OptimoRoute

4,6 (181)
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Routen- und Zeitplanungsoptimierung für jede Dienstleistungsbranche.

Gesamtbewertung

4,6 /5
(181)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,4/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,6/5

94%
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181 Bewertungen

Redouan
Gesamtbewertung
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Gute Erfahrung

Bewertet am 15.11.2024

finde ich sehr gut arbeite sehr gerne mit den Tool

finde ich sehr gut arbeite sehr gerne mit den Tool

Vorteile

die Routenplanung das man mehr als 500 adressen inpotieren kann.

Nachteile

das man den Schloss einsetzten mus wenn man einen MA bearbeitet

Antwort von OptimoRoute

Thank you for your review! We’re glad to hear that you’ve had a good experience with OptimoRoute and that the ability to import more than 500 addresses has been a helpful feature for your route planning.

We appreciate your feedback about needing to insert a lock when editing an employee—we’ll take this into consideration as we strive to enhance the platform’s usability. It’s great to know you enjoy working with the tool, and we’re here to support you every step of the way.

Thank you for choosing OptimoRoute!

Steven
Steven
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Positive but needs improvement

Bewertet am 31.10.2020

Really good on a basic level, routes are effective and reporting is adequate however requires a...

Really good on a basic level, routes are effective and reporting is adequate however requires a separate maintenance management tool so doesn't resolve some issues that could easily be managed in the app with some accounting integration.
Recommended for small business who are just looking for a route optimisation tool.

Vorteile

Very easy to deploy and use.
Simple integration into existing hardware.

Nachteile

The mapping that Optimoroute uses is different to google maps therefore produces different travel times.
No option to avoid tolls for routing. Believe it would be better to have the routing tool imbedded in the app. Also some reporting could be looked at as it does not appear to be correct. Also if hardware is attached to a vehicle the driver cannot sign on and off, and you can only track the truck not the individual.

Antwort von OptimoRoute

Hi Steven,

Thanks for taking the time to leave a review - we really appreciate the feedback! Glad to hear you were satisfied with our pick up and drop off features.

Thanks for letting us know about your concerns and issues. You can contact us at support@optimoroute.com so we can hear more about the specifics of your case and improve your experience.

We're constantly working on improving our route optimization software and you can keep track of news about new features on our socials, so be sure to follow us!

Kim
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy to use, flexible, good value for money

Bewertet am 31.10.2024

We have been very happy with optimoroute it has performed well without any issues in the 4 years or...

We have been very happy with optimoroute it has performed well without any issues in the 4 years or so we've used it.
Users as well as the drivers have been pretty pleased with the ease of administration and the simplicity of the app.

Vorteile

The user interface is nice, clean and fast, options for routing are pretty flexible, being able to setup a pickup before a delivery has been very useful for us.
The Api is also quite good and simple to use.

Nachteile

The biggest issue we've had has been a lack of logging, with multiple users changing things around it can be a bit tricky to find out who did what.
Their support is very helpful in these situations but it would be nice with an audit log or similar functionality in the customer frontend.

Antwort von OptimoRoute

Thank you for your feedback and for being a valued user of OptimoRoute for over four years!

We're delighted that the clean, fast user interface and flexible routing options have been so beneficial, and it’s great to know that both users and drivers find the app easy to use.

We appreciate your suggestion regarding audit logging to better track user changes—this is valuable input as we continue to improve our platform’s functionality and transparency. It’s wonderful to hear that our support team has been helpful when needed.

Thank you again for sharing your experience and for choosing OptimoRoute!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

does the job but could be a lot better

Bewertet am 15.3.2019

Customer service is very good and fairly responsive, but the product itself is unimpressive.

Customer service is very good and fairly responsive, but the product itself is unimpressive.

Vorteile

It's the best we could find, and it does the job well enough.

Nachteile

There are a number of improvements that could be made to this software, too numerous to recount here. And while the entire industry suffers from this, the fact that it's not married to live traffic data makes the software basically useless in terms of tracking driver effectiveness. Essentially this software is slightly better than just doing it through a spreadsheet.

Antwort von OptimoRoute

Companies see huge improvements over manual planning with our software. If you haven't seen similar gains, perhaps we can suggest a workflow which will get you great results automatically. What's different about OptimoRoute is we have many features like overnight, weekly and multi-day long haul planning, and many other features that other programs don't have.
If you want to know more, please contact us at support@optimoroute.com.

Desiree
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Review of Optimo Route

Bewertet am 28.10.2024

We have had an overall good experience. Would recommend to others.

We have had an overall good experience. Would recommend to others.

Vorteile

It is easy to use and change routes. Training is offered if needed

Nachteile

The price is high for how we use the program. There are aspects we do not need, however could be greatly beneficial when we grow into them.

Antwort von OptimoRoute

Thank you for sharing your experience! We're happy to hear that OptimoRoute has been easy to use and flexible for adjusting routes, and that the training support has been beneficial.

We understand that pricing can be a consideration, especially when you're not yet using all the features. However, as your business grows and you begin leveraging more of OptimoRoute’s capabilities, we believe you’ll see even greater returns on your investment through time savings, operational efficiency, and enhanced customer satisfaction.

Your recommendation means a lot to us, and we’re here to support you every step of the way. Thank you for choosing OptimoRoute!

Ivo
Gesamtbewertung
  • Branche: Medienproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great software, easy to use

Bewertet am 30.10.2024

Overall everything works as expected, it saves a lot of time in order scheduling and tracking.

Overall everything works as expected, it saves a lot of time in order scheduling and tracking.

Vorteile

Tracking - this solved so many client enquires.

Nachteile

The inability to easy return a sent order for new scheduling

Antwort von OptimoRoute

Thank you for your feedback! We’re thrilled to hear that OptimoRoute’s tracking feature has helped reduce client inquiries and made scheduling and tracking more efficient for you.

We appreciate your note on the challenge of rescheduling sent orders, and we'll take this into consideration as we work to improve the platform's flexibility.

It’s great to know OptimoRoute is saving you time, and we’re here to ensure it continues to meet your needs. Thank you for sharing your experience!

Edison
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Value adding Route Optimizing application

Bewertet am 30.10.2024

Fantastic, very professional interaction with the team, simple and easy data access.

Fantastic, very professional interaction with the team, simple and easy data access.

Vorteile

Other than the application itself, the support people and the developers taking extra mile to accomodate requests and modifications catering the personalized business requirements.

Nachteile

Limited visual customization of the web application.

Antwort von OptimoRoute

Thank you for your thoughtful feedback! We’re thrilled to hear that our support team and developers have been able to meet your business’s specific needs and provide a personalized experience.

It’s wonderful to know that you find the app straightforward with easy data access. We appreciate your suggestion on visual customization of the web application, and we’ll certainly consider this for future enhancements.

Thank you for choosing OptimoRoute and for sharing your experience with us!

Oscar
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

OptimoRoute, a tool that helps simplify work.

Bewertet am 21.11.2024

Overall, the experience is very good. It is an easy-to-manage platform with multiple tools that...

Overall, the experience is very good. It is an easy-to-manage platform with multiple tools that simplify day-to-day work, and its API is easy to configure.

Vorteile

The API is very easy for use, confign users, drivers or plannig routes, with 2 or 3 clics isdt already.

Nachteile

In our process, we have only one driver, but we manage several dispatch lines. The license fee should be based on actual active drivers, not on the number of drivers created.

Antwort von OptimoRoute

We’re glad to hear that OptimoRoute has simplified your daily operations and that the API is user-friendly and efficient for managing users, drivers, and routes.

It’s great to know you’ve had a positive overall experience with the platform.

Thank you for sharing your feedback and for choosing OptimoRoute to streamline your workflow!

Matt
Gesamtbewertung
  • Branche: Landwirtschaft
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simplicity by design

Bewertet am 21.11.2024

Vorteile

It’s simplicity and user friendly interface

Nachteile

None that i have found in using for the past 4 years

Antwort von OptimoRoute

We’re delighted to hear that you appreciate the simplicity and user-friendly design of OptimoRoute. It’s fantastic to know that our tool has been serving you well for the past four years without any issues.

Your satisfaction and continued trust mean a lot to us, and we’re committed to keeping the platform as intuitive and efficient as possible.

Thank you for being a loyal user of OptimoRoute!

Jay
Gesamtbewertung
  • Branche: Alternative Streitbeilegung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Michigan Nuts

Bewertet am 9.11.2024

I use the tool to route individual Reps. The ability to give each Rep his or her route on an excel...

I use the tool to route individual Reps. The ability to give each Rep his or her route on an excel spread sheet is a very useful tool.

Vorteile

The ability to Print the route in excel.

Nachteile

Moving the Depot location, seems to be difficult.

Antwort von OptimoRoute

We’re glad to hear that the ability to print routes in Excel has been valuable for sharing individual routes with your reps.

This feature is indeed a convenient way to keep everyone organized and on track. We appreciate your comment on depot location adjustments, and we’ll take this into consideration to improve usability in that area.

Thank you for choosing OptimoRoute, and we’re here to support your continued success!

Zach
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Pretty pretty good

Bewertet am 28.10.2024

Excellent, it keeps improving and bugs are being fixed

Excellent, it keeps improving and bugs are being fixed

Vorteile

It ease of use and features you can mold.

Nachteile

No history on lower pay levels. Also hard to add orders to a route that's already finished. I always have trouble trying to unschedule a route that's already in progress or finished and the driver needs more order.

Antwort von OptimoRoute

Thank you for your feedback! We're glad to hear that you're enjoying the ease of use and customization options OptimoRoute provides.

We appreciate your insights on managing route history and adding orders to completed routes; your feedback helps us understand areas for improvement to make the app even more flexible for users.

Also, it’s great to know you’re noticing improvements as we work on updates and fixes.

Thanks for being part of our journey, and we look forward to continuing to support your route planning needs!

tony
Gesamtbewertung
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best option for small business

Bewertet am 27.2.2023

Found it to be user friendly after a quick introduction

Found it to be user friendly after a quick introduction

Vorteile

The ease of use and route planning ability

Nachteile

I haven’t found anything worth mentioning

In Betracht gezogene Alternativen

Samsara

Gründe für den Wechsel zu OptimoRoute

Found it to be more suitable to my small business

Antwort von OptimoRoute

Hi Tony - nice to hear that we were a good fit for your small business and that you were able to quickly adapt to our platform. Happy routing!

Jennifer
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Routing program!

Bewertet am 17.2.2023

The best part is the app for driver, the visual of the route so when cell service is bad the driver...

The best part is the app for driver, the visual of the route so when cell service is bad the driver still has the ability to continue to next stop just by looking at the route. The direction line is still there! Huge help! Too many great parts about this program to list

Vorteile

The ability to copy routes and individual stops is critical to our business. Also the ability with multiple drivers

Nachteile

The cost has gone up with options (the live) for companies that just don’t need this

Antwort von OptimoRoute

We know that bad cell service can really mess up the day's plans, so we're thrilled to hear that our Mobile App is helpful for your drivers. We hope that you are finding a lot of value in OptimoRoute investment. Thank you for your review and for being our customer, Jennifer!

Ludens
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Brandwise

Bewertet am 12.9.2022

Very pleased. Its user friendly and logical, also great to look back at history routeplanning.

Very pleased. Its user friendly and logical, also great to look back at history routeplanning.

Vorteile

Easy and logical product. Well thought out. Great help when first starting off. Later state of using, the help was no longer required all is going well.

Nachteile

We are not able to plan with multiple depots within the country. We use over 40 different depot/shugards. It would be brilliant if we could add them to the routes.

In Betracht gezogene Alternativen

eLogii und Microsoft Excel

Gründe für den Wechsel zu OptimoRoute

We have grown to much to keep using Excel. eLogii is a (much) cheaper alternative but they are still developing and currently cannot provide the same results and requirements that we need to conduct our business.

Antwort von OptimoRoute

Hi Ludens,

We're so glad OptimoRoute works well for you and was easy to incorporate in your business.

We understand the need for multiple depots. It's feedback like yours that continues to inform new development. Stay tuned and keep in touch about your routing needs! We've got great stuff coming.

Georgi
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Product

Bewertet am 30.12.2021

I am running transport company in UK.
My experience is from 2013 till now.
OptimoRoute is really...

I am running transport company in UK.
My experience is from 2013 till now.
OptimoRoute is really great product.

Most important. They are working on the product to be updated.

Vorteile

Easy to use.
Great customer support.
No mad price for the product compared with other on the market.

Nachteile

Noting to write here.
With this Customer service you can sort all your problems.

In Betracht gezogene Alternativen

Zoho CRM

Warum OptimoRoute gewählt wurde

More options to manage my business. Simple easy and strait is the OptimoRout .

Gründe für den Wechsel zu OptimoRoute

Easy to work with OptimoRout. I do have around 156 questions (how it works, Why they are have particular options like future, and many more). I have some doubt for OptimoRoute is the right Choice for me. Unfortunately after 1 conversation and one Video tutorial with really skilled mentor. I have no doubt for my choice "OptimoRoute". Many thanks for the Great Customer support. Lady with name Zrinka is this Great person. Personal Many Thanks to Zrinka.
JONATHAN
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Invaluable product

Bewertet am 2.12.2019

Routing improved and streamlined, bottom line increased, product pays for itself many times over. I...

Routing improved and streamlined, bottom line increased, product pays for itself many times over. I have tried a number of routing software applications and optimoroute is the top choice you can make. Reliable and easy to learn you will question why you ever did without it.

Vorteile

I need to route two different work crews all over northern Illinois, usually 150+ miles per crew per day. In the past each crew chief would use a Garmin GPS to manually route up to 15 service visits per day but since using optimoroute we have increased work time and decreased travel time plus saved 15% yearly on fuel costs per crew truck. This product pays for itself immediately and will increase your bottom line! The customer service is first rate and I always received an answer from the team at optimal the same day and enjoyed a solution within 24 hours, The program itself is user-friendly and easy to master.

Nachteile

Absolutely nothing, I could find no negatives using this software, dealing with the company and the people there

Antwort von OptimoRoute

Hello Jonathan, it's awesome that you're experiencing so many benefits of using OptimoRoute - that's what drives us! Keep an eye out for new features and upgrades coming out in the very near future...

Leanne
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Perfect for Lawn Care and Snow Clearing Companies

Bewertet am 27.2.2023

Overall, I'd rate it a 4/5 stars as it does everything I need it to do, however wish it did just a...

Overall, I'd rate it a 4/5 stars as it does everything I need it to do, however wish it did just a little bit more.

Vorteile

Love the live tracking abilities for customers, review options for customers, etc. Allows us to give detailed instructions to staff on the task that needs to be completed.

Nachteile

Cost is good, however wish that we could use the system to send out emails (i.e. notices) to customers to be able to ask whether they want to opt for additional services, etc., sorta like a mail chimp, or some way to integrate into your accounting software such as other apps.

Antwort von OptimoRoute

Seasonality that comes with lawn care and snow removal business creates very specific software needs and we are glad to hear that we have managed to cater to them. It's also nice hearing that our features are helpful for your everyday work.

As for emails, whilst OptimoRoute does not accommodate marketing messaging, we do send email and text notification for when an order is complete. There is no character limit for email notifications and would be a perfect place to ask your customers to opt in for more services after a job is successfully completed.

That said, our engineering team works daily on making improvements and updating OptimoRoute with new features and we would love to hear your suggestions! Just send us an email at support@optimoroute.com.

Rutger
Gesamtbewertung
  • Branche: Molkerei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

In control

Bewertet am 17.2.2023

Very happy. Critical application for our business

Very happy. Critical application for our business

Vorteile

Customer satisfaction & Employee satisfactionOur customers are well informed about when they woll receive their purchases. They can adapt in advance. Our drivers have all customer information at their finger tips. To ensure a speedy delivery.

Nachteile

We are very seasonal. A lot of work around Easter en Christmas. Less during the year. During the busy times we may need 2 or 3 drivers. But we only have a license for 1. That makes it difficult to operation efficiently. We don’t want a 2nd license for just a few weeks of work.

Antwort von OptimoRoute

We're really glad to hear that your customers are happy with their real-time updates, and that your employees have important customer information handy so they can adapt to any changes. We work with a lot of businesses that are seasonal, and a hallmark of our product is that we have flexibility (including monthly billing and upgrades) to help businesses scale up during crunch seasons. Feel free to reach out to sales@optimoroute.com if we can help you with your billing plan. Thanks, Rutger!

Joe
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Saves us many hours of route plotting

Bewertet am 17.2.2023

Support has been good. Being able to purchase 1 month only per year and keep all settings from...

Support has been good. Being able to purchase 1 month only per year and keep all settings from year to year is essential to the product being affordable for our usage.

Vorteile

We started using this product about 6 years ago to replace home grown javascript + route planning solution + manually loaded GPS's. The quick import, plotting, and route distribution saved us many hours of work to plan pickup routes for up to 6 trucks and up to 450 stops per Saturday for 3 Saturdays each January for a charity fundraiser. Tracking trucks and being able to change routes on the fly are big benefits also.

Nachteile

I'd like "avoid U Turns" and "avoid crossing street" to be separate routing constraints. We do a lot of side street pickups and crossing the street is no problem, but U-Turns in 16' trucks are difficult.I'd like the time per stop to be able to be seconds and tenths vs whole seconds.

Antwort von OptimoRoute

Hi Joe, thank you for being our customer for 6 years! We're so happy to see that you were able to replace a homegrown solution with OptimoRoute and that our support team has been good. We created OptimoRoute to help organizations like yours save on planning time and help them adjust to changes that can happen unexpectedly. We appreciate your insights into separating the routing constraints and time per stop as well.

Paul
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

ultimate route planner

Bewertet am 19.2.2023

Vorteile

Easy to manually route our workers daily route, we use this software to route our sign install crew to maintain damaged sigs in the council network.

Nachteile

If there is a duplicate location to have an option to highlight it in the list below the map.

Antwort von OptimoRoute

Thank you for your feedback, Paul! We're glad to hear that you were able to bring OptimoRoute into your latest company to help you manage your sign installation crew. We'd like to understand more about how you'd like to handle duplicates. While we do highlight duplicates on the map, we can help you find a few other ways to help manage this based on your specific use case. Please feel free to contact us at support@optimoroute.com and we'll be happy to help.

Curtis
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Dependable

Bewertet am 4.3.2023

Its been the best software I could find

Its been the best software I could find

Vorteile

Very easy to use and very fast at routing

Nachteile

I feel like the routes are planned longer than they actually take.

Antwort von OptimoRoute

Hi Curtis - thanks for leaving a review! If you feel the routes are planned longer than they usually take, our support team could have a look and see how to optimize that for you, just send an email at support@optimoroute.com and someone will reach out to you ASAP.

Anne
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great software for my business

Bewertet am 23.2.2023

I've found it really helpful and couldn't work without it

I've found it really helpful and couldn't work without it

Vorteile

Efficient routing is vital to my small business and OptimoRoute's essential to it.

Nachteile

It's a little expensive for a two-truck shop like mine.

Antwort von OptimoRoute

Hi Anne - thanks for leaving a review! Our job is to set our customers up for success and we are super excited to hear that you've had that experience and that it's vital to your business. We are constantly also working on updates and new features so expect even more for the same cost!

Mark
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simply the BEST

Bewertet am 16.4.2019

So you might have guessed I'm a little impressed with this software. I have been using route4me...

So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour.
If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!

Vorteile

First and foremost what I like the best is the pricing. I know that seems like a shallow response but I have not been able to find a comparable route planner that realizes I am only one person, not a fleet, and offers me a reasonable price for their service. Other benefits are the address matching function, it is much better than the programs I have been using. Better yet, if the program does not recognize an address in my upload lists it will proc a geotag I can move to where I want the address located. I work in a rural area and this is probably the most amazing ability I have found. Want it to be better?? It saves the name of the location in your active address book and will pull it up the next time eliminating future corrections. The fact that the computational process is all done on their servers means I can run the webservice on a very basic machine I feel safe leaving in my vehicle for this service. The mobile phone app is so simple, yet elegant in its design it boggles my mind. No heavy features to get in the way just simple functionality. The GPS tracking in real time is also quite accurate. The fact I can just push a route to my mobile from the Web service is outstanding. There are a host of other commonalities that this shares with other services like "in delivery" and "complete" functions.

Nachteile

OK, so I cannot ramble on about the service and not have something a little clunky about it so here it is... updating "live" delivery lists is a bit un-possible, I say un-possible because it is not impossible but the work around is a little bit of a PITA. The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse.... hardly the end of the world. That's the worst I have to say about it =)

Antwort von OptimoRoute

Hey, Mark. It's great to hear we checked so many of your boxes right off the bat. Email us at support@optimoroute.com so we can help make the "un-possible" a bit easier!

Pablo
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Worth more than the subscription price

Bewertet am 7.2.2019

I'm doing snow removal from a set of static locations. I am completely unfamiliar with all the...

I'm doing snow removal from a set of static locations. I am completely unfamiliar with all the streets and these locations. OptimoRoute is my wingman. It reduces my overall driving time, which translates to fuel and maintenance reduction costs.

Vorteile

I am a recently retired computer geek. I have done a lot of work solving problems for clients. In my retirement I decided, among other things, to drive a snow plow. :)

I was handed a textual description of my route and told to get started. With my background (Computer Science degree), I realized that optimizing the route is a typical 'Traveling Salesman' problem. It is *extremely* difficult to solve.

Before my retirement, one of the many things I would do is analyze software solutions for customers. I employed the same technique to find 'delivery route optimization' packages. I looked at many and found OptimoRoute to be 'best of class.'

o I can easily import a set of 'orders' (stops in my case).
o I can pre-assign the 'orders' to drivers and do it quickly.
o Based on my knowledge of the route, I can fine-tune the optimized route.
o The Android is map-agonistic. It uses my device's default mapping tool. In my case, due to lack of coverage and no data, I use Google Maps in Offline mode.
o Once a route is created, I do not have to re-gen it, I can copy it from day to day. This way a driver can memorize the route.
o The Support staff will actually call you to help you out. I don't think this is sustainable though. ;) Yet, this is pretty amazing.
o The pricing is extremely reasonable for a small (or even large) business.
o They're smart to push the optimization (which is seriously CPU intensive) to a server. As an engineer, this is an at-scale solution.

Nachteile

With any complicated software, there will always be room for improvement:

o The Online Help has some outdated examples, typos and is trailing the current feature-set. I don't think it's a big deal because they make it up with the stellar Support. But it will need to be addressed.
o The Android app should be enhanced so it can work in Nougat+ split-screen mode: Google Maps in one half of the screen / Android app in the other
o The text box when opening up a Support call does not resize - yeah, a minor issue but hey, if I'm picking on this minor issue, we know the software doesn't have major problems right???

Antwort von OptimoRoute

Hey Pablo! Love being your wingman! We so appreciate the feedback and we're super glad to hear your transition to professional snowplow driver that much easier!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Tiefbau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Amazing product with great custoemr support

Bewertet am 26.9.2022

Amazing product. Very flexible design and allows us to customize very easily.

Amazing product. Very flexible design and allows us to customize very easily.

Vorteile

Route Optimization. Driver APP, Driver on the way text. Automated assignment of drivers

Nachteile

Wish the software has the capability of handling multiple timezone within one account, We had to create multiple accounts for different timezone

Antwort von OptimoRoute

Hi there,
What an amazing review! We love hearing our app is easy to use and very flexible.

As you might know, we do support multiple time zones in a single account, but there are a few special cases like yours where having multiple accounts gives you the best results. If you'd ever like to explore other planning options, feel free to reach out to us at support@optimoroute.com or +1 855 338 2838.

We've got new features coming regularly, so be sure to keep an eye out by following us on social media!