Gradelink Erfahrungen

It helps us get organized, look professional and it save us time.

Not fully integrated with an easy to use payment processing portal yet.

User-friendly, hands-on help with a live representative (our is [sensitive content hidden] - woohoo!) who will communicate clearly (often with emails of screenshots and step-by-step instructions), and affordable. We also considered using Gradelink for our website management and [sensitive content hidden] was very informative, gave great feedback, and shared very reasonable costs for managing our site.

There are a few features it is lacking but has most of what we need, and they take our needs into consideration for development.

Nothing. Thought we could use for an adult vocational school, this software does not work

Everything. It took too long to setup. Everything is done through email. A simple phone call coould speed the process.

Ease, Simplicity for teachers, families and registrar

There are some pretty substantial limitations on the backend that make a lot of extra work for reporting and rostering. I WAS aware of that when I purchased Gradelink for us in 2021 though so that's on me. What is surprising, however, is that no enhancements have been made in that realm. Users should be able to determine what fields are included in exports and to select to which format they are being exported. I can't tell you how much extra work I do for basic reports and for something like creating honor roll certificates based on "GPA" (averages, not GPAs per se but just using that phrase to explain)

Customer service is excellent - helpful and efficient. [sensitive content hidden]
are always quick to respond.

The website is not user friendly to the admin.

It is a very complete program, easy to use. Support is readily available and meet your needs in a very timely manner.

The only thing we would need to be able to complete use the system (attendance and plans) would be if the programming would support a 6 or more rotating days class schedule.

Gradelink is overall very user friendly. It has been easy for our teachers to transition to it and it has made their jobs significantly easier. The parents and students also like that they can always track their grades so there are no surprises at parent conferences.

Some of the features still need further development. The preschool classes which are graded by subcategories don't have access to lesson planning which does not make sense as all types of class need planning. The scheduling feature is also not user friendly and is not visually clear so we are not using it.

Exceptional customer service. Our technical contact was very responsive and answered any questions thoroughly. Program is easy to navigate and easy to learn. Great way to streamline all administrative tasks.

Would be more helpful to be able to modify/develop your own enrollment forms instead of needing to contact support. However, support’s response has been quick and helpful.

Wonderful customer support, quick responses and solutions.

I have no negative things to say about Gradelink.

The support I receive is the best! They are so quick to reply and very, very helpful.

I don't dislike anything but if I had to pick what I like least, it might be that it's not extremely easy to understand and get used to, but only because it's a complex system that covers a lot of things, and that's a good thing.

I always look for software that is intuitive and easy to pick-up and use. I found this to be the case with Gradelink. They provide an excellent Customer service to help get started and throughout the process of learning how to use the software as well as ongoing customer service.

As we are located outside of the US, organizing a way to pay the setup fee and annual fee took some time to sort out. This was eventually resolved.

Having a system that parents were able to access with all student information and the ability to view and pay their bills.

Having to email for customer support, most times when there is an issue it needs to be resolved right then so it's best to be able to speak with someone versus emailing and waiting for a response.

Gradelink is a very innovative platform that has simplified workflow for school managers and teachers as well improved transparent communication between educators and parents. Among the main features I love include the fact that it is cloud-based, making it accessible from anywhere, enabling users to perform their daily duties on the go. Secondly, teachers are saved a lot of time on lesson planning, add assignments, homework and learning exercises without worrying about school system standard to use. Additionally, the software had gradebook are generously available and integrates with lesson plans and report card features. Another outstanding feature is the discipline feature which allows administrators to track negative and positive behaviors, add or remove credits, and focus on each student's academic goals. Parents can also access this information and can monitor their children's behavior and contribute actively by supporting teachers. Last but not the least is the various reports that can be accessed from a single platform in no time. Whether its on attendance, registers, medical records, enrollment level etc, Gradelink has all the information at hand for either administrators, parents, students and all relevant users. Finally, I love the fact that Payment processing and billing is integrated within the software, making it easy for parents to settle their dues.

Overall, it is a life saving software but it may be pricy for a small school that attempts to increase enrollment and all.

I came into this position and Gradelink was already being used. Unfortunately there was no one to train me on how to use it so I had to learn on my own. Luckily Gradelink is very user friendly and it was pretty easy for me to figure it out on my own. Any time I have had a concern or a question the support staff has been amazing. Just recently I had questions on the ability to have attendance messages sent out automatically, not only did I get a quick response, [sensitive content hidden] created a step by step video showing me exactly how to do what I needed to do.

I wish that there was a little more flexibility in regards to changing the order that classes appear on certain screens. I would also love to be able to customize the grades and divisions. Finally I wish that when printing up certain reports, such as the family directory, I could customize how it prints, especially the size of the font because it prints so small.

I like that Gradelink has a wonderful customer service that can help immediately. [sensitive content hidden] has always been so gracious to help out quickly.

I really do not have anything to compare it too.

[sensitive content hidden] was professional and very knowledgeable of Gradelink System. I was able to generate the proper reports with his prompt assistance.

I am pleased with the program. I particularly enjoy learning from the educational videos.

We are new to Gradelink and exploring its features because there are so many. The support Gradelink has offered as well as the training has been wonderful. We look forward to the year ahead with them.

It is a bit complex and there is a learning curve.

Customer service support. [sensitive content hidden] is a wonderful and addres my concerns expediently.

I understand it is a work in progress and at this time I have no complaints

I was impressed by the evaluation Mr. [sensitive content hidden] Lockwood did to improve our webpage and social media features.

That I am not able to text families outside the country.

The customer service alone makes having Gradelink worth it! The program is very easy to use and they are always fast to communicate back when we have questions. Highly recommend!

Since we are a small school, there are some things offered that just don't apply to us.

Calling [sensitive content hidden] and always feeling the smiles through the line and getting the help :)

Attendance and clocking in a student when they arrive late for the day

Outstanding customer service. [sensitive content hidden] is a superstar with client support!

None that I know of. We are very satified.