Voiptime Cloud Erfahrungen

I run a small photo company and we deal with a lot of people. It is important not only to satisfy our clients and make outstanding photos, but to also to provide a good customer service and to keep in touch with clients even after the photoshooting is over.
Before we stared using Voiptime Cloud, our client list was a mess. Now everything is perfectly organized, easy to find in one place. We use Notes field to save photoshooting details and any important information. Our clients are really impressed that we remember details from their life, they become our friends. The key to this is really easy: before the meeting we open client card and read notes and communication history. This helps to restore everything in the memory.
To develop our business we started running special offers and use Voiptime dialer to make calls. Useful fiters help us to find clients who might need the other photoshooting.
Calling online from the system is really cost efficient and works for us perfectly.
We boosted the number of orders significantly with Voiptime Cloud adn won many clients back.

This cloud software helps us to manage our customer database and to make calls. The setup process was rather easy, we just entered online number information (we bought the number from another vendor, as suggested by Voiptime account manager) and integrated it with email (system supports only Outlook and Gmail).
Contacts import went smoothly. We already had our database in excel sheet and just had to organize columns properly.
As an account manager I added other members of the company to the system through Users page. Each sales agent got an email with login and password information.
It took about half of an hour for our team to set the Voiptime Cloud account and to upload customer database so we could start using the system.
No training on how to use the software was needed as the interface is quite intuitive.
Good tool for managing clients and making cheap calls. Excellent for sales and customer service.

This system helps us to manage customers smarter and to contact potential customers regularly. We make our time scheduling in Voiptime and it reminds us about calls and meetings.
We use the dialer to contact our clients as it is much cheaper than cell phone and enables us to record all conversation.
We store all our client data in Voiptime, assigned to different consultants. It is easy to reassign clients from one sales person to another and no data is lost when sales consultants leaves the team.

This system enables us to call clients from different countries (B2B). It saves time to our sales agents, as they just have to click on one button in order to make a phone. All calls are recorded and can be checked or downloaded.
All communicaion is saved in the system, it easy to track the progress and to assign or reassign clients.
We were looking for an online solution that could be accessed from every computer, as we have remote agents working from different locations, that's why we have chosen Voiptime. One more advantage of it is a really easy set-up process and reliability.

Saving time and money

Organizing big events is not easy. We use this software to organize our sales team, responsible for forum participants. We have over 10000 contacts in our database and we contact them all to invite to the event. This system helps us to keep track of communication, including emails and phone conversations.
My team also makes call from the system to make them recorded.

We were looking for a reliable call center solution with a dialer to make international calls to our clients from different countries. Voiptime Cloud dialer is very easy to use and cost efficient. It enables making calls from a client card as well as by entering number in a manual dialer.
The connection quality is excellent and all calls can be recorded.
A dialer comes in a package with the system for lead management which is convenient and helps to organize customer database.
Voiptime is an online solution more flexible and accessible than desktop versions.
To make calls you are charged a monthly fee (20USD) for using the Voiptime system + per minute tarrif of online number provider. However alltogether it is still much cheaper than other international dialing options we have been looking at.

We are a small telesales team with a head office in USA and remote agents working from India, Philippines, Pakistan. We use this online system to call leads, record calls, report our clients, monitor call quality, set callbacks, leave notes in communication history.
This software unables us to work together while being in different countries and to reach better sales results.

With the help of this system we systemized our lead database and organized sales department operations. We store all client information in their profile pages and it helps us to nurture them smarter. We also use dialer to phone leads as it is cost-efficient and we are able to record conversations and to save them.
We use callback and follow-up tools to schedule communication with clients and to stay more organized.
This software is useful for small and middle size companies that need a lead management system and make a lot of phone calls.

Thanks to this software we increase out revenue up to 150%. So, I definitely recommend VoipTime for those who want to receive good quality software with reasonable price.

Ability to make cost-efficient calls to our customers and save them in customer cards. Managing leads became easier.

We have a dozen of agents, using this software daily, mostly for telesales. Our agents make notes while talking to clients, record conversations and reassign lead to othe departments if necessary.

The amount of managed leads significantly increased.

This is a good sample of software for lead management combined with the online calling tool.
You can buy a phone number of any country you want and your clients will see a local number while receiving a call. The connection quality is not bad and all phone calls are saved with a download option, which comes handy when we need to send conversation reports to our customers. The rates for phone calls are quite affordable.
Our Sales Agents work mostly remote and they make hundreds of calls to clients from different countries with this sytem every day. We also use this software to manage our clients.

I work in sales and call centers for over 20 years and tried different software. Voiptime is the best combination of useful lead management tools, a dialer and an affordable price.
My team uses it for making B2B sales calls and managing customers.
Voiptime support team helped us to choose and buy SIP number with best tarrification for countries we target. The quality of calls is excellent and the call cost is affordable.
We were able to start working with the system within 15 minutes after the registration.
All client information is stored in the system: phone recordings, documents, contact information, notes and is accessible to all team members.

We are a sales company and our agents make a lot of phone calls, mostly to UK and USA. We needed a good CRM to manage our customer database and to organize our agent's workflow.
Voiptime is not a full CRM, but has all tools we needed. It allows assigning new leads to different sales agents, attaching documents to customer profiles, writing notes, making online calls, recording phone conversations and setting callbacks.
It is much easier with this software to oversee the team performance and to analyze it by a number of phone calls made, leads converted into customers etc. All phone calls are recorded and stored at the system so Quality Manager can analyze reecords and offer improvements.
If you run a call center, telemarketing or sales team, we definitely recommend this software. It is cheaper and easier to use than most CRMs, however combines all features needed for sales team efficient work.

As a beginner in the world of business, I have no idea on how to increase the brand recognition of my company. But the software of the Voiptime Cloud has changed the game. Now, I have no doubt, thus the latter software is one of my powerful techniques to make the most out of my business. Another important feature of it is that I can now manage the operation of my business in a more effective and more organized manner. It is very helpful for us to effectively communicate with our clients in a more practical way.

I am a real estate agent and it's important for me to have as much information about my clients as possible to understand their needs and to close more deals.
Voiptime Cloud helps me perfectly with that. I manage my schedule in the system and store all information here. After every meeting I open my laptop and add few details on the client so next time I remember it.
As Voiptime is an online solution, it's easy to set and to access.
This system helps me to be more client-oriented and to establish better relationship with customers, than my competitors do.