---
description: Ausführliche Erfahrungsberichte zu ROLLER mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche ROLLER mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ROLLER Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Event Management Software](/directory/80/event-management/software) > [ROLLER](/software/109065/roller)

# ROLLER

Canonical: https://www.getapp.de/software/109065/roller

Seite: 1 / 7\
Weiter: [Nächste Seite](https://www.getapp.de/software/109065/roller?page=2)

> All-in-one-Software für Attraktionen, Unterhaltungs- und Freizeiteinrichtungen.
> 
> Bewertung: **4.2/5** von 144 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.2/5** | 144 Nutzerbewertungen |
| Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: ROLLER Software
- **Region**: Sydney, Australien
- **Gegründet**: 2010

## Gewerblicher Kontext

- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Argentinien, Australien, Belgien, Deutschland, Dänemark, Finnland, Frankreich, Irland, Kanada, Katar, Kenia, Kolumbien, Kuwait, Luxemburg, Malaysia, Mexiko, Neuseeland, Niederlande, Norwegen, Saudi-Arabien und 11 weitere

## Funktionen

- API
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Alerts/Escalation
- Angebot in sozialen Medien
- Angebotsmanagement
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Formulare
- Anpassbare Vorlagen
- Anwesenheitsmanagement
- Barcode/Ticket Scanning
- Befragungs-/Umfragemanagement
- Belegmanagement
- Benutzer-Management
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bestandsführung

## Integrationen (15 insgesamt)

- Brevo
- Campaign Monitor by Marigold
- Fresh KDS
- Google Tag Manager 360
- InMoment
- Klaviyo
- Mailchimp
- Microsoft Power BI
- NetSuite
- Ontraport
- Sailthru
- Tanda
- Workforce.com
- Xero
- Yellow Dog Inventory

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Event Management Software](https://www.getapp.de/directory/80/event-management/software)

## Ähnliche Kategorien

- [Event Management Software](https://www.getapp.de/directory/80/event-management/software)
- [Event-Ticketing-Systeme](https://www.getapp.de/directory/86/ticketing/software)
- [Kassensysteme](https://www.getapp.de/directory/195/point-of-sale/software)
- [CRM-Systeme](https://www.getapp.de/directory/230/crm/software)
- [Unternehmensführung Software](https://www.getapp.de/directory/581/business-management/software)

## Alternativen

1. [iVvy Venue Management](https://www.getapp.de/software/103813/ivvy-venue-management) — 4.6/5 (69 reviews)
2. [Tripleseat](https://www.getapp.de/software/111215/tripleseat) — 4.7/5 (572 reviews)
3. [Momentus Technologies](https://www.getapp.de/software/101245/ungerboeck-software) — 4.3/5 (98 reviews)
4. [Hostology](https://www.getapp.de/software/2082710/hostology) — 4.4/5 (5 reviews)
5. [accesso ShoWare](https://www.getapp.de/software/102783/showare) — 4.6/5 (76 reviews)

## Nutzerbewertungen

### "Excellent Customer support, easy to use software" — 5.0/5

> **Michael** | *5. Dezember 2018* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: One of Roller's biggest assets is its team. If you have a problem or a training issue they are nearly always available on the phone and if they can't help straight away they will look into it.&#10;&#10;Roller is constantly developing, there are regular patches and new releases (free improvements as well as paid). &#10;&#10;Simple interface: Most of roller is self explanatory and can be picked up, they also have a help section with articles across most items to help with grey areas.
> 
> **Nachteile**: Reporting is probably Rollers biggest set back for us. While it delivers the basics running several sites reports individually can be time consuming and if you don't pay attention to the fields you are using can lead to inconsistencies. (There is however a patch in the works to integrate these down the line). &#10;&#10;You need to develop a good knowledge of rollers different reports to get the results you are looking for and make sure it shows what you expect. Sometimes multiple reports need to be run or you need to add your own formulas or breakdown to get results in the format you require.&#10;&#10;Single use sites should be fine but chains may find this is frustrating. &#10;&#10;The gift card interface isn't as well integrated as everything else although this is a minor unit of our business.
> 
> Roller makes the life simple for the customer and is constantly seeking to improve. They are receptive to feedback and will try to act on it within reason. They have improved as an operator over the time we have used them and continue to seek to offer more to the market opposed to becoming stagnant or ignoring glitches like other software providers we have previously used.

-----

### "The switch to ROLLER: An important decision that we will not regret" — 5.0/5

> **Luisa** | *27. September 2025* | Sport | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Flexible product design and event ticketing , intuitive operation especially for scheduling, transparent payments and invoicing, versatile evaluation options, customer support very helpful and easily accessible,
> 
> **Nachteile**: Chargeback process and transparency, Limited possibility to adjust payment methods retrospectivally (SEPA payments), no automatic user log off for venue manager
> 
> We switched from another provider to Roller in the middle of the year and have had many positive experiences so far. The possibilities, usability, and customer support are truly outstanding. Customer service is also very good, and the online checkout interface is very appealing. Some functions, such as independently moving/canceling bookings, do not always work intuitively enough.

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### "Price Rule & Updates" — 3.0/5

> **Fitria** | *25. September 2025* | Sport | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing.
> 
> **Nachteile**: Price Rule – Current Limitation&#10;The latest Price Rule update does not work on Legacy Checkout. It is only available on Progressive Checkout.&#10;Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling across flows.&#10;&#10;Please provide flexibility for merchants who choose to remain on Legacy Checkout—either by enabling Price Rule compatibility on Legacy or offering an equivalent mechanism without forcing a full checkout upgrade.
> 
> My overall experience with ROLLER is positive. The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and vouchers/gift cards is efficient. Reporting covers the basics and support responses are timely. The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that remain on Legacy. Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template customization, would make ROLLER excellent end-to-end.

-----

### "Soon to move" — 5.0/5

> **Oliver** | *18. September 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: The ease of use of the system for both current and historic data. Managing the bookings is relatively stress free .
> 
> **Nachteile**: The pricing has now got to a level where we are seriously having to question if it remains value for the business.
> 
> liked it and moved systems a few years ago   it good but now so expensive we are reviewing our systems as we expand into new sites and products

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### "Wouldnt use anything else, makes my life so easy\!" — 5.0/5

> **Cameron** | *18. September 2025* | Unterhaltung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff
> 
> **Nachteile**: Nothing in particular, the price has been moving up a bit over the years, especially the pro version
> 
> Great, customer service has always been quick and knowledgable and able to fix my issues, onboarding was easy and the software has been improving more and more over the 5ish years we have been using

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Seite: 1 / 7\
Weiter: [Nächste Seite](https://www.getapp.de/software/109065/roller?page=2)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/software/109065/roller)

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| de-AT | <https://www.getapp.at/software/109065/roller> |
| en | <https://www.getapp.com/customer-management-software/a/roller/> |
| en-AE | <https://www.getapp.ae/software/109065/roller> |
| en-AU | <https://www.getapp.com.au/software/109065/roller> |
| en-CA | <https://www.getapp.ca/software/109065/roller> |
| en-GB | <https://www.getapp.co.uk/software/109065/roller> |
| en-IE | <https://www.getapp.ie/software/109065/roller> |
| en-NZ | <https://www.getapp.co.nz/software/109065/roller> |
| en-SG | <https://www.getapp.sg/software/109065/roller> |
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| es-CO | <https://www.getapp.com.co/software/109065/roller> |
| es-MX | <https://www.getapp.com.mx/software/109065/roller> |
| fr | <https://www.getapp.fr/software/109065/roller> |
| fr-BE | <https://fr.getapp.be/software/109065/roller> |
| fr-CA | <https://fr.getapp.ca/software/109065/roller> |
| pt | <https://www.getapp.com.br/software/109065/roller> |
| pt-PT | <https://www.getapp.pt/software/109065/roller> |

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