Cove Data Protection Erfahrungen

Cove Data Protection

4,7 (37)
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Schnelle, zuverlässige Remote-IT-Serviceplattform für MSPs.

Gesamtbewertung

4,7 /5
(37)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,5/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,6/5

97%
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37 Bewertungen

Mike
Mike
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simple And Effective Backup

Bewertet am 15.2.2019

SolarWinds saved the day when disaster struck one of our clients, we were able to restore everything...

SolarWinds saved the day when disaster struck one of our clients, we were able to restore everything quickly and easily as if nothing had happened. Common backup and rescue media is easy to create. Customer support was easy to deal with. We have experienced no issues using SolarWinds Backup and recommend it to all of our clients.

Vorteile

SolarWinds Backup is easy and efficient to use. The web interface is easy to use. Just simply install on the devices and you are ready to go. You own your own data. There are no storage limits which is an asset.

Nachteile

There are a few limits on the scheduling features but we have managed to work around them.

Joseph
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Be careful before implementing

Bewertet am 25.4.2023

Being charged for storage not actually used. My very first backup was a server. Someone had a 5TB...

Being charged for storage not actually used. My very first backup was a server. Someone had a 5TB external plugged in as I set up the backup. It was then excluded from the backup. It never backed up the external drive, but I was still charged for the storage because it was "selected" for a single day. I explained this to their support team, and their response was, "This is how we charge." I will include screenshots to show.One month after signing up, I get an email notification of a price increase. Then if that was not bad enough, they sprung this,"Oh, you are under contract and can't terminate without a fee." This was NEVER explained to me by ANY of their agents until I tried to leave. These business practices are horrific. Unless you don't care about throwing away money, stay far away.I have never had such a bad taste in my mouth. These kinds of bad business practices were the kind of thing that made me leave Solarwinds. I will never consider doing business with them ever again.

Vorteile

It was easy to setup for office 365 and easy to recover items in 365. It was easy to locate and restore files in server backups

Nachteile

Difficulty in setting up. No help in setting up. How they charge. Poor customer service

In Betracht gezogene Alternativen

Acronis Cyber Backup und MSP360 Managed Backup

Warum Cove Data Protection gewählt wurde

Axcient could not provide a sort option of search results when trying to recover Office 365 items

Gründe für den Wechsel zu Cove Data Protection

ease of recovery from Office 365
Romil
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Easy to use for backups

Bewertet am 8.4.2024

It takes automatic backups for the mailboxes and files. Also provide error if there is any failure....

It takes automatic backups for the mailboxes and files. Also provide error if there is any failure. Its fast, recovers in minutes.

Vorteile

This is easy to use. Easy to restore files. Easy to see backup status and other the information. Would recommend it to all.

Nachteile

Nothing that I can think of. Just if it has multifactor option with notifications factor, its easy to tap on it and put number.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

backup and restore

Bewertet am 10.2.2021

Vorteile

tried this tool to have it integrated with other SolarWinds products and its a pretty decent solution.

Nachteile

There are better products out there with more features and alesser cost.

Ramon
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Backup Software

Bewertet am 22.11.2019

Overall is being great, a few glitches but support try there best to meet your expectations.

Overall is being great, a few glitches but support try there best to meet your expectations.

Vorteile

Baremetal recovery is amazing it just works.

Nachteile

Recent Updates where it does not tell you what is the issue.

In Betracht gezogene Alternativen

MSP360 Managed Backup

Warum Cove Data Protection gewählt wurde

There was no console for management or cloud backup.

Gründe für den Wechsel zu Cove Data Protection

There was too much configuration involve in order to get it up and running.
shabbir
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Must recommended flexible and reliable product for SMB or Enterpraise

Bewertet am 19.9.2021

plays a crucial role in Disaster recovery as we follow strict compliance. Managing Multiple VM...

plays a crucial role in Disaster recovery as we follow strict compliance. Managing Multiple VM servers, backup, encryptions, or restore easily in operations in though a bit worried about its console.

Vorteile

It is a next-generation product in backup very flexible and feasible to handle. backup solution's primary use case is to handle multiple products which can be able to support multiple platforms and along with scalability and feasibility in utilization.

Nachteile

Console to user roles created like especially admin is not such great in performing actions and Multiple servers handling is also a challenge.

Russell
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Cloud backup that works well for Hyper-V or VMWare.

Bewertet am 7.11.2023

Vorteile

Our Hyper-V backups work very well. We get a daily report about each backup with detailed analytics and information. We love the cost and value of the product as well as the peace of mind of having immutable backups off-site. It also allows for a local "Speed vault" so local copies of the backups can be used for quick restores.

Nachteile

I misunderstood some of the initial setup of the product and was using it incorrectly. My fault, but support made me aware of the changes I needed to make and now we have it humming right along!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simple and Easy Backup Tool for MSP's!

Bewertet am 10.10.2018

Coming from a backup provider where we continually experienced issues both with the product and...

Coming from a backup provider where we continually experienced issues both with the product and support, it was a relief to finally not spent an hour or two a day resolving issues and/or working with support. This was defiantly a great solution to move to!

Vorteile

We have been using Solarwinds Backup and Recovery for a couple years now. It just works! We like how it is VSS based, very simple to setup and run into very few backup issues. This allows for our backup margins to be high since we simply install it on the devices and sit back and watch it work! The web interface is simple to use and the support has been fantastic.

Nachteile

One thing we wish it did is truncate the SQL logs while in Full Recovery mode.

Gary
Gary
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Reliable backups, excellent interface.

Bewertet am 20.3.2021

I've used other backup software in the past and I can say this is the best one I've ever used,...

I've used other backup software in the past and I can say this is the best one I've ever used, hands down.

Vorteile

Backups are reliable and easy to implement at any time.
You can store multiple weeks or even months of backups at a time, and restoring data when needed is a snap!

Nachteile

Getting help from SolarWinds support can take a few days if they're busy; a very good knowledge base is available to all users and can usually resolve most issues, but speaking to an actual engineer for difficult troubleshooting can be difficult to get started.

Bob
Bob
Gesamtbewertung
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Solar Winds Backup reasonable price a the secure backup

Bewertet am 20.11.2018

Started with the Solarwinds backup and later moved to RMM. Only thing I wish is that I wish it...

Started with the Solarwinds backup and later moved to RMM. Only thing I wish is that I wish it would be easier to move from the Solarwinds backup to the RMM Backup. If you want to move from one ot the other you loos past backups.. so timing is crucial.

Vorteile

Once installed it just does the job. Often going several months without any issues in backing up the system.

Nachteile

Somewhat difficult to learn, but is logical and the support is good.

Arjan
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Solarwinds backup made my life easier

Bewertet am 13.11.2019

Vorteile

It is easy to setup and maintain and works mostly without any problems.

Nachteile

The portal is sometimes down due to maintenance.

Dustin
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Cove Data Backup is a set and forget backu product.

Bewertet am 30.10.2022

All in all I am very happy with this product, I am not looking for an alternative for my basic file...

All in all I am very happy with this product, I am not looking for an alternative for my basic file and folder backup and restoration for our clients

Vorteile

Super easy to deploy, doesn't even require a reboot; and you are up and running.

Nachteile

Restore is great; but the disaster recovery options are limited.For clients with 100s of thousands of files; restoring files that you are looking for is not searchable from the restore GUI; and the virtual disk can be really slow to index.

In Betracht gezogene Alternativen

Veeam Data Platform
Jaden
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

great product for workstation backups

Bewertet am 16.11.2022

We use this software for everything from full server restores to single file restores. It always...

We use this software for everything from full server restores to single file restores. It always does its job.

Vorteile

This product is extremally easy to use. In just a few minutes you can restore a file or folder to a users machine to to a server.

Nachteile

Other than it working a bit slow sometimes which it to be expected with a backup software, I do not have any real complaints about it.

Brian
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Simplicity and Trust

Bewertet am 12.11.2019

Solarwinds set a stand and bar for the industry to match at minimal and best if capable.

Solarwinds set a stand and bar for the industry to match at minimal and best if capable.

Vorteile

Simplicity. It just works. Thats a huge plus.

Nachteile

Help and how-to sections are a bit flaky to navigate around.

Eli
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Very solid, but expensive with some restoration hiccups

Bewertet am 5.6.2019

Overall, I have been happy with the product. The online backup option has decreased the amount of...

Overall, I have been happy with the product. The online backup option has decreased the amount of time spent working with clients to connect local backup drives. Support has been very helpful.

Vorteile

Overall, Solarwinds Backup just works with little intervention needed. I was skeptical of what was promised by the sales people, but after using it, I was very impressed. The online backup function helps to ensure backups always complete if local hardware is disconnected or failed.

Nachteile

I have run into some problems that have delayed restores, but in each instance, support has been able to help restore the device successfully. It would be nice if there was a local only option for backups. The price of the product is higher than other options.

Andrew
Gesamtbewertung
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Solarwinds Backup

Bewertet am 20.11.2019

Fantastic product

Fantastic product

Vorteile

Easy of install and setup, ease of Use, accuracy, recovery option

Nachteile

Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts

Kelly
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

N-Central & SolarWinds Backup

Bewertet am 18.12.2019

Solid file and database backup feature. Versioning is built into the product with customization of...

Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent. I've used many different products and consider SolarWinds backup to re reliable and dependable.

Vorteile

It is fully integrated into N-Central, SolarWinds RMM product. This allows for centralized management from the RMM console and easy templating and monitoring of the backups themselves.

Nachteile

When compared to Veeam or other mature products it is lacking in features. However, direct apples to apples comparisons it does a very good job of file level and database level backups.

Jacob
Gesamtbewertung
  • Branche: Computer-Hardware
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great backup software!

Bewertet am 11.12.2019

It's been great so far! I've recovered several customer files that were inadvertently deleted with...

It's been great so far! I've recovered several customer files that were inadvertently deleted with very little trouble.

Vorteile

It's very reliable, especially the VDR restore tests that you can run on a ESX or HyperV box. I have very little issues with the product after the initial deployment.

Nachteile

I wish that the RMM version had as many features as the standalone version. Not having the capability to restore to the cloud would be nice.

Mark
Mark
Gesamtbewertung
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Solid and reliable

Bewertet am 26.3.2019

Vorteile

The best thing about this solution is that you don't have to babysit it much. 95% of our client backups work without a hitch.

Never had any problems restoring from backups.

Nachteile

The Exchange restore is kind of a challenge, especially if the database is large. No built in tools for granular restore of mailboxes, You have to use powershell.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Never regretted the change to SolarWinds Backup

Bewertet am 6.3.2021

I recently made the "big step" to set up an external server for my work. Since then, smaller,...

I recently made the "big step" to set up an external server for my work. Since then, smaller, non-business optimized cloud services didn't seem to scale up in pricing and protection, so i subscribed to SolarWinds Backup.
It obviously has a ton of tools, that i might never need. But since my daily work routine is based on different projects with different customers, it's crucial to have a central storage point, that is easily accessible from everywhere and reliably saves all the steps of editing.

Vorteile

With several backup-steps SolarWinds Backup assures a complete protection from dataloss.
Data is easily accessible from everywhere and backups are generated automatically and efficiently.
The ability to access old versions of backups is especially helpful to never lose progress!

Nachteile

I didn't encounter any real problems with this software. The load of functions can be overwhelming, especially with all of the cryptic abbreviations.
Honestly though, this is not a real con, but rather my own problem!

Rick
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great backup product

Bewertet am 27.11.2019

Great product, cost effective solution.

Great product, cost effective solution.

Vorteile

Software is easy to use, set up, and administer. Also the cost is so much better than competing localized products

Nachteile

1. Inability to RESTORE to "another location" OTHER than the local C: drive of the computer you are administering from.

Brad
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Been using the product for over a year now for our MSP customers, works awesome.

Bewertet am 23.8.2017

Local and remote backup for our clients with easy to use single pain of glass for problems.

Local and remote backup for our clients with easy to use single pain of glass for problems.

Vorteile

Ease of use is the KEY to this software. Further you can use your OWN offsite dataVol, a lot of products force proprietary dataVols or their cloud storage.

Nachteile

Some scheduling limitations. Interface could use a couple "tweaks". Can not replicate local to more then ONE remote dataVol.

Wayne
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

It's a great product which is fully supported 24x7 both by email and speaking with a live...

Bewertet am 23.8.2017

Vorteile

It's a great product for client with both large and small amounts of data. Easy to install and configure.

Nachteile

Not easy to setup if you want passing clients to run a free trial and download the software and create their own account without contacting someone in Administration.

Mark
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

It's a great Hybrid (local/remote) data protection product for SMB clients.

Bewertet am 24.8.2017

Vorteile

Cloud Management Console includes great monitoring and alerting capabilities for entire customer base. Very knowledgeable 24/7 support. Proven to have easily recovered clients from Ransomware attacks.

Jeff
Gesamtbewertung
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Fast, professional backup

Bewertet am 23.8.2017

Hybrid backup. On-site and cloud backup included. Saved the day when disaster struck at a clients...

Hybrid backup. On-site and cloud backup included. Saved the day when disaster struck at a clients site.

Vorteile

Simple to use, enterprise class features, very fair on the storage limits, no gimmicks. 24/7 support. Above all I saved a clients burning building from this backup service. You can schedule backups nightly, twice a day, or down to every hour if you choose.