Homebase Erfahrungen

Vorteile

Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Nachteile

Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.

Vorteile

Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks.

My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours.

One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end.

I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.

Nachteile

I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.

Vorteile

I love how Home base is very easy to navigate. There are lots of features that help manage employees and keep up with reports. For house keeping industry I find it makes my life a lot easier.

Nachteile

No cons about Home base but if they would allow for more employee details in Team set up that would be awesome and beneficial.

Vorteile

Very easy to use. The user interface is very simple and easy to navigate.

Nachteile

I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Vorteile

Everything. For starters, it's very user friendly. I also love the scheduling, time sheet integration, PTO, chat/messaging, integration w/ Clover is HUGE. Having the COVID checklist when clocking in is also a great addition.

Nachteile

Homebase has some small glitches or bugs here and there but we look past that. For instance, although it's been a month or two now that I've heard an employee speak about this, Homebase does not always give you a notification when you receive a chat message.

Vorteile

I love that there is an app connected to the schedule and other features! A huge plus is my team being able to put in their own time off, and request shift trades or covers through the app as well.

Nachteile

The scheduler can run slowly, and it would be nice to be able to organize job applicants a little better.

Vorteile

I love the ease of communication Homebase allows with employees. No need to exchange personal numbers and all of the communication is one place. Also allows employees to clock in and out from their devices which is awesome when your the point of sale is also the clock and out spot. This way, we don't have to interupt the workflow to clock in and out. Also really like how Homebase shows your earnings per shift. No guess work at what your hourly paycheck will be!

Nachteile

My biggest complaint is just that there seems be a lag between the time you check a notification and the time it takes to refresh. So the app will show that I have a new notification when it's actually something I have already checked on. Not a huge deal, but makes me feel like I'm missing something when I'm really not. I could also live without a notification asking if I have clocked out of my shift any time I work past by specified hours. For Example, shift ends at 11:30 but I don't clock out until 11:45 - I get at least one if not 2 text asking if I forgot to clock out.

Vorteile

I love all the features of homebase. I have used several different scheduling products and homebase is by far the best! The scheduling, the ability to mass upload, the time clock, the time sheets, the reporting, the messaging! All of it is above and beyond anything I have ever used before! I would recommend this to anyone and everyone!

Nachteile

Only that I am not yet in a position to pay for the reporting features! I can't wait to use those!!

Vorteile

I like that schedules are showing in tables that is very organized.

Nachteile

I hope there is a way to put in the hours I need covered by a certain department and it will show if I have holes in the schedule. There is also no way put in bonuses, it is showing I can put tips but I would like to be able to put specific bonus type.

Vorteile

It links with our payroll system and easy to upload all hours. Employees love the phone app and I like that I can set controls on there. It was very quick to get set up and start using.

Nachteile

It is at times very slow to refresh. Other than that it has been a great addition

Vorteile

First off......It is free for basic features. I love that it has an app for phone and tablet use. It is very intuitive and easy to learn. Staff can track their time and their salary. I could make a huge list here, but basically it is the software we needed, but now we can't live without it.

Nachteile

Some of the features are a little on the expensive side when purchasing plans, but mostly because of our exchange rate.

Vorteile

I love that the employees can request time off or switch/trade shifts from their phone and I can instantly deny or approve the request. I love the ease of pulling the time sheets, and reading the time sheets. I love the access to be able to edit employees time on a daily or weekly basis. Employees can be horrible for clocking in early unauthorized, not clocking out to walk down the street to the store, etc. This app makes it simple to edit this carelessness from employees without even having to sit them down and talk to them about clocking in and out. Its kind of like, Okay, you want to take 20 mins to walk down to dollar general and you have already taken your lunch previous, oh and you didn't clock out. Well let me fix that mistake for you. The system tracks tardies, which is awesome, bc after 90 days, anyone who has been tardy more than 20% of their shifts, only gets offered a part time position within the company. This system gives us accurate data to show the employees at their 90 day evaluation, and the data can't be disputed bc it is tracked based on their clock in and clock out times.

Nachteile

I don't like the fact that there is not room for multiple clock outs under the edit mode. If we do not clock out for an extra break, there is no where to add it. I always have to add the time employees are gone to their lunch break. It give a false interpretation and false data when we pull data from this system for evaluations. I really wish you would update this to add columns for extra breaks, and reasons for the breaks. Also, I wish you would add a column to give explanation for employees that clock in late, miss a scheduled day, or clock out early. This system does not even track early clock outs, just late clock ins. We often find that employees will leave early to take care of things, and sometimes it can become repetitous. I would like to be able to track the data.

Vorteile

This is a very simple to use software and it is very easy to train our store managers to use it. It also gives visibility to All team members who is scheduled and for what shift.

Nachteile

It is really the best scheduling software. I do not have anything negative to day about it. The only thing that I wish it has, is the ability to have another layer of management report view that would allow my General manager to see that exclude those reports reserved for me as the owner. Current levels are "owner/general mgr", "store manager" and "user". It would be nice to separate "owner" reports from "general manager" reports.

Vorteile

Ease of use, nailed key functions needed, intelligent navigation, visually uncluttered despite having a lot of functionality.

Nachteile

It is not a shortcoming of the software but of non-technical users. The biggest problem I have had is bringing along the technophobes who are used to working with...wait for it...paper calendars and personal journals to keep up with. They yearn to be able to use something so powerful but blanch when they open the home screen and see what is available. It is about as user friendly as can be imagined but some still are so intimidated that it is hard to get them to dig in. When they do, they begin to appreciate the value that is provided.

The key is bringing the shy types along S L O W L Y. This software will sell itself once it is given a fair opportunity to shine. Just grit your teeth and work with them. It's more than worth the effort.

Vorteile

Most of our staff is young and are on their phones all the time anyways. This app made scheduling a breeze with requests to switch shifts and time off easy to fill and move around hours. Plus there was no more second guessing what time you were scheduled for or who is off. Also you have the ability to message staff through the app which has made interoffice communication much better!

Nachteile

The free version only allows 1 manager- I recommend upgrading and letting a manager from every department be able to manage their employees coverage. otherwise it gets a bit overwhelming for 1 manager. Occasionally the app will not let me in asking me to enter a verification code, that is a bit annoying.

Vorteile

The reason that I started using g homebase was because it is linked to Square. However, even if I stopped using square I would still use homebase!

Nachteile

Some of the reports are difficult to configure and very time consuming to drill down to the data we need

Vorteile

Homebase is easy to use, quick, and effective. There is practically no learning curve for new employees. Scheduling is a breeze, as is running reports for payroll. It gives me quick reporting to see my business performance, even when I'm not there I can see how the shops are performing. Clock-in features work great. Customer service and troubleshooting (not that you'll even need it) are seriously amazing. This team treats you like your problem is their main priority.

Nachteile

I wish the date selection feature still said the day of the week like it used to. It says July 10 2019, but it used to say Wednesday July 10 2019. I mean... that's all I can think of that I would change... and that's kind of a non-issue.

Vorteile

I was looking for something that was easy and convenient to use and most of our employees are contractors and we do not need to track their hours and we do have one employee that we have to pay hourly and this just seemed like the best way to go. It was free to use for what we needed. What could be better than that. Homebase is wonderful and is just what we were looking for. We are a small business and when we grow we of course will use the service more. But it saves me time doing payroll and it is ADP friendly which is another plus .

Nachteile

It was a little confusing at first but after using the features and playing with it a bit I found it to be quite logical so I was able to figure things out with just a little playing around. As i played I thought it to be a wonderful program and I could see what a time saver it could be especially if you have more employees than we do.

Vorteile

I think it is fairly simple to use and for all questions I have I generally get quick answers from support. The free HR support offered during the pandemic was very generous and we ended up signing up. In past reviews I have stated that I think your pricing should be based on a sliding scale depending on how many employees a business has. For someone like myself, who only has 2 hourly employees I don't need to use HR pro much and may not be able to justify $800+ for annual renewal for minimal assist and usage. I do like the onboarding paperwork feature that was added as well.

Nachteile

I don't like that when publishing a schedule, the default on my version is to update all employees. Unfortunately, we had to furlough employees and if I don't manually change it, it defaults to alert all on our team even though they don't have a schedule or employed by us currently.

Vorteile

Ease if use, adaptability, manager notification, team communication, documentation of absence, mobile access, etc. are all so easy to use and makes life easier for scheduling coverage for shifts.

Nachteile

Some reporting features are hard to understand how to run them. Also for additional features, it requires upgrading to more expensive subscriptions.

Vorteile

keyword search options, project creation for teams, to-do lists, individual communications with team members, the fee includes unlimited team members (a big selling point for an agency on a budget),

Nachteile

The only flaw I can think of is I wish that customer service had live chat.

Vorteile

Unlimited users. Free COVID screening questions until September. Easy to copy schedule from one week to the next.

Nachteile

Takes a while to find all the different places to block notifications. I was getting 30 or 40 a day, about features we weren't using.

Vorteile

The software is easy to use and has been very helpful to track our employees time and also to create and deploy our schedules. Also for tracking labor it is very useful.

Nachteile

There is very little to dislike. That is why I keep using it.

Vorteile

We use Homebase as the timeclock for our company. All of the hourly-paid emplyees use it. It does what it needs to do, it clocks me in and out to get paid.

Nachteile

Can't compain about Homebase. It does what it needs to do. It clocks me in and out at work. I need to clock in to get paid.

Vorteile

Homebase makes my scheduling so easy. I do not have a schedule that repeats itself from week to week for any of my employees. Homebase has made it easy for me to keep track of all of my departments and schedule them with ease. I love that I can create a template to use for my schedules and just assign shifts to my team as needed. It was very easy to implement this when we first started with Homebase. The color coding on the schedules makes it easy for my team to know what they are doing.

Nachteile

It is sometimes temperamental and hard to clock in and out of on your phone. It will kick you out of homebase where you have to relog in and that takes time. That is sometimes due to our wifi here at our facility, but the geo fence acts up at times too.