Easy.Auction Erfahrungen

eBay has been taking more and more fees lately, and this has no fees. It also allows you to make it more of your own business instead of just a profile on an external site.

Their website is a bit outdated, and so is their customer support.

Easy to use and all the features anyone could ask for.

Can't think of anything at the moment, if & when I do I'm sure Support will Help me Out.

1) I researched about 25 packages. Lowest I could find was for a basic package for $600 plus 6% of the purchases, which was far more than we were willing to spend on one event. Most packages were in the $THOUSANDS$! Easy.Auction was only $67 a month - and we needed it for only one month. 2) The learning curve was very fast - both for me and the users. 3) The support was fabulously fast - most times within a few hours. I was able to build a really simple auction site and have newbies use it.

1) Watch lists/outbid notices go to emails, not text messages. People don't want to watch their inboxes during an event, and many times the notices went to junk mail. This should be the developers' first priority - text messages are immediate and people act on them. 2) Although I learned it quickly, it would have been much, much easier to watch a training video (the only videos I could find were sales-oriented). Maybe the techs and I can do one together! :)

What makes this software so great outside of a standard acceptable baseline of product functionality, is the superior customer support. We had many challenges throughout the setup process based on how we wanted to use the software. Customer support jumped in and helped us numerous times, often fixing the problem within one hour!

With a customer support department like Easy.Auction, any thing I did not liked was fixed nearly immediately.

Ability to have the site customized, ease of use, great value for money. Basic site is good but we needed some custom built features, fast response of the support. Communication can be a point of interest, skype or Zoom would be a good feature.

Lack of features in the standard website which was solved by customizing.

The initial set-up is very easy and intuitive. To make more complicated adjustments is a bit more difficult, but their customer support team is very quick and responsive.

The interface is a bit plain - I wish there were more options in terms of appearance/customization.

After trying numerous products, I settled on this for my client as it is easy to use, which is exactly what the client wanted.

The base package is pretty basic, best to start with the plus package.

Hands down the best part of Easy Auctions is the support team. All of our requests were answered within a day and they were able to fulfill almost all of our numerous requests.

The interface is easy to use and set up. We were up and running in a day.

It would be nice if we could customize the UI more without needing to go to the Support Team. Thankfully, the support team is really responsive.

The setup is really easy once one gets used to the plenty menu options. The customer service is super fast outstanding. I had some issues setting up the API for google maps and little this n that, but the help and support I got from these guys took my breath away.

Starting a simple yet efficient and damn fast online auction site, you not gonna go wrong with this crowd for sure. I went through heaps of other platforms but either their pricing besides huge setup fees convince me to try easy auction. They actually let you use a demo site, complete with admin backend to play around and once you install their platform, you familiar with it all.

Really super simple implementation. You subscribe, go to your webhost n point the DNS to easy auction DNS and thats it. Simple as that!

Looking for simple yet sufficient auction platform with a price that wont make a hole in your pocket? Then you grab Easy Auction for sure.

Front page bit plain but once you figure out how to pump it up then its fine. Thats all. Rest just great for what you pay.

The Technical Support for Easy Auction is incredible. The software is extremely easy to use, but, I did have a few questions and needed a few modifications. Tech Support was right there for me, handling my inquiry expediently and efficiently.

In addition, as mentioned, the software is so easy to use. I was overthinking on a few things, and Tech Support said, " no, all you need to do is this". So simple.

The look of my final product is very professional. At such a great value, I was not expecting such a great looking auction site. VERY PLEASED

No real cons to speak of with the software. Paypal tends to take a higher fee than I'd like (not at all Easy Auctions fault) so we are working on alternative payment methods.

Ive been working with easy bids for a short time and my experience has been great. Their support team is second to none. The have solved any request I've had within 24 hours or less. I look forward to a long relationship with them.

website creativity. I would like to be able to add more pictures

We have auctions for our 900 employess. Money raised goes to charity. The auction went so well! Everyone loved using the site. We had bidding wars for our items and raised much more than we ever did using silent auctions. We have had nothing but compliments on how fun and easy the site was for them to use.
I enjoyed personalizing the site with new banners and adding our information. It was very easy to understand.
Customer service is fantastic! Our email with questions were answered very quickly. Very polite and knowledgeable staff.

We did have some issues with getting emails from the sight. I had to remind people to check their spam folders to get their mail. It made it difficult for them to verify their account but I got around that by clicking "account doesn't need to be verified" since this site is used only for our employees we felt safe doing that.
We had a tough time with just getting started joining but the customer service was amazing! They called us on the phone and walked us through it step by step.

Despite that this software is relatively templated (which is not necessarily a bad thing), their support staff is more than willing to tweek the site to your specific needs. I have made NUMEROUS requests for changes some small some significant and 99% of them have been done...in 24 hours!

I wish the home page could be a bit more customizable.

It's easy to use, great customer service (they even respond and make requests in the weekends)! They respond very fast, and have a fair price for their products. They can custom code everything you want, for a VERY fair price.

None, all perfect. Different sites/packages - They have evrything.

I appreciate that the Tech Support is so responsive especially when you are in a timeline crunch.

I am not fond that each time you edit an item you have to reenter the date and times of the start and finish. It seems that that could be tweaked.