Vincere Erfahrungen

I've used lots of different legacy systems in the past and none of them compare to Vincere... not even close. We have fully immersed our business processes into the whole Vincere eco- system and it's definitely paid off.

There's too many standout features to list here, but our killer favourites are:
- The sophisticated analytics suite, allowing us to track our processes with over 50 dedicated dashboards

- The planner is very powerful, it allows us to view my team's daily planners, oversee individual user tasks and eliminates the need for me to constantly chase them.

- The candidate pipeline tracking functionality works seamlessly.

- Email templates are outstanding over 80 dedicated email templates linked to system actions.

- Customer support is great always give that personal touch. We really feel like a valued customer and that these guys clearly want our business to succeed and grow.

In summary, the whole experience using Vincere daily has been a breeze. It's so intuitive with a fresh user interface and although functionality is advanced, the system is light and simple to use. Vincere requires little training to get set up and using the system correctly - this is a huge value add to us to be live, trained and using the system within a week. Previous systems have taken months of wasted time and resources to even get set up.

We recently started using the LiveList client portal, which is getting good feedback from our clients already. Such a clever way of working with clients, we have made the LiveList part of our standard pitch for new business or to sell retained work. I also like pipeline and forecasting element is brilliant. Really clear and easy to understand. The LinkedIn integration is brilliant too.

I think it is important that Vinny (as we call it) is independently owned. Other systems out there- the Bullhorns and SeekAdders- are either owned by PE firms or job boards. I like supporting a firm which is owned by one of us, recruiters. Plus I know exactly where all our data is held.

Not much tbh. They do a lot of releases though so I'd say one negative is making sure we're using all the new features.

We discovered the new kid in town, Vincere, after being with Bullhorn for 8 years. Bullhorn was okay, but it just does not compare to Vincere, it really doesn't. No where near as many features and functionality and the system was starting to feel very old and dated.

Vincere is innovative, intuitive and it's generally got us excited as a team. It's going to allow us to grow our business enormously in the short-medium term.

Absolutely love the various searches built into Vincere - you can run advanced, Linkedin and Indeed searches in one click which instantly gives us relevant results (and more importantly shows how many results for each category - Bullhorn couldn't show search results number which was annoying to say the least)

The ability to parse candidates into the system is super easy, saves us a lot of time and the ability to bring candidates/contacts straight in from Linkedin is Cracking!! The whole team have treated us really well since signing, the support team are fantastic and respond to any questions more or less instantly and we always get follow up calls from them... it's just unimaginable service - I did read this before I joined on this review site actually but you really have to see it to believe it.

We’d like to see more customisation on the candidates summary pages, you can add custom fields here but a little interface customisation would be good. Although, the guys at Vincere are open to feedback from customers so i’ll submit as a feature request!

We moved onto Vincere earlier this year and the explosion in productivity from my team has been insane, when compared to the previous platform (rival database provider).

There is a significant list of additional modules to tailor a product for your business and the customer support has been second to none (infinitely better than), rather than just accepting all the extra functionality that an Executive Search firm like ours does not need.

The quality difference is significant; user interface is great, quick response rate, usability, logic and extra functionality.

While I appreciate it's not a small project to change providers and is cost prohibitive for some bigger firms, if you quote #Wellsysentyou then Vincere will knock 50% off their standard onboarding charges or give you free access to their APP for a year (that doesn't apply to any other discounted rates).

We cannot recommend this product highly enough.

One of our data imports was in JSON. Tech didn't like the format but we got around it after a few chats and they imported the extra dataset for 50% discount.

I'm not using Vincere to it's full potential yet but from what i have seen it's tremendous, it's a big big system with lots of functionality and so many nifty features that make my daily processes so much more efficient. Things like seha linkedin tool, live lists, searches, mobile app and even just the workflows for my contacts and candidates in the crm are great. It's very easy to follow and manage everything on a daily basis.

The guys have recently started vlogging where they share tips and best practice via linkedin and email shots, I like these a lot, they're a good way to catch up on new features as the product is always evolving.

I really get the sense that these guys genuinely care about their customers and are always following up with emails, calls and free training sessions to make sure we get the most out of the product. There's also free weekly customer webinars and now the video teasers up on linkedin every few days which makes the overall support function tremendous.

The system is so big with lots of capabilities, i'm only using a small part of it right now but definitely need to explore more in the future. Sometimes it can be easy to get lost in the system (as it's so advanced) but the support team are great at providing training on specifically what's important to me.

I haven’t been using Vincere for too long but i cannot recommend them enough. I came from bullhorn and vincere is honestly in a different league. The attention to detail, intuitiveness, innovation and genuine problem solving functionality built straight into the system (all from the box) is unprecedented - and as a business owner ticks all the boxes for me.

I like the functionality, it’s a clever system, easy to navigate, modern interface and packed high with trendy features - velocity is a cracker! The best thing for me is the tv dash board, it’s like my morning news and weather brief before i leave the house, it shows you a quick snapshot of your business e.g. current revenue, activities, placements in a nice clean screen, no need to dive into the drill down logs first thing in the morning. Bullhorn never had this and to be honest bullhorns analytics dashboards were hard to interpret and not very aesthetically pleasing.

Vinceres search is bloody brilliant! My vincere account manager also told me they’re making it even better and bringing AI into it soon, this will be interesting!

That’s another great thing about these guys, they don’t just take you money and you never hear from them again - they actively engage with their customers and no query is every too difficult. Feels like more than just my software vendor, but more like a partner. I’ve used Bullhorn and i’ve used Vincere and I think it’s clear who i’ll be using in 10 years time..

There’s too many email templates which can be confusing editing them. I need to spend some time deleting the ones i’ll never use because there’s over 80 in there from sign up. The Google geo tagging is ace, but it’s going to take me a few weeks and manually activate this per address.

Not a single thing. It is truly dreadful.

Everything. The customer support is truly dreadful, we asked to cancel our account over two weeks ago and we have had no support or assistance. They have been holding out until our next payment before we hear from them I imagine.

The software is useless, there's too much going on and none of it works properly. Its clunky and like being in the early 2000s again.

I would not recommend this to anyone, you will waste your time. They lock you into a contract and do not let you leave after you were completely missold the product.

Honestly I've never had a worse experience with a company ever. The way we've been ignored and mistreated is baffling. How can no one get in touch after you say you're going to cancel? It should be of immediate concern to any business when someone isn't happy. Not with Vincere.

The support is sublime. People ready to answer questions and actually looping back to see if the solutions they've provided actually work. An example: with my previous system, I had a small but persistent issue with the formatting of my email signature. The logo in my email signature would never render properly- sounds like a small thing but this basically prevented me from sending out emails to Clients and Candidates from the system as I am fussy about these things. I tried repeatedly to get support from my previous system on this but was basically ignored. With Vincere, they sorted this issue out for me right away. I was beginning to think this was impossible and it’s done now – really happy with it. It will make a huge impact on my ability to do everything through the system which is brilliant.

None. I was beginning to give up hope on CRMs before Vincere, I am so relieved that I have found a CRM that I actually enjoy using. This is the first time I've every bothered writing an online review which I think speaks volumes. If you are considering a new CRM then I would highly, highly recommend them.

Love love love the LinkedIn tool, it's amazing! cannot tell you how much time it saves us as a business. There's too many features to list here but we love the various searches, calendar, talent pools, ability to mass email everyone, email templates, basically everything, we love using it. We used Zoho before discovering Vincere and to be frank it was ridicolously appalling. It got to the point that Zoho was so terrible we simply used it as a storage facility and didn't use any of the features because you have to build them all yourself which is too much setup when trying to run a business AND to make matters worse, whenever we tried to get support, the call centre was outsourced and the advisors were useless.

With Vincere, it's all ready to go straight out-of-the box, it's a dream. Plus the support are brilliant, they've got an office in the UK and the team are really responsive and always willing to help. It's been brilliant so far.

The only thing I can think of is we'd like to see some more customisation on the job board but we're currently in correspondence with the support team in relation to making this possible so fingers crossed.

We'd been using RDB Pronet for 14 years to run our temp recruitment firm. I found the interface awful- and decided it was time to upgrade to something more modern. Vincere is refreshingly easy-to-use and clear. I don't get a headache looking at it, which is how I often felt logging into our previous system!
Our team of 5 consultants have all taken to Vincere really quickly and have really embraced it, which was a relief. I am personally not particularly IT literate but even I find it easy to use.
Data Migration: after being on another system for so long I was really nervous about doing a migration. The migration team at Vincere were really reassuring and held my hand through the whole process. We had over 1 million email records in our old system so we took this as an opportunity to clean things up and only bring across the previous 2 years of emails. This was definitely the right choice.
I would add that the training team are really helpful too. They never made me feel as if there was such a thing as a stupid question.
GDPR: also great that Vincere has an eye on the GDPR compliance matters, as a UK-based agency this is important to us.

We were previously on Placement Partner - lots of features but not at all user friendly. It took us about 6 months to get to grips with it and learn the system to it’s full capacity. We then came to a point where we needed a system that was more intuitive, efficient and easily accessible. We were also looking for a system that could also help with branding.

Vincere is like a smartphone. You don’t have to be an IT specialist to get it - the basics are there you’ll know how to use it just by playing around the system - extremely intuitive.

Everything is also quicker with Vincere, this especially so with the parsing of CVs. With Placement Partner, it took 15-20 mins to create a new candidate record with full details, but with Vincere, it could achieved in 3-5 mins. We save about 10 minutes on average for each CV, and have gained an extra 35% more time.

Other features we appreciate:
Talent Pools - I like how easy it is to search and ‘throw’ candidates into custom groups for future use
Color-coded system - the colors really helps to keep you on track and pushes you to finish the work you have
Easy to track & trace info: for example, when you submit a candidate to jobs , you get a full history of where the candidates are & to which jobs they were submitted to - reduces asmin time for us significantly

No obstacles with the system so far. Vincere is still a new system to us and there are a lot more features to explore.

Vincere allows us to store multiple documents for candidates which is a great way to keep everything in one place. These documents can be anything from resumes and cover letters to Passports and compliance documents.

The workflows are great and we can really easily see outstanding jobs/candidates/applications in one place. These can then be filtered by teams, consultants, companies, etc.. it's very powerful to have built into the product.

Customer service here is fab, we're treated like partners and always get detailed responses to our questions and help tickets. The issues/questions we have are always dealt with fast and efficiently.

To be able to find and or change job title from menu tab- I would love to be able to click on the Job and it link to the place where I can edit this. Many candidates use different job titles and I have to edit them.

Auto correct on emails would be good to see. Only in subject bar on right click but not on body of email.

We have a problem with our logo being too big for emails but the team are currently advising me on the best way around this.

Vincere is an excellent recruitment CRM system, linking client, recruiter and candidate data and recruiting metrics. We were looking for a platform that offers a holistic approach to enable us to place candidates into the right jobs quickly and accurately. We wanted a CRM dashboard that offers a quick overview of the pipeline activity and generates innovative reports for staffing reviews. I'm glad we found Vincere- Vincere allows us to see historical data, review past recruiting efforts and display the right metrics for our business and marketing requirements. It has succinct summary views that give us the flexibility to adapt to our ongoing needs and meet the future challenges of our business. Also, Vincere has a suite of 68 KPIs to accurately measure activity levels and align consultants to targets. It also offers business focused reports to show real time data and the speed needed for our business.

It’s easy to use and a very user-friendly system, with good user support.
And the features are very helpful and well-thought through.

Engagement Hub – currently, the information that candidates fill out may not be displayed in full into the ATS / CRM when the input isn’t exactly what the system ‘registers’, but these information can be ‘accepted’ (just not displayed in candidate’s info accordingly; e.g. salary with symbols instead of pure numeric format – would be great if on registration page, the system will already trigger that as an error / map over the entire set of info / other workaround etc.).
The vChat – speed is not fast enough vs Slack, and that we’ve encountered occasions where the message doesn’t go through. Would be great if vChat is can be minimized in size and maybe displayed in smaller window (good reference would be Gmail Chat) while we can read candidates’ info etc.
LinkedIn Integration & idibu– Now with LinkedIn’s integration issue – I have yet to figure out how to post jobs on Vincere to LinkedIn through my idibu account (will raise this issue in a ticket separately)

Vincere helps a lot in terms of qualifications of the customers, I like the chevrons - when I look for my jobs or pipeline, I can see what the current situation is. I like the statistics since I can see the performance for the whole year, how it looks like this quarter. It helps me a lot to see things - I can check for the whole team as well when I have to view their figures. I can look at the CVs they sent, interviews, jobs - this makes my job efficient and it helps us too to work faster. I think Vincere is great and I couldn't find anything that needs to be changed. The old system we used is so old fashioned - this one is really nice.

Maybe add more features on the mobile application as it would help us a lot since we use our phones all the time and add more fields when using LinkedIn search

Been using Vincere for 2 years and I must say, I like Vincere for its simplicity.

Our old system before was DM Recruit, which we found was very difficult to use especially downloading resumes and attachments.
Unlike Vincere, with their action button, I can just click and do my work from there, very clear and easy to use.
They also have a great tracking system which helps you organize your database for both contacts and candidates.

I like to see the search be little less text sensitive when I conduct my searches for candidates.
Also improving email sync, especially Outlook.

I really love the search built into Vincere. You can search broadly or very specifically e.g. you can search within resumes, tags, last contacted, pending, literally you can search everything and it brings back the results immediately - and more importantly the results are accurate. The search also allows you to search externally on job boards and linkedin making sourcing new candidates as easy as the click of a button.

I don't really use the system for much more than search, email parsing and creating talent pools but this all works great for me and frees up lots of my time. Talent pools are great! A simple idea but really effective from day to day. Creating candidates directly from an email is nifty too.

The product is very big and i've not even explored half of it yet so no cons right now. The things I use vincere for, it's great and meeting my needs definitely and saving me lots of time which is always a good thing.

Been using Vincere for the past 2.5 years. The pipeline is unique- the chevrons show you clearly where you are at with things. I also like the sub-status feature which basically allows for a completely configurable workflow.
This is an easy-to-use system, great for managing a team. If you want a system that is easy to set targets in and measure performance of consultants this is the system for you.

Nothing major but we wish the Boolean 'And' 'Or' operators could be disabled from the search tool as we just don't use these.

Been using Vincere as an early adopter in South Africa for the past few years. We looked at quite a few platforms, glad we opted for Vincere. Key features we like as follows:
Client portal: this is part of our pitch to get new business
Candidate portal: links to our website
Email functional: very easy syncing and tracking of email comms

There are a few niggles here and there, but we find the support team very receptive and this is a company that really do invest in their roadmap, so suggestions are often implemented quite swiftly.