Benchmark Gensuite EHS Erfahrungen

Benchmark Gensuite EHS

4,4 (81)
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Partner in Compliance & EHS-Management-Systeme Exzellenz.

Gesamtbewertung

4,4 /5
(81)
Preis-Leistungs-Verhältnis
4,1/5
Funktionen
4,2/5
Bedienkomfort
3,9/5
Kundenbetreuung
4,4/5

89%
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81 Bewertungen

Maria
Gesamtbewertung
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Restructure & Support

Bewertet am 7.11.2019

Vorteile

Our 2019 restructures have been the smoothest we've seen this year. There is a significant increase in the level of service pre and post reorg & execution. The communications are clear and consistent and the team extremely responsive to our needs. I've been part of the BA team for 4 years, it's great to see these types of results! Great job everyone! What a wonderful improvement - thank you for all you do!

Nachteile

I'd like to see more granular permission levels as we're project specific. I'd like to have more options within the permissions to 'multi site selection' I'd also like to be able to streamline archive of departments and make that functionality easier for all.

Jason
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Gensuite electronic management system software

Bewertet am 9.11.2017

Gensuite is not the least expensive option for management system software. They do support the...

Gensuite is not the least expensive option for management system software. They do support the product and have a mind-set for continual improvement. Many different applications available make it likely there is something that will fit your needs.

Vorteile

Multiple applications available for use with similar design and features for uniformity. Ability to integrate multiple sites and locations. Cloud-based access to information and applications.

Nachteile

Product support has been lagging at times when there is a problem. Some applications do not have an easy way to find the path to what your are trying to do and can lead to extra time or steps being taken. This is especially true for situations where you may not need to perform the task routinely. Generally there is a lack of ability to customize for unique user preferences in an application.

Grant
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Gensuite the good stuff and the bad

Bewertet am 3.2.2017

I find that genesuite as a system has a lot to offer our business and can be used to record a...

I find that genesuite as a system has a lot to offer our business and can be used to record a valuable data. I find that using gensuite on a day to day business can be very time consuming and consist of a lot of admin to get the data that you require. Gensuite would benefit from being simplified to make the user experience easier .

Vorteile

I like the vast array of features and functions that gensuite provides as a system.

Nachteile

The amount of admin required to run simple reports, I often find that tasks that should take a minute or so to do ens up taking a lot longer, I also feel that some of the forms are very long winded and could be stripped down to capture the essential information.

Antwort von Benchmark Gensuite

Grant, we appreciate you sharing your candid feedback and providing suggestions for improvement. In a recent subscriber-wide user survey we received similar feedback and have structured our 2017 product roadmap plan to include updates for easier reporting, quicker access to full data sets, and simplifying application interfaces. We greatly appreciate the insight you provided on the Inspection Tool and have recently released a series of updates for our subscribers that your comments. We remain committed to working with the Amazon Corp EHS leadership team to further enhance the Inspection Tool for business-specific process needs as well, such as GIS map integration. Since we haven't had any luck connecting with you via phone, please let us know at your earliest convenience when you would be free for a quick call where we can showcase the updates to Inspection Tool and get your feedback. Thanks and we look forward to speaking with you. - Jon Hibbard & The Gensuite Team

Sharon
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Love Benchmark

Bewertet am 17.5.2023

Once integrated across the organization, all incidents and corrective actions will be entered into...

Once integrated across the organization, all incidents and corrective actions will be entered into the system. I currently keep all the information on an excel spreadsheet and I have zero visibility into the status of corrective actions.

Vorteile

Action Tracking System – It holds everyone accountable and escalates to ensure everything gets done. The ability to customize the system.Looking forward to purchasing and utilizing other modules.

Nachteile

I would love to see the ability to see Benchmark and TapRoot to talk to each other for Root Cause Analysis or another tool that can help with configuring for root cause analysis.

James
Gesamtbewertung
  • Branche: Luft- & Raumfahrt
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Benchmark Gensuite EHS - PCC

Bewertet am 17.5.2023

Vorteile

The functionality, the ease of use, and the innovation and expansion of the technology. Since 2015 it’s only gotten better and better! From an application standpoint, I really like the Concern Reporting - great for everyday use and engagement. Instant Insights is also great for reporting both up and down

Nachteile

Training Tracker deployment has been a bit more challenging than anticipated.

Harold
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

This EHS Management Software provides a one-stop shop for all our EHS needs.

Bewertet am 12.3.2018

Vorteile

Gensuite is a one-stop shop for all our EHS needs. This enables our company to simplify our audits, which solidifies management and employee support. As a business administrator for my company, I can easily view what's happening at each of our plant's from our corporate headquarters. The applications we utilize are very user friendly. Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.

Nachteile

For those in my organization, the applications take some time to get used to. Once this hurdle is overcome, applications work with ease.

Antwort von Benchmark Gensuite

Harold, thank you for the great review! We¿re so happy that Gensuite is able to meet your specific EHS needs. You can always count on our dedicated team to have extensive support experience and a commitment to produce and service excellence. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Matt
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

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Positive experience, the help me process is bit of a struggle.

Bewertet am 14.3.2018

Vorteile

Inspection Tool, and Training Tracker have been very helpful in regards to tracking training and inspection tool has been key to the recent implementation of our audit process.

Nachteile

It would be nice to be able to generate automatic reports much easier. Also, we do have an issue, the typical response is a help me request that never really ends in a true solution.

Antwort von Benchmark Gensuite

Matt, thank you for taking the time to share your experience online. We are pleased to hear that two of our applications are meeting Reynolds¿ compliance audit requirements. Our goal is to provide best-in-class software and customer service, and to response to your needs and feedback quickly, efficiently and effectively. We will do some research into the HelpMe requests and make sure the appropriate corrective action is taken to address your concerns moving forward. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

John
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 5.0 /10

Customizable Control

Bewertet am 5.8.2021

Overall Gensuite offers a custom experience that is very useful. Starting off takes time and can be...

Overall Gensuite offers a custom experience that is very useful. Starting off takes time and can be cumbersome, along with the interface- but once you get over that, it is manageable.

Vorteile

You can write, customize, and deploy easily, many different types of surveys, quality control quizzes, questionnaires and the like for your business. Easily monitor if benchmarks are being met by assigning tasks to individuals or a team.

Nachteile

Although you can customize, there is a feeling of clutter on the landing page where you start. It is overwhelming to an individual and many times you can get lost in the software because it isn’t intuitive. Updates have helped, but it could be improved for efficiency and user experience.

Diana
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Strong customer support team. Modules well designed for EHS management processes.

Bewertet am 17.3.2018

Vorteile

The modules we are using are designed with a similar work flows. Email alerts provide current status and reminder of actions. Mobil interface allows users same access when they are remote.

Nachteile

Costs to add additional modules and cost sharing programs when process improvements are designed and implemented.

Antwort von Benchmark Gensuite

Diana, Thank you for the excellent review and complimenting the Gensuite Service Delivery team on our commitment to customer service. I am happy to see that our comprehensive program and product offerings service your EHS needs! Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

john
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Decent software, but some modules are not fully developed.

Bewertet am 30.1.2017

We purchased Gensuite initially for the action tracking module. It works well. Other modules such...

We purchased Gensuite initially for the action tracking module. It works well. Other modules such as MOC were not as well developed and we spent a lot of time finding bugs in the software.
One thing I don't like about the software is that there seems to be too much focus on what I call "eye candy" which does nothing to improve my workflow. Overall, however, the software works for us.

The customer support is very good. We've had a number of customer service people in the past 4 years and they are all very responsive to our needs.

Vorteile

one stop shop and cross-platform access

Nachteile

some of the non-core modules are not fully developed - such as MOC, PHA manager, etc.

Mary
Gesamtbewertung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy implementation of a new safety management system!

Bewertet am 16.3.2018

Our company is now using one safety software throughout the company.

Our company is now using one safety software throughout the company.

Vorteile

The implementation process was painless and we have trained our global company on several different modules developed especially for our company. The Gensuite team has been amazing every step of the way and continue to support our efforts daily.

Nachteile

What I like least about Gensuite is that there are too many options to get to the same destination. This is an issue with managing a global team everyone has a different way of using Gensuite

Antwort von Benchmark Gensuite

Thank you for the kind words, Mary. We're so happy yo hear that the implementation went smoothly. We love subscribers and awesome customers like you. Thanks again! - Corey Graves (Director, Customer Relationship & Development) & The Gensuite Team.

Mary
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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wesome tool! It is a one-stop-shop that stores 100% of all EHS data, and one all employees can...

Bewertet am 7.3.2018

Vorteile

What our team likes most about Gensuite is that it is one simple tool to manage all EHS and compliance needs, eliminating the use of multiple excel spreadsheets. Everything is connected which makes managing tasks so much easier - for example, you can easily export concerns into ATS for corrective action tracking.

Nachteile

Our team is eager to use Gensuite tools, though the only con is that you have to pay by application.

Debra
Gesamtbewertung
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort

Used for required training on workplace violence response

Bewertet am 15.5.2018

Vorteile

You set up a personal account to track your trainings and completion records. The company loaded required trainings into the portal and attached them to your name so it showed up in our personal training portal as a requirement with due date to complete. From the initial email requesting completion, there was a link to the specific training and you could open all attached documents & videos into separate web browser tabs. It was easy to access the training materials and videos and both PDFs and PPTs were able to be included. At the end there was an assessment process that allowed up to 10 attempts to complete with a designated percentage score accepted.

Nachteile

We had some initial glitches with the email communicating the link to the training not sending. Then, we had a glitch with the security code not functioning properly to let you set up a new user account. Once those were resolved there was no concern with how it functioned. I am unaware of whether this was a technical issue by my company or Gensuite.

Antwort von Benchmark Gensuite

Hi Debra, Thanks for taking the time to leave us a positive review. We are incredibly grateful that you took the time to leave us this note. Gensuite values customer satisfaction as top priority and we are committed to our customers. We look forward to continue providing you with a sustainable integrated management system that meets your specific training requirements and performance excellence needs. ¿ Corey Graves (Director, Customer Relationship Development) & The Gensuite Team.

Keat
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Client Rating Their Experiences With Gensuite

Bewertet am 22.3.2019

Loving it ever since I got the chance to use the demo version from May 23, 2016 onwards. Gensuite...

Loving it ever since I got the chance to use the demo version from May 23, 2016 onwards. Gensuite team has been able to customize and coach new user clearly and diligently without failure.
Even the webinars are highly anticipated and cater to all the time zones.
Coming to technical troubleshooting and customer service, no other EHS software providers come close to Gensuite.
Speed and timing are of the essence which make Gensuite such a reliable and consistent software.
Thank you very very much for making EHS data analytics the way to go forward. Let's see what Gensuite has in store for coming IR 5.0.

Vorteile

It's a user friendly and quick software where waiting time (processing) is negligible.

Nachteile

Basically there is none. The pros outweigh the cons.

William
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Gensuite Review

Bewertet am 30.1.2017

I use Gensuite for Incidents and Measurements, Compliance Calendar, Safety Dialog, Training...

I use Gensuite for Incidents and Measurements, Compliance Calendar, Safety Dialog, Training Tracker, Safety Risk Assessment.

Vorteile

The things that I use in Gensuite are in one location.

Nachteile

Gensuite gets complicated if you are not using it all the time.

Adrian
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Incredibly for accident reporting, investigation and follow up

Bewertet am 3.3.2022

very goo

very goo

Vorteile

easy and comprehensive approach about accident follow up and investigation

Nachteile

difficult for data manage, data minig is not friendly

Eric
Gesamtbewertung
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Long Time User

Bewertet am 10.2.2017

I have been using Gensuite for over 13 years. The basic app use is effective, but there is...

I have been using Gensuite for over 13 years. The basic app use is effective, but there is inconsistency with design. For example, the location of the SUBMIT buttons. They are not in a consistent place in every application. Sometimes they are to the right or left or center and top middle or bottom of page. Consistency of where to find certain functions is what makes navigating Microsoft product interfaces so easy. For example, I always go back to the File menu to SAVE and this is always in the same place in every application - excel, word, powerpoint. Gensuite needs to get to this level of consistency.

Antwort von Benchmark Gensuite

Eric, we want to thank you for choosing Gensuite as your EHS management solution for over 13 years and for your honest comments as a long-time subscriber. We have started a major initiative this year to update the interface and design of all of our applications that will address these needs. As we discussed recently, we are excited to show you this new and simplified layout, which will be standardized across all our applications. We look forward to hearing your thoughts on the new look soon as we drive to improve the consistency and usability our tools. - Andy Cox (VP, Customer Services & Development)

Jie Forrest
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great help to report EHS concern from line associates

Bewertet am 3.2.2017

Now, we take great advantage with the sharing of EHS Concerns and Near Miss from our line associates...

Now, we take great advantage with the sharing of EHS Concerns and Near Miss from our line associates in the site. That's all because Gensuite develop a perfect platform for all line associates to easily and freely report their any findings arround their workplace at any time. So easy way for them to feedback and speak up that keep great Safty Engagement. Safety Matter Because You Matter !

Andrew
Gesamtbewertung
  • Branche: Baumaterial
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Gensuite Software Review

Bewertet am 3.2.2017

Overall, I like the Gensuite software. While, the results are satisfactory, the Training Tracker...

Overall, I like the Gensuite software. While, the results are satisfactory, the Training Tracker could be more user friendly. This is where the system needs the most improvement.

Vorteile

functions, reporting capability

Nachteile

Training Tracker, difficult to set up. Difficult to start using and manage.

Joseph
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
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Gensuite User for 10 Years - New Implimentation to BorgWarner

Bewertet am 16.2.2016

I used Gensuite at my old company and liked it so much that I brought to my new company, BorgWarner....

I used Gensuite at my old company and liked it so much that I brought to my new company, BorgWarner. I saw the need for a complete EHS system that would let me see what kind of activities were going on at each of my 3 buildings on campus without me having to go to that particular building. With a bit of supervisor training we were able to get everyone on board and up and running within a matter of 2 month. The data mining is my favorite feature because it lets me see common trends throughout each department, which in turn lets us focus on the important safety related issues. The commonality of the modules makes it very easy to pick up a new program and utilize it to our need. I would highly recommend this software for any size company that wants to do true trend analysis, wants to be able to keep up with their injury and illnesses, inspection requirements, and regulatory compliance.

Gene
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Good program, takes time to learn

Bewertet am 3.2.2017

It took me a while to learn how to navigate in the software. Would like to be able to modify or...

It took me a while to learn how to navigate in the software. Would like to be able to modify or add to the choices in the various categories in the drop down boxes.

Phanindra
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

EHS Software with Good Functionality for daily Use

Bewertet am 30.9.2019

Vorteile

I have been using Gensuite for around 7+ years and sharing a couple of USP’s

 New trend is positive
 Always ahead of technology and constantly innovating

For us during Audits, the data retrieval feature with storage and Tableau Analytics is very beneficial since these features helps me in day to day activities as a frontline EHS leader. Also, convenient for our Senior management to use it during the review meetings since this gives us a leverage to show and filter as per our need.

Nachteile

I do not have cons for this software. It is very easy to use.

balaji
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

GM Operations & SCM

Bewertet am 31.1.2017

Very nice/good tracking tool, Highly integrated with operational process. Real Differentiatior with...

Very nice/good tracking tool, Highly integrated with operational process. Real Differentiatior with key Indicators...like to the remainders which is good option....Ready to use which like "ready to EAT"

Vorteile

Audit tracking, Compliance calendar, Power Audit tool, Supervisor Score card, Measurement reporting ...etc.

Nachteile

inputting Incident details

Tori
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GS User for 5+ Years

Bewertet am 30.1.2017

I have been using Gensuite for about 5 years and recently started working closely with the Gensuite...

I have been using Gensuite for about 5 years and recently started working closely with the Gensuite team to increase our capacity and use of the system. The Gensuite team is great and willing to go to great lengths to create a product that can be used by our program.

andrew
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Solvay Gensuite Review

Bewertet am 30.1.2017

We use gensuite for incident reports currently. It works well and is a major improvement over what...

We use gensuite for incident reports currently. It works well and is a major improvement over what we used before.

Vorteile

The support and constant improvements.

Nachteile

Hard to connect the actions to the incidents.