TenantCloud Erfahrungen

Tenantcloud is affordable and it has all of the features that you would need to run a property management business. The is a useful tenant portal and property owner portal. You are able to collect rent online and receive maintenance requests. This is a product that can grow with your business.

The cons are that the financial reporting is not very easy to read and understand. The property owner portal does not show all of the transactions from the property. Transfering money takes 5-7 days. Online payments charge a small transaction fee.

TenantCloud is very user friendly both for a property manager and a tenant. The app is very handy for working on the go and I love all of the features. It has everything you need to operate smoothly wherever you're at.

Nothing. I've used a few different property management programs in the past and TenantCloud is hands down the best.

I love how all the necessary information is centralized on one platform. This eliminates the hassle of bookkeeping and record-keeping. I can have a complete view of my rental properties and easily contact my tenants, all while the system maintains an audit trail. It's also flexible enough to accommodate human errors and correct them.

Initially, it can be somewhat challenging to get accustomed to the user interface, especially when modifying lease agreements or enabling partial payments for tenants.

It was reasonably priced and has basic features. Now they've started removing all the basic features and forcing you to pay for everything.

This is a bait and switch company that you should avoid at all cost.

The ease and efficiency of using the system as a whole. It is very user friendly.

I don't like how long it takes for ACH transfers to process. I have used other service that transfers in 2 days instead of 6. My rating would be a 5-Star if this could get adjusted.

Convenience and peace of mind with being easy to use

The price can be very expensive at times

easy dashboard and one stop shop for client managment

sometimes some intuitive things are missing and not as clear

The customer support has been wonderful! They knowledgeable and very helpful. Plus, they listen well and take the feedback to the company for consideration.

They continue to make global changes without notifications. Also, There aren't a lot of "how to" videos.

Tenantcloud is very easy to use and user friendly

can be laggy at times but nothing major that is annoying

There are so many features you have to have in a property management solution. I like the application system, background checks, automated ACH systems, ability to put my leases and proprietary documents in, listing ability, accounting systems, pretty much everything you need in here is done really nice. Most important it looks like a modern tool and works well on my phone, tablet, and computer. I reviewed many, many systems and most had a very old school and bulky user interface that was not enjoyable.

they change things and make old features paid for features...Their customer service and tech support is pretty crappy. Used to be phone call (which is the best), then chat (which is meh), now it is a stupid ticket system that creates LOADS AND LOADS of extra work on my part and I don't think the tech support actually reads the tickets.

What I like the most about TenantCloud is that the accounting portion is very robust.

What I like the least about TenantCloud is that you can only have so many attachments (leases, etc.) before the system is full.

It makes it easy for me to track rent payments, receive payments, and conduct the other rental business I must complete.

I have not found anything I did not like, there are items I haven't taken full advantage of but nothing I do not like.

The app, both web and mobile are very intuitive, the feature offer everything I need to manage my nine properties while holding an unrelated full time job.

Nothing comes to mind, I really get everything I need from this tool, and it’s very reasonably priced.

Easy to use. Tenants like to use it and it makes managing the property much easier. As an owner of two properties it’s easy for me too.

It’s difficult to get the lease renewed. Sometimes the invoices don’t post on a recurring basis.

Online application are great, especially with digital signatures and the lease function.

It's clunky and can be slow. The accounting function can be difficult to get through. More like quickbooks would be better.

I can easily keep track of my income and expenses for multiple rentals and organize for tax filing. It is also very easy to create a listing for a vacancy, collect rent payments electronically and track maintenance issues

Price increases in 2024. Probably increased more than inflation.

Very comprehensive property management software, ease of use, great pricing, awesome and speedy support team.

Setting up an owner's account is not very convenient as it still requires verification via taking selfie. The entire process to create and verify an account could be much simpler and quicker. Property manager and owner's accounts should not need to have to periodically need to reverify their accounts that could potentially cause delays with payments

Ease of use at affordable price. Auto invoicing is convenient.

Lack of quality financial reporting. Supplement with Quickbooks.

Easy rent collection system the ensures on time payment!!

Nothing really. Great overall product!!!

The ease of Managment and user friendly

Invocieing a tenant is a little complicated for providing credits etc.