HoneyBook Erfahrungen

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

The ease and convenience of clients booking my services and signing contracts.

I actually have no cons. My experience with Honey has been great.

Affordable and Backend looks nice - so that's something!

Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore?

We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.

Streamlined client workflow management and customizable templates for proposals.

limited advanced customization for workflows and only basic reporting.

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

I don't have any dislikes thus far regarding the platform.

I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!

I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!

It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything.

All the processes are useful and have had no inconsistencies in use, so on my part everything has turned out satisfactory.

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

I really enjoy how easy it is to use the system. I take a lot of payments and handle invoices and this program makes it easy

The customer service can take a while to answer the phone or resolve a problem online

I love the nice, professional presentation of information. Everything is laid out nicely for everyone to see (messages, threads, etc). Honey book also streamline business to client relations from sending the contract, invoicing, signing, then finally payment (through Stripe).

I honestly don’t have any cons. This program is by far the best of it’s kind.

Customizing the aesthetics of Client facing files was the reason we used it and the time invested in getting those things created, was why we stuck with it far longer than we should have. Regret every penny and every hour spent on this software, ultimately they “updated” their format (again) and we had to start all over - at our expense and time investment. They lost every payment dispute, dispute our never having lost one when we could handle them: our contracts are iron clad. You’re not given the choice to handle dispute: they must do it - they charge you for it too!

Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on weekends - too bad for you. Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague. I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me.

Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.

Initial customisation takes time. Limited integration with certain third party apps.

If I could think of a pro I would add it. If you are looking to be overcharged and never refunded use this software.

No customer service. When they charge incorrectly you cannot reach them to get it corrected. Product was not impressive to start to have to deal with this billing issue.

Ease of use and minimal training requirements!

Pricing could be a little better but overall I really don’t have any cons.

Well, I really like about honey Book. It was very professional and easy to use

I didn’t like that the pricing system was very high, especially for startup businesses

Straight forward, user friendly and nice look to it.

Still learning all the capabilities but no complaints yet

thanks to this software, I am more and more efficient at work

I find it really expensive and it's not known to the general public.

I liked how I could set up my invoices and send them

I don’t think I have had any set backs with this

Invoicing I like the ability to easily invoice and send

Should be able to have more functionality

Proposals, appointments, payments, invoices. All in one platform. Like a personal assistant. I found it very useful and innovative, especially for the automation part which is not obvious for a software like this.

Nothing wrong to report. A few bugs every now and then but I haven't seen one in a while.

Useful features such as invoice creation, contract development and managing contracts. Great for independent business owners whether your business is small or progressing. Convenient tools for the structure of my small business. I mostly use this app for invoice, payments and scheduling. Features work wonderful.

Can be a little confusing at first but eventually I learned about the tools.

Being able to send contracts, estimates and manage my workflow all in one place.

Being able to navigate and the pricing per month.

Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.

Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.

Very user friendly and task notifications for leads and clients

limited integrations and customisation to meet different types of businesses