AMCS Utility Billing Erfahrungen

I highly recommend this company. They are always trying ways to improve to make it better.

LOVE it, LOVE It, LOVE it

The product is good, but the Customer Service is AWESOME! Our Rep is Teri, and she is always very willing to help, has the right answers and follows up on all requests. We appreciate her so much! WaterWorks allows our City to seamlessly bill our patrons monthly, and typically if there is a problem with the billing it is on our side, and not based on the product. We are very satisfied, and we wish all of our software was as easy to use.

Great product!

I hope I filled out the star ratings correctly-- you guys are the best!!! we have had water works
about 10 years and this is a wonderful software, it is customer friendly and I would not want
to try any other software because I think water works would be hard to beat in every area!!!!

So much more versatile than I imaged. Called Customer representative with some concerns. Terri explained a couple of options and helped walk me through the process of exporting information from Water Works. I then customized the report as I needed it and saved me a lot of work.

I highly recommend this service and product!

LMS Waterworks is an awesome software to use for your utility billing. The customer service is phenomenal, Terri and John are very knowledgeable they will help you in any way, taking all the time needed for YOU to understand everything and every question you have will be answered.

This software is so much better than what we were using. If I have any problems with it I just call Teri and she irons the kinks out. I like that there are so many reports with this product. I use it to fill out information for the system all the time.

I have used WaterWorks for over 18 years and I would not even consider changing to another program. If I need support (maybe 5 times in the 18 years) they always answer my questions or walk me through my problem. I highly recommend this program to all water utility companies.

Terri and John are great.

This program does exactly what we need it to do without being complicated and requiring multiple fields to be filled before you can move on to the next screen.

Customer service is also great. We've never had a bad experience.

Thanks for a good product!

I was new to bookkeeping for a water district. WaterWorks is very user friendly. It is very easy to learn and if you do have any problems, you can just call support and they do an exceptional job with helping their customers.

The waterworks software integrates well with the Meterphone software offered by LMS. Terri is extremely timely responding to questions and is knowledgable about their products and provides great customer support.

I have always received excellent support for this system as I was new to using this system and never have had an issue gets answers to those questions I have had learning how this program works.

I like working overall with this software it's user friendly, reports are fast and easy, and working with great friendly people to help when we need help.

We have been using this software for awhile and have not had any problems. Questions are answered very quickly and understandable.
A pleasure to work with these people.

THE ONLY THING I DO NOT LIKE IS THE PENALTY DATE CAN NOT BE CHANGED TO BE LATER THEN THE DUE DATE

I woiuld highly recommend this company.

I love how easy this product is to learn and to be able to talk to a person when calling in with problems.

We have been using WaterWorks for several years and are completely satisfied!
Terri is the best in customer service!!

Highly recommend

love your software. everything is easy to work, and easy to find, and understand.

It is easy to use and the customer service is great

Water works is a great program, easy to use and support is great!