SimplyBook.me Erfahrungen

Der Support bemüht sich immer schnell zu helfen - das ist auch das einzige!

1. Nicht nutzbar in Deutschland - keine fortlaufenden Rechnungsnummern2. Die Reports sind gefühlt aus der Anfangszeit des Internets - Ich kann mir selber zusammensuchen wer was wann gebucht hat - alles extrem unpraktisch

In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features.

Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience.

Allows for a degree of automation to my business.

I can show images and descriptions for my categories and services which a lot of other systems do not.

Like the drag a slot function in calendar.

Like the SMS and email reminder system (but could be better!)

It adapts to most types of business which many others do not.

Very expensive for what it offers.
It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras.
If the core was better then I would be happy to pay for my business specific add ons.
Customer service is more of a cut and paste script routine.
There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them.
The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea.
Plus it does not provide real life feedback doing it their way.
I made these in the very first day of use
Suggestions /Requirements for SimplyBook.me

1) Email templates should have a WYSIWYG editor
2) There should be a Block Out option when making a booking on the calendar (admin only)
3) Emails should be sent in HTML not plain text. At least an option should be available.
4) There needs to be a “Pending Booking” email template.
5) It should be possible to switch on and off any email or SMS rather than all on or all off.
6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile.
7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required.
8) There should be a multi cart function

You really get to personalize your booking experience for your clients. Other websites are less flexible in designing things the way you want them to be.

Some features were hard to navigate when I first signed up, but it has been a couple years and ease of use has improved greatly.

It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.

The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

I love how customizable SimplyBook is - it took me a long time to get everything set up the way we wanted it at the beginning, but that was just because of how many different features I was able to customize to our exacts specifications. We also like the payments feature so that we can require clients to prepay for their appointments.

I wish there was a way to create certain types of appointments that are only available to certain people (for example, people with a certain password); I have suggested this feature to SimplyBook in the past and hope they develop it soon! We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a way to do that in the current system and so end up using a different (much less user-friendly) software program for those events instead of SimplyBook. I also wish we could see which clients have used which coupon codes in a single report.

SimplyBook.me is an all-in-one scheduling and booking software that offers a wide range of features and customization options. Its user-friendly interface makes it easy to set up and manage appointments, classes, and events, and it allows businesses to accept online payments, send automated notifications, and manage staff schedules. SimplyBook.me also offers a mobile app for both iOS and Android devices, which allows users to manage their bookings on the go. The software's pricing is competitive, with a range of plans to fit the needs of businesses of all sizes.

While SimplyBook.me is a powerful tool, some users have reported difficulty with customization options and occasional glitches with the software's features. The software's customer support is responsive but may not always provide immediate solutions to issues that arise.

Nice Design, easy to use, fast Server, own homepage

Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business