RingEX Erfahrungen

I like RingCentral MVP because this is an all-in-one unified communications app for businesses. It provides messaging, video, and phone solutions in a single, unified application.

One least likely thing about that the mobile app RingCentral MVP integrates well and gets the job done, it can sometimes lag and be a bit clunky.

Nothing that is outstanding, used a fax line for small business and it worked well, issue was the price increases. Year over Year they wanted me to pay $275 or so from 120 bucks. I did not think that was fair. Gave them an opportunity to lower price and they refused, hence the change to another company

getting through the customer service line for simple inquiries was impossible.

Ease of use and notifications so that I always know when a fax is received so that it may be distributed timely.

Unable to add all accounts without logging out and back in.

The digital aspect of the office phones. With the phone being connected to the computer, it is very reliable. The digital fax is also very convenient when having to send large faxes.

It is inconvenient not having a local area code number.

That we can integrate it our customer service website so that the calls link together

that it does not always show the caller id

Easy to use on Mobile phone and link your ext to your mobile app. Easy to transfer calls to the correct person. Can log in and out when needed.

Voicemail not linked to email address to come through as an email.

I like the multiple functions of the system that act as a real telephone.

Some functions don’t operate easily and can hinder work communication. Changing the settings doesn’t always improve the problems either.

RingCentral MVP joins every one of the major prerequisites for viable correspondence into a solitary program that sudden spikes in demand for your own PC. Inside a solitary connection point, I'm ready to screen and answer approaching calls, instant messages, faxes, and immediate messages from different clients.

The principal change from utilizing a conventional work area telephone to a work area application is one of the downsides of RingCentral MVP. Regardless of where you take your PC, you can now accept your calls with you. Despite the fact that getting accustomed to it requires a smidgen of investment, the experience has been positive overall.

We used this when we wanted to bring in a VOIP system. It was tested and used for a few weeks but we decided to go in a different direction. It is a good overall system.

It wasn't bad, just needed a bit more refinement. The app is useful but we just went with teams.

Fabulous utility and ease of use. Intuitive features and functions are in place that allows you to easily get done what you need to.

The non wireless connection or 5g network connection needs improvement. That function is a little rough and could be fleshed out simply

I have used Ring Central for 4 years or so. It is easy to use, but drops calls alot. Sometimes callers will say they cannot hear me.

Dropping of calls, disconnects calls. Would like for Ring Central to help with that.

I like that I am able to see who is calling members of my team on my desk top. I can see if the answer a call or not.

I don't like the fact that when a call is transferred from another party, the call does not record.

AI liked the good features, reasonable price, and good usability.

They made it VERY DIFFICULT to use SMS.

RingCentral was one of the OG softphones. What has been released works, and they don't release new features until they work (unlike some other providers). The app is robust and feature-rich. The service is reliable and pretty much foolproof on wifi. The search feature within the app is amazing... literally indexes everything. The new layout is also very sleek and streamlined.

Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers. Calling isn't the best using a mobile connection, you almost always need to be on wifi. The app also doesn't always auto update and can get glitchy if it's not the latest version.

I love this program for making calls and not having to use my own number.

Sometimes it can glitch out but usually gets resolved fast.

Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of communication.

We have had no issues to date and are satisfied with RingCentral

Design nicely
Can be migrate with other platforms

A lot of netword issues
Sometimes works sometimes not

Lots of features and the ability to have multiple locations / numbers.

Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without warning and now having to wait on an unnecessary TCR certiicate to be approved for conversational texting which isn't necessary and could take up to 30 days). Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7. We've had 3 different account managers in as many months. Lots of language barriers and problems with support.

Enables us to setup teachers with Soft phones on their mobile phones, enabling them to call parents using the school's main phone number as their call-back number.

The phone app is slow to respond at times, ringing 5 or 6 seconds after the desk phone (all settings are to ring all simultaneously)There are at least 2 or 3 different sets of instructions to setting up a hot desk phone, none of them helped, so the documentation on their website desperately needs a review

How easy it is to use. I am able to text my clients.

There is nothing I do not like about RingCentral. Its super user friendly.

Don't need a desk phone and also don't need to use it through a desktop computer. I've always used it directly through my phone.

Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something. The number I was assigned also comes up on peoples phones as spam. I wish the dialpad and the search function were more cohesively integrated.