Fleet Complete Erfahrungen
Fleet Complete
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281 Bewertungen
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Positive Review
Bewertet am 5.11.2019
The initial meeting with the account managers here at my office was great, the software was equally...
The initial meeting with the account managers here at my office was great, the software was equally amazing.
Vorteile
What I liked most was the ease of use. The dashboard was very user friendly.
Nachteile
For the use I needed, I honestly had no cons working with this program.
Antwort von Fleet Complete
Hi Cal! Your 10/10 rating means a lot to us here at Fleet Complete. We're thrilled to know you have enjoyed using our system, as well as your meetings with our team. We're happy to have you on board and hope you continue to use and enjoy our program. Thank you!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Accurate Fleet Visibility
Bewertet am 10.12.2018
The software has really helped us monitor fleet on the ground and control all activities with ease...
The software has really helped us monitor fleet on the ground and control all activities with ease using mobile devices . Field staff management, job allocation to idle drivers has been made easy.
Vorteile
One is able to see the location of vehicles, the progress, see all vehicles and their routes and monitor their movement in real time.
Nachteile
The mobile application keeps failing hence tracking becomes difficult.
Antwort von Fleet Complete
Thank you very much for your review! Please reach out to us with regards to the application problems you're having, and we'll do our best to fix it for you.
- Branche: Landwirtschaft
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Cannot cancel service
Bewertet am 25.1.2023
Horrible. No customer service. Cannot cancel service- have never been able to utilize service due...
Horrible. No customer service. Cannot cancel service- have never been able to utilize service due to poor connectivity and overage use at time of connection. Have spoken to fleeet complete and ATT reps but no resolution. Continual billing with ABSOLUTELY NO SERVICES PROVIDED!!!!
Vorteile
None- nothing- have not been able to use service at all. Have been billed for almost one year and cannot cancel with ATT or Fleet Complete- each Fleet Complete rep says they’ll make a note. All ATT reps say they cannot cancel or that they’ll cancel and credit our account. Trackers have been suspended in hopes of waiting on cancellation but it never happens. We’re to the pony of seeking legal advice because there is no end to billing for a device we have NEVER USED!!! I have emails to verify all written communication.
Nachteile
Have tried cancelling this service through ATT & Fleet Complete numerous times via phone, email, and online.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Awesome product and service!!!
Bewertet am 15.2.2019
It is awesome. I'd write home about it!
It is awesome. I'd write home about it!
Vorteile
Ease of use and functionality. It works extremly well
Nachteile
reporting times were very long and annoying
Antwort von Fleet Complete
Hi David! Thank you for the kind review. We're grateful to have your seal of approval - It really means a lot to us here at Fleet Complete! We look forward to continuing to provide you with excellent products and services in the future.
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Survey
Bewertet am 1.3.2019
Great
Great
Vorteile
Great Trackability and Scaling, Ease of use
Nachteile
I currently do not have any issue's with the software
Antwort von Fleet Complete
We're thrilled to hear everything is working smoothly for you, Angela! Thanks for taking the time to leave us this review. We hope you continue to use and enjoy your Fleet Complete solution in the future.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Terrible Product, Terrible Customer Service, Uncaring and Unresponsive to Valid Complaints
Bewertet am 1.3.2022
Inferior service, predatory practices. We started out using BigRoad, which was somewhere between...
Inferior service, predatory practices. We started out using BigRoad, which was somewhere between bad and terrible. They up-sold us on their "improved" technology, which is Fleet Complete. We stupidly signed up. Paid thousands for our 25 trucks. The service was so bad we had drivers quitting. We would have drivers showing going from sleeper berth to driving / on-duty 30 or 40 times during a 10 hour break. FC seemed to think this was no big deal. When DOT inspectors roll their eyes or make a face when you tell them you have Fleet Complete, you know the problem goes much deeper than your own experience. I was told when we were talked into "upgrading" from BigRoad to Fleet Complete, that we were only committed to a single year at a time. The contract reads "3 Annually Terms" which I have never seen before on a contract, but given the verbal information I received, I took that to mean what I was verbally told, that I could cancel the contract at the end of any yearly period. I told
Vorteile
Telematics were decent. Likes the fact we could read fuel levels in each truck.
Nachteile
ELD would spontaneously show drivers moving from sleeper berth to driving 30 - 50 times in a 10 hour rest period. This created massive issues with drivers being angry about having to spend a half hour or more editing logs before they could drive. Issues with the ELD sending logs to inspectors. We had a truck put out of service once becasue the system wouldn't transfer logs. I called tech support and they gave the same canned response we always got when we called... "We are working to resolve the issue"
- Branche: Telekommunikation
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 4.0 /10
Fleet..not so complete
Bewertet am 30.10.2019
Overall a decent experience, but value for money is where they lack… With the number of vehicles in...
Overall a decent experience, but value for money is where they lack… With the number of vehicles in our fleet we should have our issues resolved immediately
Vorteile
Ability to track and monitor assets and fleet - Speed, harsh breaking, Rapid acceleration are some of the options available. You can also do a breadcrumb trail monitor on assets to determine where they have gone and what route they took to get to their destinations
Nachteile
The mobile app is very clunky and buggy, often crashes and has not improved at all over the years. GPS system in the vehicle often gets unplugged by technicians and not reinstalled after service.
Antwort von Fleet Complete
Hi there! Thank you for your review and feedback. We will be sure to share your thoughts with our team for consideration. Should you ever be experiencing issues with the mobile application or re-installing our devices, please get in touch with our Support department at 1-800-220-0779 ext. 2 or via email at support@fleetcomplete.com. We'd be more than happy to investigate. If there's anything else we can do to improve our system, please feel free to let us know at feedback@fleetcomplete.com. Thank you.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
We continually have software issues. Tech support advises us to reload the software, weekly!
Bewertet am 8.3.2018
Vorteile
Different colors on maps for types of vehicles which is helpful in readily identifying the fleet.
When I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier!
Nachteile
When I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier!
When I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier!
Antwort von Fleet Complete
Thank you for your honest feedback, we appreciate it. We continue to improve our software to match our customer needs. We do offer virtual training to ensure you get the most out of our products and to guide you through some of the processes involved, so please don't hesitate to reach out to us.
https://www.fleetcomplete.com/en/support/training/
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Stay away from this company.
Bewertet am 4.6.2022
Very bad company. no customer support at all. no management to fix the problem.
Very bad company. no customer support at all. no management to fix the problem.
Vorteile
I don't see anything. it's been two months my device not working no one try to fix the problem.
Nachteile
Customer service and support and specially no management to see why this case number is issued and nobody fixed the problem from past two months yet.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
GreatEady Software
Bewertet am 20.12.2018
Vorteile
Simple dashboard to get all the info you need
Nachteile
Nothing. Product work as it should. Very happy
Antwort von Fleet Complete
We're glad to hear everything is working smoothly for you and that you are a satisfied Fleet Complete user. Thanks for the excellent review and feedback!
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Great software with a major flaw recently added. Huge mistake by Fleet Complete
Bewertet am 8.2.2018
Client notification system is our main benefit now. We use to be able to check in on drivers while...
Client notification system is our main benefit now. We use to be able to check in on drivers while on the go but since Fleet Complete completely ruined their mobile app the service is nearly worthless to us. The new app looks like it was developed by someone with no experience whatsoever in mobile application development.
Vorteile
PC software is feature rich and we love the client (POI) notification system. It sends our clients an email every time a truck arrives and departs from our client's property. The tracking is very accurate and comes with a host of features like idle times, hard braking, harsh acceleration etc. This allows us to "fine tune" our drivers.
Nachteile
The main issue with Fleet Complete is they recently changed their mobile app and made it completely useless. Their previous mobile app worked well and allowed us to quickly check on our drivers while on the go. We could easily switch from truck to truck with just a few taps on our screen but not with this new software.
The new app is nothing short of awful. (and that is being nice) We have asked them to bring back the old app but they outright refuse. Why on earth a company would take a perfectly good mobile app and revamp it into something worthless is beyond us.
If you are a business owner that is hands on and on the go and need to check on drivers remotely then stay far away from Fleet Complete unless they bring back their old app.
This has been such a huge disappointment I am now looking for new fleet tracking providers despite being a client of Fleet Complete for years.
Someone in the office dropped the ball and made a very bad decision.
I hope whomever made their mobile app so bad is quickly removed from the company and someone remakes it before they lose many clients.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Still the Most Reliable and Accurate
Bewertet am 1.7.2020
Overall, I find the software to meet my expectations for my small fleet. I typically use it to keep...
Overall, I find the software to meet my expectations for my small fleet. I typically use it to keep track of the hours driven and review reports easily through excel.
Vorteile
I've used several fleet tracking softwares throughout the years and I've had issues with the complexities of the interface for users with smaller fleets. I find Fleet Complete to be the easiest to understand and even customize.
Nachteile
The customer support could be better. We have issues with one of our devices system went down. It took several phone calls and emails to get tech support to submit an actual ticket to get a technician to install a new device. We did receive a credit for the months it did not work.
Antwort von Fleet Complete
Hi Henry! We appreciate the honest review and thank you for sharing your thoughts. While we're glad that you've found Fleet Complete to be a useful solution for your small fleet, we will definitely be looking into your interactions with our Support team to see how we can improve our services for you and our other users. You are always welcome to share your feedback with us, or request for Support tickets to be submitted on your behalf, by emailing feedback@fleetcomplete.com. Thank you for taking the time to provide your insight, which we will use to better enhance our services moving forward.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Difficult to learn
Bewertet am 30.10.2019
Vorteile
The tracking of our vehicles seems to be excellent. Virtually no dead zones and very accurate.
Nachteile
I just don't seem to be able to work the system as easy as I have done with others.
In Betracht gezogene Alternativen
GeoOpWarum Fleet Complete gewählt wurde
priceZuvor genutzte Software
GeoOpGründe für den Wechsel zu Fleet Complete
priceAntwort von Fleet Complete
Hi Daniel! We appreciate the honest review of our system. We're sorry to hear you are having difficulty learning the full features and capabilities of Fleet Complete and will be reaching out to you to schedule some time with our Training team. We offer many webinars and would love to host you and your team. Thanks for taking the time to provide your feedback.
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
NOT Recommended
Bewertet am 5.11.2019
Poor quality product and extremely poor customer service
Poor quality product and extremely poor customer service
Vorteile
The software is ok if only they can get it to function....
Nachteile
I have been with FC since March of 2019 and have experienced unbelievable issues from reporting not properly tracking. All issues have been sent to support over and over AND OVER again and they never get resolved. I am being told they have recently switched to new software and are experiencing technical issues for the past three weeks..... they have been unable to complete a simple task as to add a number for tracking. Definitely a faulty product. Numerous support tickets are created and none resolved. Customer service lacks basic training in that they do not know their own product or how to fix it. Your new software has been a failure.
Antwort von Fleet Complete
Hi Sonali! We're so sorry to hear about your experience and have located your open Support tickets in our database. We've escalated your concern to management and will have someone reach out to you as soon as possible to help. If there's anything we can do in the meantime to improve your experience, please get in touch with us at eCare@fleetcomplete.com. We're sincerely sorry for your understandable frustration and are hopeful we can resolve this for you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Works Well for basic needs.
Bewertet am 19.9.2019
It worked well for what we needed it . ultimately we can see how it is geared more towards being a...
It worked well for what we needed it . ultimately we can see how it is geared more towards being a trucking software over a passenger carrying software.
Vorteile
we do enjoy the ability to run various in depth reports . The interface is simple, and easy to use.
Nachteile
i would like to see the vehicle location update a bit more real time. At times when live tracking or archive tracking vehicles' locations the gaps are a bit large.
Antwort von Fleet Complete
Hi Adrian! Thanks for reviewing the Fleet Complete system. Your feedback is valuable to the work we do day in and day out, and we'll be sure to share your suggestion about real-time tracking with our team. Please note, you can always change your settings to have your vehicles report more frequently by adjusting the device data settings to suit your needs. Please give us a call at 1-800-220-0779 if you need any assistance with changing your device data settings. We'd be more than happy to help.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
The GPS fleet tracking units worked at best only 50% of the time.
Bewertet am 1.6.2017
Not a good experience with this company.
Not a good experience with this company.
Vorteile
The software seemed to work OK when and only when the GPS tracking units transmitted data correctly.....which was not often.
Nachteile
Software was OK, we had major issues with the GPS hardware installed in our fleet. The technical team admitted that they sold me an inferior, alpha product but would be happy to upgrade my fleet to the new units free of charge.....then they never contacted me. Poor product...Poor customer service. The 35 GPS units they sold me are now being used as very expensive paper weights. I am now contracted with another fleet tracking service that actually works.
Antwort von Fleet Complete
Hello David,
We¿d like to thank you for your feedback here. We regret to hear that you have had a less than perfect experience with our product. We work hard to resolve any technical issues our clients face. We take our clients¿ feedback seriously and we¿ll be looking into your account diligently to improve our services. Should you have any questions or concerns please email loyalty@fleetcomplete.com and one of our representatives will be in touch with you immediately.
Regards,
Fleet Complete Team
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fleet Complete
Bewertet am 27.2.2020
Easy to setup and label all vehicles, also like the available access to multiple people.
Easy to setup and label all vehicles, also like the available access to multiple people.
Vorteile
The ability to label vehicles and drivers as needed is very convenient. Tracking vehicles on map is easy.
Nachteile
Reports are not as customizable as needed. Would like to be able to get daily timecard report without additional effort.
Antwort von Fleet Complete
Hi JEWELL! Thanks for the excellent feedback and review. We are proud to know you would recommend our product to others. We will also share your thoughts regarding the customizability of our reports with our development team for consideration. We hope you continue to use and enjoy the Fleet Complete system. If you'd ever like to share additional feedback with us, please feel free to do so at feedback@fleetcomplete.com.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Fleet Tracking
Bewertet am 12.12.2018
Excellent!
Excellent!
Vorteile
Cloud based unlimited and automatic 24 hours by 7 Days a week
Nachteile
Interface a little difficult to navigate
Antwort von Fleet Complete
Thank you, James, for your review. We appreciate your feedback. We're continuously working to improve your user experience with our interface.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Company
Bewertet am 24.10.2019
Great experience Number one company
Great experience Number one company
Vorteile
Since we use Fleet complete we have peace on mind, we can see exactly where is each of our unit with out the necesity to call the driver, we can see the driver performance and everything is just one click away.
Nachteile
Everything is awesome, the devices are made with a good quality and the signal is great
Antwort von Fleet Complete
Hi Rigo! We're so happy to hear you're a satisfied user of our software. Thanks for taking the time to leave this excellent feedback and review. Your 10/10 rating of the Fleet Complete system means a lot to our team.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Landscape Review
Bewertet am 29.10.2019
Vorteile
Allows us to track where the staff has been.
Nachteile
lag time on finding trucks and staff. Reporting structure and not very user friendly. We anticipated more up to date information.
Antwort von Fleet Complete
Hi Maxine! We appreciate your honest review of our system and are sorry to hear you aren't satisfied with the service. You can always update your Device Data Settings in the application to report more frequently for more up-to-date tracking of your vehicles. For any other excessive lagging in the system, please contact us at 1-800-220-0779 ext. 2 or send an email to support@fleetcomplete.com so we can investigate. Thank you for the feedback and review.
- Branche: Internet
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Daily Use
Bewertet am 1.11.2019
Vorteile
Being able to keep track of our techs while they are on the road. It's easy to assist customers with estimated arrival times if we know where the techs are located.
Nachteile
Sometimes it seems to take a while to update.
Antwort von Fleet Complete
Hi Amanda! Thanks for taking the time to review our system. We're pleased to know you have been using the Fleet Complete software daily for assisting your customers. If you are ever experiencing excessive lagging, please get in touch with our team at 1-800-220-0779 ext. 2 or via email at support@fleetcomplete.com. We'd be happy to help!
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Fleet complete
Bewertet am 11.12.2019
It was really good. Before we switched I enjoyed it and it worked well to keep track of and locate...
It was really good. Before we switched I enjoyed it and it worked well to keep track of and locate assets during the day.
Vorteile
It was a great way to track our trucks. It used different icons to differentiate different assets. You could go back as many days as you wanted to see where a truck had went.
Nachteile
The app had many delays and lagged. It was slow to catch up. It also didn’t have real time tracking.
Antwort von Fleet Complete
Hi Colin! Thanks for providing your feedback on the Fleet Complete system. We're plewsed to know you enjoyed the system overall, and will be sure to share your thoughts about the lagging and delays with our development team so we know what to work on. We appreciate your support and review - Thank you!
- Branche: Öl & Energie
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Essential Fleet Management Tool
Bewertet am 21.10.2022
There is no better asset tracking option available for the money. Great customer service.
There is no better asset tracking option available for the money. Great customer service.
Vorteile
Fleet Complete allows me to manage my fleet from anywhere. We have been able to recover many stolen vehicles and assets by using Fleet Complete.
Nachteile
The driver ID function gives us trouble and is glitchy.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Great way to Save Time and Worry
Bewertet am 29.10.2019
It is a great tool to see where you driver is and how long it takes to get to a job site. It is...
It is a great tool to see where you driver is and how long it takes to get to a job site. It is easy to track and updates quickly. We would recommend Fleet Complete to anyone.
Vorteile
It is quick and easy to use. Able to find truck easily and know exactly where it is and when. Updates quickly.
Nachteile
I don't have any Cons it is a great product
Antwort von Fleet Complete
Hi Becky! We're proud to have your seal of approval and recommendation. Thank you for using and supporting the Fleet Complete system. Your review means a lot to our team.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Asset trackers do not work most of the time.
Bewertet am 22.9.2017
Do not get this software of hardware. Do not work properly most of the time.
Do not get this software of hardware. Do not work properly most of the time.
Vorteile
Customer service pick up phone immediately. But most of the time they are unable to resolve the issue.
Nachteile
When devices stopped working(which is most of the time), it is big hassle to fixed them. I shipped two defective devices back in July, 2017 and still have not received any replacements yet. I called Customer services several time and every time they promise to call me back. But nobody called me back about this issue.
Antwort von Fleet Complete
Hi Kulwinder, Thank you for reaching out to us. Our L&R team has just been in contact with you and you will be receiving new units and they will also be installed by professional installers. Should you have any further questions or concerns please email us at loyalty@fleetcomplete.com
Thank you,
Fleet Complete Team
