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188 Bewertungen
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
ein sich stetig erweiterndes Tool
Bewertet am 20.1.2022
Vorteile
Leichter Einstieg, angenehm einfacher Rollout, Zuverlässige Benachrichtigungen, Übersichtlich und Umfangreich zugleich
Das Dashboard gibt für einen Überblick alle notwendigen Informationen auf einen Schlag, man erkennt recht schnell wo nachgearbeitet werden muss.
Durch die Anpassbaren Richtlinien können kundenindividuelle Alarme und Benachrichtigungen ausgelöst werden.
Das Ausführen von Skripten kann aufgrund von regelmäßigen Abfragen automatisiert werden.
Es werden regelmäßig neue Funktionen vorgestellt, welche sich gut in den Alltag integrieren lassen und uns auch bereits ein weiteres System haben ablösen lassen.
Nachteile
Die Skripte sind mitunter unübersichtlich dargestellt, hier hilft jedoch die Suche (sofern die Skripte mit entsprechenden Informationen eingepflegt wurden).
In Betracht gezogene Alternativen
TeamViewerWarum NinjaOne gewählt wurde
Solarwinds-Hack- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
TOP Produkt
Bewertet am 16.11.2020
Vorteile
Einfache und schnelle Einführung.
Das tolle "onboarding" durch die immer netten Consultants
In der klar strukturierten Oberfläche findet sich jeder "ruckzuck" zurecht.
Selbst älterer Kollegen sind begeistert ;-)
Die integration von Bitdefender als Virenscanner (cloudbased) ist ordentlich gemacht, das Menü zur Konfiguration ist super übersichtlich und in Minuten konfiguriert.
Dsa Rollout super easy.
Nachteile
Es fehlen noch ein paar Sachen, die aber laut Raodmap zeitnah kommen sollen.
z.B. Support für Hyper-V und die Active-Directory integration.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
gutes produkt; top betreung; sehr guter support
Bewertet am 10.6.2021
einfache web ui mit relativ viel such felder;
einfache web ui mit relativ viel such felder;
Vorteile
einfach zu installieren
einfach zu bedienen
Nachteile
es muß relativ viel über eigenen scripte gelöst werden - server eye z.b. hat wesentlich mehr fertige sensoren
In Betracht gezogene Alternativen
AteraGründe für den Wechsel zu NinjaOne
die installation der updates über server-eye hat damals nicht funktioniert.. das updates manuell bereitgestellt/freigegeben werden sehr gute betreuung durch hr wolter!!!- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Erfahrungen mit NinjaRMM
Bewertet am 17.3.2021
NinjaRMM ist ein patentes Werkzeug zur Remoteadministration und Dokumentation. Die Features tun was...
NinjaRMM ist ein patentes Werkzeug zur Remoteadministration und Dokumentation. Die Features tun was sie sollen. Der Helpdesk ist gut aufgeräumt und hilfreich. Das Preisgefüge ist ansprechend.
Vorteile
Das Werkzeug funktioniert einfach, angefangen beim Scripting über das ausrollen spezifischer Softwarepakete bis hin zum integrierten Virenprogramm.
Nachteile
Die Individualisierung einzelner Kundengruppen ist im Backend super, aber das Kundenmodul (TrayIcon) ist noch verbesserungswürdig.
Gründe für den Wechsel zu NinjaOne
Preis - Leistungsniveau- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Super Monitoring Tool
Bewertet am 30.11.2020
Vorteile
Das Produkt ist sehr Benutzerfreundlich gut übersichtlich. Wenn man Fragen hat oder ein Problem hat wird man so schnell wie möglich geholfen.
Nachteile
Bis jetzt ist mir nichts negativ aufgefallen.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Anwenderfreundlich und übersichtlich
Bewertet am 6.11.2020
Zuverlässige Benachrichtigung im Falle einer Störung
Übersichtlich aufgebaut, guter Funktionsumfang
Zuverlässige Benachrichtigung im Falle einer Störung
Übersichtlich aufgebaut, guter Funktionsumfang
Vorteile
Intuitive Bedienung
Übersichtliche Oberfläche
Nachteile
Linux Unterstützung fehlt noch
umfangreicheres Patchmanagement wünschenswert
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Einfach alles Verwalten
Bewertet am 18.11.2020
Vorteile
Das Rollout ist wirklich einfach, der Nutzen den man aus dem Softwarepaket generiert enorm. Viele zeitraubende Verwaltungstätigkeiten werden um ein vielfaches beschleunigt. Die sehr aktive Community und der schnelle Support überzeugen.
Nachteile
Es gibt nichts ernsthaftes was mir nicht gefällt
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Kundenbewertung
Bewertet am 7.12.2020
Wir haben die Patchmanagement Verwaltung deutlich optimiert, Optimierte Installationen und...
Wir haben die Patchmanagement Verwaltung deutlich optimiert, Optimierte Installationen und Anpassungen mittels Skripte
Vorteile
Einfache Verwaltung/Bedienung, Starkes Patchmanagement, gute Support Erreicbbarkeit
Nachteile
Einbindung von Spezial Software Sensoren z.B. DATEV, POPcon etc...
SNMP Anbindung mit deutlichen Schwächen

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Good RMM with a Great interface and Amazing Support
Bewertet am 16.3.2021
Ninja allows us to manage system and software updates, proactively monitor systems for issues, and...
Ninja allows us to manage system and software updates, proactively monitor systems for issues, and automate many of the problems that users face.
Vorteile
Let's just get this out there: after trying most of the RMM's out there, Ninja's interface is really hard to beat. For our day to day technicians, accessing scripts, remotely accessing systems, and checking system statuses is only one to two clicks away. They don't have all the features that other RMM's have, but what they do have works well and they are added more features pretty consistently.
As a very important side note, their support is unrivaled. We have never had an issue getting an answer to any of our questions.
Nachteile
There are a few things that could be better in the software. In comparing Ninja with other major RMMs there are some features missing that would help on a day to day basis. The network monitor is outdated and very limited in its capabilities. AD integration and SAML aren't here yet, but there are due to be released in April.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent RMM software, highly recommended.
Bewertet am 4.3.2021
Our overall experience of NinjaRMM is massively positive. The platform has enabled us as an MSP to...
Our overall experience of NinjaRMM is massively positive. The platform has enabled us as an MSP to fully manage all our clients patching and asset management needs.
Vorteile
Excellent portal interface, that is so clear and concise for everyone to use. The patch management and asset information is top notch. The features and functionality of the platform are also superb and always being added to.
Nachteile
Nothing, the platform works so much better than the RMM software we replaced.
Warum NinjaOne gewählt wurde
Costs of SolarWinds was expensive. The portal layout and design of SolarWinds was clunky and not intuitive to use. NinjaRMM's simple cost brackets and online portal are lightyears ahead of SolarWinds and other RMM platforms.Gründe für den Wechsel zu NinjaOne
The pricing structure and overall usability was light years ahead of any other vendors offerings. The presales technical information was excellent.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
RMM with not enough going on for it
Bewertet am 25.7.2018
None. We choose not to use this software as it didn't do what we wanted it to do.
None. We choose not to use this software as it didn't do what we wanted it to do.
Vorteile
I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.
Nachteile
Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.
We have been using Kaseya for 5+ years and it is so much better and easier to use.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Highly recommend
Bewertet am 10.11.2020
I can't praise Ninja more. From the support team to the account managers, and even the developers,...
I can't praise Ninja more. From the support team to the account managers, and even the developers, everyone has been fantastic. Their pricing is more than fair and they always do everything possible to keep their customers happy. We are delighted with the influx of new features we receive regularly and would recommend their solution and them as a company to all MSP's and internal IT users.
Vorteile
Compared to some of the products we tested the UI is so user friendly allowing all users to get to grips with it straight away.
Ninja are constantly devloping new features for the product, that are introduced seemlessly.
Setting up the alerting was very simple and encompasses everything we require for our customers.
They have the ability to monitor Raid, which was the feature that put them to the top of the pile for us as we have used several that were unable to offer this essential component.
Nachteile
Some features such as AD integration, maintenance windows, a mobile app and linux monitoring were missing, but they are either being developed or have been implemented since purchasing.
Gründe für den Wechsel zu NinjaOne
Although all of the options available have positives and negatives, we felt the features we were getting, matched with the pricing and the UI made it an easy choice. In the 2 years since using Ninja we as a company have not regretted the choice or considered jumping to another provider.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Amazing RMM Dashboard, Very simple, easy to use & deploy, great alerting and does it all!
Bewertet am 24.9.2020
NinjaRMM is fantastic, our engineers productivity have increased. Our SLA's are being met faster,...
NinjaRMM is fantastic, our engineers productivity have increased. Our SLA's are being met faster, Ninja just lets me and my colleagues get on with our job, providing all the information, monitoring and tools we need without it being cluttered or too in your face.
Vorteile
For me as a 3rd Line Engineer and someone who oversees the Desks and manages Engineers, Ninja just gives us all the tools and enables us to do our job so much more quicker and easily compared to predecessing RMM tools. The Dashboard first of all is very clear and informative and very easy and simple to use. It is not cluttered and displays all your relevant alerts exactly where they need to be. The integration process was also very simple, its literally one click of a button of installing an agent. If you use RMM, then its simple to automate and deploy this as of apposed to other RMM tools which are clunky, stop responding and break so often!
Nachteile
There are a few bits and bobs missing from Ninja, for example TeamViewer automatic integration and deployment on MAC(s) but after discussion with my great Account Manager he pushed this forward to Development, as he always does with anything that I think would be great to be added to Ninja. Its fantastic as pretty much at all opportunities my requested features I have seen been added so they are very responsive and do listen to Administrator needs.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Must read for anyone exploring RMM options in the marketplace... Look no further!
Bewertet am 23.9.2020
The uncanny thing about how Ninja caught our eye is that the technical ability of the platform was...
The uncanny thing about how Ninja caught our eye is that the technical ability of the platform was the last thing that sealed the deal for us, it was our experience dealing with Ninja as a company that really won us over. Merely reading through Ninja's website and social media content made us feel as if they were speaking directly to us, they seemed to know the pain & struggles we were feeling with our incumbent and purportedly had the answer - we had a good feeling, but the proof would be in the pudding... I submitted a query via their website and awaited contact.
In the not too distant future I got a call from one of their Account Executives to follow up. [SENSITIVE CONTENT HIDDEN], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales techniques or hard-play negotiations here. After about 2 months or so of discussions, technical demonstrations and aggressive testing by ourselves Ninja made us an offer. All I'll say is that they suggested a 12 month term, but we were that confident that we asked for longer.
Vorteile
Having spoken to other Ninja partners that have similar numbers of devices under management we have all deployed ninja in vastly different ways so that it slots perfectly into our day to day operations, but unilaterally agree that Ninja's RMM is the best foundation we have found for our needs. Key to this being it's flexibility for you to adapt it, or to adjust your working processes to complement it. Day to day we see that the Ninja RMM causes us less work, updates are released without breaking features that worked before and in general we are a more efficient team because of it.
Nachteile
We were trying to replace an RMM system that we'd worked with for almost 8 years, it would be too easy to draw comparisons between the two. Short of the obvious learning curve associated with working within a new dashboard and the retraining of "muscle memory" for us, there aren't really any "cons" to speak of.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best RMM for the money and features
Bewertet am 25.10.2019
Overall, the interface is super easy. The software works correctly. When we do need help, which...
Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.
Vorteile
Ninja RMM is easily the best RMM on the market. It is truly cloud based, responsive, and mostly easy to use. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Come on man, ain't no body got time for that. Ninja RMM easy to understand as soon as I did the trial I knew it was the right one.
Nachteile
The only negative I can say is it doesn't have a built in distribution method. You have to rely on AD or something like PDQ Deploy to distribute it over a network automatically.
Warum NinjaOne gewählt wurde
N-Able was slow, too hard to understand, even their support reps didn't know how to work in it effectively. We tried many others before settling on Ninja RMM.Gründe für den Wechsel zu NinjaOne
Ease of use. Customer Support. Onboarding Experience. Cost- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Software per MSP
Bewertet am 28.5.2022
It has greatly simplified the work of technicians. It has improved all prevention work and...
It has greatly simplified the work of technicians. It has improved all prevention work and especially the ability to handle multiple devices at once.
Vorteile
What is interesting is the ability to automate so many repetitive and tedious functions for an IT person. Centrally manage patches of windows and third-party software.
Nachteile
The thing that perhaps needs improvement is that when running tasks at set times there is no option to have an email arrive with the outcome of the task.
In Betracht gezogene Alternativen
SolarWinds Service DeskWarum NinjaOne gewählt wurde
Because Ninjaone in my opinion handled the update patch better. Furthermore, the price includes a ticketing systemZuvor genutzte Software
Datto RMMGründe für den Wechsel zu NinjaOne
Price, simplicity, functionality and product offer- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Ninja Review
Bewertet am 22.10.2019
We have been very satisfied with the product so far. Our rep has been very responsive to our needs...
We have been very satisfied with the product so far. Our rep has been very responsive to our needs as well.
Vorteile
Ease of use and features is the main reason. The product was easy to deploy compared to the older one we moved away from. Anti-Virus feature and TeamViewer add on.
Nachteile
The reporting functions need some improvement as well as the backup functionality.
In Betracht gezogene Alternativen
ConnectWise ScreenConnectWarum NinjaOne gewählt wurde
Ease of use was the main reason.Zuvor genutzte Software
Kaseya VSAGründe für den Wechsel zu NinjaOne
As mentioned before ease of use , price point and our rep.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Exactly what we needed from an RMM
Bewertet am 26.3.2021
Very good.
Even though we're a small IT company, every member of staff have made us feel valued as...
Very good.
Even though we're a small IT company, every member of staff have made us feel valued as a Ninja client.
Vorteile
The patch management works great, clients feel confident that we are proactive with important security updates.
Nachteile
The UI can be a bit tricky at times but the online FAQs are very helpful.
In Betracht gezogene Alternativen
ConnectWise PSAWarum NinjaOne gewählt wurde
Price but the frequency of changes and management lost our confidence in Solarwinds (formally GFI, LogicNow, Hounddog).Zuvor genutzte Software
N-sightGründe für den Wechsel zu NinjaOne
I was impressed by the efficiency, professionalism and that Ninja seemed to want to get to know us and work with our business.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Powerful and cost effective RMM tool backed by an efficient support
Bewertet am 16.10.2020
We are very happy to have chosen the NinjaRMM solution as this has greatly improved our work...
We are very happy to have chosen the NinjaRMM solution as this has greatly improved our work efficiency, troubleshooting faults, SLAs, overall IT processes and support to our customers and internally.
Vorteile
The product it is highly functional, constantly evolving in the right direction by listening to the MSP using it and so easy to use compared to other RMM's
Overall asset list management and monitoring features
TeamViewer and Splashtop native integration
Variety of PSA desk tools integration
Full antivirus integration with Webroot or Bitdefender was a key element and selling point
Backup integration
Nachteile
The overall integration was really easy.
You feel like you are part of the journey with the constant development of new features
Clear documentation on all features
Efficient and knowledgeable support
More granular reporting would be great
In Betracht gezogene Alternativen
VersionOne, N-sight, Avast Business CloudCare und SolarWinds Service DeskGründe für den Wechsel zu NinjaOne
Cost and financial flexibility Personal approach and communication throughout the onboarding process and beyond Ease of use- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best RMM out there!
Bewertet am 13.11.2019
We have been able to have eyes on all clients servers which helps us a lot since before server...
We have been able to have eyes on all clients servers which helps us a lot since before server drives would die without us checking or the client paying for your manual backup check service. Ninja allows us to monitor networks at a fair price to us and them. It also allowed us to use the TeamViewer integration to disable all RDP access for a much more secure remote tool.
Vorteile
Ninja RMM has helped our MSP us better manage our growing customer base while providing us with the peace of mind client networks are being properly maintained and monitored.
Nachteile
We have not had many issues with Ninja RMM so far. If anything the company is younger than most RMM platforms but funny enough I find that to be an advantage since they are constantly adding features and improving their platform.
Gründe für den Wechsel zu NinjaOne
Ease of use and general management was less intense. Ninja RMM also had a great support team based in the US that is always extremely helpful.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Amazing RMM software.
Bewertet am 6.9.2021
I can see pretty much every detail of every device that I manage.
From system specs, live resource...
I can see pretty much every detail of every device that I manage.
From system specs, live resource viewing, and even networking details.
Remote connections are a breeze, no hassles and connects with 1 click.
If there are any issues with a device, you get a detailed alert that saves a lot of troubleshooting time.
the software installed on the end user device in a couple of seconds, and is not resource intensive at all.
The team at Ninja is very helpful, they respond to our emails very quickly and provide solutions.
The Dojo community (Basically a knowledgebase, with everyone being able to participate) has all of the resources that you would need.
Vorteile
Detailed information for every device (Hardware, software, network etc)
Live resource viewing.
Remote connection software.
Patch management.
Custom policies.
Integration with Bitdefender.
Custom scripting.
Detailed event logs, saves a lot of time on troubleshooting.
Detailed alerts, if there are issues with a device.
Very user friendly.
Nachteile
If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Get the job done
Bewertet am 2.9.2020
Ninja is aggresively customer focused - as it should be.
Ninja is aggresively customer focused - as it should be.
Vorteile
I like the smooth and fast interface. Other products have universities setup so you can spend days and weeks learning their system. That is not needed here. It gives me exactly what I need to get the job done.
Nachteile
Anything can be improved. Some aspects of the interface could be tweaked.
- Branche: Bau
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Experience So Far
Bewertet am 31.10.2019
The entire process of working with them on pricing, getting demos, trials, implementation, support...
The entire process of working with them on pricing, getting demos, trials, implementation, support afterward has been simply stellar. I can't recommend them enough.
Vorteile
Single Pain of Glass for so many things is great.
Nachteile
Some minor features and details not yet available, but I have been assured they are on the roadmap.
Warum NinjaOne gewählt wurde
Way too many issue with the Remoting into our users machines with Kaseya. Also found it to be much more complex than Ninja.Zuvor genutzte Software
Kaseya VSAGründe für den Wechsel zu NinjaOne
Price Point and Ease of Use.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
ninjaRMM slices through the RMM competition
Bewertet am 16.6.2017
Recommendations to others considering the product
There is only one option for ninjaRMM and that's...
Recommendations to others considering the product
There is only one option for ninjaRMM and that's their SaaS model. They use an API framework that allows for integrations with third-party software to provide that single-pane of glass experience. They have a well-rounded "out-of-the-box" solution set and are continuing to mature their features and capabilities. The executive team and leadership are experienced and driven to be the leader in the RMM space.
What business problems are you solving with the product? What benefits have you realized?
Status Pros wanted to find a cost-effective solution that would scale with us as we grew. Our experience with other RMM solutions found us wasting time "getting it to work" instead of building real solutions for automation, scripting, remote control, monitoring with "action on" sequencing, integration with third-parties through a single-pane of glass, and a cloud platform that allows us to properly manage our clients from any device, anywhere, anytime.
Vorteile
We know all too well that your vendor will make or break you. The team at ninjaRMM has built a solution that simplifies the RMM platform for technology providers with a modern approach. Our experience with the team at ninjaRMM moves the bar way up when it comes to supporting our technicians and third-party integrations. We have found them to not only listen to us but provide responsive and intelligence solutions in a timely manner. Status Pros keeps our client satisfaction levels high by using solutions that actually work they way they are supposed to, ninjaRMM is by far our best and leading solution loved by all of our clients. We can extend the ninjaRMM platform to our clients allow them access to their collateral including beautiful reports and shared access to all the features ninjaRMM offers.
Nachteile
Our excitement around ninjaRMM has us looking forward to the roadmap ahead for solutions that are not yet supported. This means we'll have to wait for these solutions as they become available. As a start-up, ninjaRMM is using modern software solutions which can slow down the adoption process for solutions that are not yet modernized to support their API framework.
Antwort von NinjaOne
Hi Lucas,
Thank you very much for your kind words! We've been on a tear in 2017 with multiple major releases and are looking to keep the same pace for 2H 2017!
Please feel free to reach out to me if you have any questions or feedback, pm@ninjamsp.com
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Ninja saved us time by simplifying our MSP workflow
Bewertet am 11.11.2019
Vorteile
The thing I liked most about Ninja was that coming from our old RMM platform (Centrastage aka AutoTask Endpoint Management, aka Datto RMM) was that you did not need to have a tech spend days reading documentation on setup best practices and then commit weeks to redeployment. When you login to NinjaRMM for the first time the website walks you through the basic setup of your account, clients, etc. When done that walkthrough you are ready to start using Ninja but with just two clicks you can easily hop over to the settings page and customize things even further. That ease of implementation made our switch to NinjaRMM go so smoothly and quickly that we finished account setup and transfer of all clients in less time than planned for!
Nachteile
The thing I like least about Ninja is they do not have an Android mobile app at the moment (Nov 2019) only a iOS app. Being able to check system health/status and run tasks from mobile on Android would be wonderful. That said they very well may have an Android app in development and being that Android holds a majority market share it seems unlikely that Ninja won't eventually release an Android mobile app.