Fiix

4,5 (629)
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Fiix ist Dein schnellster Weg zu einer besseren Wartung.

Gesamtbewertung

4,5 /5
(629)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,4/5

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629 Bewertungen

James
James
Gesamtbewertung
  • Branche: Industrieautomation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Fiix Fixed our Maintenance Organization

Bewertet am 3.9.2020

Vorteile

Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work.

Nachteile

When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience

In Betracht gezogene Alternativen

IBM Maximo Application Suite, SyteLine und SAP SuccessFactors HXM Suite

Warum Fiix gewählt wurde

We made the switch because our home grown system became to cumbersome for tracking what needed to be done. It was very dependent on the maintenance department knowing the schedule because the was no scheduling feature. Managing the activities that were aging was lost to upper management and breakdowns became our bottleneck.

Zuvor genutzte Software

Oracle Database

Gründe für den Wechsel zu Fiix

I have been in maintenance systems for nearly 25 years. I have been on the ground floor creating sytems(TMS), reworking systems for companies (Infor and Oracle), and installing new systems(Maximo). Fiix, offered my company a cloud based system that was very flexible, had a great scheduling system, adaptable database tables, excellent Work Order system, Templates for easy upload of older data, easy to understand graphical interface, and Superior Customer service, support and experience team. In short it is everything I would have wanted if I had created a new system from the ground up. Fiix has Fixed our maintenance needs and more.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

B's thought on Fiix

Bewertet am 8.11.2022

Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is...

Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is very user friendly so people from various age group can easily use and provides you effective data.

Vorteile

Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated.

Nachteile

At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Good value for the pricing.

Bewertet am 15.9.2020

Billing and subscription service has been easy to navigate.
If an issue cannot be resolved...

Billing and subscription service has been easy to navigate.
If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around.
In general, Fiix is slow to respond to customer service requests and feature additions.

Vorteile

Work orders are easy to generate and scheduled maintenance setup is straightforward.
Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM.
Reports are customizable with the upper-tier account.
Inventory management is quick and easy when the system is used on a tablet or smart device.
The mobile app is easy to set up and use.
Permissions for highly customizable for user groups.

Nachteile

Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information.
Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors.
The report writer uses SQL code, but all of the SQL functions are not available in the interface.
WO review and approval from technician to engineer to management is not automated.

In Betracht gezogene Alternativen

IBM Maximo Application Suite und eMaint CMMS

Gründe für den Wechsel zu Fiix

Cost and functionality.
Joseph
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Efficient and quick

Bewertet am 2.11.2022

We have had a great experience with the product and the team over at Fiix. They want us to succeed...

We have had a great experience with the product and the team over at Fiix. They want us to succeed and give us help with their software along the way.

Vorteile

I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them. Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step.

Nachteile

The reports system works well, they started analytics for the higher tiered groups. You have to know how to use it to be able to minipulate the pages. There is not much training on it yet, but I bet a few helpful videos would go a long way about understanding the use of it.

In Betracht gezogene Alternativen

Hippo CMMS und UpKeep

Gründe für den Wechsel zu Fiix

Price was better, the features were better rounded and the UI looked nice.

Antwort von Rockwell Automation

Hi Joseph, we appreciate you taking the time to leave us a review. We're glad that our software has helped in your day-to-day. Thank you for telling us about your experience.

Jonathan
Jonathan
Gesamtbewertung
  • Branche: Metallabbau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

High Versatile

Bewertet am 28.9.2020

Really help develop a culture based around preventative maintenance instead of reactive maintenance.

Really help develop a culture based around preventative maintenance instead of reactive maintenance.

Vorteile

Mobile app is very user friendly, The ability to pick an chose what information you want your team to access and use, Great tech support

Nachteile

The mobile app lacks in features such as parts entering on the fly when in the field.

In Betracht gezogene Alternativen

UpKeep

Gründe für den Wechsel zu Fiix

Many more functions available such as parts tracking at that time
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Good for small enterprises

Bewertet am 15.9.2020

We mainly used it for Work Order accountability and to have history of tasks completed.

We mainly used it for Work Order accountability and to have history of tasks completed.

Vorteile

Customer Support was great, but the overall product needs improvement.

Nachteile

Unable to make bulk edits, difficult to navigate user permissions, and reporting structure needs to be improved. Mobile App and Desktop version do not line up with each other. The platform allows for too many human errors and it is hard to maintain clean data. Inventory can be way off than what is reported by the system.

In Betracht gezogene Alternativen

UpKeep

Gründe für den Wechsel zu Fiix

The costs associated with the other option was significantly higher.
Balaganesan
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Fix your issues with Fiix

Bewertet am 30.5.2023

Good to Excellent

Good to Excellent

Vorteile

Ease of use - The end user need not know Computer. A functional Maintenance Engineer can very easily adopt to Fiix

Nachteile

Analytics part of Fiix. Need a brief Education of what it depicts. How it can be interpreted?

Dan
Gesamtbewertung
  • Branche: Baumaterial
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Safety

Bewertet am 2.6.2023

great. we are able to prioritize our work. plan our work alot better

great. we are able to prioritize our work. plan our work alot better

Vorteile

user friendly, easy to learn and to teach how to use. it saves us ton of time. particularly on parts inventory

Nachteile

going back to "general" page to finish the w/o. would like to make whole w/o on one page.Also would like to see the name of who put what w/o in.

Amit
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

User-Friendly Maintenance Management Software

Bewertet am 31.5.2023

Fiix Software is an amazing software to manage your asset management, work order management,...

Fiix Software is an amazing software to manage your asset management, work order management, maintenance capabilities, insightful analytics, and customer support. I wholeheartedly recommend Fiix Software to businesses seeking to optimize their maintenance processes and unlock higher levels of productivity and reliability.

Vorteile

It's a easy to use and very powerful software which allows maintenance operations and maintenance tasks effectively. The software also help us to generates detailed reports on key performance indicators, maintenance costs, and asset performance metrics.

Nachteile

There are many Pros of this software but till now I didn't face any issue with the software that's why their is no any cons of the software till date.

Vaibhav
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Efficient and Reliable Software For Us!

Bewertet am 17.5.2023

Fiix Software is definitely the best maintenance management software out there. It offers user-frien...

Fiix Software is definitely the best maintenance management software out there. It offers user-friendly interface, asset management capabilities, work order management system, preventive maintenance module, reporting, and analytics features which make it an invaluable software for any company or business. I highly recommend this software for anyone looking for an efficient and reliable way to manage their maintenance operations.

Vorteile

I recently switched to Fiix Software and it's been a breath of fresh air for me. The software is incredibly user-friendly, intuitive and saves me a ton of time. It helps me stay on top of my maintenance tasks with ease and provides detailed reports on the go.

Nachteile

There are many Pros of this software but till now I didn't face any issue with the software that's why their is no any cons of the software till date.

edna luci
edna luci
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The complete solution to optimize my maintenance management.

Bewertet am 24.7.2023

One of the things I value most is his ability to adapt to my specific needs.

One of the things I value most is his ability to adapt to my specific needs.

Vorteile

What I liked the most is its ease of use and versatility. I have also been impressed by the amount of functionality it offers me.

Nachteile

It would be beneficial to have better guidance for new users, especially in regards to initial setup and customization.

Neil
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Extremely Happy with the free version

Bewertet am 8.6.2023

Great experience, customer service is quick at resolving issues.

Great experience, customer service is quick at resolving issues.

Vorteile

Free, easy to use, and quick to figure out

Nachteile

I am unable to print work orders using the free version

Saurabh
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Efficient and effective maintenance tool

Bewertet am 16.6.2023

This tool facilitates the maintenance of all the equipment timely.

This tool facilitates the maintenance of all the equipment timely.

Vorteile

It allows one to track down all the equipment. This will facilitate the maintenance scheduling easy.

Nachteile

The process of deleting equipment from the records needs to be improved. As the equipment is linked with planned maintenance.

Mitali
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Powerful Maintenance Management Software

Bewertet am 3.2.2023

Fiix Software is Complete Solution to manage your maintenance and work order in smart way. The...

Fiix Software is Complete Solution to manage your maintenance and work order in smart way. The software is help us to make data-driven decisions with the help of Maintenance Management, Work Order and Reporting & Statistics Features. Very happy with the tool, Must Try!

Vorteile

It's a great software that provides many features likes Maintenance Management, Mobile Access, Asset Tracking, Job Management and Reporting & Statistics, etc. The software is very easy to use and manage your works smartly.

Nachteile

Generally, I was not have any issue with the software but sometimes it gives an error when we try to migrate our data.

Luan
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Very satisfied with everything FIIX can provide

Bewertet am 12.12.2022

Unlike other applications with fixed or not very flexible formats, FIIX allows several possibilities...

Unlike other applications with fixed or not very flexible formats, FIIX allows several possibilities for editing parameters, which in my opinion makes the application very flexible and adaptable for different sectors and sizes of industries, from the simplest to the most complex.

Vorteile

Several parameters are editable and can be customized according to the specific need.The possibility of communicating with external systems and the entire help library available online.

Nachteile

The analytics is slow when applying filters.Impossibility of sharing information between different administrators, even if they belong to the same company.

Jauna
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Wouldn't be without it!

Bewertet am 30.6.2022

Vorteile

User friendly. Help and instruction is easy to find or access. All in one software for maintenance.

Nachteile

CMMS settings can be a little difficult to understand, but they're easily edited if you don't get the desired result you're looking for.

Dwight
Gesamtbewertung
  • Branche: Tierarzt
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Did you put a Fiix Ticket in for that item? is my #1 phrase I say at work.

Bewertet am 2.11.2022

We use the Fiix System to maintain operational readiness across 6 facilities across Texas. When...

We use the Fiix System to maintain operational readiness across 6 facilities across Texas. When tickets are submitted by the teams, I can focus my time more efficiently instead of driving across the state to show up and then discover I needed 1 specific tools that may now be sitting in a tool box 300 miles away and not available without ordering a week in advance.

Vorteile

This helps track things as they happen and even get ahead of maintenance preventing loss of equipment use and wasted time.

Nachteile

The mobile platform has a minor quirk where I feel it could do better with the interface, but that is a personal preference.

Melody
Gesamtbewertung
  • Branche: Metallabbau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Procurement/Inventory Management with Fiix

Bewertet am 2.11.2022

I mainly utilize the Purchasing and Parts & Supplies modules. The PO system is easy to use from...

I mainly utilize the Purchasing and Parts & Supplies modules. The PO system is easy to use from day one. The Parts & Supplies module tracks all of the necessary points of inventory management. You can handle everything you want to manage from planning to the final closure of the work order. The module can all be accessed via links from work order to purchase request to PO to receipt to work order completion. This is a vital tool when researching through asset/equipment/vehicle/inventory management.

Vorteile

The Purchasing and Parts & Supplies modules in Fiix are very user friendly. Any outside the box options that we have requested have been implemented with relative ease and low expense. We now have Fiix driving information into our ERP system as part of the accounting process. As Fiix has grown with us, they have added quite a few intuitive dashboards that help out in all areas of users. I have used many CMMS systems in the past, but Fiix has been the most user friendly and easy to modify as business changes/grows.

Nachteile

I really would like to know more about other areas of the system that I don't utilize regularly and also able to create my own reports on the fly.

Antwort von Rockwell Automation

Hello Melody, thanks for leaving a review. We're glad to hear that you have been enjoying using our software. We'd love to have you come join our Fiixer Community! It's your hub to chat with maintenance professionals across every industry about strategy, using Fiix, and so many other topics. If you'd like to learn more use this link to sign up: https://www.fiixsoftware.com/community/

Joe
Gesamtbewertung
  • Branche: Kunststoffe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Perfect for us.

Bewertet am 23.7.2021

It's a bit pricy. And for a smaller company it can be a tough hurdle to get over. But it is worth...

It's a bit pricy. And for a smaller company it can be a tough hurdle to get over. But it is worth it. The software is very powerful. And the data/info you get is great. Even in our small operation (36 employees) it has proven very valuable even passed the maintenance aspect! Id recommend it to anyone. Just because the app portion doesn't work good for us. Doesn't mean it won't work for someone else.

Vorteile

The interface is easy to pick up for new employees. The overall use of the browser portion, is easy to use. It allows us things we never thought of after about 4 years. It will give you data you never had before.

Nachteile

The new app is terrible. I keep the old app loaded on my tech's tablets. It's not geared toward all types of uses. It's geared toward one type of use. The web browser portion is perfect. And that is what the app should be, just a scaled down mobile version of that. The price is also a bit rich for what we use. I wish it was a bit more ala-cart based. Pay for the features you use.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Effective solution to manage work orders

Bewertet am 12.12.2022

Fiix has been instrumental in helping me manage maintenance issues and work orders. It is capable...

Fiix has been instrumental in helping me manage maintenance issues and work orders. It is capable of prioritizing action items by time frame e.g. high priority items must be addressed within 24 hours. It also keeps me abreast of outstanding items that require attention. If these tasks were done manually, it would require a lot of time to manage.

Vorteile

My favorite feature in this software is that work orders are easily created, tagged, assigned and monitored until close out. Reminders or notifications are automatically despatched to users with actions to notify them of outstanding actions. This helps ensure that high priority items are addressed in a timely manner and closed out.

Nachteile

There are no aspects of this product that I did not like.

Jocelyn
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

FIIX is a great CMMS

Bewertet am 2.11.2022

I like my CMMS

I like my CMMS

Vorteile

The mobile apps is very useful. i have 475 buildings to maintien. with this tool we enhance the travelling efficiacy.

Nachteile

what I like least is the construction of the report. there are already built reports but when we need precise data according to our business unit we have to build our own report but the tool is not very user-friendly. But I have excellent customer support that helps me whenever I have a need with building a rapport.

In Betracht gezogene Alternativen

IBM Maximo Application Suite
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Manage and maintain super easily

Bewertet am 11.10.2021

Vorteile

The software is great in managing the orders. There is negligible paperwork now in our current business and let me tell you how hassle-free it has made the whole process. Moreover, the optimization it provides for the maintenance-related work is a huge pro in my opinion.

Nachteile

Nothing in my mind. But will love to see more features coming in the future. Great product and idea.

Claudio Jr
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

It is a great help to us especially when it comes to equipment monitoring and maintenance.

Bewertet am 11.5.2018

I have gained knowledge in terms of proper monitoring of an asset in which my company benefits....

I have gained knowledge in terms of proper monitoring of an asset in which my company benefits. Innovation on the system of maintenance it is a big help for us in many terms such, inventory, repairs, life span of equipment, even certificate also monitored in the software. The big impact to us is we lessen the downtimes especially in the operations. And the equipment schedule PMS the system will remind the team for the due and classification of the particular repair to be executed. We are very pleased know a days even we have not perfectly or 100% utilized the features of the software but we appreciate the development in our operations, manpower skills and coordination. For me overall I am very lucky that I am using or my company subscribe this software.

Vorteile

My experience I like most in software is that it's very systematic and detailed especially on our assets. Maintenance rely on the system at the present even minor problem already assess by the team and encoded to the system for future use/traceability. And there are updates we received or inputs from the software for upgrades and improvement for the team.

Nachteile

Honestly not all features in the system we are using as of the moment, the team focussed only in the maintenance side on the available data in which necessary to our operation. All assets of the company were already encoded in the system and monitored thru the software. There are occasions or times that all our data lost in the system we do not know what's the reasons, maybe once a month since we used the software. But, back in our mind maybe a connection failure or maintenance service in the system because after a day all data's are available, we will experience these during a week before month end in which during our kpi's in the department. This is least like for me.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Tooling Organization and Inventory Mgmt

Bewertet am 27.2.2020

Got very into the system uploading hundreds of tools from scratch. Took a while to upload but easy...

Got very into the system uploading hundreds of tools from scratch. Took a while to upload but easy to save and go.

Vorteile

I like the interface and category organization. I like the upload capability of photos and ease of transfer between locations as well as turn on / hold and switch off. Great way to collect data in one place.

Nachteile

Some menus and tabs look the same so can be confusing to know what document you are in or what it will effect. Each page is identical which is a blessing and a curse. There wasn't a group correct function if you forgot a step and needed to go back to each item to create new work orders.

Antwort von Rockwell Automation

Hello there, thank you for the feedback on our CMMS. We're happy to hear that you are able to grow your usage with Fiix across your organization. For our mobile app, we have recently added a lot of exciting new features that should give you the functionality you are looking for, and we would love to learn more about your use cases on the mobile application. If you had any other feedback, please reach out to our customer success team as we are always looking to improve our CMMS.

Lloyd
Gesamtbewertung
  • Branche: Baumaterial
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Product Review

Bewertet am 5.11.2019

It has helped our shop stay on top of jobs and allowed us to export WO's to management so they can...

It has helped our shop stay on top of jobs and allowed us to export WO's to management so they can chose the priority of what they would like jobs done in.
Scheduled maintenance is now easy to manage.
As with any CMMS system it does not run itself and needs dedicated man hours to manage it. There is no way to get away from that. However, if you spend the time you are rewarded with great data.

Vorteile

Ease of use. It is quite easy to learn how to use.
Many useful features learning to use more all the time.

Nachteile

It is glitchy, I have to reload the program quite often because buttons disappear.
The sort on any of the sheets uses the left hand value to sort, for example 9900 would come before 10001.
When exporting to excel it only does one page at a time and if I have 500 items I have to export 5x and stich the sheets together.
For Work orders submitted by a guest the work order sheet shows them as a guest and does not identify them by their email address.
When sending out an email (PO for example) it does not show up in the sent box or in my outlook sent items. So I am not sure if the email was actually sent.
Not easy to use for unplanned down time. Cannot notify the runners of jobs that need to be done immediately.