Skedda Bewertungen

Vorteile

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Nachteile

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

Vorteile

I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.

Nachteile

We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!

Vorteile

While I have been using the free version for over two years, I purchased a pro subscription with 27 seats for the month of September 2020. I had a great experience working with the staff who were very accommodating in getting me set up and making a map for me.

Overall, this software is great not only for organizing and managing room and seat rentals but also providing me much needed data as to how much the center I run is being used.

Nachteile

I don't think there is anything offhand. While I will continue to use the free version, I won't be able to use the paid version to the extend I did due to lack of funding, and not many people using the center due to COVID-19.

Vorteile

Great system which can use for fee with some limitation.

Nachteile

They change the system without notification.

Vorteile

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

Nachteile

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!!

After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

Vorteile

ease of use. functional. very user friendly. obvious and clear.

Nachteile

does not have certain features like setting quotas on usage

Vorteile

We are at dance studio in a 6000 square-foot space with four rooms. We rent out these rooms during our off time (no dance classes running). The ease of reserving rooms for my renters has saved us a great deal of administrative hours. Cannot recommend this program enough!

Nachteile

The learning curve was a little bit challenging but that was really on our end

Vorteile

This software is very user friendly. Our clients don't have to wait for a response from me to book a room, instead they can easily book themselves, cutting out any wait time.

Nachteile

No Cons with it at all, I've enjoyed how much time this software has saved me.

Vorteile

I love how Skedda has made booking rooms online. We used to have an office personnel with pen and paper who would book for us. Now, everything is online and everyone can see which rooms are free or not.

Nachteile

Skedda should have a negotiate function where someone can message one who has booked a room. They can also integrate this with calendars such as Google.

Vorteile

This is a great piece of software. It's not over complicated, and is understandable at all levels. Clear UX and great integrations with Microsoft and Slack.

Nachteile

Nothing to note yet.

Vorteile

It is not too complex to set up and use and training admin staff does not involve days of training. We got the hang of it very quickly during the trail period with very little need to ask for advice as the 'pop up' help information explains the purpose of each field very well or links to a more detailed explanation for the more complex bits. Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system. When it came to going live, on 1 September 2020, we had already created the system in the trial version so it just required making a couple of adjustments to the settings and recreating our existing future bookings.

Nachteile

Ideally we wanted a system with integrated invoicing as we bill our customers in arrears for their room bookings. We almost did not give it a second look as it did not have this key functionality but the booking side was so much better than other options that we looked at. We were also encouraged to examine the Zapier integration which links bookings to external invoicing systems and we subsequently decided to use Wave. In the end we decided to go for it anyway despite the fact that there is more manual intervention when cancelling or modifying bookings which do not automatically adjust the external invoicing system.

We had to work around some of our more complex multi-day bookings, that did not fit the Skedda 'standard' approach for such bookings, but we have found solutions even though it has meant changing our billing processes in some cases.

Vorteile

We have a large organisation comprising of personnel with different IT skills and capacities. It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.

Nachteile

I cannot think of anything we like least about this software.

Vorteile

Skedda provides my small organisation of self-employed therapists with a really clear, straightforward and user-friendly alternative to the paper room booking diary system that has been in use for the past 20 years. We don't need anything fancy, or special features, and the free version is perfect for our needs. The fact that it looks very similar to our regular diary, and the ease of use, has also made it easier to persuade colleagues who were less certain about making the switch.

Nachteile

The only issue that I have found so far, is that regular 'users' cannot see WHO has booked rooms, just that they have been booked. In a small organisation such as ours, we sometimes need to swap treatment rooms for accessibility reasons etc, and this would have been a useful feature. It is a minor gripe, however.

Vorteile

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Nachteile

I have yet to find something about the Skedda software that I don't like.

Vorteile

The whole process of customising and implementing the move from a manual system to the Skedda online system was made extremely easy by the the clear and simple tools as well as superb backup from the team at Skedda. Whenever we needed to tweak something that was specific to our requirements the response was instant. Cannot recommend the system or the support team highly enough. It has transformed court booking at Mullingar Tennis and Badminton Club.

Nachteile

In relation to our specific needs there is truly nothing that is in any way problematic or that we could identify as an area that needs improvement. It is a great system that does exactly what it says on the box and we are just delighted to have found Skedda.

Vorteile

We use Skedda to schedule our computer labs. The ease with which users can schedule their lab times is unparalleled. They can extend the times if they are going to be in there for more than one period. They can repeat the schedule with the click of a button if they are going to be going for multiple days. It's fast and easy--what could be better than that???

Nachteile

Regular trusted users can't delete their own reservations if they change their minds about the schedule. But it's really not a big deal for me to go in and delete their reservation. I just think that they would like that flexibility because sometimes plans change.

Vorteile

I am not averse to technical things but as a therapist who rents my room out when I'm not there, it has taken all hassle out of that process. I enjoyed doing the set up and now that it is up and running and has been for over a year, there hasn't been one problem.
The users easily can book whenever they want when I'm not there = a good result.
Even me asking very stupid questions, the support team have been incredibly helpful and very patient, and I wouldn't say that if I didn't mean it. I can be quite picky if someone isn't helpful!
Thank you!

Nachteile

the original set up was a bit daunting but the customer service team helped me through it which is great!

Vorteile

The fact that anyone can access the scheduling system from any platform (Apple, Widows, iPhone, Android, etc.) and it allows big and small businesses or groups to work with it without having to have everyone set up on the same email network (Outlook, Google, etc.). Hands down, the fastest and easiest way to provide for working across multiple users without a lot of technical skills needed to get it up and running quickly.

Nachteile

Haven't found anything that we don't like about it, and this is after 2+ years of using it in multiple site locations.

Vorteile

We have been using Skedda to manage our interview and meeting room schedules. In the past, this was handled by the receptionist and would be done using paper and pen. Now, the respective users are managing their own room bookings. These are the strengths of Skedda:

1) All online and completely paperless. As I mentioned above, we would be printing weekly calendars on paper and filling these out for each meeting room. We have saved so many trees with Skedda.
2) Creates accountability for employees. In the past, rooms would be booked in advance only for the user to back out. No one would have known about this. Now, if a room is booked but no one is there at the scheduled time, we can question and find out who is wasting our resources.
3) Skedda has freed up the time of our receptionist. She can now do more value added work such as guiding walk-ins.

Nachteile

Skedda can improve by adding a free-form time interval option to the scheduler. The intervals are currently done in 15 minutes which is too rigid for me.

Vorteile

User friendly, easy to read and make changes, fantastic for young people to use e.g schools/college, bookingscan be made from a mobile phone/cell phone. The free version is great for departments with low budgets like ours.

Nachteile

Not able to sort users by date they signed up, cant import trusted users on mass from a spreadsheet, times are in 15min intervals and would be good to make this custom times e.g 12:50pm

Vorteile

We can see all of the rooms we have at a glance which allows us to schedule bookings efficiently. It is easy to set up and use for all of our office staff. We managed with the free version for over two years but now pay a small amount for an addition two rooms as we have found it so useful.

Nachteile

Nothing is particularly bad but more export and print options would be nice.

Vorteile

I work for a Not for Profit Community Radio and have introduced this program to our Volunteer Presenters who utilise our Production Studio to record interviews or pre-record their program. Using Skedda to book the Production Studio means they can book a time slot from their home or mobile prior to coming into the Station. Our Presenters are aged from 20 right through to 84 years of age and they all handle the Skedda program with ease. We definitely recommend Skedda to any prospective users. The customer support has been fantastic.

Nachteile

What about an app for mobiles and possibly this would also be good for desktops.

Vorteile

I oversee a library system. Throughout our locations, we have meeting rooms that are available to the public. Previously, we had to book this over the phone on an Outlook calendar. Skedda saves us time by allowing our customers to book the rooms themselves. It's simple and straightforward- it does this one thing very well. Our meeting rooms are now booked constantly, with little time needed from staff.

Nachteile

Customizing it took a little bit of time. That's a plus, too, however, as we were able to configure it to look just how we wanted it to. Just took a bit of time.

Vorteile

Ease of use, good structure, fool-proof, prompt and great client support. It feels that you are looked after and supported fully by a very knowledgeable stuff which means so much if you don't want to spend ages learning a system. Good visual design and the users started booking without asking questions all the time so I guess they like it too. Love the possibility of making lists, this also helps a lot. I can whole-heartedly recommend Skedda for smaller businesses as well!

Nachteile

If there is something that would be: I would like to use in an application format making it maybe easier to use on a mobile phone. But I guess it is soon to come :-))

Vorteile

With Skedda we are able to do the following:
- Automate our room bookings. no need for a personal assistant or receptionist.
- Increases visibility. Since this is all online, nobody can make the excuse that they booked the room versus the other person.

Nachteile

The following are what I like the least/needs improvement:
- Skedda could integrate with calendars or with mobile technology. For example, I could be texted if I had an upcoming meeting. Peope are not on mobile data all the time.
- Improve the times. We could also have 10 minute, 15 minute, etc. length of meetings.