HighQ Erfahrungen

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41 Bewertungen

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
HighQ for Contract Management
Bewertet am 2.11.2022
Please add a tracking feature to notify the expiry date of the contract.Then I will know when to...
Please add a tracking feature to notify the expiry date of the contract.Then I will know when to renew a contract.
Vorteile
Single portal to manage all the contract which provides easier management.
Nachteile
The email notification does not has any value to me. I have no idea what it is for!Please improve the notification with meaningful description and a valid link for me to follow up.
- Branche: Alternative Streitbeilegung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Team collaboration enforcement
Bewertet am 5.2.2025
Vorteile
All in one product allowing to move fast between activities for team collaboration
Nachteile
Could appear a bit overwhelmed interface at beginning but no major issues
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Horrible service
Bewertet am 10.11.2023
i contracted with them to deliver ISA services, i was given a commiment of when to start and how...
i contracted with them to deliver ISA services, i was given a commiment of when to start and how many calls and hours to prospect, none of teh agreemnt was deliver, they came with a full of excuse, as to why they had not stared, cancel apts, refused to respond to my questions and concerns when i cahllenged them
Vorteile
i reach out to them they made tons of commiments which none were deliver
Nachteile
they lied, they make empty primises and never deliver
- Branche: Rechtsberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
HighQ - brilliant software
Bewertet am 1.1.2025
Great piece of software, which allows teamwork throughout a legal matter or project and enables...
Great piece of software, which allows teamwork throughout a legal matter or project and enables further efficiency.
Vorteile
It’s function ability to work collaboratively as a team for project purposes but also document sharing.
Nachteile
It takes a while to get the hang of it,so time needs to be allowed at the beginning of a matter/project for training.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
HighQ Review
Bewertet am 2.6.2024
Vorteile
- Easy to use
- Efficiency
- Higher quality
Nachteile
- It's not free
- it's special for those who able to pay for the service
- Branche: Rechtsberatung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
HighQ empowers the business side with IT-like ability!
Bewertet am 18.4.2023
It gives me a very satisfying feeling when I'm able to build a site for a client/customer that is...
It gives me a very satisfying feeling when I'm able to build a site for a client/customer that is highly customized to their particular needs. In other words, they don't have to settle for a cookie-cutter solution with elements of little value.
Vorteile
The unlimited potential to create unique dashboards & visualizations that are powered by very versatile iSheets & Rule Builder Work Flows.
Nachteile
It can be very daunting to start out new with HighQ never having seen the product. Some aspects are not that intuitive.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Hos LLP
Bewertet am 3.5.2023
The completion of large business mergers.
The completion of large business mergers.
Vorteile
The ease of uploading document's to the platform.
Nachteile
Assigning Permissions for groups and the fact that our subscription has not been updated to its most recent revision. The administration portal is not user friendly.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
HighQ is another great product from Thomson Reuters
Bewertet am 27.4.2023
Vorteile
The progress tracker and the resources provided are extremely useful
Nachteile
At first integration seemed like it wasn't going to be worth the effort, but once we had everything set up, it was.
- Branche: Rechtsberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
High Q Review
Bewertet am 27.4.2023
A very helpful app to log into legal research platforms
A very helpful app to log into legal research platforms
Vorteile
It is great for logging into PLC for legal research
Nachteile
Having to find the thomson reuters log in page was difficult at first
- Branche: Rechtsberatung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
HighQ Collaborate-Exceptional for Internal and External Team Collaboration
Bewertet am 20.12.2021
I can only provide high praise for the solution - which is simple, robust and elegant - and for...
I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.
Vorteile
I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.
Nachteile
I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced.
That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs.
Antwort von Thomson Reuters
Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.
- Branche: Konsumgüter
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
HighQ - Taking shape and working great
Bewertet am 29.3.2023
Vorteile
Intergration was easy with business applications, document storage, and document template building.
Nachteile
Program is great, no complaints and no changes are recommended.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
More experience sought
Bewertet am 18.4.2023
Not very extensive so far but I hope to work on it more in the future
Not very extensive so far but I hope to work on it more in the future
Vorteile
I need to use HighQ more to become more familiar with it; I would wish to get an introduction to the proper use of this service
Nachteile
Not enough experience yet to determine this
- Branche: Anwaltskanzlei
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
User Review
Bewertet am 22.5.2023
Pretty good, i'm a newer user
Pretty good, i'm a newer user
Vorteile
Easy accessibility, nice layout, user friendly
Nachteile
Searches can come up with irrelevant results
- Branche: Rechtsberatung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
useful tool
Bewertet am 18.4.2023
Vorteile
integrated platform, easy to use, friendly.
Nachteile
nothing.
- Branche: Rechtsberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Review
Bewertet am 1.5.2023
Vorteile
Breadth of features are good. Interesting possibilities for expansion of features into new item.
Nachteile
Perceived effort in tailoring systems and due dates. Unsure on how its features overlap or not with existing systems.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great Product
Bewertet am 2.5.2023
Great overall.
Great overall.
Vorteile
Intuitive and responsive! Easy user interface.
Nachteile
Integration into company was difficult but that is Company's issue.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
HighQ is Easy to Use and Very Versatile
Bewertet am 21.3.2022
We are building client-centered sites for all of our company clients. We also plan to use this as...
We are building client-centered sites for all of our company clients. We also plan to use this as our intranet and extranet.
Vorteile
Super easy to use and feature rich. Good customer support. Versatile, no-code software.
Nachteile
We'd like to see better integration with our legal document management system, more versatility in the dta visualizations.
Antwort von Thomson Reuters
Hi Marya - Thank you for your great HighQ review! We're pleased to hear that the solution is versatile and easy to use. We will pass along your helpful feedback regarding better legal document management system integration to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Can't live without it!
Bewertet am 27.11.2019
Our overall experience has been hugely valuable to our department. It has saved our team hundreds...
Our overall experience has been hugely valuable to our department. It has saved our team hundreds and hundreds of hours over the years and we can't imagine going back to the way we worked before.
Vorteile
We use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs.
Nachteile
We have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully.
Antwort von Thomson Reuters
Dear Ms. Peck,
Thank you or your glowing review of Contract Express! We are elated to hear the software has enabled greater efficiency for you internally and for your clients as well.
Thank you for being a valued Contract Express customer!
- Branche: Anwaltskanzlei
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Easy to use
Bewertet am 29.3.2023
Vorteile
Easy to use and learn platform, very intuitive
Nachteile
Notifications regarding transfers and uploads could be improved
- Branche: Anwaltskanzlei
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
High 5
Bewertet am 26.4.2023
Still too soon to tell.
Still too soon to tell.
Vorteile
Ease of use. Compatibility and adaptability.
Nachteile
Cost is higher than expected. Problems on start-up.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Easy to use, secure data
Bewertet am 30.8.2022
Sharing documents in a secure way is easy with HighQ. I am confident that the data put onto the...
Sharing documents in a secure way is easy with HighQ. I am confident that the data put onto the system is secure, and I am also confident that only the users granted access can see the documents I want them to see.
Vorteile
Uploading and structuring documents was very easy, which is key when sharing important legal documents with a client.
Nachteile
Sometimes the software doesn't work, as in access to the web browser is down. This is less than ideal if you need to share large documents with clients urgently.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Good software
Bewertet am 18.4.2023
Would recommend to others.
Would recommend to others.
Vorteile
Easy to use and integrate on teams. The user interface is clean.
Nachteile
Can sometimes feel sluggish and may need time to get used to.
- Branche: Internet
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software!
Bewertet am 22.11.2019
Digital River has very complicated contracts. This tool has helped us and our sales team more...
Digital River has very complicated contracts. This tool has helped us and our sales team more easily, efficiently, and quickly generate their own contracts, with all of the right reviews and approvals to ensure full compliance.
Vorteile
The ability to (1) easily generate complex contracts; (2) the negotiation feature to ensure all changes are caught and accounted for; (3) the manner in which generated contracts are able to be routed for approval to different individuals/teams, if/when it is required; and (4) the great help and support from their customer service team.
Nachteile
It is a little difficult to learn how to create contract templates without some training.
Antwort von Thomson Reuters
Hello Ms. Kouchis,
Thank you very much for your positive review of Contract Express. We are delighted to hear it's been instrumental in self service contract creation while ensuring compliance as well!
Thank you for being a valued customer!
- Branche: Konsumgüter
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Worth it for small law departments
Bewertet am 2.12.2019
Very positive experience! We are doing work of a senior paralegal/junior attorney through automation...
Very positive experience! We are doing work of a senior paralegal/junior attorney through automation and administration by a legal assistant. Highly efficient and once heavy lifting on automation was complete, easy to implement with users as very user friendly.
Vorteile
I know that the contracts being signed are done properly without attorney oversight. I can spend my time doing actual drafting work vs. more administrative customization work. Made contracting more self-service to the business and will continue to implement this more over time. High version control and easy to update standard language and know the next contract to be signed will include it without version control issues and training the business.
Nachteile
Wish there were more contract management features for organizing and managing existing executed agreements. Had to complete work around through Datasheets.
Antwort von Thomson Reuters
Hi Rachael,
We appreciate you taking the time to write a review for Contract Express! It's fantastic to hear that document automation is freeing up your time for higher value activities and standardizing your document creation process. Thank you for giving the software a try and for being a valued customer! Best Regards.
- Branche: Vermögensverwaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
HighQ Review
Bewertet am 10.1.2022
Vorteile
We developed our HighQ program almost 2 years ago and we have found it extremely valuable as we transitioned to a remote work environment. It allows our department to enter tasks and assign them to specific individuals and to follow the workflow. We also have set up Templates/Forms and that has been very useful.
Nachteile
The creation/implementation process was frustrating at times.