Paycor

All-in-one-Personal-Lösung mit Personalmanagement, Gehaltsabrechnung und Zeiterfassung

Gesamtbewertung

4,4 /5
(2.483)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,3/5

88%
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2483 Bewertungen

Keith
Gesamtbewertung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We are a 1,200 person company with many global offices. Newton was a perfect fit for our needs.

Bewertet am 6.4.2018

Recruiters now have more time to seek optimal candidates as they need less time in the platform to post jobs, schedule interviews, interact with hiring managers, etc. Newton does a great job in blasting out our job postings to the various job boards and tracks where our leads are coming from. Our job seekers have a much easier time with applying for jobs and since our business hires at over 40 locations internationally, having a simple job application process is key for getting applicants who do not speak English as a first language. The job listing integrates seamlessly into our company web site. All good!

Vorteile

Our previous job posting and applicant tracking system was quite old and the user experience for both recruiters and applicants was far from ideal. Newton greatly simplified the job posting process by integrating with Outlook for interview scheduling, allowing mobile feedback from hiring managers (so that they did not need to enter the platform if they did not want to), and having dashboards which quickly showed status of jobs for the recruiters. The application process for job seekers was fast and easy, resulting in our receiving far more applicants per job than the previous tool. Overall, Newton was a perfect fit for our needs as it allowed our recruiters to focus more on seeking candidates (since entering jobs was much easier) and we are getting more/better candidates given the expanded reach and ease of use that Newton provides our job seekers.

Nachteile

The main thing that we did not like was that the analytics dashboards and tracking were all Flash-based, but that was updated in the most recent platform update, so now our recruiters do not have to worry about Flash plug-in issues. Otherwise, we are quite happy with Newton.

Ryan
Gesamtbewertung
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Paycor Review

Bewertet am 12.3.2022

Overall, very positive experience. Website timeouts are an issue, but the ease of use is a good trade off.

Vorteile

I like the ease of use and the ability to onboard users. Very straightforward. Non-technical folks can use this product easily.

Nachteile

Integration options are somewhat limited. The site often times out and time cards have to be manually adjusted often.

In Betracht gezogene Alternativen

Paychex Flex

Warum Paycor gewählt wurde

Easier to use. Better for the skillset of our HR team

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Paycor

cost, ease of use, overall platform.
Sangam
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

A Comprehensive HR and Payroll Management Solution

Bewertet am 24.2.2023

Vorteile

1. Comprehensive HR and payroll management features: Paycor offers a wide range of HR and payroll management features, including time and attendance tracking, benefits administration, compliance management, reporting and analytics, and more.2.User-friendly interface: Paycor's software is designed to be user-friendly, with an intuitive interface and easy-to-use navigation that makes it easy for businesses to manage their HR and payroll processes.3.Customizable solutions: Paycor offers customizable solutions that can be tailored to the specific needs of businesses, allowing them to choose the features and services that best meet their needs.

Nachteile

1.Limited integration options: Paycor may have limited integration options with other software solutions, which could be a drawback for businesses that rely on multiple software solutions.2.Pricing: Paycor's pricing may be higher than some other HR and payroll management solutions on the market, particularly for small businesses.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for taking the time to review Paycor's HR and payroll management solution. We are thrilled to hear that you appreciate the comprehensive features and user-friendly interface that our software offers. We also take pride in providing customizable solutions that can be tailored to meet the unique needs of each business we serve.

Regarding the cons, we understand that integration options may be a concern for some businesses, and we are continuously working to improve our integration capabilities to better serve our customers. Additionally, while we strive to provide competitive pricing, we also recognize that some businesses may find our solution to be higher priced compared to other options on the market. However, we believe that the value and benefits our software provides, including increased efficiency and compliance management, make it a worthwhile investment for businesses of all sizes.

Thank you again for your review, and we appreciate your feedback as we continue to improve and evolve our HR and payroll management solution.

Linda
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Terrible experience with Paycor

Bewertet am 15.2.2023

Has been very painful every day/week since the start.

Vorteile

Timecard maintenance WAS easy and very few steps to correct/maintain/approve.WAS is due to them making changes that we feel took steps backwards. What was 2 clicks is now 5!

Nachteile

Sales persons did a great job selling a product that CAN NOT deliver. Every step from set up to the daily use of this program has fallen short. Starting with day 1 - they took one of our name badges to test - said they would work with their clocks and software. Then day before going live the clocks where hooked up and the badges didn't work! Our staff now have to punch in numbers to clock in/out. We just acquired a new facility and started working with a team 1.5 months before needing to go live and we are now 2 months live and still having major program, use, report issues! (only 15 employees in this company)There implemation teams are SO BAD, DON"T FOLLOW THUR and JUST DON"T TAKE CARE OF THINGS.They like to submit problems to IT - which is a black hole (aren't resolved and work arounds have to be done)

In Betracht gezogene Alternativen

Paycom

Warum Paycor gewählt wurde

Not my decision

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Paycor

What they where suppose to deliver

Antwort von Paycor Übersetzen auf: Deutsch

Hello Linda, I am very sorry to hear about your experience. One of our guiding principles is to put our customers first, so please know we take this seriously.

I have brought your feedback to implementation leadership to look into the issue. Thank you for bringing this to our attention.

Raymond
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Personal review for Paycor

Bewertet am 7.2.2023

Vorteile

Paycor is a highly effective payroll and HR management platform that offers a wide range of desired features and benefits. The platform is incredibly user-friendly, making it easy for HR teams to quickly navigate and utilize all of its features. The integration with other HR-related apps and tools makes it possible to streamline HR processes and improve overall efficiency. Paycor also offers robust reporting and analytics capabilities, allowing HR teams to gather insights and make informed decisions. The platform is highly customizable, making it possible to tailor it to specific organizational needs. In short, Paycor is a top-notch solution for payroll and HR management that offers excellent ease of use, integration, and desired features.

Nachteile

Paycor is a payroll and HR management platform that has some desirable features, such as integration with other HR-related apps and a user-friendly interface. However, it also has several shortcomings that may make it a less appealing choice for some organizations. Some users have reported issues with the platform's stability and performance, which can impact productivity. Additionally, the platform's customization options may be limited, making it difficult for some organizations to fully tailor it to their needs. While Paycor has the potential to be a good solution for payroll and HR management, its limitations may make it a less desirable choice for some organizations.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for your review! We appreciate your positive feedback about our platform as well as your honesty about some of the limitations of the platform. We understand that issues with stability and performance can impact productivity, and we take these concerns seriously. Our team is always working to improve the platform's performance and address any issues that may arise.

We are also continually working to expand and improve our customization capabilities, and we appreciate your feedback on this matter.

Thank you again for your review and your valuable feedback. We are committed to providing an excellent solution for payroll and HR management and will continue to work to improve our platform to best meet the needs of our customers.

Janea
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Perfect platform for a small business

Bewertet am 2.2.2023

A promotional rate was offered to us and it was very hard to turn down. The onboarding process with our sales representative was an absolute breeze! They were patient with all of my questions. The platform itself has been pretty easy to use. If I am out in the field and can't log into our account, it is easy to get someone on the phone to help with an issue or handle processing remotely.

Vorteile

It was very easy to get started. The customer service behind this software is outstanding. I have called into the customer service line and gotten a helpful human several times. I have also used the online video tutorials and they are on point. We run payroll on a biweekly basis with a small staff of 10. It's versatile and very quick to go in and make changes. Payroll takes me less than 5 minutes.

Nachteile

Sometimes it is difficult to figure out how to edit an employees profile or pay rate. The prompts to make edits are not super intuitive. (But, calling someone up for help is a quick option.)

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for taking the time to share your positive experiences with Paycor. We are thrilled to hear that you found the platform easy to use and that our customer service has been helpful and responsive to your needs. Your feedback on the intuitive prompts for editing employee information and pay rates is noted and we will work to improve these aspects of the platform in the future. If you're open to it, please log into the platform and select "give feedback". Any product specific feedback you submit there goes directly to our product team and you can track in real time when your suggestions are implemented.

We're glad to hear that you chose Paycor for its integration with your bank and that the onboarding process was smooth and easy with the help of your sales representative. The promotional rate was a great incentive and we're happy that we could provide you with a great value.

Thank you for your support and we're glad that you have found Paycor to be a perfect platform for your small business. If there is anything else we can do to improve your experience, please don't hesitate to reach out to us.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Best HR Manage

Bewertet am 27.2.2023

my experience with Paycor has been excellent, and I would highly recommend it to anyone looking for a reliable, secure, and user-friendly HR management software.

Vorteile

it is one of the best HR management software available in the market today. What I like most about this software is how user-friendly it is, and how easy it is to use.The software's interface is straightforward and intuitive, making it easy to navigate and find what I need. I appreciate how Paycor provides me with a range of features that help me manage my HR tasks effectively. The dashboard is easy to understand, and it provides me with real-time updates on employee information, payroll, and benefits. The level of support provided by Paycor is also impressive. Their support team is responsive and helpful, always providing me with quick solutions whenever I encounter any issues or have questions.

Nachteile

there are a few things that I find slightly frustrating or inconvenient.One of the things I like least about Paycor is its pricing structure. While the software offers a lot of features, the pricing can be quite high, especially for small businesses or startups. The cost can add up quickly, and this can be a significant expense for businesses that are just starting.Another thing that I found slightly inconvenient is the lack of customization options. While the software is flexible and offers a range of features, some customization options are limited. For instance, it would be helpful if I could customize the interface to match my company's branding more effectively.I also find the software's learning curve to be a bit steep. Although the interface is straightforward, it can take some time to get used to the different features and functions. It would be helpful if Paycor provided more training resources to help users get up to speed quickly.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for taking the time to review Paycor's HR management software. We are pleased to hear that you find our software one of the best available in the market, and appreciate your feedback on the user-friendly interface, range of features, and level of support we provide.

Regarding the cons you mentioned, we understand that pricing can be a concern for small businesses, and we strive to offer customizable solutions that can be tailored to meet the specific needs and budgets of each of our customers. We also appreciate your feedback on customization options and the learning curve of our software. We are continually working to improve our solution and offer more training resources to help our users get up to speed quickly.

Thank you for your recommendation of Paycor's HR management software, and we are honored to have earned your trust as a reliable, secure, and user-friendly solution for managing HR tasks.

Terri
Gesamtbewertung
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Paycor simplifies the payroll process

Bewertet am 15.2.2023

Vorteile

Paycor is a very user-friendly tool. The payroll process is simple and the end user will appreciate having access to his/her pay history and W-2 information!

Nachteile

Adding on features such as a time clock system is costly.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for your review of Paycor. We are thrilled to hear that you find our payroll system user-friendly and that it has simplified the payroll process for you. We are committed to making our platform as easy to use as possible, so it's great to hear that we have succeeded in doing so.

We appreciate your feedback on our time clock system. While we strive to provide a complete suite of HR solutions, we understand that some of our add-on features may not be the right fit for every business. We are constantly evaluating our product offerings to ensure that we are providing the best possible value to our customers, so we will definitely take your feedback into consideration as we continue to improve our platform.

Thank you again for your review and for choosing Paycor for your payroll needs.

Roland
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent

Bewertet am 20.2.2023

Excellent good experience I really recommend to my friend over all is excellent thanks.

Vorteile

User friendly easy to use and very good service very helpful in my business i recommend this in my business friends excellent thanks.

Nachteile

Helpful in my business continue low price And free version to give small business to grow excellent I'm very happy thanks.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for taking the time to share your positive experience with Paycor. It's great to hear that you found it user-friendly and helpful in your business!

Josh
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Paycor, a great choice for your payroll needs.

Bewertet am 17.1.2023

Vorteile

I really enjoyed as a user, the ease to access my payroll information. The data was always reliable and easy to find the user interface was very easy to navigate.

Nachteile

Sometimes you would get the occasional missing data or a crash, but customer support always was very helpful and available.

Antwort von Paycor Übersetzen auf: Deutsch

Thanks for your review, it's great to hear our service team was available to assist you with your data needs!

Kathy
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Payroll System

Bewertet am 25.6.2019

Our company was using ADP when I joined in 2016. I started looking for a new service immediately.
Paycor is extremely user friendly. Managing employee records is faster, you can access reports quickly. Customer Service is outstanding! Very knowledgeable and friendly group of account specialists. Also the implementation process was smooth and I felt very prepared when we went live.

Vorteile

Ease of use, functionality, payroll processing made easy and reports options.

Nachteile

While there are a ton of topics not everything in the HELP too not everything is to find. Once you do find what you are looking for there's a how to video which is helpful. I don't think it's easy to navigate the help guide. I also find that setting up new earnings/deduction codes could be easier.

In Betracht gezogene Alternativen

QuickBooks Desktop Enterprise und Paychex Flex

Warum Paycor gewählt wurde

Worst system I've ever worked in. No ease of use on any function!

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Paycor

Paycor provided the best demo, best price for what we were looking for with options that we could add later and again ease of use.
Cortney
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Paycor Makes My Life So Much Easier

Bewertet am 8.9.2022

Highly satisfied with the product and I recommend it to everyone!

Vorteile

Paycor has given us a cost savings as well as time savings. The integration between Applicant Tracking (which is amazing) and Onboarding has reduced our time to find, hire and set up new employees. Payroll processing time is dramatically faster as well as the time clock integration makes payroll easier. There is a great analytic component. The team is very helpful and we are seeing huge savings over ADP.

Nachteile

The tax component has been the only part that has been a little difficult. The time to get a response from this team is pretty long and it's not possible to contact them directly.

In Betracht gezogene Alternativen

Paycom und isolved

Warum Paycor gewählt wurde

Cost, lack of customer service and unnecessary steps to process payroll.

Zuvor genutzte Software

ADP TotalSource

Gründe für den Wechsel zu Paycor

Care for our mission, features and cost

Antwort von Paycor Übersetzen auf: Deutsch

Hello Cortney, thank you so much for your positive review! We are delighted to hear Paycor has saved you time and money and that you are enjoying our onboarding product.

I do see your concern about the tax team and I wanted to let you know that we have hired many additional members to this team. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. If you have any additional comments please feel free to reach out to me direct at paycorlistens@paycor.com as I believe your feedback could be very helpful.

Heather
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great payroll software

Bewertet am 25.5.2021

I used Paycor for two years for payroll and time reporting. The system did very well. I would have stayed with them if their HRIS was better.

Vorteile

The time and attendance and payroll functionalities are fantastic. Easy to use for both admins and employees. Robust reporting features. Employee profiles easy to use. Able to track 401k loans by setting goals.

Nachteile

HRIS features were not as robust as other platforms. Document storage was a big downfall as uploads were only saved by date of upload. No customization at all. There was no ability to create electronic workflows for setting up/terminating access when multiple roles (HR, IT, Payroll, etc.) had parts to play in the process.
My other dislike was my rep changed multiple times and I was not informed of the change. I would send emails with no response; finally call customer service (which took up to 2 hours to reach someone) and then to be told my rep changed.

In Betracht gezogene Alternativen

PurelyHR, Namely, BambooHR, SentricHR und Eddy

Warum Paycor gewählt wurde

We moved out of a PEO.

Gründe für den Wechsel zu Paycor

I did not choose to continue with Paycor when moving to a full HRIS, but wanted to share my experience with their payroll functions.
Alexandra
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Improves transparency, consistency and, ultimately, culture!

Bewertet am 21.4.2020

The ideal experience. They are responsive, receptive and engaging. They are always looking for ways to improve and engaging with me on new features to provide them feedback. Super happy their tool was the one we picked for our organization.

Vorteile

- Keeps our leaders on track to have consistent conversations that are well documented
- Asks for both parties to provide notes which is helpful to ensure we have a full capture of how a meeting went and what was discussed
- Reviews process is great for Annual Reviews - makes it so much easier
- Feedback function we use ALL THE TIME for surveys and anonymous feedback

Nachteile

There are some opportunities for improvement in a few functions, but 7Geese has been super responsive on my feedback and is actively working to continually improve their software

In Betracht gezogene Alternativen

Small Improvements und BambooHR

Gründe für den Wechsel zu Paycor

Overall best look,feel, ux/ui experience. The most intuitive and with the most on the docket to improve in the following year. They are very open with me about features they are looking to add and I've seen them deliver on improvements time and again. It's nice to be heard as an end-user.
Tami
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Payroll software that meets business needs

Bewertet am 27.8.2019

Paycor has helped me become more efficient in process payroll, tracking time cards and running third party reports.

Vorteile

The report functionality is fantastic. I like having the ability to customize reports, this saves me a lot of time. I also like the ease of the software and the great customer service Paycor provides.! Paycor also continues to listen to customer feedback and make improvements.

Nachteile

I like all the functions of Paycor, this isn't anything I dislike but the onboarding doesn't really work for us since we don't hire on an every month basis. I couldn't justify the cost but if we did I would definitely use it.

In Betracht gezogene Alternativen

Paycom

Warum Paycor gewählt wurde

Functionality and cost

Zuvor genutzte Software

ADP TotalSource

Gründe für den Wechsel zu Paycor

Cost and functionality
Jennifer
Gesamtbewertung
  • Branche: Bürgerliche & soziale Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good software solution with room for growth

Bewertet am 21.9.2019

Overall I think it is a great business solution and time saver. The information captured and stored is very helpful for reporting and I am able to instantly generate useful information. I also appreciate that they are consistently making improvements and evolving the software to best meet the needs of their clients. There are options available to make suggestions and follow them along the process of review through implementation.

Vorteile

We use multiple features within the Paycor platform ( payroll, benefits enrollment, time and attendance and reporting . I find them all to be helpful, although, some are better functioning than others. For payroll processing and new hire onboarding Paycor has been a great solution. All I need to enter upon hiring a new person is their name and email and the onboarding process is initiated. Our employee information is now more up-to-date and accurate not to mention the time that is saved with manual entry.

Nachteile

For us the attendant solution and customer support would be areas for improvement. We have a non-standard set up for time and attendance which causes some confusion and manual entry. Although, I typically can get a hold of customer support within a few minutes many times I find explaining our problem and getting it resolved takes several emails and can take days/weeks. Additionally I find having dedicated tech-support to be more cumbersome then general support. Most times I find our individual contact is not available and there is a decent amount of turnover making dedicated team members seem irrelevant.

Tami
Gesamtbewertung
  • Branche: Grundschul- & Sekundarbildung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Payroll, Attendance Tracking & Benefits Made Easy!

Bewertet am 19.2.2015

Vorteile

It's hard to pick out a single thing. The ease of the payroll processing is so nice. I really like that I can access the employee record from the pay data grid. This gives the ability to view an employee's earnings and deductions, figure out what might need to be adjusted, make the adjustment right in the pay data grid, and recalculate the check!
The time and attendance is a great tool for tracking time off and scheduling different leaves for our staff, and it's easy to make a change to the reason or day if needed. The HR piece of Paycor has simplified things for me in that I have changed our benefits to an online enrollment (fabulous). I've utilized the forms and documents section for a central location to refer all employees to, and the company news lets me put time sensitive materials on there.
Paycor has been very easy to work with and extremely helpful. I like having a specialist for each piece of the product; I can call and present my problem without having to be passed to five different departments. They are prompt in resolving my problem and very courteous.

Nachteile

I would like to have the ability to create quizzes to send out to employees that can be tracked on their employee records. I currently use the surveys for some of this but wish there was more functionality with the surveys. We are now using the performance review portion, and I wish there was a way to exclude the weights since we don't use them, although I did find a workaround.

Caroline
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Fantastic for self-sufficient users, customer service lacking

Bewertet am 12.9.2022

Vorteile

I like that Paycor is designed to operate with minimal intervention on their end. Most products and features are customizable by the client administrator, and can typically be set up through self-service. I like that Paycor covers most of what we need and integrates everything into one platform, and decreases the amount of manual paperwork I need to do.

Nachteile

When you do need help, it is extremely difficult to access. Their CSR teams use the same resources that customers have available, and they often put a ticket or work order in that you never hear about again. Phone lines are less busy than they used to be, but still inefficient. You do not get responses regarding tickets submitted via email. Paycor does not easily accept responsibility for mistakes on their end when they do occur.

Antwort von Paycor Übersetzen auf: Deutsch

Hello Caroline, thank you so much for taking the time to leave your honest review. We strive to empower leaders so we are thrilled to hear you are enjoying our platform and that its cutting down on the manual paperwork you need to do!

We apologize that you have not been receiving level of support you expect to receive from Paycor, and it is not the level we have committed to deliver. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. If you have any additional feedback that you feel may help, please email me directly at paycorlistens@paycor.com

Bishoy
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Streamlining HR with Paycor: A Comprehensive Review

Bewertet am 13.2.2023

Paycor is generally well-regarded by its users and is considered a comprehensive and effective HR management platform.

Vorteile

User-friendly interface: Paycor has a clean, intuitive interface that is easy to navigate, reducing the learning curve for new users.Comprehensive HR management: Paycor offers a wide range of HR management tools, including payroll, benefits, compliance, and time and attendance, making it a one-stop shop for HR needs.Customizable solutions: Paycor allows customers to tailor its offerings to fit their specific needs, including the option to add custom fields and reports.Integration with other systems: Paycor integrates with other HR and business systems, such as time and attendance systems, making it easier for organizations to manage their HR processes.Exceptional customer support: Paycor provides excellent customer support, with knowledgeable representatives who are available to help with any issues or questions.

Nachteile

Steep learning curve: Although the interface is user-friendly, there is still a steep learning curve for new users who need to get up to speed on all of the features and functionality of the platform.Limited customization options: While Paycor does offer some customization options, there are limitations on what can be tailored to meet specific needs.Cost: Paycor can be expensive, especially for smaller organizations that may not need all of the features and functionality offered by the platform.Technical issues: Some users have reported technical issues with Paycor, including slow load times and system crashes, which can be frustrating for HR teams.Limited international support: While Paycor is available in multiple countries, its support for international customers is limited, which may be a concern for organizations with a global HR presence.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for sharing your detailed review of Paycor's HR management platform. It's great to hear that you found the user interface to be clean and intuitive, with comprehensive HR management tools and customizable solutions. Additionally, it's great to hear that you have had exceptional customer support - this is an area we have heavily invested in!

However, I'm sorry to hear that you found the learning curve steep and that there are limitations on customization options. I will make sure to pass this along to our product team as well as your feedback about load times and international support!

Lisa
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Product

Bewertet am 25.6.2019

We have been able to better track our payroll and labor allocation. It integrates with our benefits program and cuts down on input. Audits go smoother with the reports that we are able to generate; both the pre-made reports and the report generator. I was a little aprehensive when I came into this position. It was quite abruptly and with little training, but I have come to really like this program and it makes my job run a little smoother.

Vorteile

The product is easy to use. They have great tutorials to help you with areas you are not familiar with. If you need to call in, the customer service is exceptional. They are always friendly and work to the resolution of the call.

Nachteile

Navigation between the areas is a little rough. There are times that I have to maneuver to another area for information and once the information is obtained, I have to maneuver back to the area I was in. If all the areas could be interconnected that would be helpful. Also, it would be helpful to designate hours and pay to a department. Currently, all hours and or pay have to be allocated to the different departments.

Manibhushan
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A Comprehensive and Reliable HR and Payroll System

Bewertet am 5.1.2023

Paycor helps businesses streamline their payroll, HR, and time and attendance processes. This helps businesses save time and money, while also improving accuracy and compliance. Benefits that businesses have realized include faster payroll processing, improved compliance with regulatory requirements, more accurate tracking of employee hours, and better visibility into workforce data.

Vorteile

The most impactful features of a product depending on what the product is used for and how it fits into existing business processes. Generally speaking, features that are easy to use and that have good integration with existing processes have the most impact. Features that allow for customization and optimization of processes, such as automation, also have a great impact. Finally, features that provide insights into data and metrics are very important to help businesses make better decisions.

Nachteile

Features - I feel that the product could be improved by allowing users to customize their dashboards and reports to better suit their individual needs. Additionally, I feel that the analytics feature could be improved by providing more in-depth insights and allowing users to better visualize their data.Difficult to use - The product can be difficult to use for users who are not familiar with the platform and its features. Additionally, some of the features can be difficult to understand and use properly.Integration - Integration with existing business processes can be difficult as the product does not always provide a seamless transition between the two systems. Additionally, the product does not always integrate well with third-party software and applications.

Antwort von Paycor Übersetzen auf: Deutsch

Thanks for your review, Manibhushan! It is great to hear that our integrations are working seamlessly for you and that our product is easy to use. I am happy to let you know more customization in both reporting and analytics is on the road map for 2023 - stay tuned!

Jim
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Gets the job done, with little followup

Bewertet am 14.1.2020

This really gets the job done well and we are able to track several areas of organizational allocations and tax tracking which we were not able to track with another popular software. Once a change is made, I can be assured it will come over in the run properly.

Vorteile

Much of the software is quite intuitive. I have used other payroll software as well, but this simply makes sense. General area for profile, pay, deductions, with several areas for specifically coding org codes and working with allocations. It seems to be able to do what we need. Questions are dealt with fairly quickly, although during tax time the wait for a live person can be 15-20 minutes.

Nachteile

We had set up several different codes for 401(k), which the software did not combine for a total amount, so it was necessary to manually track for a couple employees. This was unfortunate, but didn't affect us too bad. The report writing is better than many companies I have worked with.

Antwort von Paycor Übersetzen auf: Deutsch

Hi Jim - thank you for taking time to share your feedback! It's great to hear that Paycor is intuitive and easy to use. Have a wonderful day!

Harsha
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

A Detailed Review of Features and Benefits: Streamline HR and Payroll Processes with Paycor

Bewertet am 15.2.2023

Overall, I appreciate that Paycor's software is user-friendly, efficient, and effective, allowing them to focus on growing their business rather than getting bogged down in HR and payroll tasks.

Vorteile

Paycor's software include its ease of use, comprehensive HR and payroll solutions, customizable reporting options, responsive customer support, and integration capabilities with other software and systems. I personally appreciate that Paycor offers regular updates and enhancements to their software to improve functionality and stay up to date with the latest compliance requirements. Paycor's reporting capabilities are highly customizable, allowing users to generate reports that meet their specific needs. Users can also automate report generation to save time and ensure accuracy. I praise Paycor's customer support team for being knowledgeable, helpful, and responsive. Users report that their questions and issues are addressed quickly and efficiently, making it easier to use the software effectively.Paycor's software can integrate with a variety of other systems and software, including accounting, time and attendance, and applicant tracking systems. This makes it easier for users to manage all aspects of their business in one place.

Nachteile

In some cases that Paycor's software can be expensive, especially for smaller businesses with fewer employees. However, I also report that the software's comprehensive features and time-saving capabilities justify the cost. It has minor issues with Paycor's software.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for your detailed review of Paycor's features and benefits. It's great to hear that you have had a positive experience with the software, including its ease of use, comprehensive solutions, customizable reporting options, and responsive customer support.

Nipuna
Gesamtbewertung
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Make your employees HAPPY

Bewertet am 27.8.2019

Paycor is a useful software which offer broad coverage of HR needs. It is very easy to use and able to work on a simple interface. But sometimes it is difficult to erase data after entering. However, overall it is a great software.

Vorteile

User-friendly.
Easy to use.
Provide tutorials to be clear about doubtful areas.
Paycor is very responsive when we have a doubt.

Nachteile

Implementation is some amount complex in this software. Cost is little bit high for SMEs.

In Betracht gezogene Alternativen

Paylocity und Workday HCM

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Paylocity und Workday HCM

Gründe für den Wechsel zu Paycor

Its very simple system.
Stephanie
Gesamtbewertung
  • Branche: Verteidigung & Raumfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Time Efficient Software

Bewertet am 13.9.2022

Vorteile

Paycor stays up to date on the latest developments with software. It's efficient to use and allows users to multi-task while smoothly providing an essential tool for conducting HR business.

Nachteile

Sometimes the upgrades don't have all the bugs worked out, and it makes things challenging to access. Luckily, there is an "old view" and an "upgraded view" option. With the old view, you can access what you need and where you need it. The upgraded view has different menu options at times, and you have to spend time learning where everything is. That's very time consuming!

Antwort von Paycor Übersetzen auf: Deutsch

Hello Stephanie, thank you so much for your positive review! We are thrilled to hear your are enjoying our industry leading software as one of our guiding principles is "Think Big, Dream Big".

We apologize that you find the new features time consuming, I would encourage your to visit our help center where we house training materials which break down everything in an easily digestible way! If you have any further feedback please feel free to reach out to me directly at paycorlistens@paycor.com as we pride ourselves on being as user friendly as possible!