Omnify Erfahrungen

Omnify is a good platform that holds members, memberships, and classes in one place; much more. The software allows for signing up as a member choosing your membership and then signing up for classes. Our instructors see in real-time how many students they have, and this makes it easier to do last-minute marketing for classes.

It's a benefit having classes and class packs hidden, we can create and then hide them until we are ready to release them. This option gives our volunteers time flexibility for creating classes. Everything doesn't have to be done all at once.

The membership benefits dashboard is easy to use and intuitive. Actually, once you understand the terms on Omnify then most of the dashboards are intuitive.

Setup help was awesome and questions get answered very quickly. Support materials for admin etc... are available and easy to understand.

Too many emails to instructors. There should be a toggle to allow just confirmation emails, not individual classes. This should also apply to class registrations. Members just want a confirmation email for a class pack registration.

Family memberships should allow each family member to receive the benefit without having to signup as a member. This could be a toggle button to switch on or off.

After spending several months exploring various other platforms, I finally settled on Omnify because of its ease of use and the many excellent features it offers.

From what I experienced, I found Omnify to be the only online software that gave me the flexibility to create and present our services in a way that was visually clear and simple for our clients to book online.

The option to create widgets enabled us to integrate the platform into our website making it even easier for clients to explore and select the services they wanted.

The Omnify team are clearly committed to the needs of their clients, updating the various features and improving the functionality of the platform on a regular basis. Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner.

As with any platform, you will need to commit a little time to understand the desktop and the various features it offers but once you do you won’t look back!

Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.

The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.

Omnify runs itself, once set up I don't need to do much to ensure smooth operations

Inevitably sometimes things go wrong which is frustrating but the positive side is that the support is exception

We used Omnify to manage our pool at our condo association during COVID restrictions. Omnify made it easy for homeowners to book their time, enabling us to keep the pool open. We continued to use it last summer and this winter to maintain a safe environment. It was mostly easy to set up and run.

Setting up multiple sessions could be easier and more automated.

First of all, I love every feature this software has to offer. I love the easy calendar scheduling and the ability to create advertisements, that's unique. Most of all, I love the ability of doing it throuhg my phone on their mobile app.

It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.

It is solving problems for sports / activity operators that have mobile teams by linking them with a centralised booking system on a mobile platform.

In the early stages there were the normal hiccups here and there for any new service (we have tried many). Any problems have continuously been improved upon by the team listening to our (the customers) feedback.

integration into my website was easy, as it setting up new services. calendars synch well now.

it is in my time zone, not the end user.
understanding membership setup has caused me no end of problems, so not clear what their definitions are, and meant I have to go back to clients over and over to try to sort. I've even had a phone conversation with them, beyond chat, and still no clarity. they don't get I need some on auto pay, and some not. the setting is global. I'll be looking at organising subscriptions directly with my payment platform instead. Had enough of unclear solutions.

It’s easy to navigate and they actually answer your questions. Most companies do not provide that kind of customer service

Nothing, it’s pretty straight forward and easy to use

It is easier to make reservations rather than using paper

When using an appointment, I would like to tie it in with a class to reserve a certain area of the club.

The packages and appointments help in scheduling and taking bookings.

Appointments and class packs can be interlinked maybe?

the product is very easy to use and very customizable

I would've like if there was a direct ticketing option available to sell events

I like that this acts as a store front for my business. I can set up additional employees if needed as well as choose custom schedules for services. It's pretty customizeable so you can adapt it for your business needs. It combines scheduling and billing all in one.

I would like to see more integration features available for different email marketing systems. The email system I use isn't available and it would make things easier for me to follow up with clients that way.

Our team is really enjoyed the software it's super simple to use and really enjoy it . Hope to continue to use it for a long time

The only thing that needs a little bit of help was the training at the beginning but other than that it worked exactly as described

I was on the lookout for a quick calendar feature for my learning platform and Omnify checked all the boxes. They also have great customer support and service. Ashrith is always around to answer our questions.

Ashrith and Joel from the Omnify team were very helpful with the integration of Omnify onto my platform.

It’s super easy to use and the service store looks exactly as I want it to, with minimal effort.

I wish there was a client app available. It wouldn’t necessarily have to be customized, but I’d love for my students to be able to book from an app. For now, getting them to add my service store to their home screen is an okay alternative.

What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is.

Some things I took awhile to figure out so I really good manual would have been useful. Also I would have liked a little bit more flexibility in choosing the titles for the different operators.

Affordable, signed up for the lifetime plan from another site. I like the responsive customer service and development plan.

Software seems buggy and I've been asking for appointment packs, but they seem to never come. Mobile calender sync does not seem to be working.

We launched today to our residents and so far the reception has been good.

The response for assistance have been very quick. I have yet to stumble upon a CON

It help to manage our studio very easy, get reports, see customers status with a great mobile app for our customeres

Missing some small features, but the team at Omnfiy keep developing and add great features every time

Ability to create classes that can be booked through class packs, membership or direct purchase at once. Ability for class instructors to manage their classes. Availability of white label app for customers

Not much space to customise information on the trainers so we've needed to build that into our website. Limited ability to add links or colours etc in the class descriptions

The product appears easy to use and the assistance in set up was extremely helpful. [SENSITIVE CONTENT HIDDEN] was extremely knowledgeable and patient in walking me thru the set up.

Its a new product and I'm unable to answer this question at this time.