ExakTime Erfahrungen

The vast number of options when setting up cost codes and labor rates makes it a breeze each week when doing payroll

The interface when doing hours is a little cumbersome when you have to make modifications which doesnt happen very often

The GPS locator showed when an employee was not at the location. When they attempted to punch in for work before they even left their house, the system would flag it red and the employee would have to be truthful. This was an important aspect to saving our company money. When you have 40 employees and several of them are making upwards or more and they are punching in for an extra 15-30 minutes daily, it makes a large difference. It also made job costing a breeze. Instead of spending several hours job costing a big job weekly, a few selections in the report screen and there is a complete breakdown within just a couple of minutes. This was an excellent money and time saver aspect of the program. Also, being able to just hit a few buttons and transfer all the time records to my accounting software for payroll is a miraculous thing for me. Instead of spending hours on time records for payroll, a couple of minutes and there it is, ready to go. On the accounting side of the program, just the money saved in time alone, paid for the program in all actuality.

If the employee turns off the GPS locator on their mobile device, they can beat the system. It is overall a great program.

I really like being able to track hours and records, and run customized reports. I also like that we don't have to bring the clocks in to collect the hours.

The thing I like least about the software is the updates. Every time it updates, another problem is created. I am not a person who gets frustrated easily, but after years of bad experiences with customer support I tend to get frustrated easily when I have to talk to them. We usually run into problems while doing payroll, and then we have to wait for them to call us back. After they call back I have to spend a couple hours on the phone trying to troubleshoot the problem, at the most inconvenient time. We purchased the software in 2011, and so we know how it works and what reports are available because we have been using the same functions and reports for years. If something breaks and I call in to support I am frequently told that has never been an option and if it was than it was a flaw in the program, or that we have been doing things wrong and we shouldn't be doing our payroll the way we are doing it.

Easy to use...user friendly. Anyone can navigate through the software to all the different available options without having to go through a tutorial or manual. Also, the customer service is top notch (not that we've needed much).

So far I haven't notice anything that's super terrible but one thing I think that can improved upon is the reporting features and options...or should I say not many options. I feel they could offer more reporting options based on all the different types of data that is collected. I'm sure there are many different needs for different companies, so that may be part of the reason why there aren't a ton of reporting options.

Offers web, iOS, and Android options for time entry, can work in online or offline mode when you don't have good coverage

Expensive to integrate with, unstable, breaks frequently (particularly custom integrations), no REST API.

I like the easy use, and that it requires no extra costly machinery. Easy to teach others to use etc.

There are some features that I would hope to become available. Specifically in the ExakTime mobile app, we hope to see a function that allows employees to view their own time cards.

tracks time well
bread crumbs

would like geotraker to continue to run as long as ppl are punched in even if they close the app
would like a few more customization options, but pretty good overall

The GPS pin function was the best part of this software; you knew when an employee was at a specific location and for how long.

The reports in ExakTime are not excel friendly at all, and they cannot be customized in any way. Reports are cookie cutter and not flexible.

The ability to quickly add new locations for employees to clock in to. The mobile application's ease of use. I love the ability to sort reports by employee, location, cost code and time frame.

Employees cannot see their hours accrued for each pay period. This has been a common complaint in our organization.

I like that you are able to leave comments on the actual timecards, it saves a lot of time from the field notes. I also like that you can see where the employees are clocking in and out from. I wish it would automatically ask them .. "Why are you clocking in here outside of the geotracker" so that they have to answer or say it was a mistake and they meant to clock out earlier. I also like all the different security settings.

The part that I least like about it is that when I am adjusting the time records, it can be very slow. Also, there are way too many report options and it is hard to figure out the right one you want and it takes too long.

worst customer service would not recommend them for anything -product cannot be used after set date until over inflated fee for non existent maintenance is paid
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We had purchased product for 5 years apon Exact time upgrading system and the day before our payroll we were locked out of our time clock employees time data therefore blackmailing us to pay annually fee of 4000 dollars to retrieve It
Worst customer service ever

Mobile phone app is useful and works well event hough the tools available are limited

Editing and adding punches to a timesheet is terrible. Updates don't appear on screen until a long time has passed. The software often screws up punches so they overlap. It defaults to the wrong items all the time forcing more edits. Often displays confusing warnings saying it will discard changes even after updating and recalculating. Recalculated and saved changes do not display for 10-15 minutes making it extremely inefficient to verify edits and add punches.

Product and software worked fine for 2 plus years.

Clocks are outdated and company did not prevent clock from going down. As others have said they hurried and got our money for service contract for year before we had clocks going down. We ordered new and received a few and had bad ones that have RMAs and have to wait for replacements. At this time we are manually entering about 150 hand written time cards in to website and it is very costly.

I love having the time clocking details on a daily basis with excellent reporting capabilities. Being able to open several windows to simultaneously review the time card, Field Notes, Map Tool, and reports to verify time records is so helpful. I love the interactive maps and color coded icons in the time card details.

The online system has periods of very slow processing, which can be frustrating and inefficient. I don't often have to call into customer service with a technical question, but when I do, having to wait for technical support to call me back is also an efficiency challenge.

we used it for years. paid for a brand new yearly plan of over $3,000 only to find a month later that our hornets do not work any longer because they are out dated 2-3g. Exaktime should have made us aware of this before they renewed our policy. Told us only thing we could do is buy new hardware. Refused to refund our $.. WOULD NEVER TREAT A CUSTOMER LIKE THIS..

it is very easy to use and lot of functionality.
easy to set up and incorporate into our business.
Mobile app is very easy to use.

I wish there was a way to add a costing module, such as including a way to allocate a certain number of hours to specific projects.

I have the ability to make changes myself as office support to time cards, locations and add field notes.. The Map Summit feature is wonderful for double checking employee location clock in. QuickBooks and ExakTime work well together.

Does not have the ability to print field notes with time records.

Easy to use, know the location of my employees and if they are really at the site or half way home.

nothing i would change

Accurate GPS time punches on an individual employee or group of employees. Ability to separate by job code and location

Needs to integrate with Procore. The user interface should update more frequently on users phones. (when we create a new job it does not appear on the employees time clock for a day or two unless they manually update.

It is extremely easy to set employees and locations up on Exaktime.
We obtain very accurate weekly timesheets for all the employees, as we know exactly when they have arrived within the geo fence and logged in/out

I do not have any negative to say about Exaktime

I love how easy it is to use and sign i n and out of

Sometimes looses sync have to resync but its very simple and easy to fix. Haven't had any other problems

I like the accountability and reassurance I am not paying people who are not on site. I like the ability to set a geo fence around the jobs

I often can not see where the guys are working or if they are signed in or not on the team view function.

I like that this software is compatible anywhere and anyone can use it. Once set up is complete it is easy to use and is a great tool for time tracking your employees.

The representative that did my initial setup was not familiar with our accounting software and our business deals with intricate details and categories for payroll so as the administrator, I had to teach myself how to set up some features in the Exaktime module. And I still am not using it to its full capacity due to I am not familiar with the programming.