Homebase Erfahrungen

It has a really easy interface for everyone to clock in and out with their passwords when they start and end their shifts. It also allows all our employees to download an app to their phone that will remind them to clock in/out and also will tell them how much they made that day! Love that.

As an administrator it doesn't allow me to schedule a shift for my employees and have them clock in and out for their lunch or breaks. In order to account for lunch break, the only way to do it is to do multiple shifts for that person for the day. That part is kind of annoying, but not a deal breaker. It is also not an easy interface to use templates from previous weeks or rename then. It says you can do it once the schedule is published, but it doesn't direct you to there once you have done so.

Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.

The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.

useful, helpful, mostly accurate and user friendly

connectivity issues, password issues etc.

Homebase combines scheduling, payroll and tax information for each employee and makes onboarding simple.

I haven't experienced any issues with Homebase, as of yet.

I love the ease of communication Homebase allows with employees. No need to exchange personal numbers and all of the communication is one place. Also allows employees to clock in and out from their devices which is awesome when your the point of sale is also the clock and out spot. This way, we don't have to interupt the workflow to clock in and out. Also really like how Homebase shows your earnings per shift. No guess work at what your hourly paycheck will be!

My biggest complaint is just that there seems be a lag between the time you check a notification and the time it takes to refresh. So the app will show that I have a new notification when it's actually something I have already checked on. Not a huge deal, but makes me feel like I'm missing something when I'm really not. I could also live without a notification asking if I have clocked out of my shift any time I work past by specified hours. For Example, shift ends at 11:30 but I don't clock out until 11:45 - I get at least one if not 2 text asking if I forgot to clock out.

Being able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on.

Sometimes staff tell me they don't get notifications of schedule change when I post it.

This makes scheduling our bar staff extremely easy and helps to track other payroll accounting data like start dates, hours, etc. It also helps to communicate with staff and provides a good source of applicants from a tailored database of hospitality industry applicants.

It could have more features for team communication and collaboration. The dashboard navigation is pretty straightforward but could be improved.

I have been looking for software that combines payroll and schedule seamlessly. I love seeing the payroll cost per hour on my schedule!

I haven't found a feature I do not like yet. If I have to be super picky, having a visual of individual teams on the schedule would be great!

I like that schedules are showing in tables that is very organized.

I hope there is a way to put in the hours I need covered by a certain department and it will show if I have holes in the schedule. There is also no way put in bonuses, it is showing I can put tips but I would like to be able to put specific bonus type.

This is a great software for small businesses. It makes payroll and reviewing and editing employee timesheets easy. Also the customer service is exceptional!

It can only do so much. It is an extremely simplified payroll software, but assisting employees throughout the onboarding process is not as easy.

Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks.

My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours.

One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end.

I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.

I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.

I've used this for so long now it is hard to imagine what I'd do without it. We began using it as a simple time clock, and it has slowly become our go to for hiring, time tracking, time off, and employee messaging. If you have a mostly hourly workforce it is super simple to setup, and as your business grows it has helpful and intuitive tools to make your life easier. Their support in my experience can be a bit disorganized, but they always get the job done and are easy to work with.

Not as helpful for salaried employees as it is for hourly employees in my experience. The lower tiers lack some of the onboarding functionality and digital form filing I'd like it to have, but I think this may have been added recently.

I really value the integration with Square POS that allows me to use the analytical tools within Homebase. It's really helpful for me to be able to see my labor estimates and even the weather (coffee is largely dependent on weather). I value the real-time feedback on my labor costs as well. I also appreciate the flexibility of the timecard programming that allows the real world to happen and for callouts to not totally disrupt my timecards. We LOVE your integration with Gusto that makes my payroll incredibly easy. I came into this position expecting to drop your platform for hotschedules, but I've stuck with it because you integrate really well.

I am currently having problems with your Square POS integration and it's causing me to not enjoy the best parts of your program. Unfortunately your technical support is so backlogged that I get calls late at night when I can't access the program to make a fix.

It is nice to choose the apps that will work for your type of business. We are a sports bar, and it was perfect for us. It feels so good to not have a bunch of added items you dont use on your POS!!!

It seems to slow up at times, but it resolves quickly.
I don't like that we purchased a tablet and that will be outdated so it no longer is supported or provided updates. The tablet is convenient, easy to use and we use it for training new staff!

I like that I am able to link all of my locations within one application. I can easily schedule someone for multiple sites and assign specific duties, send messages, approve or decline time-off, etc.

I do not like that I can't edit someone's information when they take ownership of their account. I have some that forget passwords and not update their personal information like phone numbers and email addresses.

My team used Homebase as a scheduling and communication tool. If we needed a day off, there is a setting to where I can request a teammate to switch shifts with me or I can request cover. This made it super convenient if I needed a day off last minute.

As for communicating with my team, this was the best! When sending out a group message, it allows you to message the people who are only scheduled for a specific day. So if you needed to let the team you're running late or that you need someone downstairs to bring up supplies, etc. I wouldn't need to take time to select the specific people I need to inform, it would automatically pull up those people from the schedule. This software not only lets you message the people you are scheduled with but it also allows you to see who is scheduled that day. I enjoyed this feature because it let me know when I was working with my bestie or my not so bestie.

Another tool I loved on Homebase was the income tracker. This software was able to track when I worked and for how long and would provide an estimate on how much money I have made that pay period. It wasn't hard to find either. This helped my anxiety a lot because I knew if I had enough to pay my upcoming bills or if I needed to pick up an extra shift.

There is only one thing that I have to say is a con and I think it's more my managers fault. There is a feature in Homebase that allows you to potentially get a small amount of your paycheck early. Unfortunately every time I tried it never worked, but I am pretty sure it's because my manager was against that feature and enabled it. I think this feature is so awesome for employees especially during this inflation period and living in an expensive city.

It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently.

When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason:
whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!!
With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them.
you're welcome :)
I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers.

Ease of use, nailed key functions needed, intelligent navigation, visually uncluttered despite having a lot of functionality.

It is not a shortcoming of the software but of non-technical users. The biggest problem I have had is bringing along the technophobes who are used to working with...wait for it...paper calendars and personal journals to keep up with. They yearn to be able to use something so powerful but blanch when they open the home screen and see what is available. It is about as user friendly as can be imagined but some still are so intimidated that it is hard to get them to dig in. When they do, they begin to appreciate the value that is provided.

The key is bringing the shy types along S L O W L Y. This software will sell itself once it is given a fair opportunity to shine. Just grit your teeth and work with them. It's more than worth the effort.

I like that my team all have access to the schedule as soon as it comes out. The ability for them to request days off on the app is amazing because I do not have to remember all the days, it comes up while I'm making the schedule. The ability for my team to clock in and out on their phones makes it easy and efficient and the ability to track where they did so is very reassuring. Everyone on the team is also able to message on it which means everyone can be in contact even without everyone sharing their phone numbers. The ability for the team to see who they are working with and in what positions is a great bonus too.

I would love to be able to put on the schedule that we are closed on certain days (for holidays or other reasons) just as a reminder for the team. I would also like an option to remove employees without having to terminate them. In cases with students going back to college but working on breaks or families taking maternity leave, they don't need to notifications from Homebase, but they are still planning on continuing to work later on.

We love the software. It allows us to schedule, save info, talk to employees, and hire! I would love to have the pro feature but we simply cannot afford over $300 a month just to schedule and speak to employees. I’m a VERY small business and that takes about all the left over money I have at the end of the month.

The price, it also has been glitching ALOT. Most days I can’t see the schedule I created. The app will appear blank as if nothing has been created. I have deleted and redownloaded the app and still experience issues.
The fact you can’t have multiple managers to adjust the schedule SUCKS. I am always signed in under my husbands profile to adjust the schedule. Please fix this. So many company’s would love this new permission set.

I was looking for something that was easy and convenient to use and most of our employees are contractors and we do not need to track their hours and we do have one employee that we have to pay hourly and this just seemed like the best way to go. It was free to use for what we needed. What could be better than that. Homebase is wonderful and is just what we were looking for. We are a small business and when we grow we of course will use the service more. But it saves me time doing payroll and it is ADP friendly which is another plus .

It was a little confusing at first but after using the features and playing with it a bit I found it to be quite logical so I was able to figure things out with just a little playing around. As i played I thought it to be a wonderful program and I could see what a time saver it could be especially if you have more employees than we do.

The software does what its' meant to do, keep track of clocking in and out. This helps to supplement the payroll process greatly and is easy to access and use by out employees.

The scheduling function could be better. Our industry a little different, usually the work is project based. It would be nice to be able to schedule multiple people to one project with just a start time. We usually don't know when exactly a show will end, or when everyone will make it back so adding some flexibility would be very helpful. Even just having the ability to schedule multiple employees at the same time instead of having to click each one would be great.

The core feature we needed was employee time tracking, but we have started using this for team communication and posting new jobs and tracking applicants.

I wish I could easier audit when the manager edits clock ins and clock outs.

Homebase works much like an Excel spreadsheet...but easier and minimalistic. There are not as many services out there as one might think, and most of them are meant to organize hundreds of employees. Homebase seems to have been made for smaller businesses and crews, with an interface that is easy to work with.

Printing. Printing the schedule directly from the program was, at first, a nightmare, and the same can be said for sharing the finished schedule with others. Now, however, Homebase has made their integrations more robust ,and there exist more format features.

As a small nonprofit museum, the best part of the software is the availability of a free version. It has all the basic necessities of a digital time clock, plus it is integrated into our Clover register and employees can download the app to clock-in for remote work.

Our pay schedule isn't normal. Instead of being weekly or bi-weekly, we run payroll twice a month (on the 15th and the last day of the month). THANKFULLY, there is an option for this in the settings, but the dates that our payroll periods begin on isn't the same from one month to the next. So, every pay period I have to go into the settings on a web browser and update the start dates. Unfortunately, the only solution that Homebase could provide is a more complex algorithm that would take into account what the last day of the month is, as well as adjusting the date if it falls on a weekend since our payroll company process the pay run on Friday instead of the exact date if that date falls on a Saturday or Sunday.