Salesmate Erfahrungen

Flexibility, customized dashboards, email tracking, automated process.

email tracking module can be still improved by providing accurate data

It has the features of the most expensive CRM out there but with a low price tag. Their customer support is wonderful, they really take the time to make sure they solve your challenges, even send you custom walk trough videos making you feel like your are their only and most important customer.

Would like integration with WhatsApp Business and would like to be able to send more emails per day so I don't have to hire a third party email marketing tool.

I like the way the page layout is, allowing you to see all your deals on one page. I also like the ability to move a deal along as it progresses easily, just drag and drop.

I do not like the speed of the system. It often takes a very long time to load or a long time to load different pages.

SalesMate offers a feature set that is virtually complete and competes against CRMs which cost far more than SalesMate. Google integration is very good, template ability is excellent and there are workflow capabilities. Forecasting is also included. There is no limit on contact size.

We would like to see contact integration go both ways between SalesMate and Google Apps. Currently it works only from Google Apps to SalesMate, not vice versa. One weird situation is that the Google Widget is very complete, but it takes up far too much space on my laptop screen. One feature set we would like to see is lead scoring.

User satisfaction, the software constitutes many features for good management

No problems encountered with the software since its use

We're really enjoying Salesmate's automation features. We also like how simple the pipeline is to use.

Every now and then we do see a few bugs. This is a newcomer to the market and we find that they're working through a few hiccups, but those bugs have never actually affected our operations. Mostly visual stuff on the platform.

I have tried many CRMs over the past 2 years, but this one suits me best with simplicity, clarity, a pleasant for the eye and very easy to adjust system, everything is easy and fast, there are all the systems that people need to manage contacts and emailing - and it doesn't have to pay the absurd money that some systems have. And if something does not work, support work immediately and successfully. And not only via chat, also personally via skype with shared screen.

Because everything works perfectly and easily, one has higher expectations of the system because the support listens and adapts the system to the needs of customers, so I would like to see more modifications in the synchronization of emails. At this point, there is just a simple synchronization like everywhere, but I believe that the development will continue, and that will soon be a progress.

As an owner of a small, growing VA business, I was really drawn into Salesmate by its price point, easy interface, and simplicity. I have tried out a number of CRMs, but they all seemed to have way more features and options than I really needed (even though I'm a bit of a techy). The customer service support has been very responsive, which I appreciate, and they've been open to feedback. I'm enjoying using the tool to track sales goals and progress, as well as to organized contacts, companies, and follow up on leads.

There are still some quirks and bugs with the tool that can be a bit cumbersome. Nothing that would turn me away, but little things like where to find the workflows section, clearing out missed calls individually as opposed to in bulk when integrating RingCentral. As a growing company, I appreciate Salesmate being open to customer feedback, which is honestly a big reason why I'm going to stick with it.

The agents who provide excellent 24/7 Customer Service, fully addressing every question or concern.

With so many features, I simply cannot find the time to learn them all.

After thorough research, I decided to invest in Salesmate CRM and so far, my experience had been good with this feature-rich system. It has all the necessary features I need for my business. I have clients from various industries. With Salesmate, I could create a sales pipeline for each industry and manage the sales process efficiently without any confusion. This intuitive solution helped me in tracking my deals and communication as well as gave the flexibility to automate the cumbersome activity of assigning tasks. The best part is that Salesmate integrates with various third-party applications making work easier and faster.

There were few minor glitches in the past, but with the new updates and advancements I haven’t encountered any problem recently.

Favorite part are the pipe lines. It’s important to track where each client is in our business.

Everything has been pretty easy to use so far.

I like the user interface, very intuitive. It has a lot of features but is still very easy to get around.
The support is exceptionally good, very quick to respond, knowledgeable and cool people.
Very easy and quick to add new contacts and deals.
The Iphone app is also very cool, againg very well layed out.
After you called a contact, you can log the call and add notes about the call if needed.

The price is very reasonable too.

I have spent several days testing CRM's including Pipedrive, Salesforce, Zoho, Freshsales, Close, Cloze & Agile and a lot of other CRM out there, and you don't get the same value anywhere else in my opinion.

Right now Salesmate doesn't pick up on the "reply to" email address, when an email from a form is sent to me.
There's also no easy way to display unread emails..
This will come in future updates, and it's not that important to me.

Good, solid, dedicated, one-on-one support in a couple of minutes
Ease of use
Straight forward
Email integration hooked up fast and flawlessly and functions well
Able to customize most of the areas I want to work for how my business works

Text messaging setup is still a mystery to me
More robust deals data

Bulk emails that makes it look like single email, email tracking, notifications. Say you send email to potential customer, click remind, select date to remind on calendar, pick remind condition, i.e.no reply. So if potential customer doesn't reply before certain date, it automatically pops up as reminder to follow up in your activities and syncs with Gmail calendar as well. Or like email scheduling, sometimes want customer to receive email at a certain time, does it too. Truly awesome, Salesmate overall is fun to use and makes tasks I have done before so much more easier. So many great features.
Customer support - awesome. Very responsive, knowledgeable and supportive.

Salesmate was really beyond my expectations. Of course there are minor things like with any software, but I am sure Salesmate team is working on it and it will be available via updates. In example you can't insert image directly into email body, but there's workaround and it works great.

-Easy to follow deals
-Features are easy to use
-Platform is simple and easy to read

-Reports are hard to read
-Information given isn't always accurate
-Understanding the numbers

I like the way the whole software has been designed and provides very good ease of access to all customer data and helps in better tracking.

The UI can be better. Sometimes it confusing and the loading times a bit slow. That said, it's still a great product.

Customer services was very kind and helpful. They are try to understand problem and give solutions fastly.

I didn't have any bad experience! İts cheaper and useful than other similar apps.

workflow automation is more advanced than other crms in market

SMS Integration Option

Price

The support staffs are gems they have in their team.

nothing as such. just loading speed is slow.

I like how easy is work with this platform, you can find everything you need, without spend a lot of time

The e-mail, i think that could be more clear