Asset Essentials Erfahrungen

all it allows you to do with the program

takes a while to learn your way around but once you learn it is pretty easy

The ease of work order entry and the dispersion to the trades. Also, when I call for help, the person I reach spends as much time as necessary to answer all my questions.

Learning how to create different views for the work orders and batching work orders that need to be closed. We have single sign on for the users so we had to work with our IT department to make sure everyone was signed on and could access the program.

It is very easy to use, keep you organize, notifies Maintenance Workers their new work orders in email on a daily basis.

I have not come across anything leas about the asset essentials yet.

Love the ease and power of data management. RIGHT AT YOUR FINGERTIPS!I really appreciate the staff at Brightly, they act as though I am their only customer! They are outstanding on follow-up of any issue we present! 10 star service!!!!!!!!!

Very few items, mostly in the clerical area.

Asset Essentials is an amazing tool to help schedule and complete onsite work.Creating work orders is very easy, and convenient. The ability to maintain work in our facility has never been so easy.

I think the application is great the way it is.

I like it as it is very customizable, and scalable

It does not offer text messaging for high priority work orders.

User interface is simplistic.

Not easy to navigate or find backend information. I do not like how work for the day is presented.

It is the first CMMS we have used and that has helped us with not letting work orders go unfinished.
Made it easy to see what happens at night/weekends at our 24/7 facility without having to call in or stop by.
Live Chat is very helpful.

- Metrics are hard to follow for the following reasons: 1. Each user has to be set up to follow a KPI. 2. KPI's
aren't easy to set up and they don't log historical data.
- Blanket licenses versus pay-per-license.
- Parts entry sheet needs to be on the same page as the work order - similar to labor entry.

The value is a big benefit about the software, as most other providers are more expensive for many similar features (and often force including extra unnecessary features to justify the price). We're able to get what we need included at a price that helps continue renewing our service.

The biggest restricting factor for the product is in its response time in a desktop browser (unknown in mobile app). Most menus or screens take a second or so at minimum to fully load and populate with data, but up to 10-15 seconds in some cases. When considered independent from each other, the loading times aren't an issue, but when many different tasks need to be done, one after another, the lag time in loading rapidly builds up, causing nearly as much time waiting as working.

software is well organized that is about it

everything, I can never seem to log in to the web site this is a website problem, also the program runs really slow if I knew what I know now I would have never invested so much time into this useless program

MaintenanceEdge start up has been amazingly simple. Once our equipment list was finalized and given to Dude Solutions, their team completed all the data entry allowing free time for our end users to familiarize themselves with the software. The navigation is easy and training went smoothly and quickly. The support staff has been lightening quick about any questions that have come up. On going weekly scheduled meeting with our dedicated representative from Dude have reinforced training and expanded regularly on our knowledge of the program.

There are a few functions that have been lacking that tech support has been made aware of. Not all of the reports are able to be automatically generated on a schedule, ie. Downtime. I would like to see the ability to toggle some of the fields on or off depending on the end users preferences.

Ease of use and tracking of maintenance. Having an online data base is also nice.

The mobile application is hit and miss. We use the product in the field mostly and having an application of mobility is important.

It is similar to the expensive programs I have used at previous jobs but at a better price. It is relatively easy to use with teaching aids built into the system.

It runs kind of slow at our facilities. could possibly be faster with a stronger internet.

I like the fact that it has so many fields to enter information, which creates more opportunities to collect data.

I wish there was a function to add video to the work orders.

Using asset essentials has been useful in many ways throughout our facility. Its fluent design and easy to learn features makes it a great working tool for our team.

The software periodically runs really slow making it difficult to keep up with the demanding assigning of work orders.

it is very easy to navigate in the prograam

The ability to forecast out further than 1 week.

You can add users and labor hours to any work order or project

Folders to store completed work orders for future verification

The software is self-explanatory and the customer service support is awesome and always available.

I actually don't have any complaints, enever I have an issue and it's normally minor, like for example finding a particular area. When those problems come along support is always there to assist.

I like the ease of entering and tracking the work orders

Minor technical issues when entering location and the tab jumping to the comments box. Also sometimes the location loads slowly.