Skedda Erfahrungen

Absolutely love Skedda. Even when we were at the free tier, the customer service was fast and excellent. Very impressed from the start.

N/A -- Not sure what else to write here, won't let me submit.

Skedda provides an easy to use interface for our staff to schedule meeting rooms and for the public to be able to see events and availability. The cloud hosted option removes a lot of the headaches we had with our previous software. And the support has been great for helping us find ways to make the product work for our needs.

Public libraries are different than business settings in that everything we offer is essentially free and we have to track a lot of different statistics (monthly room usage broken down by type of meeting). There are features related to charging for room use that it would be nice to be able to disable. And the reporting isn't as robust as would be ideal. But it's easy to ignore the fee sections and the ability to export the stats to Excel gives us all the info we need with just a little manipulation.

The features on the software were incredibly easy to navigate for both the individual setting the framework up and also the Users and there hasn't been much difficulty aside from asking a few questions to staff to see how much we can do with the features. Through the help of staff I have been able to efficiently utilise the software in such a way that it functions without much attention which is great as it has actually increased productivity by not diverting my time away from my role to look after the software and making sure it runs correctly. If I were to pick one thing I liked most about the software it would definitely be how user friendly it is. I love the fact that people can join and although we do offer the opportunity to discuss how to use it through messages it isn't really needed as it is so easy to get on with!

The only con I can think of was when trying to navigate the payment process feature. The way it is set up through the order method of 'if this' or 'when this is met' was fairly hard to utilise exactly how I needed it. However, there are always alternatives for example I simply export the usage to an excel sheet and manually invoice which doesn't take much time and works great so It did not make me have an issue with the software at all!

We have been using Skedda to manage our interview and meeting room schedules. In the past, this was handled by the receptionist and would be done using paper and pen. Now, the respective users are managing their own room bookings. These are the strengths of Skedda:

1) All online and completely paperless. As I mentioned above, we would be printing weekly calendars on paper and filling these out for each meeting room. We have saved so many trees with Skedda.
2) Creates accountability for employees. In the past, rooms would be booked in advance only for the user to back out. No one would have known about this. Now, if a room is booked but no one is there at the scheduled time, we can question and find out who is wasting our resources.
3) Skedda has freed up the time of our receptionist. She can now do more value added work such as guiding walk-ins.

Skedda can improve by adding a free-form time interval option to the scheduler. The intervals are currently done in 15 minutes which is too rigid for me.

I oversee a library system. Throughout our locations, we have meeting rooms that are available to the public. Previously, we had to book this over the phone on an Outlook calendar. Skedda saves us time by allowing our customers to book the rooms themselves. It's simple and straightforward- it does this one thing very well. Our meeting rooms are now booked constantly, with little time needed from staff.

Customizing it took a little bit of time. That's a plus, too, however, as we were able to configure it to look just how we wanted it to. Just took a bit of time.

I have been using it in my office building to manage spaces, and it has been a great solution to bring order to all teams, it is very easy to use for the users to make reservations, and it also is very easy for admins. It even manage payments from customers who want to rent your spaces from 30 minutes up to several hours or days.

There is not much to say about cons because i really like this app, you can even integrate it with Google calendars if you use the paid version.

easy to use; not overly complex. Authority levels for user access simple. Email notifications. Well designed.

Would like to schedule by the day, similar to hotel rooms.

The easy of use and configuration, the customize section has all the things you need for small business.

Some tools are for Space Rentals as the main core, but not for small business, for example for charging some USD's for each Space.

I love how Skedda has made booking rooms online. We used to have an office personnel with pen and paper who would book for us. Now, everything is online and everyone can see which rooms are free or not.

Skedda should have a negotiate function where someone can message one who has booked a room. They can also integrate this with calendars such as Google.

We have a large organisation comprising of personnel with different IT skills and capacities. It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.

I cannot think of anything we like least about this software.

We can create a number of different user types using the "tags" system to allow parents and juniors artificial net opportunities and senior players nets in the middle. Recurring bookings are used for club training nights. We can limit the number of nets a user can book and the levels of flexibility to support our head coach with his personal 1:1s makes this a vital club tool. The ability to remove billing details over the winter and the platform sit dormant (with all the setup remaining intact) is hugely advantageous for us.

The unique link that is sent for registration carries the user "tags". If a member chooses to use that link in the future to book this removes those tags. We have got around this by providing "first registration" and "ongoing" booking instructions but it has caused inbound queries from members. As a volunteer-led organisation these types of chats would be great to avoid to save people's time.

Skedda is very easy to set up. And user administration is really simple.

Some part of making conditions for booking were a bit tricky at first. Skedda support answered my questions and helped me set them up. With those examples, the rest was easy.

We started using the free version of Skedda 3 years ago as a booking system for open outdoor beach volleyball courts in 4 different places. What we liked about Skedda was that it was really easy for new members to sign up and they could reserve court right away. It was also super easy to work with as an admin, setting up the venues and time slots, and even see how many booked over the year, and all this was in the free version.
So when we needed scheduling system for our business (indoor beach volleyball courts for customers to rent) there was no question that we took the business version of Skedda for our company.

Unfortunately Stripe which is the payment partner of Skedda does not offers service in our country, so we can not use the payment feature.

It was relatively easy to set up and our tennis club members (who are not very tech-savvy) have easily adopted the new system and enjoy using it.

Based on how we are using the software I have not experienced any cons. I think the software is great.

The whole process of customising and implementing the move from a manual system to the Skedda online system was made extremely easy by the the clear and simple tools as well as superb backup from the team at Skedda. Whenever we needed to tweak something that was specific to our requirements the response was instant. Cannot recommend the system or the support team highly enough. It has transformed court booking at Mullingar Tennis and Badminton Club.

In relation to our specific needs there is truly nothing that is in any way problematic or that we could identify as an area that needs improvement. It is a great system that does exactly what it says on the box and we are just delighted to have found Skedda.

We use Skedda to schedule our computer labs. The ease with which users can schedule their lab times is unparalleled. They can extend the times if they are going to be in there for more than one period. They can repeat the schedule with the click of a button if they are going to be going for multiple days. It's fast and easy--what could be better than that???

Regular trusted users can't delete their own reservations if they change their minds about the schedule. But it's really not a big deal for me to go in and delete their reservation. I just think that they would like that flexibility because sometimes plans change.

What we like most about Skedda is our workers has the ability to schedule a room with having to call admiration office to book a room. This lets the admin office have more time to attend to office work in stead of booking rooms all day. Also we love the feature with the picture of the room you are booking.
This software is really one of the best thing that has happen to our facility. I have introduced Skedda to all my friends with facilities like ours.

I have found no cons, the fees are straight to the point and a 5th grader can operated the software!

User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.

I would like them to add a feature that shows the current time on the calendar. Anything I had trouble with I just asked customer support and they were FAST to respond and always answered my questions.

Very intuitive, easy navigation, easy to set up, quick access to free technical assistance … very responsive customer service

No custom options availability outside of software

Easy to use as admin. and for people using it. Convenient.

Not compatible with calendar e.g. cannot book the calendar and have the option to automatically book the time frame in Skedda.

User friendly, easy to read and make changes, fantastic for young people to use e.g schools/college, bookingscan be made from a mobile phone/cell phone. The free version is great for departments with low budgets like ours.

Not able to sort users by date they signed up, cant import trusted users on mass from a spreadsheet, times are in 15min intervals and would be good to make this custom times e.g 12:50pm

People seem to find it easy to book our hall using the system and it makes handling the finances around the booking really easy and smooth.

It relies on using Stripe for bookings payment. Stipe works well, but we did have some problems authorising our account, especially after they blocked it when it wasn't used for a period during lockdown.

Easy to use
Clear overview
Can be used by several users at the same time

you have to pay extra for little features e.g. different colours for certain bookings

Skedda allows us to integrate a scheduling calendar onto our website as well as access through a skedda login. This makes it easy both for regular users and occasional users to see what is available and schedule accordingly. Also, the ability to set booking limits and build in turn-over time ensures that time is allotted fairly.

Four months in to use, we are 100% happy with Skedda and do not have any cons to report.