Infoplus Erfahrungen

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115 Bewertungen
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Infoplus Definitely Gets The Job Done
Bewertet am 31.3.2023
Vorteile
Very intuitive portal on the 3PL and the client side. Quick to implement. Reliable. Smooth. Scalable in terms of order volume/clients.
Nachteile
Limited customization abilities. All the table stakes requirements for a WMS are there, but if you want to custom build enhancements it'll either be limited and/or costly.
In Betracht gezogene Alternativen
ShipStation- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
InfoPlus Review by Robin Geoghegan
Bewertet am 23.3.2023
It's about an 8 out of 10. It will be higher if you can fix your order processing issues when...
It's about an 8 out of 10. It will be higher if you can fix your order processing issues when InfoPlus is undergoing maintenance or updates.
Vorteile
I appreciate the number of options for shipping in order to keep costs down for our small business.
Nachteile
Our orders are getting "stuck" between WooCommerce and InfoPlus and not flowing in to InfoPlus whenever InfoPlus does an update or has maintenance. InfoPlus needs to find a better way to cache orders flowing in so that once updates or maintenance are complete, orders flow in. My team is having to manually fix this every time InfoPlus has an update or maintenance. Extremely frustrating.
Antwort von Infoplus
Hi Robin,
Thank you so much for the feedback! We completely agree with you in regards to caching orders while we're in our short period of down time for maintenance. I will make sure this is on our product roadmap if it isn't already there!
Just as an FYI, you can sign up for email/text alerts at status.infopluscommerce.com as we always push out alerts the day of and right before we go down for maintenance, this might help you stay on top of those better until we can systematically address the issue. Thank you again for the feedback!
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Waste of money and time
Bewertet am 4.4.2023
Worst ever
Worst ever
Vorteile
Absolutely nothing. This system is not meant for warehouse management.
Nachteile
That unfortunately it was the only option we had at work.
- Branche: Automotive
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
my experiance with infopuls
Bewertet am 30.3.2023
Jack Cooper is the first company i have worked for to use infoplus. I have found implicating it...
Jack Cooper is the first company i have worked for to use infoplus. I have found implicating it into my work regimen very useful and have heard talks of the company expanding its use to other departments and look forward to being part of the transformation and process. I also will most likely suggest infoplus to other companies if I feel it would be beneficial to their services.
Vorteile
some of the things I like most about infoplus is its simplicity. the formats are easy to follow and truly prevent me from making mistakes.
Nachteile
I'd have to say there isn't much I don't like about infoplus. the only con i can really think of is the out of country label process. we don't have many of those, so it really isn't that bothersome.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
InfoPlus is what we needed and able to be customized for further needs
Bewertet am 23.3.2023
Good stuff over all. Infoplus has been what we need for so many parts of our fulfillment operation...
Good stuff over all. Infoplus has been what we need for so many parts of our fulfillment operation and has come through when we needed it.
Vorteile
The scripts we are able to make have been game changing for us. It is simple to use as well!
Nachteile
The processing time and app. When we have heavy days with orders, it feels like the system can't keep up so we are trying to sort orders and it takes forever for us to just get to where we can work them. The app has always had issues. It normally works find but again, the processing can't keep up with how fast we want to pick at times which hurts our efficiencies.
Antwort von Infoplus
Hi Zac,
Thank you for the review! You'll be glad to know that we have been hard at work addressing the speed and processing issues you brought up. Over the next couple of weeks we will be incrementally rolling out some infrastructure and database changes that will mitigate performance issues in times of high demand. This will be an ongoing theme as there will always be ways to optimize our performance :) glad you're happy with our services!!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Good software!
Bewertet am 28.3.2023
Vorteile
relatively easy to use and i can manage the impt features by myself
Nachteile
UI could be improved inventory hard to see all in one placeshould give quotes when creating shipping labels so you don't have to create the order> wait for account rep to give quote > approve -- extra workthere's a lot that i don't use because it's not super intuitive
Antwort von Infoplus
Hi Stephanie,
Thank you for the feedback! I would look to point out that there is the ability to "Lookup Parcel Rates" and even rate shop automatically via the action menu of the order table. Hope this helps! Thanks again for the review.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Warehouse Management Tool
Bewertet am 24.3.2023
We use it as an intermediary between our warehouse and us. It is absolutely amazing! Easy to work...
We use it as an intermediary between our warehouse and us. It is absolutely amazing! Easy to work with.
Vorteile
It is so easy to track, manage, and fulfill wholesale and e-commerce orders.
Nachteile
It is sometimes prolonged and hard to work on. Once an order is processed, there is no way for the user to make changes to the order.
Antwort von Infoplus
Hi Maria,
Thanks for you feedback! I did want to let you know that there is a way to edit orders once it's processed, although I agree it's not super intuitive! To do this, you must use the "edit processed orders" function of the action menu (not the typical edit button). This will allow you to edit anything about the order, other than line items and quantity (since it's already processed). Hope this helps and thank you again for the review!
- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Food52 - Andres Carrion - Info Plus review
Bewertet am 31.3.2023
Obsolete inventory, zone shipping, forecasting
Obsolete inventory, zone shipping, forecasting
Vorteile
It's overall very easy to use. There are many options to customize reports, and there is a lot of visibility.
Nachteile
It would be great to see a dashboard for orders — how many shipped in a period (day, month, quarter, etc.)? What states are the orders shipping to? What items on orders are running low on stock?
Antwort von Infoplus
Hi Andres,
Your dashboard request is something that is currently available within the home screen of Infoplus. You can create "metrics" using smart filters on your data table, I've linked a knowledge base article that should be helpful to you.
https://www.infopluscommerce.com/knowledge-base/customize-your-dashboard
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
My journey with Infoplus
Bewertet am 23.3.2023
I've used the software for more than 3 years now. I haven't used many other similar systems and at...
I've used the software for more than 3 years now. I haven't used many other similar systems and at this time wouldn't think about it either.
Vorteile
The system itself once up and running just works. There is NEVER any downtime and it simply performs exactly how it's advertised.
Nachteile
Sometimes the search features make it difficult to find orders. Not often, but when it does it's a pain.
Antwort von Infoplus
Thank you for the review, Christopher! You'll be happy to know that we are currently addressing the cloud search feature so that it works across all tables regardless of what is being searched! This update should roll out in the next couple of weeks.
- Branche: Pharmazeutika
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Good for a start up
Bewertet am 12.4.2023
Vorteile
Ive used many different WMS systems. This one works well enough for first timers and/or new businesses
Nachteile
Lack of being able to edit shipment info once they've already been received. Sometimes mistakes happen and need to have access to be edited. Also lack of relevant information cross over between the mobile floor app and the desktop site.
Antwort von Infoplus
Hi Tara,
Thanks for the review! I'd like to point out that orders can indeed be edited after they are received. If the order is "on order" you can edit anything about it using the edit function. If the order is processed, you can use the "edit processed orders" function of the action menu. If the order is processed you cannot edit line items or quantities at that point since the order is already allocated. You would need to get in touch with the ops team to "unfulfill" the order in that scenario, if it's allowed by your partner. Thanks!
- Branche: Lagerung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Too Slow
Bewertet am 28.3.2023
Vorteile
Overall it is a good system. We've looked at other systems, but stick with InfoPlus, despite its slow speed.
Nachteile
Server speeds are too slow. InfoPlus needs to invest in servers to increase the processing time. Some of it may just be poor code, but overall it just moves too slowly.
Antwort von Infoplus
Hi Ryan,
Thank you for the feedback! You'll be happy to know that we have been hard at work addressing the speed issues and are getting to roll out some updates in the coming weeks that should really help in that area!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Superhero
Bewertet am 10.4.2023
Working outbound and inbound
Working outbound and inbound
Vorteile
The site was fast and organized and detailed
Nachteile
Internet connection caused it to lag but it’s all good
- Branche: Bekleidung & Mode
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Infoplus review
Bewertet am 3.4.2023
Vorteile
I like that I can look up my orders effectively and cancel the order if need be.
Nachteile
I don't like that sometimes my order will say fulfillable when it actually is not able to be fulfilled.
Antwort von Infoplus
Hi Eliza,
Thanks for the review! The "fulfillabilty" column details whether or not an order is fulfillable at that moment in time, not taking any other orders into account. I imagine what is happening is that other orders are being allocated before or at the same time, and the allocation of those orders then makes your current order not fulfillable.
- Branche: Lagerung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Pros n Cons
Bewertet am 5.4.2023
Vorteile
Good UIEasy to Use Easy to understand and communicate
Nachteile
Colour are not good that are usedSometimes slow
- Branche: Lagerung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
eCommerce Fulfillment Perspecitve
Bewertet am 15.2.2023
The main parts of our system that we are solving are order and inventory management. The warehouse...
The main parts of our system that we are solving are order and inventory management. The warehouse layout is built in the system for storage, and Infoplus allows order batching and wave picking to increase our order throughput.
Vorteile
Infoplus is a good-looking software with a solid core set of features. The table management and navigation are simple to use, allowing for easy filtering to the information needed. The Javascript features on many functions help us customize the product to our needs and let us build out our business rules and make custom reports easily.
Nachteile
Even though Infoplus has a lot of features, they are missing some depth for scalability. The software seems like it was built for companies with a couple lines of business since the tools and modules do not scale well in their current state. Infoplus also does not allow for backend database access, say like an Oracle database, so doing functions with a lot of records is much slower, which is another issue of scalability.
- Branche: Lagerung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Good System
Bewertet am 23.3.2023
Infoplus is one of a couple WMS systems we use to support our clients needs, and it's a powerful...
Infoplus is one of a couple WMS systems we use to support our clients needs, and it's a powerful system that meets our needs.
Vorteile
The software is much easier to use than a lot of other WMS's out there, but still has a full suite of features. A great tool for managing 3PL operations
Nachteile
Like with any enterprise software, it takes a little work to get up and going. But that's not really a con, that's just how the process goes.
- Branche: Sportartikel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
External User
Bewertet am 4.4.2023
Excellent
Excellent
Vorteile
Are experiance is very much a user as our 3pl run the show. But I find the product fuctional
Nachteile
No any you need to ask Shipcalm this question
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
infoplus review
Bewertet am 23.3.2023
It's been great using this software to look up orders and inventory. Easy to find the information...
It's been great using this software to look up orders and inventory. Easy to find the information and easy to change anything necessary to be changed.
Vorteile
It's very easy to use and what you don't know, it's easy to figure out.
Nachteile
In the ways that I use InfoPlus, I don't really have anything that I don't like about it.
- Branche: Lagerung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
operation review.
Bewertet am 4.4.2023
Vorteile
tracing features are great. Making reports are great too.
Nachteile
Mobile app has could be better. Could use more automation when it comes to label linking.System speeds are an issue as well at times.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
CSR User
Bewertet am 23.3.2023
Vorteile
I enjoy the customer service from tech support whenever an issue arises
Nachteile
I honestly do not have any issues with Infoplus. Everything works just fine
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Pros & Cons
Bewertet am 23.3.2023
We use infoplus for All the operation in our company like creating order, shipping order and...
We use infoplus for All the operation in our company like creating order, shipping order and receiving and inventory.
Vorteile
User interface is great. It is easy to use.
Nachteile
Some time it gets freeze and gives some receipt errors.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Infoplus rocks!
Bewertet am 28.3.2023
Vorteile
Vendors have the capacity to put in their orders and scan the paperwork. Saves a lot of time and very efficient. Makes work a lot simpler
Nachteile
it used to be really slow to pull up all reports but that got better.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Absolutely USer Friendly
Bewertet am 4.4.2023
So far, so good. We could not be happier with our partner software
So far, so good. We could not be happier with our partner software
Vorteile
The easy to navigate dashboards take just a few mouse clicks to get to where you need to be. The reporting is spot on and the help functions make things very clear.
Nachteile
Nothing needs to be addressed at this point.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Very Powerful Inventory management tool
Bewertet am 23.3.2023
Vorteile
The customizability is absolutely fantastic, Customer Support assistance from InfoPlus to get the desired results were also excellent in understanding what we're looking for, and giving more than one possible solution where possible.
Nachteile
User friendliness on using the system could be a bit better, and the site lags sometimes, likely due to the volume of data being fetched for each table.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Great
Bewertet am 23.3.2023
Vorteile
Easy to use for inventory management and creating orders for the warehouse team to process.
Nachteile
Ability to bookmark features that I use on a regular basis.
Antwort von Infoplus
Hi Mindi,
Thank you for the feedback! I'm happy to share that we do have homepage features that allow you to essentially book mark pages and records in the system. Check out this article to learn more! Thanks again for the review and don't hesitate to reach out to support with questions!
https://www.infopluscommerce.com/knowledge-base/customize-your-dashboard