Marketman Erfahrungen

The fact that it is cloud based and is able to give us live results. The integration with iKentoo PoS and Xero (even though this has been problematic for months).

The very poor smartphone app - forces us to use laptops for stock counting etc. The poor response time to errors in the system - developers have taken months and to date issues are still not resolved.

Easy to implement, use and train with full control

Some adaptability issues with 3rd party apps

Good for multi unit operation. Easy transfers between the stores. Good stock count templates. Easy login.

Updates are a bit slow. Not considering feedback from customers.

Overall great in helping you to manage the inventoryGreat in integration of other apps

Sometimes customization is difficult and it can be made more easy

After you set up your products and storage areas, the ease of use for tracking inventory is awesome.

The actual setting up and adding new items is a little time consuming. Wish they was a “copy” element of a current in stock item

I liked that it is WebBased and I can access it where ever I am at. The ease of use is great and I have been recommending it. I am exited to see the new Menu feature.

I wish I could calculate the value of my stock at any given point in time. I also would like for the costs of goods sold would take into consideration the value of stock. The app functionalities should also be more broad.

Versatility, keeps track of everything, not just one supplier. Orders are a snap, and receiving them is easier still

I would like to have more access to the database. I have some reports that i would like to run, that are not available. Like checking certain menu items per percent of cost and then those that are above a certain percentage. Other than that program works great.

One platform to have all the suppliers together and easy to order/track your needs.

Nothing so far.

I like how everything is accessible. It is easy to find anything that you need. Also I love how support is always there working to help you with anything and as fast as they can.

To be honest, I have not reached a point on your guys end that I dislike. I have found it very easy to operate around the software.

The ease of use for the various different levels of the platform. The visual representation of data adds a level of ease to day to day process'.

Some of the data calculations - when analysing COG's, lead more towards an American market. It terms of quantifying volumes and percentages.

overall ease of use and tools available

accepting the delivery process could be a little bit quicker with certain providers

I have been using this system for less than 6 months and even before I started using it I had already had an excellent relationship with the entire human team of this company.The ease of being able to capture recipes, invoices, inventory, orders is more than helpful and also that all this is in one is also a quality that it has and that helps us control the numbers."What cannot be measured, counted and weighed cannot be controlled" Chef Martin C Abraham

For this section the only thing I've had a hard time with is the Aloha integration as our setup is a bit confusing.

Ease of use, value for money. Marketman is a very good software that does substantially help your business with stock management, orders and more.

Initially the reporting or lack of a clear actual vs theoretical, but this has been fixed now. The next issue to tackle is the Database and how it gets filtered in some specific instances. No major issues to complain about though

This software is fast and easy to use and not heavy on any PC or any

The merging of sales and stock with light speed is not always accurate, maybe its programming from our side

The software is quite complete although there rooms for improvement, specially on the purchasing side.
The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness.

Some features are a bit complicated to use specially if the users are not very tech savvy.

As administrator is was an easy and intuitive to set up for a multi-unit chain.
Being able to obtaining accurate actual to theoretical costs by building out our menu recipes was not very difficult.
Really like the invoicing scanning feature and having the ability to have images of the invoices stores with the reconciled invoices.
The systems mobile application is easy to use and convenient for the operators.

As we are a chain enterprise we use a multi-warehouse system with our main Distributor, US Foods. Setting up multi-distribution points with in the system took some additional time and effort.

The overview it gives you on the daily operation of ordering, receiving and inventory management.

it should be even more customizable.
The app is still not working smoothly.

Marketman has a beautiful user interface with robust reporting that allows granular tracking at an item level. The support team has a very solid understanding of food costing which also makes using the program that much easier. Personally, I am a huge advocate of doing one thing and doing it right. Marketman Does inventory and food cost controlling extremely well.

It would be nice if integrations took a little less digging on the restaurant side. It would be very helpful if there was the ability for a restaurant to build a custom item level report similar to the Cost of Goods report in which we could put specific items i.e chicken and get a set ALL day/week/month usage.

Great support when needed during set up and on hoing

Building dish specs can be long winded and

The overall platform is great.
I love that I dont have to use several different softwares, to manage my ordering, inventory, reports, etc.
Ease of use is exceptional.

I wish the mobile app was a little more developed and I wish I could see my order fulfilment list through the app.

Marketman is a full inventory management system that integrates well with our point of sale, Touch Bistro. The support team has been very helpful and respond quickly.

Like any powerful software, there is a set up and learning curve. Fortunately Marketman does much of this work for you.

Over all the system lacks a clumsiness which is present on a lot of F and B programmes. It is easy to track inventory And the statistical representations are presented in many different ways (info graphics, excel ) etc. There is something for everyone’s brains to be able to digest!

I found building the inventory difficult and that there doesn’t seem to be an option to link more than one product to multiple suppliers.

The ease of adding new products to the bulk, System is very easy to use so much so that our team at the restaurant go the hang of it within 15 mins overview

We're a few weeks into using the system but I haven't seen anything that I'd class as a con yet.

It essentially provides a full deck of inventory control. I enjoy the idea of having complete clarity on costs.

I don't believe there are any big misses on the application. Probably the addition of multiple languages would be worthwhile.