UpKeep Erfahrungen
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1338 Bewertungen
- Branche: Personalwesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
UpKeep keeps track of in-service problems
Bewertet am 12.8.2023
Initially, we will use Maintenance for a short period of time, however, we can already observe...
Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.
Vorteile
It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.
Nachteile
If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.
Antwort von UpKeep Technologies
Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great for out of control maintenance departments!
Bewertet am 14.1.2020
Our company is very pleased with what the software has accomplished for our maintenance team. It...
Our company is very pleased with what the software has accomplished for our maintenance team. It inspires technicians to provide more information to the system because they can easily retrieve historical information when needed.
Vorteile
Easy to bring technicians onto the system, most technicians are up & using system proficiently in 5 days or less.
Nachteile
The cost per user is steep for small businesses.
Warum UpKeep gewählt wurde
UpKeep is much easier to efficiently manage data and it provides better communication across all users.Gründe für den Wechsel zu UpKeep
It’s user interface is much more user friendly.Antwort von UpKeep Technologies
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility.
Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.
Feel free to visit our support page if you ever have any questions:
https://www.onupkeep.com/customersupport/
Thanks again!
- Branche: Öl & Energie
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 4.0 /10
Good Entry level CMMS System
Bewertet am 29.3.2022
A great basic CMMS meant for day to day use, to keep work orders, scheduled maintenance and...
A great basic CMMS meant for day to day use, to keep work orders, scheduled maintenance and parts/inventory. Lacks a lot of the higher end features that experienced users would want to impliment.
Vorteile
Very easy to set up and get going, very easy to populated data, and very useful to schedule work orders, etc.
Nachteile
Analytics - the metrics that one needs the most , and use the most often are in basic, but they do take shortcuts in order to achieve numbers. Downtime tracking is a very mportant tool, but can't be used with manual events.
In Betracht gezogene Alternativen
Limble CMMS, MaintainX, Hippo CMMS, eMaint CMMS, Fiix und Salesforce PlatformGründe für den Wechsel zu UpKeep
Pricing of Users (requesters are free) and didn't require additional licenses (technical users and admin are the only paid subscriptions that you need). Initial presentations were well done, and polished,- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Up keep a worth to keep
Bewertet am 20.6.2024
Overall it was fantastic. It was an amazing software. Everything was good to go and you'll love it...
Overall it was fantastic. It was an amazing software. Everything was good to go and you'll love it too.
Vorteile
From the word it self up keep it should be worth to keep system. It is very systematic and I could say it is very cheap for its price.This system is very easy to use and easy to access. It comes up with a user friendly mobile app.
Nachteile
Nothing, it was very good app. Everything is responding good. You can also see how useful it is for us business owners.
- Branche: Automotive
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
New User
Bewertet am 3.12.2019
Originally all work orders were recorded on paper, Upkeep eliminated that process. It also provided...
Originally all work orders were recorded on paper, Upkeep eliminated that process. It also provided a more accurate way to track productivity of technicians as well as monitor frequency of maintenance performed on certain lifts.
Vorteile
Data saved online; removes the need for a local server
Easy to use and understand
Comes as an App also that can be used on your phone
Nachteile
Plans are a little expensive
Starter plan should allow an administrator and at least one limited-technician or its useless
Slow process of getting all parts & assets added into the program.
Warum UpKeep gewählt wurde
Upkeep was by far more user friendly and is more easily adaptable to today's work environment regarding implementation and utilization of web-based technology.Gründe für den Wechsel zu UpKeep
This product seemed to fit better with what we do on a daily basis.Antwort von UpKeep Technologies
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team manage your facility!
Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.
Feel free to visit our support page if you ever have any questions:
https://www.onupkeep.com/customersupport/
Thanks again!
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Product
Bewertet am 24.9.2019
Great Experience, Very helpful crew at Upkeep dedicated to help us out. Any issues are sorted out...
Great Experience, Very helpful crew at Upkeep dedicated to help us out. Any issues are sorted out straight away and every question gets answered promptly. Very user friendly software that works great.
Vorteile
How easy the software is to use and set up. Any questions were promptly answered and sorted out fast!
Nachteile
Reporting side of the software still required some slight development for our business.
In Betracht gezogene Alternativen
MEX MaintenanceWarum UpKeep gewählt wurde
Hadn't implicated Mex within the company, learnt more about it and found is was a lot more technical to use for our technicians.Zuvor genutzte Software
MEX MaintenanceGründe für den Wechsel zu UpKeep
Ease of use.- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Simple and Effective
Bewertet am 15.12.2020
Great so far. Looking forward to getting my direct reports involved in developing the system
Great so far. Looking forward to getting my direct reports involved in developing the system
Vorteile
The ease of access and functionality with a user friendly interface that is simple to use.
Nachteile
To log plant/equipment delays (breakdowns) as one large database with multiple cells to populate
- Branche: Öl & Energie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best in Class
Bewertet am 27.2.2020
The software is fantastic, trying to make it work with a reasonable number of licenses has been a...
The software is fantastic, trying to make it work with a reasonable number of licenses has been a challenge, but nothing that cant be handled through the API.
Vorteile
Clean, modern, intuitive interface both on mobile and web. Full functioning API
Nachteile
the price per user model can get really steep really fast.
In Betracht gezogene Alternativen
Maintenance CareWarum UpKeep gewählt wurde
Maintaining the code base became too time intensive.Gründe für den Wechsel zu UpKeep
Clean, modern, intuitive interface both on mobile and web. Full functioning APIAntwort von UpKeep Technologies
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team manage work orders.
Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.
Feel free to visit our support page if you ever have any questions:
https://www.onupkeep.com/customersupport/
Thanks again!
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Extremely Helpful. Easy to Use!
Bewertet am 12.4.2021
Amazing experience thus far. We are starting with the professional plan and are planning to...
Amazing experience thus far. We are starting with the professional plan and are planning to graduate to the professional plan once our team has a full grasp of the program.
Vorteile
Ease of use was our priority at our company and our expectations were exceeded.
Nachteile
The gap in tool availability between the professional and business plan can be a make or break decision. We are a small company with a lot of internal value and sometimes the bigger package is too much but the 2nd best package carries too little.
Warum UpKeep gewählt wurde
Legacy outdated program, needed to switch.Gründe für den Wechsel zu UpKeep
UpKeep has the best ease of use overall and has just enough tools to not be overwhelmed but to get the job done.- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Cloud Based Database
Bewertet am 20.4.2021
The Technicians like the cell phone app, we now have a paperless system.
Once you have your...
The Technicians like the cell phone app, we now have a paperless system.
Once you have your preventive maintenance setup the software does the work for you.
Vorteile
This software is very easy to use and because our Technicians can access their workorders on the go they are more effective and efficient.
Having a maintenance request link on our intranet is much better than the process we were using before.
Nachteile
You have to pay a $1,000 to $1,500 training fee up front even if you do not want or need it.
Warum UpKeep gewählt wurde
Cell phone access for the Technicians. Easier maintenance request process.Gründe für den Wechsel zu UpKeep
Initial cost prior to training cost software design- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
UpKeep: An intuitive and complete maintenance management solution
Bewertet am 17.2.2023
UpKeep is a very complete and easy to use maintenance management software that allows companies to...
UpKeep is a very complete and easy to use maintenance management software that allows companies to track and manage their maintenance operations efficiently.Key features of the software include work order management, job scheduling, asset and inventory tracking, inventory management, equipment management, vendor and supply management, and report generation.UpKeep also has a mobile app that gives service technicians access to work orders, instructions, and maintenance histories, even when they're on the go. In addition, the real-time tracking feature allows companies to monitor the status of maintenance tasks and react quickly in case of problems.The software is easy to install and use, even for companies without deep technical knowledge. The user interface is intuitive and well-designed, and customer service is responsive and helpful.In summary, UpKeep is an excellent choice for companies looking to optimize their maintenance operations and improve their productivity. The software is reliable, easy to use, and offers many features that can help companies track their assets and maintenance tasks efficiently.
Vorteile
UpKeep is a maintenance management software that offers many advantages for companies. Here are some of the highlights of UpKeep software:Friendly User Interface: UpKeep has an intuitive user interface that makes it easy to navigate and use all of the software's features. Users can easily access maintenance and equipment information, schedule jobs, track job status, and generate reports.Job Management: UpKeep helps manage maintenance jobs efficiently by assigning jobs to specific technicians, tracking job status, and sending notifications for job updates or changes.Asset Tracking: UpKeep allows users to track asset history, save credentials, track maintenance costs, and schedule preventive maintenance.Reporting Features: UpKeep has many reporting features that allow you to generate reports on maintenance status, costs, response times, and turnaround times. These reports can be useful for performance analysis, process optimization and decision making.Quality Customer Support: UpKeep offers excellent customer support, with a dedicated support team to help customers resolve technical issues, answer questions, and provide information on software features and updates.In summary, UpKeep is a complete and easy-to-use maintenance management software, which can help companies to effectively manage their maintenance, improve performance and optimize processes.
Nachteile
Although the UpKeep software has many advantages, here are some of the weak points that some users may encounter:Cost: The cost of UpKeep can be a barrier for some businesses, especially small businesses or start-ups. Subscription plans can be quite expensive, depending on the number of users and the features needed.Limited features in basic subscription plans: UpKeep's more advanced features are only available in more expensive subscription plans, which can be a drawback for businesses that need these features but don't can't afford the extra cost.Limited integration: Although UpKeep can be integrated with other systems, the integration can be limited, which can make it difficult for some companies to synchronize maintenance data with other systems.Learning curve: For some users, UpKeep can have a relatively long learning curve due to the variety of features and options available. This can make it difficult for users new to the platform to get to grips with all the features.Occasional bugs: Although rare, some users have reported occasional issues with app bugs or crashes, which can affect reliability and user experience.In conclusion, UpKeep is a good maintenance management software with many advantages, but high costs, limited features in basic subscription plans, limited integration, learning curve and occasional bugs can be drawbacks for some users.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Using this software, our company has increased workflow radically
Bewertet am 3.7.2018
Vorteile
The first point is the ability to categorize work orders, we have been able to pin point the major issues and delivery fast and effective solutions to our care homes.
Tracking the progress and being able to update the work order and receive this valuable information direct to a mobile device, whether it be a line of text or a picture.
I have noticed that the UpKeep scheduler is now up and running, this is going to save me a lot of time, currently I am taking the jobs and distributing these to the team via a excel spreadsheet, really looking forward to this addition to an already complete package.
The overdue work orders are also a great plus for our company, it shows where we are failing and possible target training to an individual who is struggling.
The main plus is having the data to analyse on a month by month basis. It show how well the performance of the team and individuals are coping with the work load, what home uses our Regional teams service the most and what areas of expertise are mainly required, again perfect for targeting training to the maintenance operative in the home. We have also used this system to compare our response time to a request, labour cost all against using out side contractors, this itself has ben an eye opener and has saved us.
Nachteile
The updates are only available for the users and not the requestors, this is a big issue for us as we are constantly asked 'What's happening' by the general managers of the homes. If there was a way that when the regional team assigned to the task could share the update, ie waiting for parts, called away etc..
Antwort von UpKeep Technologies
Hi Steven, Thank you for your review! It sounds like the reporting features have been especially great for you! Thank you as well for your feedback on how some features - or lack thereof - are affecting you and your team in real time. We're dedicated to constant improvement and learning from situations like these!
- Branche: Gastgewerbe
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
UpKeep: A Fantastic Tool for Maintenance
Bewertet am 11.4.2019
Overall, UpKeep was incredibly valuable to my teams, which were dispersed across several locales....
Overall, UpKeep was incredibly valuable to my teams, which were dispersed across several locales. It helped keep my maintenance team much more organized than they would have been without it. I highly recommend it.
Vorteile
UpKeep is an excellent tool to help you keep your maintenance projects organized, prioritized, and clearly communicated, particularly when working across dispersed locations. UpKeep allows you to centralize communication into on central database where you can communicate repairs, maintenance, and regularly scheduled preventative maintenance in once location. You have the capacity to analyze all repairs that have occurred historically, log expenses against those repairs, and make intelligent decisions on whether to repair or replace based on that information. This eliminates the need for phone calls, emails, texts, and every other communication method that can confuse maintenance supervisors. It helps prioritize so that your maintenance team can be most effective. You can also add as much detail into the repair requests to make sure the repair needed is very clear. Plus you can add photos.
Nachteile
Like most tools, the ramp up and learning stages take a bit of time. If you want to use the tool to its fullest, you'll need to manually input significant amounts of data and have access to historical data on expenses, SKUs, etc. A second challenge is that your maintenance team may feel as if they are pulled away from actual repair work in order to perform the administrative work needed to maintain the tool.
Antwort von UpKeep Technologies
Hi Alexander, Thanks for the review! I completely understand the learning curve can be frustrating when learning a new software. However, I am confident that if you compare it to other apps in the CMMS space, you'll find it fairly intuitive. Also, we have loads of video tutorials on our YouTube channel (https://www.youtube.com/channel/UC4ewS5K1zt6TOpZBfXx8Yfw/featured) and an amazing customer support team that's available for you if you need more support! Don't hesitate to reach out at https://www.onupkeep.com/support.
- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great CMMS program, with excellent support with quick turnaround.
Bewertet am 1.3.2019
Upkeep is an upcoming and better with cloud-based maintenance management system. We have been with...
Upkeep is an upcoming and better with cloud-based maintenance management system. We have been with them for couple of years now and have seen the program emerge and provide better ROI for our organization. It is excellent product for multi facility and has best API integrations opportunities.
Vorteile
The ability to snap a picture at the site and upload it to Preventative Maintenance Schedule is great. Their support and programmers have directly worked with us to enhance and implement features they were missing upon our suggestions. It’s a good company with great people.
They also have excellent training videos which help end-user to get started with minimum learning curve.
Nachteile
The one cons about the program is the pricing structure, which should be more flexible depending on the amount of usage, as some of our site users do not have to use it but we still pay the premium.
Antwort von UpKeep Technologies
Hey Pat. it's awesome that you've been using UpKeep since our early days. And thanks for recognizing our efforts to implement new features based on customer feedback. We think that's the best way to evolve!
Regarding your comment about pricing and limited-usage users, I recommend taking a look at our different user types again: https://onupkeep.com/customersupport/help-learning/people-teams/what-are-the-different-user-types-within-upkeep/
There might be some instances where site users don't actually need paid licenses and can benefit just as much from an unpaid license (e.g. view-only user).
- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
A streamline way for you business to keep everone on task and on the same page. Even on mobile.
Bewertet am 18.8.2018
I am able to view both of my storage properties and know at any time what is going on with unit...
I am able to view both of my storage properties and know at any time what is going on with unit maintenance, vendor maintenance, scheduling and repairs... I don't have to pick up the phone, or send an email, or wait for a response... It's right there at my fingertips. It is an incredibly useful tool.
Vorteile
The BIGGEST plus about this software is you don't have to have access to a desktop to use it... You can use it right from your smartphone. It is user friendly AND cost effective. We use it at our storage facility to keep tabs on preventative maintenance, inventory, Emails, photos, scheduling, and for our vendors. Everything is kept in one place, and everyone can have access to it so nobody skips a beat... It also allows you to be able to keep more than one facility at a time so that you can keep on task with all of your properties. I really enjoy using the program.
Nachteile
It does take a second to configure everything towards the application of your business. This is a streamline software that is general in the sense that it can be used in various applications like restaurants, property management, and construction and what not so you kind of have to set it up to make it work for you... The great thing about that is that you can call customer support anytime you might need help with a step and they be able to help you out. If your familiar with computers or your cell phone this won't be an issue for you. If you are not as comfortable with electronics, it may take a minute for you to become familiar with the program, as with any program.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Upkeep magical performance.You should try it.
Bewertet am 29.10.2023
We all need Upkeep if we want to scale into new hights of success.I always use it to create work...
We all need Upkeep if we want to scale into new hights of success.I always use it to create work orders and you always get notifications if anything is updated.It makes businesses business work more effective than before.
Vorteile
It is the chief hack for maintenance and management.Helps business to work more effective.It is a user friendly software which is easy to use.It gives it's users control and sovereignty.UpKeep is easily accessible anywhere and anytime you need it.
Nachteile
No cons about it.It has been impactful to me.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great User Interface and Customer Support
Bewertet am 7.8.2019
The best way to describe it is we operate as a team. Specifically want to recognize the customer...
The best way to describe it is we operate as a team. Specifically want to recognize the customer support staff who helped me.
Vorteile
What I like most is how intuitive and user friendly the system is.
Nachteile
There are a few limitations that the system has, such as limited levels of hierarchy, but what is great is that they are receptive to feedback and are making revisions to their system based on customer need.
In Betracht gezogene Alternativen
SAP SuccessFactors HXM SuiteGründe für den Wechsel zu UpKeep
Value and ease of use.Antwort von UpKeep Technologies
Hi John,
Thank you so much for leaving us a review! We appreciate your positive feedback and look forward to continuing to work with you. I understand your note about limited levels of access, but we believe this allows teams to tailor our product perfectly to how their team operates. I'm glad our customer support team has been so helpful - please feel free to reach out to our customer support team at any time for more help! http://onupkeep.com/customersupport
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Server maintenance monitoring is performed thanks to UpKeep
Bewertet am 12.9.2023
It fits very well with the small brewing ecosystem we have. The facility management control and...
It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use.
Vorteile
The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.
Nachteile
The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.
Antwort von UpKeep Technologies
Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at info@onupkeep.com? We're here to assist you every step of the way!
- Branche: Staatsverwaltung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
UpKeep is the Gold Standard for CMMS Software!
Bewertet am 4.4.2018
I can almost guarantee a ROI on this product within the first year of implementation. I truly...
I can almost guarantee a ROI on this product within the first year of implementation. I truly believe it pays for itself with the ability to go green and stop so much paper reports and tracking, as well freeing up admin staff to do other important duties. It is truly amazing! Techs in the field love it just as much as it makes their job so much easier and provides them abilities to provide updates to important tasks in real time.
Vorteile
Not only is UpKeep easy to use and learn, getting it implemented within my organization has been practically turnkey! UpKeep staff provided an amazing training experience for my organization and we were up and running in no time. Service after the sale has been fantastic! UpKeep is always ready and willing to help us with whatever we have a question about. Our field techs were super quick to pick it up and become masters with managing of work orders. My organization leadership love it too! It's incredibly easy to see our entire organization in one big picture. UpKeep has by and large far exceeded our expectations. We look forward to using UpKeep for many years to come!
Nachteile
There are really no cons with this amazing software! Anytime there has been some kind of obstacle during implementation and usage, it has already been resolved to our complete satisfaction.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent tool for technology company that needs affordable CMMS
Bewertet am 8.2.2024
UpKeep has been very helpful in guiding us through adoption of the platform and providing us the...
UpKeep has been very helpful in guiding us through adoption of the platform and providing us the tools needed to expand our capabilities and record keeping. This is an excellent platform that has helped us build our service delivery platform
Vorteile
UpKeep is easily configured and very flexible to meet our very unique business model. The support team has been outstanding throughout our implementation and continues to provide top notch service to guide us through new challenges. I appreciate the relatively low cost against the market to all us to grow with the product and add licenses without significant cost
Nachteile
The platform is designed for a more traditional break/fix style work force management application. It has forced us to adapt some of our (albeit maturing) processes to meet the capability within the platform in order to capture the data and detail that we are looking for.
- Branche: Staatsverwaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
No more paper work orders for us!
Bewertet am 13.5.2019
Very good. UpKeep answers questions when we have them. The app is user friendly. All our work...
Very good. UpKeep answers questions when we have them. The app is user friendly. All our work orders are organized, and best of all... NO SLIPS OF PAPER!
Vorteile
We love that all our people can access the same information and we are thrilled to finally get rid of our outdated paper method!
Nachteile
I would love to have access to monthly overview reports. I know that is a feature that is available with the upgraded version, but we can't afford to upgrade all of our logins. So my wish would be that UpKeep would allow just me (Admin) to upgrade to the version with more features while my workers could stay at the free version for viewing and marking orders as complete. Unfortunately, it's all or nothing - we either all get it free or we have to pay the upgrade fee for all users. Or Option C: We pay for the upgrade and then we don't allow all our workers access to the work orders (eliminate logins).
Antwort von UpKeep Technologies
Hi Jackie! Thank you so much for taking the time to leave us a review. I am SO glad that you're loving transitioning from paper to digital tracking! As for your request, I have sent your note to our product and pricing team to review. I apologize that for the time being we do only offer certain features with certain packages, but will pass your feedback along so they take it into consideration should there be an upcoming change. Thank you!
- Branche: Tiefbau
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Running With Upkeep
Bewertet am 15.5.2019
We Are Still In Training mode with the team, the team Is Awesome By The Way. The One Thing I Would...
We Are Still In Training mode with the team, the team Is Awesome By The Way. The One Thing I Would Like To See Is Onsite training. With Our Facility I Think To have someone onsite would greatly benefit our learning the system and help get it underway faster as far as getting all of our assets and parts entered and how we go about entering them all.
Vorteile
Ease Of Use. We have many employees who are not computer gurus so they normally will fight anything as far as using technology. With Upkeep Being So Basic And Simple For Them They Have Picked It Up In A Couple Days.
Nachteile
Upkeep Has A few items that we would like to have which at this time they do not have. A Icon that could be placed on the home screen for request users. And Being Able to extend the asset tabs of your asset page. It Is All Small Items I am sure they can get changed for us as they learn our needs and desires for using this software.
Antwort von UpKeep Technologies
Hello John! So happy to hear that your team is taking well to the software. I've made a note of your feature requests and submitted them to our engineering team. Please know that we take all feedback to heart and will do our best to accommodate for you!
As for your point about onsite training, though I'm not sure of your team size, it's more typical for large teams to add a 3-day onsite training while going through implementation. It sounds as though you have a good relationship with our Customer Success team so, if this is something that you feel strongly about adding, please don't hesitate to reach out to them for more information!
Additional information about our different implementation packages can be found at https://www.onupkeep.com/customersupport/category/implementation/ and you can go to https://www.onupkeep.com/support for more support. Thank you for being our partner!
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
My Impressions on UpKeep
Bewertet am 28.2.2019
My overall experience with this program has been exceptional. If we had a problem and contacted...
My overall experience with this program has been exceptional. If we had a problem and contacted customer support, they get back to us the same day and talk through what we are looking for and they told us how to make it work for us. even upgraded some features like messaging so we can message the Technicians or others in the office using the software. It has been and easy to learn and transition to using the program for what we needed it to do.
Vorteile
Easy File sharing, searching, indexing. Provides more capabilities than we actually use.
Good for tracking jobs, and the request portal is very helpful for our customers to submit new orders.
the dashboard is easy to manipulate to get a Snapshot in time, and can be used to identify trends in the equipment.
Nachteile
I haven't figured out how to customize the Colors and the layouts and it kicks out when entering jobs if you
click anything outside the box before you get to the end to save the job.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
UpKeep CMMS Software
Bewertet am 28.2.2019
Vorteile
UpKeep is a lightweight CMMS solution that is accessible via web browser or dedicated Android and iOS apps. It is easy to tell that UpKeep was built with a mobile-first viewpoint. This is when comparing to other CMMS solutions that have been adapted from desktop to mobile.
This mobile-first outlook makes UpKeep extremely user friendly. The ease of use allows our maintenance techs to prioritize, dispatch, update, and complete work orders from the shop floor on their mobile devices.
It is pretty quick to add work orders and tie the to specific assets. PM is a large part of our maintenance program and UpKeep's PM system is straightforward and simple without lacking depth.
Nachteile
Being a lighter-weight software solution, I feel there is a small sacrifice between depth of the solution and ease of use (and price). UpKeep is very affordable but I would like to see more connections and options, especially when linking Assets to Repeat (PM) Work Orders.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Strong Tool for Managing Assets
Bewertet am 28.8.2019
Vorteile
UpKeep allows you to organize projects, repairs, and asset management in a single centralized tool. It's ability to streamline communication is invaluable. Further, you can analyze all repairs that have occurred, manage expenses and make informed decision based on that information.
Nachteile
The data input stage can be time consuming, though not challenging. It's mostly administrative. Anything you want to track can be input into the system to allow for historical reference on repairs.
Antwort von UpKeep Technologies
Hi Kumar!
Thank you for taking the time to leave a review four our team. I'm so excited to hear that UpKeep is helping you to manage and streamline so many pieces of your workflow. I think it's amazing that you are getting insights on cost and work order history to make evidence-based decisions. That's serious maintenance maturity!
I'm sorry to hear that the data collection piece has proven time-consuming for you. Feel free to take advantage of our no-cost data importing webinar that we offer every week: https://upkeep.easywebinar.live/registration-weekly-data-importing. If you have any other direct feedback or ideas, don't be afraid to submit your thoughts through our Ideas form: https://www.onupkeep.com/customersupport/feedback/
Thank you again for your review! We love hearing from you!