HighQ Erfahrungen

Single portal to manage all the contract which provides easier management.

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I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.

I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced.

That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs.

We use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs.

We have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully.

Super easy to use and feature rich. Good customer support. Versatile, no-code software.

We'd like to see better integration with our legal document management system, more versatility in the dta visualizations.

- Easy to use
- Efficiency
- Higher quality

- It's not free
- it's special for those who able to pay for the service

Ease of use, setup, flexibility, cost & available features

Need UX improvement and more robust workflow and repository management

This software is a must have for any law firm or in-house legal department. It is well designed, functions without material flaw, and continues to be improved. It materially increases the speed and accuracy of contract deployment and that is just the begining.

The written knowledge base/manual could and should be improved.

We developed our HighQ program almost 2 years ago and we have found it extremely valuable as we transitioned to a remote work environment. It allows our department to enter tasks and assign them to specific individuals and to follow the workflow. We also have set up Templates/Forms and that has been very useful.

The creation/implementation process was frustrating at times.

The ease of uploading document's to the platform.

Assigning Permissions for groups and the fact that our subscription has not been updated to its most recent revision. The administration portal is not user friendly.

Ease of use, automatically updates for all users so can use in 'real time'

Sometimes slow/crashes but very infrequently

Easy to use and learn platform, very intuitive

Notifications regarding transfers and uploads could be improved

Intergration was easy with business applications, document storage, and document template building.

Program is great, no complaints and no changes are recommended.

It is great for logging into PLC for legal research

Having to find the thomson reuters log in page was difficult at first

It is really useful and easy to use which is great for me as I often need to be in and out of the DR.

Some of the log-in provisions are long and frustrating but I understand the need.

I am beginning to use but so far it is user friendly

Too soon to tell but hopefully will know soon.

I need to use HighQ more to become more familiar with it; I would wish to get an introduction to the proper use of this service

Not enough experience yet to determine this

The progress tracker and the resources provided are extremely useful

At first integration seemed like it wasn't going to be worth the effort, but once we had everything set up, it was.

Great info, clean cut really liked how much info it provides so fast

it wasn't easy to use. Many software programs can be complex and difficult to navigate, especially for users who are not familiar with them. This can lead to frustration and a decrease in productivity.