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131 Bewertungen
- Branche: Politische Organisation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Simple, intuitive platform for customer outreach
Bewertet am 17.11.2018
I love them and the team are incredibly responsive, and they've opened up a whole new channel for us to engage with our customers/constituents
Vorteile
Amazing, intuitive user interface. No technical background needed to implement. Amazingly thoughtful and responsive team, with a growing product that will only get better. Avochato made having a unified SMS front for our constituents super easy.
Nachteile
Sometimes it's hard to find old conversations while using the mobile version of the app, but that might be user error
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Excellent with a couple huccups
Bewertet am 16.11.2018
We are reaching lots of individuals quickly. Avochato support is quick to respond via text or email when issues arise.
Vorteile
I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.
Nachteile
The app does not load fast enough for us to look for the information we need if we are out and about. The app has crashed and difficult in times when we need to make phone calls.

- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 4.0 /10
Average Avochato
Bewertet am 16.11.2018
Vorteile
Avochato works well for our company because all of the conversations are synced with Salesforce and allow everyone to see conversations.
Nachteile
I do not like that you can't send pictures via the app. You also cannot put someone on speaker phone when you call from the app. Sometimes it takes a long time to receive voicemails. I know that I have one waiting, but it won't let me listen to it.

- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Invaluable tool for us
Bewertet am 29.2.2020
We have seen an immediate change is speed of response for seasonal employees who are typically of college / millennial age who are always on their phones and not their email.
Vorteile
Avochato and it's API integration has been gaming changing for both our customer acquisition and seasonal employee hiring.
Nachteile
Honestly not much, it's the perfect tool for us.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Avochato Review
Bewertet am 21.11.2018
Vorteile
It's a very simple, easy to use, and does the job of a texting platform!
Nachteile
There were quite a few bugs that popped up that made use difficult, but the support team was usually able to rectify the problems within a few hours.

- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent experience.
Bewertet am 6.7.2017
Vorteile
I really like the integration to Slack, and the ability to send pictures via SMS messaging from the dashboard.
Antwort von Avochato Übersetzen auf: Deutsch
Thanks Michael! Glad you've enjoyed the Avochato experience. We use our own Slack integration side-by-side with Avochato to support our own customers, and we love it too!
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Customer Service 10/10
Bewertet am 16.11.2018
So far, I'm impressed.
Vorteile
It enables companies & brands to effectively communicate with their audiences via one medium. People tend to feel more comfortable with a brand when there's a phone number provided to contact them directly. Not to mention, being able to assign messages to people is another bonus.
Nachteile
Some slight hiccups in the beginning when trying to figure out the zapier integration, but the customer support staff is remarkable.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great SMS Platform for Teams - Highly Recommend!
Bewertet am 19.3.2019
We have successfully switched over to Avochato for our team of 22 sales people and everyone loves it! It also makes my life as an Administrator a lot easier because the leads are automatically round-robined to my team.
Vorteile
I like the fact that Avochato takes care of the round-robin rotation of leads as they come through in real-time.
Nachteile
The software is very easy-to-use. I really don't have any complaints that I can think of for Avochato. Great system at a great price!
- Branche: Verteidigung & Raumfahrt
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Texting for Recruiting
Bewertet am 16.11.2018
Vorteile
I use it to follow up on previous communications with candidates. It allows me to quickly text a number of people.
Nachteile
The biggest negative is that some people call the number after receiving a text, which does not work well.
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
What a difference it has made to our business
Bewertet am 16.11.2018
Vorteile
extremely easy role out and implementation. we were able to integrate with our website and have now saved money since we no longer need a webchat...we just text.
Nachteile
there really are not too many things we are concerned with this software. we would like a little more ability to alter the website widget, but they were able to help us out a bit in the beginning.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Mainstream and easy
Bewertet am 1.8.2019
Mainstream, (everyone texts) simple, and great guest experience when they can simply text us questions about their upcoming vacation or any maintenance issues when the arrive.
Vorteile
What I like most about this software is it gives not only our guests and vendors a mainstream and easy way to communicate with us but Avochato is also very user friendly, simple and an overall amazing platform for commercial purposes. The text Broadcast feature is a great way for use to send a que’d message to over 1,000 in-house guest timely and efficiently. Customization is also something I have been very impressed with this company. Our tech team has worked hard with them to meet our needs as a small company to ensure we are using all features and resources to the greatest extent we can.
Nachteile
I can’t complain much, truthfully. One thing that our company is working with Avochato on is automatic “close-out” of our housekeeping survey. The company has worked diligently and closely with us to help meet our very personal needs.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Ease & Efficiency
Bewertet am 27.11.2018
Not only drinking the koolaid but I’m eating the guac! I’ve experienced the progression of Avochato. The team actively listens and rapidly responds to your business needs.
Vorteile
It’s the people! Avochato support team is not only quick to acknowledge your request, but reliably provides solution(s) or an alternative method. Other notable pros- ease of sending one or 1,000 messages with a few clicks, custom fields & templates for mass broadcasting, broadcast analytics
Nachteile
Lack of reporting. Interested in exporting data from broadcasts, tags, contacts. Ie: contacts that have replied stop or start
‘Out of Office Reply’ interested in the functionality of sending ooo replies to any contact who reaches us outside of business hours, not just to new contacts.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
[SENSITIVE CONTENT HIDDEN] is tops!
Bewertet am 29.2.2020
Very good!
Vorteile
The ease of use if use and versatility is key in our industry.
Nachteile
That so many people can use this and not just the text but call quality are good.
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Customer Support. Interactive & Intuitive.
Bewertet am 10.8.2017
Save money, time, and expand my options for marketing.
Vorteile
It will allow me to scale my business in real estate sales. I can get creative and improve my marketing and service for leads and clients. I just added my first assistant and I'm beginning to add more members to my team so that I can expand my business. The features in this software will allow me to delegate a portion of my workflow to others. I like that they're expanding features and willing to accept feedback/suggestions to improve the product over time.
Antwort von Avochato Übersetzen auf: Deutsch
Thanks Michael! It's been great working with you. We're seeing more and more real estate agents sign up for Avochato. As you mentioned, it helps them save time and effort by delegating some communications to others while keeping the primary agent fully in the driver's seat. Looking forward to continuing to work together and build out great tools together for our real estate customers!
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Simple to use but extremely effective with driving guest hospitality
Bewertet am 16.11.2018
Vorteile
Quick setup, easy to train on, easy to use. Flexibility to use with multiple parties (guests, owners, vendors, internal staff). Search capability is very powerful.
Nachteile
Would love to see it be able to integrate with other platform software.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
A great product with great customer service
Bewertet am 20.11.2018
Overall fantastic - we schedule a quarterly call to make sure we're using all the new features.
Vorteile
Ease of use. I have my entire team using it. Took less than 3 hrs onboarding.
Nachteile
I think it needs more features like recording calls.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
Gets the job done.
Bewertet am 8.6.2017
Vorteile
I love that for the most part the processing system is pretty functional, in terms of its user friendliness. The software is not so fancy that it's not graspable but is just right for reaching our customers.
Nachteile
One of the cons I found with this software is its lack of intergrations , for instance the ability to attach files and such. Additionally a how to feature would be a great addition.
Antwort von Avochato Übersetzen auf: Deutsch
Thanks for your feedback, Jonathan! We've now rolled out the ability to attach files and also created a more comprehensive FAQ / user guide. We're continuing to develop additional integrations and improve our existing integrations with services like Slack, Salesforce, Desk.com, and Office 365. Again thank you for sharing your thoughts on the product.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Service!
Bewertet am 29.11.2018
Excellent service! Quick to respond to any questions! Hats off to customer service. The Kiger Group owes you alot!
Vorteile
The software is simple and easy to use.
Nachteile
Uploading can be difficult at first however, great customer service staff are always there to help via phone, video conference, or simple email exchange!
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Our experience with Avochato has been amazing. By far the best Customer Support I have ever...
Bewertet am 16.5.2018
Vorteile
The software is extremely user friendly. I love how it is a text messaging format compared to other companies where it looks like more of an email thread. I also love the emojis available for conversations. It helps to personalize the experience with our customers rather than the conversation feeling more robotic.
Nachteile
I honestly can't say much about what I like the least. Anything I have needed for better metrics/analytics Avochato has made sure to provide that information for me. They are an amazing company to work with and I am highly satisfied with this partnership this far.
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great SMS customer support software with awesome features
Bewertet am 16.11.2018
Vorteile
Easy to use, easy to manage multiple teams and phone numbers, great API for automation
Nachteile
Software is a bit laggy and glitchy, requiring multiple refreshes. Also iPhone app lacks a lot of essential features
- Branche: Forschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Review
Bewertet am 16.11.2018
Vorteile
Its very easy to use and is quite accessible
Nachteile
Have not run into anything that has been difficult to use.
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Potentially great platform
Bewertet am 27.11.2018
I think this would be a good way to reach people. It seems quite professional but in some ways it is a little too impersonal. Several people thought I was a computer (not a real person). Not sure if that is the software fault or a problem with the script.
Vorteile
The layout was good and easy to understand. There seemed to be lots of options that you could use to personalize the site.
Nachteile
At some point one of the options, "left a message" disappeared and it wasn't clear to me why. I missed the opportunity to learn how to use the software and it took me a little while to figure it out. More importantly, I was inundated with emails not directed to me and I couldn't opt out of receiving them so I had to delete all the ones I got and block receiving them. It seemed like they were intended for the organizer who is not me.

- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Easy B2B Texting Solution
Bewertet am 16.11.2018
Overall, Avochato is a great platform. They have capabilities that I had previously thought were exclusive to other platforms. Their sales team is professional and fun to chat with. The software is easy to use and learn. Overall I think Avochato is a great product.
Vorteile
Overall, I loved the ease of use with this product. The platform itself is designed in a way that is easy to understand and use. Texting clients helps to build trust with our brand and this is definitely a great solution for that need.
Nachteile
We are really looking for a texting solution that allows us to send native video. So far, we have been unable to find this. Avochato allows you to send links to hosted videos, such as YouTube or Vimeo. But we want to be able to load MP4s as if we were using a cellphone.
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Super easy to set up and when any issues arise, support is prompt.
Bewertet am 21.6.2018
Vorteile
Very clean interface, everything makes sense organizationally speaking, and most importantly, it integrates right into our CRM software.
Nachteile
Nothing really. Once in a blue moon there is a deliverability glitch but in the (I think) almost year we've been using it I can only recall 2 times, and I'm the only user.
- Branche: Baumaterial
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Avochato has been a great feature that we now can reliably offer customers to send their order...
Bewertet am 8.3.2018
Vorteile
Ease of use and implementation. Avochato is very user friendly and pretty straight forward to use. We have orders sent in via text from one of our bigger volume clients and is a very efficient method of taking orders in. Support is very helpful and responsive.