BombBomb Erfahrungen
Gesamtbewertung
Filtern nach
Untern. Größe
129 Bewertungen
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Phenomenal Product!!!
Bewertet am 18.4.2018
Vorteile
Bomb Bomb has helped me enhance my retention rate with my current agents, as well we grown to the seventh fastest Remax in the State of Florida and I tribute a fair amount of that to move the bomb bomb experience.
Nachteile
Sometimes integration is challenging with social media. However recently they have made it slightly easier to work through.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Why I've Stuck With Bombbomb For My Marketing for Over 10 Years!
Bewertet am 8.9.2022
You don't stay with a company for 10 years if they aren't doing something right! In 2012, I...
You don't stay with a company for 10 years if they aren't doing something right! In 2012, I searched high and low for a video email platform. When I found Bombbomb, I was amazed. They continue to make improvements on the user interface and the options. They integrate seamlessly into Gmail as well as Chrome. They are easy to use and their customer service is just fantastic.
When you have a question, the customer service person will send you a video email walking you through whatever they are helping with. It's so cool.
Vorteile
It's very user friendly. A few years ago they made a huge UI upgrade from the old layout. While I like having control over html code, most average people don't. They did what people wanted. But tech support taught me a trick so I can go back and do it the old way, when I want. The software integrates with other programs I use, such as my CRM, Google sheets & other autoresponders.
I love that I can host all of my videos there and I can password protect them for control. I can even customize the video hosting page or I can put a video into an email.
I can see when an email is opened, whether or not the video was clicked on or watched and see how far into the video they watched. This works great for calling people right when they see my marketing. They think it's a coincidence -- they don't know I can spy on them!
I like that every email also has it's own URL, so it can look like a web page. It's so easy.
Nachteile
The one thing I don't like is the code that I get to embed. I often have to use a YouTube video for embedding if they don't accept Bombbomb's code. It may just be me, and I'll be calling support to find out how to get around it.
I also don't like that emails don't have folders. They do have tags, which they see as the same thing. I wish I could put emails into folders and close them, so I only see what's currently relevant.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Horrible Customer Service
Bewertet am 3.2.2020
Sending video to my clients and being able to track their activity and response is the sole reason...
Sending video to my clients and being able to track their activity and response is the sole reason I purchased this product. The tracking has not worked since October, and no one at BombBomb has a clue how to fix it, and no one there seems to care. I would become their biggest cheerleader, if someone there would just show the slightest interest in helping.
Unfortunately it's only after posting these reviews that i get any kind of response...but rather than offer solutions to fix the issue, they just offer to refund my money...I think this time I'll take it and sign up for Hippo, Moovly or Mediashare (I suggest you all look into these solutions as well, before signing up with BombBomb
Vorteile
When it worked and I was getting support it was good.
Nachteile
Pray that you never need any customer service or technical support. I am going on month number three of my service not working and i have to initiate any contact to even get an update, which has been 'we're working on it' every time. HORRIBLE CUSTOMER SERVICE
Update: February 3, 2020 (month 5) - After an initial response, the customer service has returned to it's abysmal start. No response, no updates, ZERO progress.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Complex and over-priced
Bewertet am 3.5.2019
Overall, I think BombBomb is a great product for lead nurturing. However, for this product to...
Overall, I think BombBomb is a great product for lead nurturing. However, for this product to really work and be worthwhile, you need to invest in the most expensive package. I believe all of their packages are overpriced for what is offered. I do however like the option to pause your subscription if needed.
Vorteile
I loved how BombBomb offers a more personal and creative way to get in touch with your leads by letting them get face-to-face with you in the early stages of nurturing, when they aren't quite ready to commit yet.
Nachteile
I found it to be a very complex program to understand. The user interface can be confusing, and trying to figure out the best way to make it function with all of the moving parts is difficult. I also found the email template customization to be clunky and frustrating.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Phenomenal product and easy to use. So many capabilities I am yet to experience and that is...
Bewertet am 18.4.2018
Vorteile
Very simple to use, love the mobile app and the tracking capability is phenomenal. The open rate is much higher than traditional email
Nachteile
Custom templates once designed are hard to modify on my own, the ability to share directly with social media is difficult for me
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I have used this for over a year - wow!
Bewertet am 19.4.2018
Very good response rate.
Very good response rate.
Vorteile
My emails get opened and I get responses. People actually tell me how much they appreciate getting emails this way.
Nachteile
That so far it won't integrate with Infusion Soft. I would love it to connect with my Infusion Soft database.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Excellent Video Email Program
Bewertet am 5.12.2018
Vorteile
This program is EXCELLENT! The option to use video email is the way of the future and this company is on the cutting edge of this. The integration with gmail is seamless and it doesn't get dropped into spam!
Nachteile
We wish there were a few more options for the payment levels. We are right in between payment levels and could use a option in the middle before total customization.
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
BombBomb has paid for itself many times over. It is one of the best marketing pieces I have.
Bewertet am 20.4.2018
$$$
$$$
Vorteile
Bombbomb is very easy to use. It has a dramatic impact on my prospects. It is very effective and very inexpensive to implement. I highly recommend this program. Video is becoming more and more important.
Nachteile
My computer RAM can't keep up with some of the features. Mobile app has fewer features than the desktop.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I do training for the loan originators and we are seeing great success with bomb bomb
Bewertet am 18.4.2018
ease of communications
ease of communications
Vorteile
the ease of use, the screen share and the videos in outlook that have been added are great.
this has increase our people usage
Nachteile
I find no faults with the software all is great and there are no least at this time. I wish that we could talk to a support person rather than having to email, but they are always quick to respond.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Brilliant for emails with video
Bewertet am 6.4.2020
Really good return rates and engagement with video based email.
Really good return rates and engagement with video based email.
Vorteile
The ability to integrate video into email is really this software's go-to hook. It does so flawlessly.
Nachteile
What it does, it does really, really well. But it is a very task specific program with limited application.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Best Platform to Send Emails with Video
Bewertet am 19.4.2023
Excellent overall experience. We use this product multiple times per week and it's the only...
Excellent overall experience. We use this product multiple times per week and it's the only platform we use to send out custom video messages.
Vorteile
BombBomb is the best option when it comes to sending an email with an embedded video. Whether you want to send to 5,000 recipients or just one, the platform makes the entire process very easy and the end result is a well-crafted and professional email. One of the coolest features is the analytics that details who opened what email, when they opened it, and how many times they opened it. Plus, the monthly cost of BombBomb is well below other email marketing platforms.
Nachteile
The design and functionality of the platform are decent, but a little clunky. While it's a relatively simple platform, I think there is considerable room for improvement.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Using Video in your business.....BombBomb is the Bomb!
Bewertet am 3.4.2020
My experience with BombBomb started out with the free version and I subsequently moved to a paid...
My experience with BombBomb started out with the free version and I subsequently moved to a paid version with more options. This has become an integral part of my communications with my clients and the feedback is great. Now in the environment of Stay at Home and Covid19, I feel ahead of the curve
Vorteile
I like the fact that I can integrate my videos into my emails to clients and I can track when they open my email, watch the video and how many times they come back to my video.
Nachteile
I had a little trouble getting my email and the video set up. There are lots of options and different ways to use this product. Good thing is there is lots of support and training.
- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Incredible platform for Real Estate Agents - Should Be Used By All!
Bewertet am 12.7.2018
Personal connection with clients with technology. In my business, where our company's footprint is...
Personal connection with clients with technology. In my business, where our company's footprint is across several states, I don't have the chance to meet each one of our agents in person. By having this platform, I am able to connect with the agents via video which makes a world of a difference!
Vorteile
1. Customer Service is INCREDIBLE! If you have solid customer service, it makes all the world of a difference.
2. All the functionality with the platform is great - videos in emails, CRM, automations, tracking, and more...if you want to improve your Real Estate business, this tool will help you differentiate yourself from the others.
3. Easy to use! I love being able to create different templates and making mine unique, but also having the option of using the pre-populated templates too.
4. Integration is phenomenal! It's so wonderful to be able to integrate it with so many other platforms and systems.
Nachteile
Price is definitely a little steep when looking at it initially. If you use it to its fullest capacity, I think it's well worth your investment.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
BombBomb is changing the way we build relationships with our customers!
Bewertet am 18.4.2018
The ability to make personalized contact with customers and add a warm touch to my communications...
The ability to make personalized contact with customers and add a warm touch to my communications with customers.
Vorteile
BombBomb is super easy to use with a very simple app and plugins for Chrome and Outlook. I LOVE that I am able to make personalized contact with customers, introduce myself, and help make a real connection with customers I never meet in person! I also like that tracking capability -- I get an immediate notice when a customer opens my email, watches my video, or forwards my video to a friend.
Nachteile
At this point, I don't see any cons -- BombBomb has been consistently improving since I started using the program 3 years ago.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Pretty great!
Bewertet am 21.6.2019
Overall, it's been a useful tool for our team. I'd recommend it. However, because of the little...
Overall, it's been a useful tool for our team. I'd recommend it. However, because of the little kinks here and there, and the price tag, I could probably find an alternative that serves the same purpose. Sticking with it for now though.
Vorteile
I LOVE that there's a corresponding app for my iPhone! It's easy to use as well; it's been helpful for our office team!
Nachteile
When I'm recording a video in the app there are some kinks that I hope get worked out. For example, there's a delay when I stop my video and want to go back and re-do it. Then I find that I'm recording before I've given the prompt to start recording again. It's a frustrating back-and-forth game that wastes time sometimes. Additionally, I haven't figured out how to save a video message (the text portion) to the template, so each time I send out the video from the template, I have to add the text. I'm sure it's user-error, but my attempts have been unfruitful.
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
BombBomb software review
Bewertet am 20.10.2022
BombBomb is a good tool for creating marketing videos
BombBomb is a good tool for creating marketing videos
Vorteile
BombBomb is ideal for e-merchants who send marketing emails. Personally, this software helps me a lot in the creation of my marketing videos. It's very easy to use
Nachteile
Everything goes well, software works very well
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Good way to send bulk video email. Not easy to use the anyway but defaults.
Bewertet am 5.9.2018
We're sending out email to small (70-200) groups of subscribers. It works but its a PITA to get...
We're sending out email to small (70-200) groups of subscribers. It works but its a PITA to get right and seems to be impossible to set the defaults you want.
Vorteile
Makes sending bulk email possible. Lets you add images, if you can figure out how to bypass the defaults.
Nachteile
Interface is difficult unless you use it the way BombBomb thinks you should. Use an image instead of a video? Have fun! Don't want video replies or social media? Better learn to track down the boxes to uncheck. Want to set a title? Learn to paste because you'll have to put it in three of four different places. Want to send a corrected email? Better do it business hours weekdays so you can contact support when they "hold it for review." (Oh, and don't count on the correction getting out anytime soon.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Used to sent potential renters virtual tours.
Bewertet am 20.6.2018
Great to link and send a video
Great to link and send a video
Vorteile
We used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view.
Nachteile
It was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
We LOVE BombBomb!
Bewertet am 19.4.2018
Happy clients and a quicker way to reply to e-mail!
Happy clients and a quicker way to reply to e-mail!
Vorteile
It's so quick and easy to send videos to our clients from the GMail application and it's much appreciated by our clients.
Nachteile
Nothing major... sometimes the uploading of the video can be a bit slow, but that can be due to the network connection too.
- Branche: Kosmetik
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
BombBomb Review
Bewertet am 21.1.2020
Overall, my experience was good with BombBomb, I just didn’t feel it was as easy to use now that I...
Overall, my experience was good with BombBomb, I just didn’t feel it was as easy to use now that I have switched to VipeCloud. I feel more comfortable suggesting vipecloud to my new consultants.
Vorteile
I liked the video aspect on this service and being able to send live videos so my consultants could see me live.
Nachteile
I didn’t think BombBomb was easy to use. When I would have new consultants come in to my company and want to sign up for this service I felt it was hard to explain to them how to use it.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Easy Communication
Bewertet am 25.5.2021
Easier to communicate complex ideas through video messaging instead of written email.
Easier to communicate complex ideas through video messaging instead of written email.
Vorteile
Seamlessly integrates with phone and email for use in multiple applications.
Nachteile
Sometimes glitches out when in poor cellular reception areas.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Easy To Keep In Touch With Your Clients!
Bewertet am 28.11.2018
Overall a great experience and I would recommend!
Overall a great experience and I would recommend!
Vorteile
BombBomb is great to send out mass emails easily to your sphere and keep in touch with your clients. Video is a great and personal way to do this, which is what BombBomb focuses on. Works great!
Nachteile
It was a little expensive, but worth it overall. It was also annoying when they would freeze your account if too many people marked it as spam. To unfreeze it then, you had to reach out to a rep and talk to them in person. This process should be a little simpler.
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Really good. Does what it sayd
Bewertet am 9.9.2021
Very satisfied. Solid product.
Very satisfied. Solid product.
Vorteile
Leader in this space and always have great features
Nachteile
Competition is at a more friendly price point
- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
BombBomb rocks!
Bewertet am 25.9.2018
Vorteile
Great way to create super easy videos for marketing, etc. Even has an app you can use on your phone.
Nachteile
Takes time to set up your templates but worth the time.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Terrible customer service
Bewertet am 27.4.2023
Worst experience ever
Worst experience ever
Vorteile
Nothing at all. Customer service won't help you at all. Does the onboarding and you are on your own.
Nachteile
The customer service sucks. Will not set up an appointment to walk you thru anything. When I first signed up, someone did walk me thru. When I was ready to implement it and had specific questions no one would assist me. Was told to go look at the webinars. Well the webinars did not answer my specific questions or concerns. Tried to set up an appointment would not respond. Waste of money. I