myUnity Home Care & Hospice Erfahrungen

Easy to learn.
VERY supportive staff
Pleasure to work with.

Hospice Admission and Recert forms can be confusing, which forms populate info to other forms, sometimes its hard to find where the info is coming from, how to update it.
Also limitations on Med-pass forms vs Hospice CoPs

Ability to modify to needs and make some reports which are beneficial to our clinician and support staff

It is not intuitive, functions do not work as intended, when you are modifying it is not always well thought out, there is repetitive charting in all documents.

It is user-friendly. Other than that I do not see any other Pros.

There are a lot of bugs and information needs to flow from one note to another. We had a demonstration from Kinser and they have this functionality so good it would make it easier for clinicians to document consistently

Devero is an excellent home health care software for paperless documentation. The features and functionality is very easy to understand and use.The customer support is also very proactive and resolve all minor glitches as soon as it is possible.The Dashboard, Libraries and Custom reports are very hands on and self explanatory.The select an action drop down view is also a very useful tool.This is the most functional and easy software in the market.

The Oasis-D SOC is sometimes showing fatal audits that are hard to resolve.Some clinicians are struggling in resolving these SOC fatal audits in Oasis -D.

Easy to learn. Would change to suit needs

Had to be on internet to access Your charts

Ease of use and clean user interface from an office standpoint

Customer service is not that great, I would often contact support with a list of things that I need help with such as adding a mark to a report. A couple hours later, I receieved a "resolved" email but only some of my issues are resolved... I will then have to contact support again...

secure access from any device, validation tool to make sure you didn't miss something crucial.

i feel the integrated schedule for individual users could be me user friendly and maybe should have 'browse' or 'edit' feature for ourselves and other users to look at co-worker's schedules, add meetings, notes to follow up with, etc.

I like the ease of use and very little training time our nurses need to start using it. If you can use Google, you will be able to use this software in about 20-30 min.

The reports that the system provides are not always accurate. If you run the same report twice you might get different data.

EASE OF USE, TECHNICAL SUPPORT IS GREAT.

EPISODE DATES ARE NOT ON ALL FORMS, I THINK IT WOULD REALLY HELP IF THEY ARE

I love how easy to use it is for our office staff and our clinicians. We can train any new hire in only a few hours and get them interacting with the patients instead of the charting system.
Devero also has fantastic customer service, anytime we have a question we know it will be answered timely and effectively.

Access to medical records from anywhere/any device

Outages, slow to return calls/emails with support questions

I feel that the ease and user friendly abilities are priorities. It is always easy to train new employees on the software.

We did have some issues in getting some problems resolved once we sent in a ticket.

devero is very customizable. they are constantly improving their product and rolling out new items. they listen to their customers' requests. all their staff is knowledgeable and helpful about the product. their technical support rocks! you can actually talk to someone live who helps you. they are truthful about what their product can and can't do. they don't lie. this should be obvious but was not my experience with other vendors. my clinicians are very happy with it because it is user friendly. ability to have customized forms.

the authorizations can only be setup for visits. would like to see hours and dollars.
the scheduler is also only setup for visits. would like to see hours

Ease of use for clinical staff, basic forms, quick and easy. HAS support is awesome.

Reporting, scheduling, knowledge of some of the support staff for devero, not very helpful

It is very user friendly and each to teach.

Seems to often have bugs, hiccups, does weird things at times.

Very user friendly. Any form can be added which is amazing for us who is pediatric only.

The employee-user section could be expanded on. It would be awesome to have hire dates, expiration, etc. A user dashboard simpler to the patient dashboard would be a very awesome tool for managers.

As a physical therapist, I really like the completeness of the documentation.

We can see previous visits out in the field, but if I could add one feature, it would be the ability to pull forward the "meat" of the previous visit.

Easy of use. User friendly. Seeing things in real time

Would like better customer service and ease of reports

Extremely user friendly and reliable. Support staff are amazing.

Faxing function is not always reliable.

This software it pretty easy to use for the most part.

This software seems to run slow at times.

I love how easy it is to learn and how I can easily train other members too

I dont like how sometime it crashes or there is something wrong with it and it takes forever to fix

The ability to see all forms for the particular patient on one screen is an excellent feature that saves time.

Not having the ability to do medication reconciliation within the app is a huge drawback. It causes much unneeded grief.

Easy to use and very easy for new staff to catch on. Not complex. Comprehensive. Includes most of what is required.

It's very home health base. For hospice it needs some work but not a lot. Common hospice scales not included.

ease of use. gets back quickly with basic questions and inquiring

Disappointed with the "customization" aspect. I purchased this software mainly due to the promise of customization. Turn around time for new documents is not what was promised (45-60 days) also, multiple issues once up on system and work on docs while live. Took a year to get new clinical notes on system