--- description: Ausführliche Erfahrungsberichte zu xMatters mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche xMatters mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: xMatters Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Website-Monitoring Tools](/directory/113/website-monitoring/software) > [xMatters](/software/105573/xmatters) # xMatters Canonical: https://www.getapp.de/software/105573/xmatters Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.getapp.de/software/105573/xmatters?page=2) > xMatters ist eine handlungsfähige IT-Alarmierungsplattform, die Daten zwischen Systemen weiterleitet und die richtigen Personen dazu auffordert, Vorfälle schneller zu beheben. > > Bewertung: **4.6/5** von 141 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 141 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Everbridge - **Gegründet**: 2001 ## Gewerblicher Kontext - **Startpreis**: 9,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch, Japanisch, Koreanisch, Portugiesisch, Russisch, Spanisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Irland, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Anpassbare Felder - Anpassbare Vorlagen - Anwendungsmanagement - Aufgabenmanagement - Benutzer-Management - Berichterstattung und Statistik - Chat / Messaging - Compliance Management - Dashboard - Dashboard-Erstellung - Daten-Import / -Export - Disaster Recovery - Drag-and-Drop - E-Mail-Benachrichtigungen - Einmalige Anmeldung ## Integrationen (32 insgesamt) - AppDynamics - BigPanda - Cherwell Service Management - Confluence - Cove Data Protection - Fusion - Google Maps - JIRA Service Management - Jira - Kaseya BMS - Kaseya VSA - Loggly - Logz.io - ManageEngine ServiceDesk Plus - Nagios XI ... und 17 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Website-Monitoring Tools](https://www.getapp.de/directory/113/website-monitoring/software) ## Ähnliche Kategorien - [Website-Monitoring Tools](https://www.getapp.de/directory/113/website-monitoring/software) - [ITSM Tools](https://www.getapp.de/directory/292/it-service-management-itsm/software) - [IT-Management-Software](https://www.getapp.de/directory/771/it-management/software) - [Incident-Management-Tools](https://www.getapp.de/directory/1415/incident-management/software) ## Alternativen 1. [Iru](https://www.getapp.de/software/130527/kandji) — 4.9/5 (477 reviews) 2. [NinjaOne](https://www.getapp.de/software/108129/ninjarmm) — 4.7/5 (282 reviews) 3. [ManageEngine Applications Manager](https://www.getapp.de/software/101853/manageengine-applications-manager) — 4.6/5 (255 reviews) 4. [ManageEngine Endpoint Central](https://www.getapp.de/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews) 5. [Pulseway](https://www.getapp.de/software/101507/pulseway) — 4.7/5 (310 reviews) ## Nutzerbewertungen ### "Bridge Call process has been the major impoact" — 4.0/5 > **Cliff** | *10. Januar 2017* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: For bridge calls, the ability to efficiently gather individuals that are needed in order to resolve situations in a timely manner. > > **Nachteile**: Still, more potential that could be added or built. However, xMatters is always taking suggestions and adding more features as time moves along. > > Prior to gaining xMatters for bridge call processes, trying to get team(s) on a call manually was a very tedious process. Whether it was sending out a generic "high priority" email with bridge call details and hoping teams would get on, to trying to use a manual on-call list to contact users directly to join a bridge, the biggest improvement in the process has been xMatters ability to target groups and on-call users and get them on the call in an improved timely manner. There are small improvements that could be added to the process, which has been suggested to xMatters teams and development. It takes a time to build and implement such features, but we are hoping certain features will be improved upon or added in the later future\! I do know there are other integrations which are available which we have not even touched on yet. As we continue the process and get integrations built and working in the later future, we do see the possibility of xMatters being even more powerful than we currently see. ----- ### "Excellent tool for incident crisis management" — 5.0/5 > **Soon Kit** | *5. April 2024* | Finanzdienstleistungen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Realtime message broadcast for incident crisis management > > **Nachteile**: License Cost is high. charge by message sent > > Very productive, easy to use, no lags, 24/7 operational ----- ### "Room for improvement" — 3.0/5 > **Glenda** | *28. Januar 2017* | Medizinische Geräte | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Sending a message is easy. > > **Nachteile**: The text to voice is sometimes unclear, and have to give the teams instructions. > > At KARL STORZ it confounds us that we are not able to send notifications to entire organization without jamming the switchboards. There are also functionalities that need to be enhanced to give my team the ability to fully use the system, i.e., with a dynamic recipient list only the first ten names can be seen, not able to scroll through the others. This showed up when a common name was request and there was more than 10 of them and there was not way to confirm the correct one was included. ----- ### "Awesome Tool for notification" — 4.0/5 > **Arunkumar** | *11. Januar 2017* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use. Notification triggered on time Creating widgets is very simple and easy to learn. > > **Nachteile**: Only negative thing I noticed is there is no proper way of reporting things. For eg: if I need to pull a list of all on call person for a group or supervisors its tough as we have more than 800 groups. the reports need to be improvised and allow end users to select the fields which they want in the report and few other options. > > We use xmatters in our account to notify end users when critical tickets are raised and it has been very helpful. The tool works flawless, specifically after we moved to cloud. Love the design of the tool which is very easy to use. Only negative thing I noticed is there is no proper way of reporting things. For eg: if I need to pull a list of all on call person for a group or supervisors it's tough as we have more than 800 groups. The reports need to be improvised and allow end users to select the fields which they want in the report and few other options. ----- ### "Get the right Support personnel involved, Right Now\!" — 4.0/5 > **Dave** | *11. Januar 2017* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Enables my team to get out of the manual notification processes when issues arise. Anyone in the IT Organization can initiate notifications for support. > > **Nachteile**: Upgrades can be a bit tricky since the product does get cutomized for your personal needs. > > Our Company utilizes 2 integrations with xMatters. Control-M which not only allows on-call personnel to perform first level support from anywhere via the mobile app and direct interaction with Control-M to gater Output and take actions directly with Control-M. We also utilize an integration with Service-Now incident reporting to get the needed support quickly for other IT problems outside of our batch processing enviroments. xMatters enables the right personnel to get involved quickly and also provides direct accountability which our managemnt teams appreciate. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.getapp.de/software/105573/xmatters?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/105573/xmatters) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten