Aplos Erfahrungen

The software is easy to use and not too expensive. Minimal accounting or bookkeeping experience is needed.

I saw the software worked great when our church was small. As it grew the amount of accounting required a program that could keep track of individual versus batch transactions.

The software is pretty easy to use for the most part. But what made it even better was the fact that [SENSITIVE CONTENT HIDDEN] literally helped assist me with some features in my books I wasn't sure of. I was so confused, and he was SO PATIENT! I love being connected to great customer service and overall great people!

I hate that I have reconnect my bank account on a monthly basis

Aplos is a new company that is in the process of moving into the accounting industry. Aplos is a membership company designed to help companies like yours manage their membership programs. Aplos offers a wide variety of solutions that can be customized to meet your company's needs.

Overall interface quality could be improved a bit, I didn't see any other problems.

Aplos has a robust fund accounting system that allows organizations to track their income and expenses by fund, program, or project. This feature is essential for nonprofits that need to report on how their funds are being used.it allows organizations to track their donors and donations, create donation forms, and generate reports on their fundraising activities. This feature makes it easy for nonprofits to manage their fundraising efforts and build relationships with their donors.

Limited mobile app: While Aplos has a mobile app for iOS and Android devices, the app is limited in terms of features and functionality. Some users may find that they need to use the desktop version of Aplos to access all of the features they need.Aplos can be more expensive than some other accounting software options, particularly for smaller organizations.

Comprehensive and easy to follow . . . but I have an advanced accounting background, so it may not be easy for some.

I have no cons at the moment.

I have no "like least" comments.

Fairly clean interface. Most reports are close to what I want.

It's still buggy. Amounts that should match, don't always. The cost has tripled in the last 3 years.

Our company is run by a VERY small team. Aplos' ease of use allows me to book keep, budget, and analyze our finances efficiently, and saves our small nonprofit lots of time and heartache. The customer service is ALWAYS quick to respond and help. The tags function allows us to track our service to our many partners, which is very easy to manage. Aplos = ease of use leading to a BIG impact!

Unsure what to say here. As an administrator Aplos fulfills our needs. There hasn't been anything that's come up that I've disliked.

The customer service I received from [sensitive content hidden] on the website builder in March 2023. Prior to that, the customer service I have received is challenging since most of your customer service reps do not know much about accounting.

My difficulty in getting someone to help me with the accounting side of the software. Please call me at [sensitive content hidden] as I still need help with this.

We have used the application at the small business level for business accounting. The platform is very simple and user friendly. It meets expectations and donations or contributions are easy to apply. The message boards clearly display how far we are and how much is still missing. The charts and dashboard is very clear, the controls are simple with integration has not been a problem. I liked the possible real time view of the data. Accelerated way to receive donations and the ability to automate.

We have used it at a small business level and the platform has lived up to our expectations, we have had no complaints in the time we have used it.

I loves the customer service. You could always get someone on the phone, always and that was super helpful.

I did not like that customization was limited. Branding our colors and design was limited.

I really like the Reconciliation process...it is simple to understand and works perfectly. I value the support that Aplos provides. I am new to Fund Accounting, with NO experience at all, but I have been with Aplos for over a year and they are always willing to take the time to help me figure out how to fix what I didn't understand and a good way to proceed.

I am unhappy that I cannot find a Vendor to do a new A/P Entry..instead have to scroll thru pages to find the one I'm looking for, a simple search would suffice. I also find reporting to be a bit confusing....it is not intuitive...it sometimes takes several steps (that are not obvious) to get the report I need. Additionally, I believe that the price per month should include a second user, for dual control purposes, for instance a second person to do Bank Reconciliations.

The set up and functionality of the software is wonderfully easy. I've been using it for a little over a year and the security of having it all online and not having to worry about backups or workstation failures is great. Report flexibility is fantastic. I can create any report for any time period with ease. The customer service people are generally very helpful and on the rare occasion that a question doesn't get answered, the second attempt is always successful. But, it's rare to have to call back.

The only problem is that the donor statements are not posted from any screen other than the contributions screen. You cannot effect the donor statement from A/R, A/P or AJE's. You must then prepare a deposit and mark it to NOT post to the system. While this is a small inconvenience, it is not highlighted in the tutorials and takes a couple head scratching hours to figure out when first using the software. Once understood, it's a simple workaround.

When I came on board as treasurer we were using the software inefficiently and not taking advantage of functionalities that would help us. I worked with the team asking questions about my needs and they translated those needs to functionality. Within a very short time I created funds and tracked financials that gave a much better picture of our finances.

I was not around for implementation so I am unsure if the problems were the Aplos or GVC team related. Now I understand the software, it is critical to plan the uses than implement .

Its online. Multiple user access. Great reporting. Easy to use. Great customer service.

The Contacts module is very limited - would be great to have more contact management tools (email, texting, grouping, tracking) so that we wouldn't have to have a separate software for that.
Other software was somewhat disappointing - hasn't always worked correctly and a bit confusing on how it integrates with Aplos.

To do the accounting for a small, independent church, I find APLOS to be very easy to use, forgiving of mistakes and changes, reliable, and very well designed. It has done everything that we have asked of it! Never has there been any lost data.

Usually, I can think of ways to improve a product but I have never once thought: "I wish that APLOS would do this differently."

Easy to use and Tech support.

It's hard to think of something but a couple times I have wanted certain items on a report that I couldn't get.

I liked the ease of navigating the different functions, ease of setting up accounts and budget, the cloud-based format, the number and types of reports that meet all our needs, and the easy bank reconciliation function. Our small nonprofit got a monthly discount. Training videos very to-the-point and entertaining too.

I wish Aplos had a deposit slip printing function in the basic version - not sure if they do in the upgrade?

This product was fairly easy to learn, and what I needed help on was easily accessible through Help. The turnaround time for help was very quick. Sometimes they have to get back to me in a couple of days, but they always stay in touch to let me know they're researching the issue.

I am with a church. The Check In system, for us, was not working too well. Research was done and the application was tweaked to service us.
Regarding Reports: I would like to see the column titles stay as we scroll down, and would like to see column titles printed on multiple pages. When I asked for this I was told it had been submitted to the developers. I believe they will be able to adjust this.

SaaS architecture enables access from anywhere; the accounting is flexible; there are promising IRS 990 features, yet limited to just the EZ.

Bank integration is inconsistent and does not work for PayPal; does not offer WePay; even for mainstream banks the integration is unreliable. I worked with their support and developers for more than 6 months to some small success ... that was 30 days later lost. To this day the PayPal integration simply does not work, and both customer support and corporate leadership are SILENT and unresponsive.

The dashboard is very powerful and provides a lot of data up front. Reports look very professional. Customer support is excellent!

Some navigation is awkward (like entering Percentage before Amount in AP, needing to click multiple + signs to expand sections in some reports, and having to enter each dollar amount to pay bills when the full amount should be the default). I lost data at least a couple of times trying to look up accounts while entering a Receipt because I wasn't warned that navigating away from the receipt would delete my entry.

The fact that Aplos Accounting is cloud-based means that I can access our books from any computer, whether I am at the office or not.

It is a little pricey. However, despite it being pricier than programs such as Quickbooks and other accounting software, the cloud-based feature more than makes up for its cost.

Improvements, enhancements and options available

too much additions too quickly without going back to current functions and reports and improving or modifying them.

There are many useful features in Aplos to assist non-profits in daily operations, events and donor management.

Needs better sign-up process to elicit and track volunteers.

The software's features and format, and setup flexibility, were almost ideal for our needs and preferences.

The setup process can take some effort so that the software can perform what is desired to be accomplished and is properly customized for it.

Non-profit structure, multiple seat accessibility online, online giving integration, Form 990 head start

Costs have a bit more than doubled since we started. Donor receipts customization within Aplos could be much better. Ability to contact Donors individually or as selected segments or as a whole is missing. Would love to be able to send year-end contributions receipts via email PDFs!