaborators, however we decided to use other free software that offer us the same.

The ESM Team is fantastic to work with and the software continues to support our focused strategic planning and performance excellence culture.

The software lives up to its claim of bringing strategy to life by making it accessible throughout the organisation.

Aligned the Board of Directors, brought the strategic plan to life, and engaged employees with how they support the strategy.

Empowered our team to take hold of our strategy and get the job done. Offers us the insight to make smart decisions around our investments. We were able to use the tool and methodology to avoid unnecessary expenses for projects that weren't aligned to our strategy

It allowed us to turn our five year business strategy into sustainable actions!

Its a excellent tool all-in-all. I dont understand how companies can do without this types of data and be able to run their strategy.

I work for an organization that has been using the scorecard for over a year and we were one of the first adopters of the latest version of Executive Strategy Manager. I've implemented the Balanced Scorecard at several companies and each leadership team has slight variations on their scorecard approach. ESM 6 is flexible enough to enable these unique approaches while staying true to the core concepts of Kaplan and Norton's Balanced Scorecard methodology.

ESM's alignment with the strategy map/scorecard approach, paired with dynamic reporting tools and meeting management functionality make strategy execution much easier for our company.

I'd really like to see a governance calendar integrated into the application, which would go a long way toward automating some of the preparation and reporting administration.

The action item section could also be expanded to better support recording minutes and activities identified during strategy review meetings.

I've tried to manage the scorecard offline or through shared project pages and it multiplies the effort involved enormously. I use ESM every day and I'd recommend it to any Balanced Scorecard organization looking for a web-based application to manage their strategy execution effort.

Typically I use ESM to keep strategy execution efforts organized particularly when there is more than one Balanced Scorecard being used within the organization.

Going from just having a strategic plan binder with our 3-5 year plan in writing sitting on my desk to having an actual "living management tool" to use in moving our business forward with realistic ongoing business insight was ground breaking!! I had no idea how much more effective we all could be across our management team and through every level of employee touching our business processes. It was quickly obvious how powerful this software could be!

I am a strategic consultant and I bring ESM software to all of my clients. I do not recommend any other BSC software.

Allowed multi user interface for data collection and communication components allows participation and transparency of strategy performance

As a smaller company, we didn't want to invest in a more complex application. However, we have found that ESM+Strategy covers more needs than we at first thought. It is a very smart investment.

I am one of two the Balanced Scorecard (BSC) representative at the University of Arkansas for Medical Science (UAMS) in which I manage 24 BSCs. When I say I manage 24 BSC, I mean that I am the administrator of 24 BSCs, I taught 24 managers the philosophy and application of the BSC, and I assisted Danny, one of your consultants, in training the usage of ESM. The navigation of EMS is so easy that I was able to learn the ins and outs of the tool within one week before having to train many managers at UAMS. I have actual had more than 15 training session over the usage of ESM, and I have plenty more to come. Today, we have more than 30 users of EMS at UAMS whom I have taught how to use the program. Although our BSC will not be operational till October 2015, we have already experienced the transformational impact of the tool.

The ESM is a very useful tool for managing our organization's key performance indicator data, so that we can easily monitor how we are progressing towards our strategic goals. The ESM is a "cloud" solution, so there is no IT support required to manage the software. Once the scorecards, KPIs, and dashboards are setup, the system is very intuitive and easy to use for the individuals that enter the data and the analyses. The system does require a dedicated administrator, particularly during the initial setup and training phases, and if "structural" changes need to be made to your scorecards, KPIs and metrics. Overall, the system is easy to use and the customer service that Palladium provides is excellent. The ESM is utilized in our operations and strategy meetings on a routine basis.

Pros: Eliminates PPT as source of presentation. This tool has saved a ton of paper and headaches caused from version control issues. Allows for easy linking/displaying of elements. Agency solution for cascading throughout the organization. Customizable fields is a plus. Robust charting and data grid is easy to learn since it functions just like Excel.

Cons: The amount of time it takes to refresh a screen is inefficient, but part of this issue is due to our internal environment.

Pros: a defined methodology that allowed consistent reporting across the Enterprise; Ability to track performance in multiple areas of the organization; provides a discipline for staff input to their performance.

Cons: The upgrade to 6.0 provided some improvements, but seemed to be more difficult to execute the charts/reports we were accustomed to producing. Needed to devise some workarounds to get the look and feel we wanted.

The experience of working with the Palladium staff was excellent. Even at odd hours of the night or a weekend they usually got back to you right away if there was a question or something wasn't working correctly.

Awesome product for strategy execution & monitoring and control

We've just had our new auditors do their work for the year and ESM and our planning framework came in for very favorable comment which is great! We love the new interface. The system is very easy to use and is doing a superb job of helping us to keep on track.