TimeTap Erfahrungen

We give it a perfect 10 out of 10 for it's exceptional customization options and effective strategies that help us simplify our work, connect with our customers, and handle payments smoothly. It is a one-stop online that offers everything from payment processing to follow-up services.

If your organization needs multiple features, the cost of different pricing plans offered by Timetap can become expensive.

For our purposes of allowing students to make tutoring appointments, Time Tap has been invaluable. Our students can make appointments any time of day, so the convenience for them has made our service more accesible and utilized. Also, the cost for us is minimal compared to how much it has helped our students accomplish their goal of learning English faster than without it, and compared to other similar products that are structured specifically for a tutoring center.

The only con I would say for us is that the basic level of use only allows 10 users at a time. As a university, we are limited tohow much we can spend on an outside appointment program, so we make due with the basic level.

Ease of use and sharing with clients. My clients are able to click the link and have the freedom to choose what works best for both of us.

Some customizable features are difficult to find or don't yet exist. However, the people at TimeTap are very responsive to changes and requests.

I love the custom forms feature that I can create since I don't have to worry about paperwork and messy administration of intake forms. My clients can easily fill out the forms online prior to their appointment, and all the information is automatically stored in their patient profile.

the platform offers me a wide range of features and customizations, sometimes the number of options available can be overwhelming. Sometimes I find myself browsing through various tabs and settings to find exactly what I need, which can get a bit confusing.

I really liked its ability to fully automate my appointment scheduling process with this now forget about endless emails and phone calls to make appointments as now my clients can book directly through the platform.

The interface can sometimes seem a bit confusing and overwhelming but only at first and setup can take some time and requires a bit of patience to familiarize yourself with all the available features and options.

Ease of setup + ease of use for customers

It is not always clear which features are limited to higher end packages

It is easy to use and integrate on sales pages. I use it to set up group classes for my gym Orientations. It is simple to use and it allows me to stay organized.

The thing that I least like about this software is that I cannot find something about this software that I dont like.

The ability to just send a link and not have to worry about the back and forth email confirming times and changing, etc.

It wasn't as intuitive as I'd hoped for at first but I was able to quickly adapt. Once I figured that out all has been well.

The flexibility to create multiple locations and schedules to optimize scheduling for my various appointments available. No other software currently allows the level of customization that TimeTap gives it's clients.

I don't like when the PayPal andTimeTap interface sometimes errors when directing to the payment portal. I also wish TimeTap had a function where you can invoice for the deposit to be paid online by the patient when I have to schedule appointments manually and unable to collect payment at that time.

I like that once a patient schedules, they get reminders sent to them automatically.

Patients trying to schedule on a mobile phone have a difficult time. I get many complaints from patients that they can't reschedule or see everything they need to see on a mobile phone. It is because TimeTap needs to create a more mobile friendly version of the scheduler or create an app for patients/clients to use.

I don't have to work with clients individually - they can book their slot! However, I DO have back hand ability to book for them and that is great. I like having both possibilities!

The app does not work at all... :( I always have issues. I wish that it would allow me to actually cancel or change lessons, it never works if I try to use it for anything other than viewing my calendar!

I love how easy it is for folks to sign up for an interview. It has taken the headache and back-and-forth from trying to schedule something, to an easy "sign up here". I don't know how I ever got anything done before TimeTap!

Customer Service/Help Desk. They take FOREVER to get back to me. I end up spending more time trying to figure it out on my own, and there have been several times where I try, but still cannot figure it out so I end up wasting my time. It's by far the most frustrating part of TimeTap.

We were able to very quickly set up and start using this software for COVID-19 vaccination booking. We had a few minor glitches but the system really helped us manage a large number of appointments in a very short amount of time.

We are now exploring using the system for other appointment scheduling options in our organization.

We had a hard time getting the forms to format they way we needed them to for printing.

You can't beat the price for the features that you receive with TimeTap! It is also very intuitive and user-friendly to set up. Staff is friendly and available for any questions you may have as well.

The only hiccup we have experienced is having to set up two different accounts because of security - one of our use cases had sensitive information that we did not want other users of the account to be able to see, so we ultimately had to split them off. Enhanced security/viewing roles would be great.

Flexibility, that it is customizable, that customer service is quick to respond, and always helpful, reasonable price, easy for clients to use, appointment reminders are helpful.

I tend to find that the online site is easier to use on my phone than the iPhone app. Both are slow to load, however.

The customer support, the ease of the UI/UX, the options for color drop-down are nice, I really don't have a ton of nice things to say honestly. We are still trying to make it work.

The difficult transition from trial to paid version; the frustrations with 3rd party (google) calendars; the fact that there is no customer support on Sundays when we need it;, the difficult initial setup process took many, many hours; the "remember me" button to save the password doesn't work; I cannot search the appointments at all (I need it searchable by customer name, staff member, etc); the list really goes on and on

I love that Timetap automatically sends email and text reminders to our students to remind them of their meetings.

I wish I could color code the appointments that are brought over from Outlook or Gmail to differentiate them from the ones added directly through Timetap.

The most impactful features found in TimeTap are its automated appointment scheduling, enabling customers to view open times and book their own appointments, as well as its real-time scheduling features.TimeTap is easy to use and designed to be user-friendly. It offers a drag-and-drop interface, tutorial and overview videos, and customer support.

There are a few aspects of time tap that could be improved or added. For example, the ability to track and display detailed project progress, including budgets and timeline notes. This would allow users to better monitor their project progress and adjust their strategy as needed. time tap could also benefit from better reporting capabilities and data export options.