CallTools

4,8 (149)
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All-in-One Predictive Dialer und Lösung für Inbound Call Center.

Gesamtbewertung

4,8 /5
(149)
Preis-Leistungs-Verhältnis
4,9/5
Funktionen
4,8/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,8/5

96%
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149 Bewertungen

Nikolai
Nikolai
Gesamtbewertung
  • Branche: Rundfunk
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great AutoDial and Management Oversight ability

Bewertet am 19.10.2017

The ability to have better management oversight and for team to make more calls.

The ability to have better management oversight and for team to make more calls.

Vorteile

The AutoDialer works like a charm. We can power through call lists with ease. In addition, for managers it's great because it is easy to review and listen to recordings. The format is simple so not a lot of clicks to get what you want.

Just make sure you have the default rules set up BEFORE making calls.

Nachteile

The follow-ups need to be closely coordinated with your CRM like Salesforce to make this part effective.

Antwort von CallTools

Nikolai, thank you for taking a moment to write a review! We're glad you found the suite of manager features helpful; between call recordings, Live Agent Monitoring, and Real Time Reporting, CallTools.com provides detailed insight on agent performance. Please reach out if there is anything we can help you with! - Your CallTools.com Team

Michael
Gesamtbewertung
  • Branche: Pharmazeutika
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Recommended Platform

Bewertet am 27.8.2024

Working with [sensitive content hidden] and using Calltools has been a pleasure.[sensitive content...

Working with [sensitive content hidden] and using Calltools has been a pleasure.[sensitive content hidden] is always available and is very helpful

Vorteile

Easy to use and fit my needs perfectly. Highly recommended

Nachteile

I have no complaints about the service or platform.

Antwort von CallTools

Hi Michael, Thank you for the 5 Star Review! - Call Tools Team

Alex
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Great platforms elevated requirements.

Bewertet am 29.8.2020

I had a pretty much neutral experience with CallTools. They did not resolve an issue that I had...

I had a pretty much neutral experience with CallTools. They did not resolve an issue that I had with my agents, they could not use the CRMs dialer within the website and we had to download an external software for them to be able to take and receive calls. This made us leave the use of the app as we found a cross-platform one that could be used not only y MAC/PC but also Android/iOS devices.

Vorteile

The ease of use and CRM are very well built and have a ton of options that you can customize depending on what you want for your company. It's amazing that you can create your own script for your agents and that you can handle reports, calls, campaing management all in one.

Nachteile

The support team did not answer the requests correctly. Also they don't have mobile apps to access the CRM, so you're stuck with a website use only and it does not work cross-platform (linux-ChromeOS devices).

In Betracht gezogene Alternativen

Aircall

Warum CallTools gewählt wurde

We moved from AnswerConnect to CallTools given that we started to do in house calls (outbound and inbound) and the service provided was not bad at all but we wanted to give customers a better experience with trained agents for sales and scheduling.

Gründe für den Wechsel zu CallTools

Because of the ease of use of the CRM and all the integrations that it included on the license.
Tay
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Dialer

Bewertet am 13.6.2024

Vorteile

Ease of use and great customer service! We absolutely love this tool and our account manager [sensitive content hidden] is great to work with!

Nachteile

Nothing bad to say about the platform or the service.

Antwort von CallTools

Hi Tay, Thank you for the 5 Star Review! Call Tools Team

Yalilee
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great predictive Dialer

Bewertet am 27.6.2024

it's been great, the integrations team is outstanding.

it's been great, the integrations team is outstanding.

Vorteile

I like many things about Call Tools. For example, in real estate, I can configure a button to push a lead to my CRM or to open a real estate website, which is really helpful. I really appreciate that feature. Additionally, I like having several call disposition options as it greatly helps in managing potential clients.

Nachteile

It's not very intuitive at first, but I understand why that is the case. It has so many capabilities that actually help me segment people and contacts.

Antwort von CallTools

Hi Yalilee, thank you for the  review!
We appreciate your kind words and are so glad Call Tools is working for your company. - Call Tools Team

stacy
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Call Tools Review

Bewertet am 30.3.2024

CallTools has been very instrumental in our daily business operation. Shawnie has also been very...

CallTools has been very instrumental in our daily business operation. Shawnie has also been very helpful during the process and getting us started with CallTools.

Vorteile

It was easy to set up and use. Also the support is very helpful.

Nachteile

We didn't have issues with the platform.

Antwort von CallTools

Hi Stacy, Thank you for the 5 Star Review! We are happy to hear Shawnie assisted you as she did, she's great! - Call Tools Team

Bill
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

What an asset!

Bewertet am 23.7.2024

Vorteile

I was able to breeze through so many leads in a little time. The training was excellent and the support I received was great from everyone; especially [sensitive content hidden]!

Nachteile

Not much to say negative other than you should get a USB headset as bluetooth earbuds can cause connectivity issues.

In Betracht gezogene Alternativen

Kixie PowerCall

Gründe für den Wechsel zu CallTools

Price was way higher.

Antwort von CallTools

Hi Bill, Thank you for the 5 Star Review! - Call Tools Team

Ashraya
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Useful Product

Bewertet am 3.4.2024

Vorteile

Meets my need. I mostly use the autodialer

Nachteile

Wish they had a built in CRM so that I didn't have to go get another one.

Antwort von CallTools

Hi Ashraya, Thank you for the 5 Star Review! We are glad to hear Call Tools meets your needs! We are always here to assist with any questions! - Call Tools Team

Katie
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Calltools Review for our Company

Bewertet am 3.5.2024

Vorteile

Shawnie Clark was a great help and answered all of our questions!

Antwort von CallTools

Hi Katie, thank you for the 5 Star Review! We are happy to hear Shawnie assisted you as she did! - Call Tools Team

Antonio
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great tool!

Bewertet am 23.4.2024

It has been a great experience I would recommend for anyone. Shawnie is very sweet!

It has been a great experience I would recommend for anyone. Shawnie is very sweet!

Vorteile

Price is good for a dialer
Works very well with multiple campaigns

Nachteile

API is a little complex
Reporting is somewhat limited

Antwort von CallTools

Hi Antoni, thank you for the 5 Star Review! Thank you for the recommendation! - Call Tools Team

David
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

CallTools is the best power dialer out there!

Bewertet am 9.2.2023

Overall I have had the greatest experience using CallTools and have never once considered switching...

Overall I have had the greatest experience using CallTools and have never once considered switching software. The technology, new features, and new updates that CallTools constantly brings to their customers is unmatched, and the level of support you receive is unlike anything I've seen with other companies like them.

Vorteile

CallTools is the best call center software. We are able to keep track of everything we do, optimize our records, and extend our outreach with no limits! We have also had the BEST support with the CallTools team and [sensitive content hidden] himself. We are always kept informed of new updates and new features and how to use them and the team provides great advice with affordable options for us to improve all aspects of our call center.

Nachteile

I have had no issues with this software. If I have a question about how to use a tool or feature or I'm not using something correctly, the CallTools support team is always easy to set up a meeting with and they always address any questions or concerns.

In Betracht gezogene Alternativen

RingCentral Contact Center

Gründe für den Wechsel zu CallTools

CallTools has the best software, integrations, and pricing!

Antwort von CallTools

HI David,

Thank you for the 5 Star Review!
We love to read reviews like yours! We are very happy you love our system and it works for you and your team! We are always one call away for any future assistance needed.

- Call Tools Team

Martin
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Dials fast but not my favorite dialer

Bewertet am 24.10.2022

I have used it twice and have always gone back to mojo. It’s my go to dialer and it was easier to...

I have used it twice and have always gone back to mojo. It’s my go to dialer and it was easier to learn and master. But calltools is a very fast dialer.

Vorteile

You are able to reach a lot of people with your dialing sessions. This moves very quickly.

Nachteile

The only feature I do not like on Calltools is the interface. I think it could be a bit simplified. I would rather spend my time calling then looking at tutorials.

Wahid
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Company!

Bewertet am 24.6.2024

Great company, great service, helped with our brand!

Great company, great service, helped with our brand!

Vorteile

[sensitive content hidden] was a great rep - he helped me set everything up. Calling was seamless!

Nachteile

I liked everything to be honest, Nothing to complain about.

Antwort von CallTools

Hi Wahid, Thank you for the 5 Star Review!! We love to hear Call Tools is a great fit for you and your company. Thank you for the kind words! - Call Tools Team

Firas
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Highly recommended

Bewertet am 25.3.2024

Great experience
And great customer support
Special thanks to Michael Plumey helped me over the...

Great experience
And great customer support
Special thanks to Michael Plumey helped me over the phone to resolve couple of issue and configuring the call transfer option

Vorteile

Easy to set up and the customer support

Nachteile

Nothing so far all good and no issues to mention

Antwort von CallTools

Hi Firas, Thank you for the 5 Star Review! We are happy to hear Michael assisted you as he did! - Call Tools Team

Coleman
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Huge impact to our business model.

Bewertet am 8.3.2024

It's a wonderful day in the neighborhood.

It's a wonderful day in the neighborhood.

Vorteile

We got our lead cost to $17 a transfer.

Nachteile

All good. They have great service so any complexity can be solved.

Antwort von CallTools

Hi Coleman, Thank you for the 5 Star Review! We Appreciate your kind words. - Call Tools Team

Dee Dee
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent Tool

Bewertet am 13.6.2024

This is a proficient tool for when you want to reach many contacts or leads, definitely the way to...

This is a proficient tool for when you want to reach many contacts or leads, definitely the way to do so.

Vorteile

[sensitive content hidden]
Has been extremely helpful, knowledgable and professional. Thank you for your hel [sensitive content hidden]

Nachteile

I loved the platform

Antwort von CallTools

Hi Dee Dee, Thank you for the 5 Star Review! - Call Tools Team

Andrew
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Review by Andy Skarvada

Bewertet am 20.3.2024

its a very complex software but has all the features, [sensitive content hidden] was very helpful...

its a very complex software but has all the features, [sensitive content hidden] was very helpful in helping me get set up and even helping me cancel when I decided to get into a different business. Thank you for the great customer support.

Vorteile

it has many features and automations that are very helpful

Nachteile

there are many moving parts and extra features that just make it more complicated and confusing

Antwort von CallTools

Hi Andrew, thank you for the 5 Star Review! We appreciate your kind words!

Terra
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Best decision for our business!

Bewertet am 5.6.2023

Call Tools Dialer has completely transformed the way our team communicates with our clients, and I...

Call Tools Dialer has completely transformed the way our team communicates with our clients, and I can't praise it enough. This powerful tool has streamlined our calling process, boosting our productivity and enhancing the overall efficiency of our business.

Vorteile

Call can generate your own number vs having to buy an additional phone service to connect to call tools. Easy to group together leads to create large campaigns.

Nachteile

Only 20 live filters allowed. Data organizer can be better.

Edward
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Make the switch, it's worth it

Bewertet am 18.7.2023

Vorteile

The functionality, high quality phone numbers, and extra management features.

Nachteile

Live Filters, it's a little tedious to keep updating them

Antwort von CallTools

Hi Edward, Thank you for the 5 Star Review! We appreciate your kind words! - Call Tools Team

Ratan
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

call tools an excellent telemarketing solution

Bewertet am 31.3.2023

Excellent, good service, good technology

Excellent, good service, good technology

Vorteile

User friendly and effective. Support is good.

Nachteile

Could be made a bit cheaper. As such it's priced properly

Antwort von CallTools

Hi Ratan,

Thank you for the 5 Star Review! Thank you so much for the positive feedback.

- Call Tools Team

Mary Ivan Grace
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Calltools Save the Day!

Bewertet am 19.1.2023

FANTASTIC - saved us a whole month with just few mins sitting with their support! Shout out to...

FANTASTIC - saved us a whole month with just few mins sitting with their support! Shout out to [sensitive content hidden], who made all the zigzag brain draining integrations so easy!

Vorteile

Integrations are one pain in our team, with calltools team just a call away, we were able to resolve a 2 weeks agony that our clients can't get with just few mins Zoom call with Calltools. They are very accommodating especially in the technical side. We haven't waited a long PROMPT on the call to get it resolved.

Nachteile

None so far, we have been using this for almost 3 years now

Antwort von CallTools

Hi Mary,

Thank you for the 5 Star Review! Thank you for the 5 Star Review! We love to hear reviews just like this about our Call Tools team! We are happy to hear we were able to assist! - Call Tools Team

Romina
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

You need to use CallTools

Bewertet am 7.2.2023

Vorteile

I love that they made it so easy since the beginning. [sensitive content hidden] from Call Tools helped us with everything, guiding us through what we needed to do to integrate our CRM with CallTools. Also, the Call Tools team is always there at simple reach, available to provide support.

Nachteile

Everything has been great, but if there's anything they can improve is maybe offering a one on one training instead of a massive training with all the new users.

Antwort von CallTools

Hi Romina,

Thank you for the 5 Star Review! We are happy to hear our team was able to get you up and going! We are always a call away for any assistance.

- Call Tools Team

David
Gesamtbewertung
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

CallTools Simplifies Your Company's Growth

Bewertet am 18.9.2019

We recommend CallTools to all companies, not only StartUps when in need of CRM and Contact...

We recommend CallTools to all companies, not only StartUps when in need of CRM and Contact Management Integration capabilities. The seamlessness and user-friendly platform experienced with CallTools is hands-down the best in the industry. The ease-of-use. The lines per user available. The supervisory features and compliance by far exceed the competition by a wide margin. Five9 is the only technology comparison but at a fraction of the cost with similar or better reliability with virtually no downtime experienced in over two years with my company. Their staff, particularly, Sean, head of business development is impeccable in finding solutions quickly. No wonder they're one of the fastest growing companies in the field. Speaking as a CEO, if your company wants to grow, doesn't want it waste its money and efforts, there is clearly one choice for value and time .. and that's CallTools. Call them. Find them on the web. Just reach them it's the best thing you can do for your company's future.

Vorteile

The ease-of-use. The flexibility of the number of users. The low-cost option in the market. The customer service and technical assistance available. The seamless integration with third-party software. The platform interface being so user-friendly and not cluttered. The hours of operation availability with staff. The self-help videos available on the platform. The toggle switch as to how many lines per user are available blowing away all of the competition infrequency. The line clarity experienced is unmatched on phone calls. The customization of dispositions and lead generation organization. And these are just some of the many benefits we've experienced with CallTools.

Nachteile

None that I can think of at this time but I'm sure there's always room for improvement as with anything so well done as this.

Antwort von CallTools

Thank you for the 5 Star Review!

Imelda
Gesamtbewertung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

VOIP for Start up Business

Bewertet am 19.12.2018

Vorteile

Cheap web based VOIP for lead calling and customer management. It is easy to set up and use. You can easily upload leads for your agents to call. It has dashboard for you to be able to see logged in agents and their call time as a Manager.You can categorize your leads and give instructions to your agents on which list to work with for that day.If you are a start up, this is a good VOIP to begin with. It has functions and features where you can easily manage your leads and agent performance.

Nachteile

This is not ideal for large campaigns where many agents are logged in. Error on logging in or when you click on the tool allowing you to be available or ready, sometimes it won't detect being logged in. You would need to log out and log back in resolve the error. However, those will just be minimal errors. Quality of call would still depend on internet speed of user.

Justin
Gesamtbewertung
  • Branche: Computer-Hardware
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Call Tools Call Center Software review

Bewertet am 30.10.2018

Vorteile

The software integrates with 3rd party CRMS. The software is very easy to learn meaning the most entry level user can learn the software very quickly. The reporting and performance tracking is top tier. Call recording is easy to use and allows for easy monitoring and training. Support is available via more than one option besides phone. The software works with Mac OS.

Nachteile

The cost of the software for a smaller sized business can be a bit of an investment up front. The hours for technical support isn't 24 hours a day when a lot of call centers are open 24 hours a day. Its web based meaning if the call quality depends on the companies internet connection. I'd like to see lower fees per user/agent in future pricing. You have to have a minimum number of seats/agents so far smaller companies this can be a hassle. I'd like to see a better tutorial for first time users.

Antwort von CallTools

Thank you for the 5 Star Review!