SchoolMint Erfahrungen

I like that all three of my children are on one account. It's very easy to click between children and view grades, absences, etc.

It's difficult to recover username and password. I've always had to end up calling the school to have mine reset.

SMG allows us to collect data and determine trends. It also allows us to capture meeting notes and walkthrough data.

We find the meeting templates to be limiting. Only the person who starts the meeting can add to the agenda topics.

The interface is clean and aesthetically pleasing.

Enroll is like an airplane that is being built while it is in the air for the first time. Features are incomplete and do not function properly. For example, applicants can use a Scheduling module to select appointment dates/times, but there is no way for the system admin to export that information to a CSV or Excel. Same with recommendations; they cannot be exported by the admin. So there is critical data points in the system that cannot be accessed by the admins. The product is very disappointing.

We use Smart Choice for our online applications and lotteries and recently added their services for permits, which is going great! I love the customer support. The reps are always quick and responsive to even the smallest issue and if my rep is unavailable, someone else responds on her behalf right away. Working collaboratively with the reps and developers is my favorite thing - no question goes unanswered, I can't say enough about how important and impressive that is.
One of my favorite features which is absolutely worth the money is the scheduling feature!! What a time saver and so easy to use!
I also love that I can create my own deliverables and customize how I use them.
The lotteries have worked very well for us and we have a lot of custom priorities that the system handles very well.

Like the other reviewers, I feel that creating reports is the most tedious and unintuitive part of the system. Lots and lots of trial and error in that area. We can finally duplicate a report which is helpful to a least have some of the info already available when creating a new report. Luckily the reps and develops are helpful, but I would like to be able to do more of it myself. Now that we use Smart Choice for our permits in addition to our lottery, it is a little confusing go and back and forth between the newer permit system and the old lottery system. It would be nice if they were they same.
A minor thing I don't like in the new system, is that I can't see the parent notes without clicking on them, in the old system I could see all of the notes at the same time.
Another thing that would be helpful is to be able to sort by more than one column header while looking at the application management page. Filters are useful for the most part, but sometimes the extra layer of sorting would be helpful.

It is 100% online. This alone has saved our campuses many hours in going through paper applications and parents can chose more than 1 school at the same time without having to complete a new paper application.

I love the conditional formatting, scheduling of messages and the defaulting of today's date enhancements added this year.

We are able to get incoming students set up very quickly for testing or find potential needs for students earlier by collecting the information earlier in the process than we have in the past since the forms are so easy to use online.

Wonderful tool to collect enrollment data and create projections when we start year 3. This helps locate the grades of greatest needs so we can concentrate marketing in the locations and grades we need as well.

No way to stop users from creating multiple accounts year to year when they cannot remember their password or username - I have parents with 3 user names for 1 student and 3 siblings with different usernames. We send them the username in all communication, but parents still create new accounts!
We would really love a view only or a way for certain groups to be able to print their own forms, such as Nurses or principals. We would not want them having the ability to make any changes, but if they could look at the information and print out anything pertaining to their department, then this would eliminate the need for the registrar to do it for them.
The feeder campuses and administration would love a way to see which campus the re-enrolled student came from the prior year. For example, the Junior High campus cannot see which elementary campus the re-enrolled student came from. Since we are open boundaries, there are 5 elementaries that feed into 2 different junior highs. But the student can pick either junior high. So to get the records to the right school, I have to go through and find the info student by student since I have full access.

The front-end user interface was nice...

We tried to be patient and work with SchoolMint to make things happen, but we were let down at every tier of the SchoolMint Enroll System. Perhaps they are still trying to figure their processes out after the merger of acquiring enrollhand, but as a company that works with and for school systems, we expect a higher level of professionalism and accountability.

My favorite feature of Smart Choice is the parent portal. This feature allows me to have an excellent understanding and overall view of the parent experience, as well as insight to help parents troubleshoot any issues they are experiencing. The software is highly-customize-able, which works for our organization. There hasn't been any system upgrades we have requested that they are not able to do. I like that we have one contact for support. I am willing to sacrifice a support line for our one contact of support because she has a comprehensive understanding of how we use the software and is always able to follow along quickly with our issues and requests.

The most difficult part of Smart Choice is filtering the data and building reports. The reporting feature only allows for "and" filters. It would be nice to have the option of "or" filters. I wish Smart Choice, on the back-end, had a more updated look-and-feel. It kind of feels like I am in my high school portal from 10 years ago. I also found it difficult to figure out how to create field dependencies when creating form steps. Once you understand how it works, you can replicate the steps, however, it is not intuitive at first and there was a lot of trial and error.

Easy to setup, easy to communicate with various groups, fairly intuitive. Forms are simple to put together but a little but limited in what you can do.

Reporting is so-so, I wish it were more customizable. The search feature is limited (you can't search for a parent name). If you want to export your data into your SIS system - good luck, it takes them a month to create the file!

Great way to keep track of applications, important documents, dates and contact to get in touch with school on the web.

Doesn’t remove the need to call and discuss needs with a person at the schools. Needs a live chat option or direct calling option through the application.

It's customizable - we can make the system work for our needs (e.g. create our own deliverables and reports).
Back-end access allows us to create analytics and data visualizations to meet organization's goals.
Customer support is prompt and usually provides quick resolution time.
The price for the product is great.
The system is scalable and has accommodated the growth of our organization.

The firefly gadget is not user-friendly and does not support formatting easily, which makes it difficult to create website content that looks clean and professional.
The letter feature does not support formatting easily.
The system glitches too frequently, leading to problems with data management (e.g. application priorities improperly tagged, lots of unintended consequences when updating data - which might be due to the way the system is structured in terms of students, programs, applications, etc.)

* Interest Tracker feature *Automated emails/text messaging *Great Customer Support team *Each student profile/dashboard keeps gives both the parent and our staff easy access to up-to-date application/registration information *Notes feature allows users to know what other staff actions have already been taken on a student--which helps with communications between departments *Electronic Signatures and uploads *Online Teacher Recommendations are very important to us as it speeds up the process of getting feedback on applicants. *Cut costs on printing *Integrates with Powerschool *Lessens transcribing errors *Time/Money saved on Data entry *Up-to-Date enrollment numbers/reports

*Still learning how to make this work for a private school that requires a different process. *There have been several software issues/errors that have come up delaying numerous applications and therefore affecting our school's customer service response time. *Pay feature-needs promo code *Application doesn't auto save progress *Doesn't save the whole application when you hit submit at the end of the application

SchoolMint is a very unique product! As a teacher manager, I am able to track how many observations are completed, my past notes, goals, and much more.

SchoolMint is excellent! One way to improve this product is to make a drop down option that would makes it easier to navigate multiple candidates.

What I like most about this software is the versatility of the system. It can be customized to fit the needs of your company.

The only negative I have is the reporting aspect. Creating a report is difficult and many times I have to rely on the customer service to create the reports on my behalf (which they do efficiently and in a timely manner).

The best part of the software is being able to customize it. It has also been a great tool to collaborate many organizations into one.

Parts of the back end are not user friendly or understandable to everyday individuals. I've been able to tweak things by having an understanding of technology.

provide for an autonomous lottery process, decreased phone calls, allows parents to control application

the main page of the application management site should have the applications easier to use to track - wish this site had the applications numbered

The student enrollment summary is reviewed daily, the easy function to export families information, data, charts, map of where student applications are coming from, the ability to use SM fields for enrollment forms, and RSVP tracker.

Email communication design could be improved, easy search for family emails, and rsvp tracker on each application not just in the rsvp section.

The ability to easily customize the lottery application and registration forms. You don't even really need the training support to figure it out.

I would like to be able to run more reports with customized features. For example, we poll our families about aftercare needs on the registration form. I would like to be able to see the responses ordered, etc.

Dashboards, Mapping application, Family-Centered Profiles, ease of communications via email and text, tags and sorting of the database, ease of tracking leads from events.

reports need work, does not allow for mass self-data imports, the text editor is simple and requires thorough editing on Word before pasting from a document.