TrueCoach Erfahrungen

Using TrueCoach for exercise programming for clients has been a breeze. They have easy access to video tutorials for exercise and they have a built in library for various different movements. I really like that I can see when clients complete workouts as well, see their weekly, monthly, and 90 day compliance/adherence rates in addition to any goals provided to them. For nutrition, there is even My Fitness Pal Integration which makes things even easier for clients looking for muscle gain or fat loss. This software has made my job as a fitness coach so much easier.

At times, the software has frozen/crashed on me while using it with clients and I have lost their progress during the workout. However, these incidences were very rare.

TrueCoach was a godsend for me to keep training clients during the pandemic. I've never used an online platform for any of my training, but this made it easy for me to program for my clients' needs as well as keep them accountable. They have an extensive library of exercise videos, but you can also add your own or grab a link with youtube etc.- simply amazing! On the client side of things, the feedback I got was "simple to use"; "love the video demonstrations"; "love checking in". If my clients are happy, I'm happy!

There was nothing I didn't like about this program. It met all my needs, which in turn met my clients' needs too :)

It is light and quick - easy to navigate. It is quick to program.

I don't like that you can't easily save individual workouts to drag and drop or load into the calendar. I don't find the programs feature useful. I need to copy and paste in two different tabs and can't see my workouts when programming. Not very functional for coaches. I don't like that there is no progression feature and that you need to type in text for sets and steps. It leads to too many user errors.

I don't like that you guys are adding features like payments instead of fixing these use issues. I don't have confidence that you are working on them or see the need.

I also do not like that the price doubles from 20 clients to 21. That does not make sense and is not friendly for mid-tier coaches with a moderate workload.

I’ve been using TrueCoach for a LONG time (since it was originally called “fitbot” and didn’t have an app!). I love that the team is always improving the software for both clients and trainers.

Because of TC, I’ve been able to grow my business into a six-figure coaching program where I can have a handful of customized clients AND pre-made programs for more passive clients/passive income. It’s user-friendly on both sides, simple, and attractive looking. I had tried other software programs before that are probably great if trainers want to add in more nutrition and other details, but for those of us just looking to create high quality fitness plans with video feedback/submissions, detailed cues, and easy tracking — this is where it’s at.

My favorite features:
- My clients can submit videos and I can submit videos back in response.
- Written feedback is also very easy
- Messaging clients is simple
- I love being able to upload my own exercise library AND being able to outsource other links in case I haven’t filmed something myself
- Copying & pasting has saved me soooo much time with workouts and adding subtle progressions

Least favorite parts about TC:
- Managing subscriptions was complicated for me since I wasn’t able to do one-time billing as well. I bill my clients separately now.
- I do wish we could have days where instead of adding a workout, we can add a write up. So no A, B, C sequencing. I just use the workout format to write in educational posts for my clients and it works fine but I’d love if there was a plain option (kind of like rest days but not rest days).
- I wish I could organize my clients into “folders” rather than tagged groups. Having folders to click on would be SO helpful instead of having a long list and then always needing to click on the tag I want to focus on.

It's so easy for clients/athletes to set themselves up. Understanding and tracking their work/progress is impressively intuitive even for the not-so tech savvy. On the programming/coaching side of things, the browser experience is incredibly smooth. Coaches find ways to make programming more efficient every day!

The mobile app is great from an athlete standpoint, needs work (start existing!) from a coach/programmer standpoint. Currently, coaches have to program on the browser version on mobile, the UI/UX isn't as seamless as the athlete/client end of things.

- Makes everything look professional
- Easy to transfer workouts/programs
- Great to collect consistent payment
- User friendly
- Amazing program and gross with you!

- Having to wait for new features!
- The inability to have your coaches link to their own stripe account.

Helps me train clients that leave the area but want to continue with their fitness journey.

Better "how to" videos on each aspect of the back office management. Mostly easy enough to figure out but would be nice to take the guess work out.

-It is a simple interface
-Allows me to keep in great communication with my clients
-I love that my clients can upload their videos and I am easily able to give them feedback
-It's great that there is an app
-The programs feature is crucial for my business!

-The biggest logistical issue I've run into is adding clients who have used TrueCoach with a different coach. It is always a process of me messaging for help, needing to add the client to the conversation, then you all manually changing the client over to my platform, with additional follow up messages to make sure everything is resolved. It would be great if this process could be automated, for example sending an email to the client saying that I've requested to work with them and have them confirm they'd like to work with me and have their account transferred over.
-Other than that, just additional features! For example, I do sessions and/or calls with my clients. I would like to have a space to upload recordings of the zoom calls and call summaries. Some sort of centralized shared notes space would be great where both of us could comment and edit. This would increase the interactive nature of the platform and allow for additional communication with my clients.
-Expanded video library, there are a good number of exercises I have to find videos for myself, I probably am using the provided video library 50% and my own videos 50%
-A scheduling feature would be great that maybe connected to google calendar, again to keep everything on the same platform
-I currently use a program called coach's eye to analyze my clients' videos and give feedback. It would be cool if there was a feature built into TrueCoach for that

I've tried pretty much every software there is out there for fitness trainers and coaches. Even when a new one come alongs that seems like it may be comparable as far as features and ease of use are considered, I'll get a free trial just to see. And TrueCoach by far beats every competitor in my mind and experience. The functionality and customization in the ability to adjust programs, videos, text, workouts, etc., nobody else can touch. It's the simplest and easiest software to use. They continue to make additions such as the MyFitnessPal and Stripe integrations that make it possible for you to do more and more in there. They allow me to deliver content to my clients that aren't even workouts (which is so helpful), such as nutrition guides, resources, web links, and I can do check ins within the app, and so much more. TrueCoach allows me to continue scaling my business in bringing on more clients without ever having to worry about the software not being able to keep up. TrueCoach is king in the industry. They've won my loyalty without a doubt.

The only thing, and this is getting really not-picky, is that I have found on other software platforms, that they have a lot of pre-built training programs that they share with their users. TrueCoach has a very small amount of these. If there were more, that'd be cool but it's not a huge deal to me.

I like how easy it is to use on my end as well as on my clients end, as well as a lot of the features like tracking measurements, photos, and being able to connect to my fitness pal. It's easy to write programs, as I don't need to type the exact exercise in the search bar. It uses more keywords, which is very convenient and very nice.

Sometimes I feel like it's kind of pricey, the initial price of 50 bucks isn't too bad from 0 to 20 clients, but then I pretty much doubles once you get 21 clients. This is fine, and I understand it, it's more that I personally usually flow around 25 clients and for those additional five clients I paid more than double what I initially paid. Although, I feel like there's enough in value and it really streamlines my work that the extra costs don't matter.

Adding products and creating subscriptions for our athletes was easy and intuitive. The customization of each athletes workouts as well the feature to create and assign programs works well with our gym model. The ability to add to an already existing exercise library that autocompletes suggestions is Aldo a nice feature.

I would like to see the ability to add membership contracts as well as an e-sign function to accompany each membership. Single use payments would also be helpful to process through the software.

TrueCoach has a great video library and resources to leverage when building out programs for clients. Adding clients is easy and very intuitive. The flexibility with how to write the workouts is so useful - you can do supersets, circuits or just prescribe simple sets and reps.

It takes a little getting used to - especially how to move exercises around within a day. Sometimes they get a little buggy and don’t land in the right spot. Another issue is when I copy and past workouts, it jumps a little and I have to pay close attention to what day I am editing - I have caught myself editing the wrong day and having to course correct.
The lack of ability to charge clients through the app is a sore point. Hopefully this update will happen sooner than later. I have held off on trying a 3rd party option and I am getting tired of chasing clients through PayPal. It would be best if it was all through TrueCoach.

True Coach is not only a great library (and one that I can add to) of exercises to use for prescribing training its a system that allows me to keep each one of my clients organized in a way that no other software captures as well.

It would be great if it allowed payment and acted as a CRM. There TRULY is no good fitness CRM--none get the fitness industry and especially not this model. The CRMs out there are based on group fitness model not on individual design.