Patriot Accounting Erfahrungen

The way Patriot Accounting enables me to automate all accounting at ease is the best aspect ever on my user end.

I hardly come across hindrances when using Patriot Accounting, and I use it on a daily basis at workstation.

I am a control freak, so I like to do simple debit and credit accounting so that I can control everything going into my books. Patriot is easy to use and doesn't have all the what I call "noise" that other accounting softwares have. Some programs have so much fluff added to them but all I want are the basics and Patriot gives me that. This makes it easy to use.

There are a few things in invoicing and bill pay that I might change but they are minimal. Other than that I have no issues with this software.

This is a very robust accounting solution.

I wish I had paid more attention in college accounting. Unfortunately, ease of use is not a primary strength.

They pick up the line when calling in to Customer Support.

Accessing the training videos is a hassle on top of a hassle. It was not a simplified process. [sensitive content hidden] explained that you need to select "Help Info" at the top of your screen, then type in whatever it is you are searching for. When initially performing a specific search under "Help Info", this would bring up articles rather than training videos. In this regard, the site is not user friendly. Additionally, in speaking with Customer Support over time I became aware there is a lack of clarity and individual support. The default response to a majority of my calls made for specific support in using the product was "I do not have an answer for you; go to our website and perform a search under "Help Info" or play around with it; you're smart." Customers do not always have time to do so and receiving a rote response when calling for "support" is not helpful in any case. Patriot Software Staff must be trained specifically for this reason.

Simplicity is nice and also like use of departments.

Reporting is lacking a cashflow statement. Software does not accommodate billing expenses.

It's like having your own accountant at your finger tips.

I wish they would also handle all my yearly audits from my insurance company and also the State of Maryland yearly audits as well, my old accountant handled that for me.

There is no guessing. The portal will ask pointed questions to properly distribute costs and income appropriately.

Compared to what we had from other online service (QuickBooks) they ask a ton of questions, not only for current, but from previous entries. It was certainly an adjustment, although the results should be much better for all affected parties.

This software is easy to set up and even easier to use. I work for a small firm with only a couple of employees. Our payroll needs are fairly simple and Patriot is intuitive and has robust information available when needed.

There is nothing I dislike about Patriot. I guess it would be nice if there was a mobile app that allowed me to run payroll remotely from my desktop.

Customer support is fast and helpful, always there for you. Software is easy to use and the interface is very intuitive. Everything works great without any issues, if issues appear support will deal with them.

The features that I needed the most were at the Premium plan, but is worth it.

The customer service is absolutely amazing. I’m definitely NOT a numbers or bookkeeping person, & I was skeptical about being able to use any accounting software, but even in some areas where I had a mess they worked with me to not only resolve but to understand the situation. I can’t say enough about how pleased I am.

I would love payment options of credit card or checking account

The tool makes handling accounting and financial reporting easy. It is well equipped.

Never had issues with Patriot Accounting.

Everything is user friendly, the help line is awesome!

I am in Hawaii so the help hours are somewhat limited

It is so easy to do payroll, and takes me all of 5 minutes or less (Less than 10 employees) and all of my government payments are done for me. Any reports I need are easy access.

I did not have a reason to dislike anything.

The hope I had before I tried it was the best part for me.

I couldn’t make it function for me- I really wanted to have this work for me.

Easily keeps track of accts payables, payroll liabilities, and all other expense accounts.

I am not an accountant or even a bookkeeper, but I fill these rolls in my business. It appears a few IRS forms are not available and I would like a feature to keep track of self employment tax and estimated tax payments that may be due to help me better meet my tax responsibilities.

Customer service is top notch. When ever I have a question, it is answered either by chat, phone call or searching through the system. Very user friendly.

I don't like the preset invoice number when creating an invoice. I would like that to be blank. I have my own invoice number to enter, so I need to delete the preset before entering my own.