DeskTime

4,6 (525)
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Zeit- und Produktivitäts-Tracking-App für Unternehmen und Freiberufler

Gesamtbewertung

4,6 /5
(525)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,3/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,5/5

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525 Bewertungen

April
April
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We LOVE Desktime with Basecamp

Bewertet am 10.11.2022

Vorteile

We use Desktime which seamlessly integrates with Basecamp our Project Management Software. This easily allows us to keep track of where our time is allocated and increase productivity. It is very easy for our team to use. I love the "screenshot" feature.

Nachteile

I do not like how all the team members can see all the projects.

Sahil
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Critical Assessment Made Easy

Bewertet am 18.8.2022

The overall experience has been very good with the Desktime tool. It really helps to save a lot of...

The overall experience has been very good with the Desktime tool. It really helps to save a lot of time.

Vorteile

Time tracking - This is the most critical aspect of the tool. We use Desktime to pull the reports for time management. From time taken to complete any project to monitoring the efficiency and productivity of each and every employee. Helps to save a lot of time.

Nachteile

None as of now. most of the features are really helpful.

In Betracht gezogene Alternativen

Zoho CRM

Gründe für den Wechsel zu DeskTime

Lack of effective time reporting and complexities involved
Roochira
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 3.0 /10

Managers review

Bewertet am 29.11.2022

Vorteile

Very good with real time tracking. But can improve further to capture productive time more accuractely.

Nachteile

if i am on team call (via microsoft Teams or Zoom) and the other person on the call is talking and if i am just listening the time doesn't get tracked as productive time. This is a problem. So time is getting under recorded.

Antwort von Draugiem Group

Hi there, Roochira! Thank you for the review!

To help manage your timeline, you can integrate your Google or Outlook calendar into your DeskTime account. To do so, head over to the Integrations section and use the 'Activate' button on the respective calendar.

Once you integrate a calendar, DeskTime will take note of the events entered in the calendar. If you are not tracking time during the event, afterward, the event will be marked on your timeline as productive time and given the event's details as 'Calendar time'.

Here are our guidelines on how to integrate your calendar with DeskTime: https://desktime.com/faq/how-do-calendar-integrations-work

We love to receive our users' ideas on how to improve the app, so you are more than welcome to let us know on our Feature request page ➡ https://desktime.com/feature-requests

If there are any additional questions, you are more than welcome to reach out to us ➡ https://desktime.com/support

Have a productive day ahead!

Rudy
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great tool for helping remote-work employees stay productive.

Bewertet am 6.12.2022

Overall, DeskTime has been a very useful tool for us.

Overall, DeskTime has been a very useful tool for us.

Vorteile

I love the dashboard, both for admin use and for the employee view. There is much good information to see at a glance. The reports/exports are also very useful.

Nachteile

I would love to see a task management system (including daily/weekly recurring tasks) be implemented in DeskTime instead of having to use an external program.

Amber
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Insurance Policy for Employee Productivity

Bewertet am 8.11.2022

Vorteile

I love being able to monitor the idle time and the shared schedules to see when someone is absent/in office/ or remote.

Nachteile

It is a little confusing have team members listed in 2 different areas. One you can edit, the other one you can't. The set-up was a trial and error issue. The mobile time we turned off as it doesn't actually monitor anything. It just says they are productively working from their phone.

Nathalia
Nathalia
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Needs More Work

Bewertet am 19.5.2021

Desktime is used to monitor our remote workers but we know the system can be cheated. We definitely...

Desktime is used to monitor our remote workers but we know the system can be cheated. We definitely think this program should have an alert system with the same screen shot has been up for 45 minutes. Also better reporting capabilities using decimals instead of hours and minutes to help with paying employees faster and more accurately.

Vorteile

Available screenshots every 15 minutes
Ability to enter manual entries especially when the app fails to connect.
Reports for most productive and Least productive

Nachteile

Export report for hours is not in decimal format, not great for paying employees

App fails frequent

App can be easily tricked. Will show productive but same screen shot could be up for two hours. App needs to recognize same screen and send notifications to employer to alert supervisor of employee misconduct.

Report for weekly hours is not alphabetical. Order has no specific purpose.

There should be weekly report for flagged behavior

Juan
Gesamtbewertung
  • Branche: Outsourcing/Offshoring
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

It's been very useful for us.

Bewertet am 24.11.2023

Vorteile

Desktime has been very useful in the management of work teams, their monitoring and time management, it is a very complete platform.

Nachteile

One of the things I'm not a fan of is that it takes a while to download the reports, many times the screenshots are lost for no apparent reason, but in general, it is a strong platform.

Eduardo
Eduardo
Gesamtbewertung
  • Branche: Vorstandsbüro
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

An honest and friendly activity tracker

Bewertet am 26.6.2021

Overall, I have learned to use DeskTime as a tool to know where I should be prioritizing my work...

Overall, I have learned to use DeskTime as a tool to know where I should be prioritizing my work and where I should be cutting time. More than just a tracker, DeskTime is an ally.

Vorteile

I personally enjoy having my activities organized by time of use and the ability that the program has of also displaying in which window or document you have worked on; it helps me on my end of day summary because I remember the tasks even when I finished them early in the morning.

Nachteile

The automatic feature to start DeskTime when Windows boots is not 100% reliable and, in my type of environment where productivity is our main goal, it hurts my numbers. The only other downside I have experienced is during power outages, the app would either stop tracking my time or would mark my activity as neutral. Nothing critical and does not detract the reliability of the program in my opinion.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Increases productivity

Bewertet am 19.5.2024

Tracking productivity of a remote employee has been made easy using desktime

Tracking productivity of a remote employee has been made easy using desktime

Vorteile

I have noticed productive time surge in my team post using desktime.

Nachteile

Nothing as of now. All the features in desktime are helpful in employee monitoring

Rohit
Rohit
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The most effective tool for tracking productivity

Bewertet am 19.1.2024

Vorteile

1. It's simple to keep a careful eye on your employees using this amazing tool.
2. Employees can be retrieved on a daily, weekly, or monthly basis.
3. We can also segment the employees by department and retrieve the necessary information.

Nachteile

Although all features are great but this tool works very well on windows but it lack on linux.

Samantha
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Good, with a Few Issues

Bewertet am 2.11.2022

This software is good, if you feel the need to track employees. You can see what they are doing and...

This software is good, if you feel the need to track employees. You can see what they are doing and when they are doing it.

Vorteile

Desktime is easy to use. It's easy to onboard new people, assign them to teams, and track usage. The dashboard is sleek, informative, and easy to read. I like that we're able to see at a glance what all team members are doing at any moment in time. The implementation for new hires is very quick, just a name, an email, and a team to assign them to is all that's necessary. I do like the reporting structure; I can see what sites someone is visiting and code them appropriately (productive, not productive, or neutral).

Nachteile

It is a pricy system. I haven't compared to other time tracking software, but for us (a company with 35 tracked employees), it's fairly expensive. There have been several issues lately with their reporting of proper time worked/productivity, which took awhile to resolve. Another major issue is that reporting is vast, but difficult to pull what you need. For instance, I have hybrid employees and it is a major hassle to extract the data based on remote or in-office days.

Mario
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Amazing, easy to deploy and good value for money

Bewertet am 5.7.2021

We're able to monitor and measure trends within our workforce. This allows us to deploy different...

We're able to monitor and measure trends within our workforce. This allows us to deploy different tactics and improve time management.

Vorteile

The fact the product doesn't affect the computer's performance. We've installed in more than 200 computers, and all of them run smoothly.

Nachteile

The fact we're unable to have screenshots taken for the price we pay for.

In Betracht gezogene Alternativen

TimeCamp und Time Doctor

Warum DeskTime gewählt wurde

Price.

Zuvor genutzte Software

Time Doctor

Gründe für den Wechsel zu DeskTime

Ease of use, price.
Viktor
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Fantastic Service, yet Needs Direction

Bewertet am 9.1.2017

A great service that allows tracking and reporting on computer use - its scalability, ease of...

A great service that allows tracking and reporting on computer use - its scalability, ease of installation and general ease of use allow it work very well for my organization and for many others, I assume.

That said, there are several features that were available previously that are no longer baseline. It is important for DeskTime to determine exactly in which direction they want to push their features and their tracking, as the inability to track activity in one way, may avoid a need for DeskTime altogether.

Specifically, allowing the reporting to break down a users' actions within a given hour has disappeared from the transition of Desktime to New Desktime and this feature specifically allows us to gather insights.

All-in-all, Desktime is a very powerful tool for management and for reporting and team performance assessment, yet could take an extra step in defining some key features. More desktop alerts, stronger hour-reporting, and offline time mapping would all help in making Desktime the ultimate tool for time management.

Vorteile

-Great reporting for activities
-Administrative rights are defined correctly

Nachteile

-Lacking significant alerts
-Private time can't be mapped to specific periods within the day
-Full-screen applications override private-time notifications

Anibal
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to Use

Bewertet am 18.8.2022

Support is one of the best out there. I love their team and I love how specific they are whenever I...

Support is one of the best out there. I love their team and I love how specific they are whenever I had a question or concern. You will have bots for ordinary issues, but when you need to reach a live agent. The wait time is usually fast and not hard to find.

Vorteile

Desktime is a no brainer if you have a clients who switches between projects and they require you to be billed every penny with them time you spent on all of them.

Nachteile

depending how big is your organization, you will come across with employee that can manipulate the system by moving the mouse or use videos to fake they are working. You can only catch the cheater by manually viewing their profile because the Excel export will only give you the overall time for the day, but not the activity you can catch by viewing their screenshots.

Swen
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

DeskTime is a must have!

Bewertet am 15.2.2022

Time tracking and attendance monitoring have never been easier! DeskTime has been really useful...

Time tracking and attendance monitoring have never been easier! DeskTime has been really useful regardless of working from the office or remotely.
It really improved our time management skills as with DeskTime's help it's very simple to check and evaluate where and how your time is being spent throughout the working day.

Vorteile

For me, It is crucial that the software that's being used by so many of our coworkers remain user-friendly and easily accessible for everyone. DeskTime absolutely delivers in that regard!

Nachteile

I'd say reports and reporting features could have been handled a bit better. I've found myself somewhat limited a couple of times when I was trying to generate some advanced reports but, that being said, you'll find no issue if you're not looking for something very complicated.

jihun
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Various functions and services that improve my productivity

Bewertet am 8.8.2021

Calendar linkage and the amount and field of my day-to-day work
It's nice to be able to visually...

Calendar linkage and the amount and field of my day-to-day work
It's nice to be able to visually check it.
In terms of productivity, it's good to have a visual chart to see if you're focusing on areas you can focus on or not having time to waste.

Vorteile

You can keep track of time automatically when you start your computer.
You can check the start and end time
It is possible to analyze which fields can be focused on work.
It is nice to be able to visually check the time wasted.

Nachteile

When you click on software on the taskbar
Response is a bit slow.
It's a bit disappointing that the design isn't luxurious.
It would be nice if the charts and expression methods were diverse.
The weekly report looks like https://www.getharvest.com/.

Antwort von Draugiem Group

Hi Jihun! Thank you for the honest feedback. We are continuously working on improving our product and will take your review into consideration. The DeskTime team

Taras
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

It looks more complicated than year ago.

Bewertet am 9.1.2017

I am using DeskTime for personal use (motivate myself to work hard and more careful ). I did the...

I am using DeskTime for personal use (motivate myself to work hard and more careful ). I did the pause for using your tool and after the pause in 1 year, I feel more difficult with DeskTime.
I had the issue with assigning some tool to the certain activity.
I am not sure but I have to fill that same tool could be in productive and unproductive depend on time. For example, I spend some time for studying on work PC after work hours. During the work hour, my learning tool is unproductive but after this is productive. I don't see a possibility to switch.

Antwort von Draugiem Group

Hello, Taras!

Thank you for your review.

Over these years DeskTime has improved its features quite a lot, working on making the app more intuitive to use.

While we can not offer to change productivity of apps in regards to time, you can always use the 'Private time' option to use your computer for non-work related activities - DeskTime will not track any time while this option is enabled.

Elena
Elena
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Couldn't live without it

Bewertet am 10.8.2021

I think I'm one of the early adopters and I've seen it evolve over the years. I always liked how...

I think I'm one of the early adopters and I've seen it evolve over the years. I always liked how they added new features and constantly improved the product.

It's very easy to use, intuitive, and it gives me everything I need from a time tracking app.

Vorteile

Love the fact that it captures everything I do on the computer. Even if I forget to track work on a certain project, I can always retrace my steps and assign the minutes/hours manually.

The productive/unproductive categorization is very beneficial to have a bird's-eye view of my activity.

I've used it in parallel with Toggl for a long time and Desktime was superior on so many levels.

Nachteile

I haven't yet found things I don't like about it.

Christopher
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best for employee monitoring

Bewertet am 17.3.2023

Overall great experience with DeskTime been using it for over 10+ years.

Overall great experience with DeskTime been using it for over 10+ years.

Vorteile

Employee monitoring and productivity tracking has always been a great tool especially during covid and the work from home era. The scheduling feature is also very user friendly.

Nachteile

Wish the scheduling was more built out, with text notifications for employees or a actual schedule app to be able to use for the everyday employee.

Alice
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy attendance management

Bewertet am 16.11.2022

Vorteile

Easy to use whenever the employer is located in the world. All employees will be logged in Desktime when they work, and the employer has the authority to check on all employees, see their arrival, time of spending on different programs, and their absence daily, weekly, or even monthly.

Nachteile

That DeskTime tracks every single web or program and names it. Depending on the employees' work/responsibility, it is a necessity to check on programs that are even unproductive, even though it's not true. It affects productivity and effectiveness.

Leshan
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

One of the best tracking system

Bewertet am 5.7.2021

Vorteile

Online tracking, silent client and reports

Nachteile

We haven't use the Projects option much.

In Betracht gezogene Alternativen

Time Tracker
Sunidhi
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Value for money

Bewertet am 16.4.2023

Vorteile

It is easy to deploy and monitor the exact data amd activity .

Nachteile

There is nothing to be disliked about the product it has all features which was required by us.

In Betracht gezogene Alternativen

TimeCamp
Hari
Hari
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Best App for check productivity

Bewertet am 7.4.2023

Vorteile

It is a valuable asset for tracking time in specific projects, we can also fetch the duration of activity going to serve a request, it also helps how many tools we are using in our working environment.

Nachteile

It fetch all the urls and decrease the security of a team. some time feels hectic.

Clarisse Maria
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Desktime helps my company to control my costs

Bewertet am 20.8.2021

Desktime is an essential tool for the day-to-day of my company, so that we have a good time control...

Desktime is an essential tool for the day-to-day of my company, so that we have a good time control of the activities developed.

Vorteile

The most important function in Desktime is for my company to be able to visualize in real time the time spent on each of the projects, without the need for controls or complex systems. In this way, we can correct any flaws in our planning more quickly.

Nachteile

We lost a little flexibility in use of the system when we need to later record the projects that we sometimes forget to register.

Sandeep
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best monitoring and time tracking application

Bewertet am 14.11.2023

My past 3 years we are using Desktime for 400 users. It's helping us calculating employees salary...

My past 3 years we are using Desktime for 400 users. It's helping us calculating employees salary and production hours.

Vorteile

Time tracking I most liked in Desktime application

Nachteile

Time Scheduling I least liked in Desktime Application