RENTALL Erfahrungen

Writing quotes is quick and easy. Easy to reference previous quotes and change them.

We are struggling with getting the online booking feature active. We have multiple changes we need to make that a phone call would help but we are forced to do ticket based corrections that with as busy as we are make it tough to finish the edits. Could use a better customer service department.

The basis of the product is great. It has all the features you might want from this kind of software. If it wasn’t for the bugs and lack of customer support it could be great.

Many critical bugs - people cannot sign e-contracts on safari on mac or iPhone. Major problem which has existed for the 2 years we have had the software and still hasn’t been fixed. E-contracts are illegal in Hawaii, allowing for CDW to be sold without explaining it. I suggested a change for this many months ago and was offered the option to pay $2,500 to fix it. This is unacceptable. The plug-in often has issues that doesn’t let people book online. The plug-in has no Google analytics support.
The worst problem for me is the very slow and often non-existent customer support. They often respond days or weeks or even months later (even though advertised as 24/7 on their website). Critical issues which I have brought up to them are often not fixed at all and even worse they have tried to charge me to fix them.
Quickbooks integration is TERRIBLE. Do not purchase if you are looking for this. Any customers who are already in your system will not have their invoices synced. Tax rates are not matched, you cannot edit invoices once they are copied to quickbooks to fix the tax rate as it says another user is working on this at the same time. It wastes more time than doing the invoices manually.

My favorite part of using Navotar is the flexibility that the software has. The support team is always available to help make modifications to the software to customize it to our specific business needs

I have no major complaints about Navotar. There are 2 features that I would personally like to see. I would for there to be a feature that allows the notes section from a customer profile to auto pop up on the screen when that customer is selected for any reason and would also like to see the notes that are typed in on the vehicle inspection report to print out on the vehicle inspection page. Those are just preferences and overall Navotar is still a 10/10 for me.

It is inexpensive and looks nice on the surface. Loaded with features but lotst do not work.

There are so many errors in the software it's hard to find where to start. The invoices don't calculate tax or the sub total properly, the payments section does not calculate the invoice totals properly, causing the agreement to stay on "pending payment" or cannot pay at all. The rental agreement does not populate the fields properly.

The cloud bases availability make it simpler to utilize the framework from anyplace, the versatile application is extraordinary and fills a similar need. The group is promptly accessible to help if there should be an occurrence of any issues. Simple to learn and utilize. My group has gotten exceptionally effective since we took this item. this product we can monitor every one of the understandings, simple to pull up last past understandings, the outline of the vehicle, cost sheets, everything is exceptionally advantageous. This is the eventual fate of vehicle rental programming in the market. Try not to spare a moment to begin working with them immediately. You will be dazzled their product. I energetically prescribe this to anybody hoping to switch their current vehicle rental programming or even need to begin a business even.

A few things are not customization which I have just talked about with their group and would be done later on refreshes.

- Easy and friendly interface.
- Simple to set it ip.
- Easy to train employees.

- There is space to be improved in online plug in but as always have been, it is impriving on daily basis.

We are using Navotar from the day they launched the solution. We are using the system for almost 10 years now and they never failed to meet our needs. We are using all their solutions, they developed our website with the online reservation plugin and the website is maintained by Navotar.

We started getting many online bookings once we implemented their online reservation plugin on the website. Great customer support!

We are happy with the product and services Navotar provides, but one thing we were hoping to have is a GPS solution integrated within the system. They promised they will launch a solution very soon.

Dashboard, Vehicle status, Customer information, and agreement.

About reports some are not friendly to use

Features and use are so user friendly. Easy to train new employees to use the system. Support has been extremely good as far as timely response.

At this point our company is extremely please with the support we get and the system ease of use and features

The software is easy to maneuver through. The greatest thing about this is that the Navotar Team replies back so fast when there are any issues that need to be resolved or improved. This software is Apple Product friendly and is so responsive with any mobile device.

Book or create a reservation with your phone or tablet in minutes!
Also gives you the option to take pictures of the vehicles and have the customer sign right there in front of you so both of you agree if there were any damages prior them renting it out.

This is the future of the car rental software. Don't hesitate to start doing business with them right away. You will be impressed what their team is capable of. I highly recommend this to anyone looking to switch softwares or start a business even.