I absolutely love the response time from the support staff. Extremely important when issues occur during a live event!! The agenda building and Q&A parts are certainly the core features. Haven't seen anything comparable yet. And I have tested lots of comparable services. I also like the ability to run everything from an iPad in solo mode. No need for a Producer or technician at the back to handle ad-hoc adaptions. Very well implemented screening and highlighting approach for the Q&A tool. I have used the service in lots of different settings (from 20 to 250 participants and in areas with limited internet connectivity) and so far it has never let me down in terms of reliability, connectivity, scalability.
The Q&A tool is certainly at the top end of available solutions. There are very competitive services available that have a more comprehensive, customizable and fresh look in terms of rendering input from the audience. For example pre-defined scales, 2x2 matrix, user supplied backgrounds.
I would love to see more efficiency-oriented features on the admin side. For example the ability to duplicate complete events and not only individual agenda items, automatic recalculation of all starting times if you change the duration or start of an agenda item, pre-defined scales. The pigeonhole team is usually very responsive to feature requests and does a great job of keeping me updated on their feature roadmap.
Helped to support a number of global events
Really like the word cloud feature and different view options- it is very user friendly and participants enjoy the interactive experience (particularly more introverted characters who are less able to speak out in a big meeting). We have used it to complement a number of global events in Singapore, UK, Netherlands, Nairobi, US and Switzerland. The interactive use varied in different locations- Asia and US was best. UK and Africa least used-In Nairobi we found people preferred to speak out and in the UK participants were less comfortable with the technology. The most interesting use of the word cloud was in the US where participants submitted a six word story- this was visually very effective as the word cloud enabled us to vote on the best stories and participants really loved this. Since that meeting we have received requests to use pigeonhole for other US events.
Nothing to not like- the tool is effective and easy to set up- it definitely increases participation and encourages people to join in and get involved.
Very user friendly both as event administrator and participant; the ability to show live responses really facilitates interactive discussions and injects new energy into an event; ability to store responses facilitates report writing and harvesting process; particularly enjoy polls and word clouds
Did not fully play around with polls and data visualization functions, and would be interested to see what other visualization tools would work well; need to be careful of overuse as beyond the novelty factor, I've also observed fatigue where participants stop responding
I recommend it!
Easy to make a discussion during a presentation or a meeting, live responses are great as well. Also we had to contact the support of the software few times and it was a fast and pleasant experience!
How do you use the admin panel when everyone is watching? there could be a way however I couldn't find it
Thanks for the amazing review, Tedi! If you're running this on your own, you can use our Solo Presenter mode on the Projector Panel. Just click on the questions to enlarge, and click on the Answered button when you're done. You don't need the Admin Panel unless you have filtering enabled. More info here: https://www.youtube.com/watch?v=VT9hwhkHg08
Feel free to reach out anytime you have questions!
Getting feedback from the particpants/audience and the fact of bringing the audience to participate to the meetings for more interest.
- Easy to create sessions, Q&A and adding participants.
- Large choice of questions type
- Nice layout on the audience panel (can it be customized?)
- Have been struggling to find the option "use email address instead of passcode"
- Could not find how to work on admin panel without showing it to the audience
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