Zoho One Erfahrungen

Integrated applications - eg CRM to electronic signature, etc. etc. VERY easy to set up flows - if something happens in one module - make an entry into another module.Easily customize to meet your needs - fields, applications, etc. etc.Workflows save time/effort and are very easy to create

Hard to come up with a con - I would have said in the Meeting (zoom like) software not having the blurred background was the biggest con - but they recently added that.

The apps you get access to are great, there's a TON of apps available for users that are included in the One subscription.

Was hard to get a real definitive answer when I had questions about which plans from apps are included with Zoho One. The main reason I signed up with Zoho One was that I was told I'd have access to the Zoho Social Professional Plan from a rep, even though another rep earlier said I'd have access to the Social Agency Plan. Anyways, both included 5 team members, which was more than I needed.

Upon registration for One, they told me I couldn't add Team Members and that I'd have to buy One licenses for them... But why wasn't I told this before? And why do I have to buy licenses for users who are ONLY accessing Social, not even touching Social, they'd be clients with access to see what's scheduled on their behalf.

Talked to a rep to cancel my account, who sent me to my account manager, who I requested it be canceled, didn't hear from him or anybody else. Tweeted for help , emailed the address they have on the cancellation page. Absolutely NO response. I was going to sign up for Zoho Social after cancelling my One account, but after the non-existent customer service I was fed up.

Zoho One gives companies access to basically all Zoho programs which makes it an exceptional value if using more than one (ex. Zoho email, CRM, Project, etc..). It's only $50 per user per month and therefore is one of the cheapest options for a full business setup.

Administration is very confusing when compared with alternatives such as Google Workspace. There is no seamless way to transition between Zoho programs, like a centralized dashboard, and finding your way to an Admin page is nearly impossible (even when bookmarked). Even though it's Zoho "One" and all the programs are Zoho, it feels more like individual programs rather than a single workspace.

All solutions provided by Zoho One are linked to each other, making your data and business flow all connected, without the need of any complex integration.
Even a marketer can customize and setup all tools without help from IT team.

Local or remote support on your timezone sometimes is a problem if you have to solve something quickly.

Its great for the price for a single user. If you have alot of employees costs adds up. Comes with alot of features and products

105/month for flexible plan is steep. Reg is 45/mo if adding all users, so flexible would be better around 75. Accounting package needs to manage multiple companies. This is the biggest bit fall. The regular paid version allows it so why not the one included with One?

Zoho one is amazing for the price!!! Absolutely nothing can touch it or is anywhere close. With Zoho One you get external sales and support software, internal chat, HR, accounting inventory, email, cloud storage, office suite and so much more! Plus Zoho creator lets you build custom apps to automate your processes. I can't say enough good things about Zoho One and I certainly can't go into detail on every app included, but Zoho is contantly updating their apps to improve the features and UI. I have been using Zoho One for just under a year now and while it's not perfect is good and continually improving. It's also relatively easy to get ahold of their support team which is great at answering questions!

I think one of the hardest things with Zoho One is knowing where to start. There are so many different apps and each one requires setup and they can integrate with one another in different ways. It can be hard to keep track of what's what. Also, because the company moves quickly and is constantly improving, there can be features or processes that seem to be left over from an old version and don't necessarily work the same across all the apps.

Zoho one is amazing complete business platform to run business smoothly and easy.
integration between apps make work done fast and easy.
using zoho desk help support team mange their tickets from different sources easily and save communication between customers and support.
CRM is great tool to mange sales process with artificial intelligent help and log all of activities
and manage pipeline .
zoho people mange all hr tasks which make easy to track employee attendance and leaves and so much more.
with workdrive it replace google drive

All Apps are integrated and they make fast improvement

Love the features and integrations I can use with Zoho One. I pay a flat fee and I get to use my One license for all of the products on the enterprise edition. Their customer support team is very friendly and I love Zoho One & Zoho Products

I feel they should integrate with Line2 & Square for subscription payments with Zoho Subscriptions

applications capabilities, functionalities and technical support are second to none! They always follow-up when required.

Too many tools and all are very valuable!! If you enticed or want to become an expert in one their applications, they make it too easy which can become a time distraction.

I love how Zoho One brings great apps (currently 40+) together by SSO, centralized user management, easy integrations, elegant reporting, by costing nothing like other big names, at the same time doing a far more better job. Definitely lives up to the title operating system for business.

I would love to see more applications added to Zoho One.

For my company - this is a real magic wand. While the team is working, I can do my favorite things. It is enough to determine the tasks and conduct a brainstorm. The program itself steers all processes. Each department receives its tasks and presents results. To keep track of everything, it's enough for me to spend a couple of hours a day.

Do not rely too much on this system. The idea is good, but the human factor still has not been canceled. Sometimes you have to drop everything and intervene urgently if something goes wrong. The system also allows you to track such places.

I get more "bang for my buck" by using Zoho One than if I subscribed individually to the various Zoho Apps that I use. It is also useful to go to one dashboard for these apps, which I can arrange in a way that suits me, to manage the apps.

Nothing that I can think of at this time.

All the apps your business needs under one roof.

-Most of the apps are slow or extremely buggy. -Customer support is basically non-existent.

Zoho One is a complete package of various products offered in one place with competitive pricing. Highly recommended for startups and small to medium enterprises.

Sometimes you might face functionality issues.Looks a bit difficult to understand initially and takes time to get used to it.Support is somehow not as good as compared to other solutions.

Zoho One is an incredible value for the money. With over 40 apps, Zoho One does it all. While some apps have more features than others, we found this solution to integrate well with other tools and never ran into limited functionality. We had pleasant experiences with their support team.

Zoho One is a jack of all trades, master of none. For example, their 'Hubspot competitor' marketing app is nowhere near as feature-rich as Hubspot. That said, it would be great for small teams that just need basic marketing automation.

We tried Zoho for a month and ended up not moving forward because we had disparate, better tools for the individual functions.

Additionally, the user experience it geared toward technical people and isn't as polished as software like Basecamp or Asana. While our technical team had no problem working with it, our services teams found it difficult to set up.

I would recommend Zoho to small teams that need lots of tools for little investment.

It covers the most commonly needed things any company can use. Not just CRM, but billing, support tickets, HR and so much more. It's fantastic!

They require that you have EVERYONE in your organization buy a license. The trouble with that is, we have people who never need to touch it, and yet we had to buy them a seat.

Super affordable. The beauty of it is that all the apps are interconnected. If you’re open to spending the time - you can get the apps talking to each other.

Master of none. Because they focus on having so many apps, they don’t actually manage to get any one app right.

Nothing because after 15 hours of contacting support on all channels with premium support nothing works! I transferred from the CRM that was amazing and the transfer caused all sorts of issues! I was pumped but now I am lost on what to do! Do I have to switch systems?