Skedda Erfahrungen

Absolutely love Skedda. Even when we were at the free tier, the customer service was fast and excellent. Very impressed from the start.

N/A -- Not sure what else to write here, won't let me submit.

It is very easy to use both for users and admins, it does it's job very well and has all the needed features to have a smooth room booking process.

If there was a possibility for two way integrtion with other apps it would be great. I mean if other apps could make changes to bookings or make bookings all together.

Visually stunning, chock full of customizable features yet still ease to navigate, and incredible customer support. Whatever I thought I needed they've dreamt up an elegant solution for.

Just the lack of two-way sync with Google Calendars 'Rooms' feature.

We have been using Skedda to manage our interview and meeting room schedules. In the past, this was handled by the receptionist and would be done using paper and pen. Now, the respective users are managing their own room bookings. These are the strengths of Skedda:

1) All online and completely paperless. As I mentioned above, we would be printing weekly calendars on paper and filling these out for each meeting room. We have saved so many trees with Skedda.
2) Creates accountability for employees. In the past, rooms would be booked in advance only for the user to back out. No one would have known about this. Now, if a room is booked but no one is there at the scheduled time, we can question and find out who is wasting our resources.
3) Skedda has freed up the time of our receptionist. She can now do more value added work such as guiding walk-ins.

Skedda can improve by adding a free-form time interval option to the scheduler. The intervals are currently done in 15 minutes which is too rigid for me.

Very easy to onboard new members. Every time I had a question or concern the Skedda staff has been able to help.

A lot of my dislikes have been improved over the years as they are always making updates.

I oversee a library system. Throughout our locations, we have meeting rooms that are available to the public. Previously, we had to book this over the phone on an Outlook calendar. Skedda saves us time by allowing our customers to book the rooms themselves. It's simple and straightforward- it does this one thing very well. Our meeting rooms are now booked constantly, with little time needed from staff.

Customizing it took a little bit of time. That's a plus, too, however, as we were able to configure it to look just how we wanted it to. Just took a bit of time.

It took the pressure off individual in charge of managing the centre and gives great access and flexibility to users.

Setting conditions is a bit tricky and would like to require different tags on different days.

I have been using it in my office building to manage spaces, and it has been a great solution to bring order to all teams, it is very easy to use for the users to make reservations, and it also is very easy for admins. It even manage payments from customers who want to rent your spaces from 30 minutes up to several hours or days.

There is not much to say about cons because i really like this app, you can even integrate it with Google calendars if you use the paid version.

So simple to use and log bookings im not sure how I coped without it

None I have nonissues that I can record with this

The features on the software were incredibly easy to navigate for both the individual setting the framework up and also the Users and there hasn't been much difficulty aside from asking a few questions to staff to see how much we can do with the features. Through the help of staff I have been able to efficiently utilise the software in such a way that it functions without much attention which is great as it has actually increased productivity by not diverting my time away from my role to look after the software and making sure it runs correctly. If I were to pick one thing I liked most about the software it would definitely be how user friendly it is. I love the fact that people can join and although we do offer the opportunity to discuss how to use it through messages it isn't really needed as it is so easy to get on with!

The only con I can think of was when trying to navigate the payment process feature. The way it is set up through the order method of 'if this' or 'when this is met' was fairly hard to utilise exactly how I needed it. However, there are always alternatives for example I simply export the usage to an excel sheet and manually invoice which doesn't take much time and works great so It did not make me have an issue with the software at all!

Easy to set up and use on a daily basis. Our multi-room centre can be viewed at a glance allowing us to see current bookings, adjust bookings and take new bookings. Repeat bookings are also really useful, saving lots of time.

The biggest challenge we have is where a repeat booking may need to be moved to alternate room for more than one week which has to be done on a week by week basis. However, this is a minor inconvenience.

Skedda provides my small organisation of self-employed therapists with a really clear, straightforward and user-friendly alternative to the paper room booking diary system that has been in use for the past 20 years. We don't need anything fancy, or special features, and the free version is perfect for our needs. The fact that it looks very similar to our regular diary, and the ease of use, has also made it easier to persuade colleagues who were less certain about making the switch.

The only issue that I have found so far, is that regular 'users' cannot see WHO has booked rooms, just that they have been booked. In a small organisation such as ours, we sometimes need to swap treatment rooms for accessibility reasons etc, and this would have been a useful feature. It is a minor gripe, however.

Sometimes in Theatre, we overthink what we need of a booking/scheduling system, I could list out everything after operating most types of facilities over the last 20 years but why, it's all here within Skedda. Ok, it may not all be in Skedda yet, but the bits we really need every day are. The simplicity in Skedda design is an art form in itself and this is what I can not fault and love.

We need to spend more time to find the Cons of Skedda, and in 2022 we are planning to work it to the point we find all the Cons, if any, and we will be back to let you know what we find!

I love that this simplifies and standardises our room booking processes. It is also great that registered users can make their own bookings. Payment is simplified.

I would like more of a sliding scale for subscribing once the 5 space limit has been used: rather than it jumping up suddenly to a full subscription it would be good to have a lower cost option when you are only moving from 5 to 6 spaces. I would also like to be able to send receipts for payments directly from Skedda.

The ease of use the most feature I like informal. adding to that, the informal tone of the used language in the app is something new and was very nice to see.

being able to create casual accounts. This caused lose of control for us, people were forgetting their account password and thy would not reset the password, instead they just created a casual account. creating casual account was more convenient than resetting the password.

Simple to use, even for tech-dummies, never skips a beat and well priced.

The only thing I'd like to see is a current time indicator on the day view. That's my only criticism.

What we like most about Skedda is our workers has the ability to schedule a room with having to call admiration office to book a room. This lets the admin office have more time to attend to office work in stead of booking rooms all day. Also we love the feature with the picture of the room you are booking.
This software is really one of the best thing that has happen to our facility. I have introduced Skedda to all my friends with facilities like ours.

I have found no cons, the fees are straight to the point and a 5th grader can operated the software!

I am not averse to technical things but as a therapist who rents my room out when I'm not there, it has taken all hassle out of that process. I enjoyed doing the set up and now that it is up and running and has been for over a year, there hasn't been one problem.
The users easily can book whenever they want when I'm not there = a good result.
Even me asking very stupid questions, the support team have been incredibly helpful and very patient, and I wouldn't say that if I didn't mean it. I can be quite picky if someone isn't helpful!
Thank you!

the original set up was a bit daunting but the customer service team helped me through it which is great!

Very intuitive, easy navigation, easy to set up, quick access to free technical assistance … very responsive customer service

No custom options availability outside of software

We are at dance studio in a 6000 square-foot space with four rooms. We rent out these rooms during our off time (no dance classes running). The ease of reserving rooms for my renters has saved us a great deal of administrative hours. Cannot recommend this program enough!

The learning curve was a little bit challenging but that was really on our end

With Skedda we are able to do the following:
- Automate our room bookings. no need for a personal assistant or receptionist.
- Increases visibility. Since this is all online, nobody can make the excuse that they booked the room versus the other person.

The following are what I like the least/needs improvement:
- Skedda could integrate with calendars or with mobile technology. For example, I could be texted if I had an upcoming meeting. Peope are not on mobile data all the time.
- Improve the times. We could also have 10 minute, 15 minute, etc. length of meetings.

Easy integration, good user experience, great support.

Nothing really it was perfect for our needs.

The ease of set up and the ease of use on a daily basis

Nothing is missing. I would like to see better timings for free users. I only have 5 spaces to manage and I'm not going to pay for more just to get the timings more accurate.

The software is very easy to use! It is easy to get going and to navigate in. It is great for the price. The customer support is also wonderful. They have always been extremely polite and helpful when we have had questions.

It doesn't have all the functions that the expensive software out there has but it also doesn't have the expensive price tag! It has everything you really need without all the unnecessary functions you never use anyway.