TourSolver Erfahrungen

Easy of use (for final user), integration possibilities, strentghness

Implementation requires a deep knowhow...

The software integrates all our business constraints; it is highly flexible. The UI is customizable which improves the user experience significantly.

There is not much I dislike about the software.

Lets customers know of ETA's via text and email once a route has been planned.

Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation.

Route optimization, time of arrival communication, import data.

Is a very detailed and customizable program and requires training and practice to use.

It is fairly quick to load info to get map

Several items. Can not add stops, street names are very small, can't seem to increase font. can't move stops around.

Software is easy to load work/site visits on and provides a good overall layout of inspections to be completed. Works overall well with google maps.

Not easy to add additional stops to existing map. Sometimes google maps takes you to an address close to where you need to go, so you need to double check address before trying to gain access to the address where the inspection is required. Sometimes when the map is optimized, it takes you back to an area close to where you have already been.

I like the allows certain amounts of time for each job and plots on a gant chart

A bit difficult to rearrange the calls in the order I would like

In our line of business, it is essential to be able to cover as many use cases as possible. The 100+ parameters available makes it the only software I tested that model our activity perfectly.

I would love more capabilities in reporting, specifically a customizable BI dashboard, like a drag&drop UI?

About Toursolver Cloud is a solutions very easy to use to implement with final users

would be good idea quote by modelo: Geocoding, Territory, Planing, app monitoring, considering that prospects and/or custom other just need part of the solutions and not all of it.

Also they need test more de solutions some timer appears some "bucks" that some time is complicate some soon.

Finally would be necessary considerer price for LATAM because other competence as beetrack or simpleroute with lower prices confuse market even those companies do not do optimization process just sencuence with out restriction

Interfaccia utente, completezza dei vincoli gestiti e supporto utente ricevuto

Alcune traduzioni in italiano un poco approssimative

Nous l'utilisons pour nos tournées camion, nous pouvons choisir ce que nous privilégions pour la tournée: les kilomètres, le nombre de clients... La relation avec notre logiciel de conduite est très importante, et la relation des deux nous permet d'avoir une approche complète de notre métier

Nous ne l'exploitons pas complétement. Une formation (gratuite!) serait intéressante.

Gain de temps considérable 10mn contre 3 ou 4 jours pour planifier les rendez vous.

Pas vraiment d'aspects négatifs juste quelques modifications qui lui permettrait de mieux optimiser les tournées.

L'ergonomie, les cartographies, intégration des contraintes métiers

Outils la visualisation d'un planning type, l'établissement selon les contraintes contractuels d'un tiers.

Actualmente usamos el software para desarrollar soluciones de optimizacion de rutas, donde buscamos generar ahorros en todo lo que tiene que ver rutas y personal en campo

De todas las herramientas que hemos probado es la que mejor ROI nos ofrece en los proyectos que hemos desarrollado

After lots of time with it it becomes easy to use

Always needs to be connected to the internet

Able to map and Locates almost all sites

-List of sites does not match the map ''pins''
-difficult to tell which direction your going to start
-difficult to find/see street name

Opti-Time is an easy-to-use optimization software that suits most needs and can be deployed within few weeks.
Opti-Time helps on reducing costs and planning efforts.
Opti-Time gives full operation visibility for managers and field executives.
The software has a lot of integrated constraints and restrictions that can be set to fit any operation requirement.

- Setting up the constraints/restrictions to comply with very specific needs is difficult without a qualified expert assistance and support.

This software provides the best functionalities coverage and enables a huge ROI in a few months. Its strong customisation makes it relevant in many business cases.

Due to its large range of functionalities this soft may be a bit hard to configure and should be reserved to large organizations

It allows to optimize the route plan in an immediate and easy-to-use way, granting saving in terms of logistic costs and reducing mileage. It is ideal for delivery staff, sales people and technicians.
The new APP TourSolver Mobile increases even more its usefulness, allowing a real team connection among planner and mobile forces.

There isn't yet the possibility to geo-localize the resource, even if this functionality results a next implementation of the software

availability of user options that can by customised

search bar for adding new addressed not working

Real-time optimization engine that allows call center’s operators to propose/set appointments into existing routes. It is a game-changer to improve customer experience!

The set-up of the real-time optimization engine is challenging at first, but their support helped a lot.