--- description: Ausführliche Erfahrungsberichte zu Shelf mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Shelf mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shelf Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Wissensmanagement Tools](/directory/257/knowledge-management/software) > [Shelf](/software/109661/shelf) # Shelf Canonical: https://www.getapp.de/software/109661/shelf Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/109661/shelf?page=2) > Shelf ist eine innovative Wissensautomatisierungsplattform für externe Angestellte, die Unternehmen dabei unterstützt, automatisch die relevantesten Inhalte anzuzeigen. > > Bewertung: **4.8/5** von 106 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 106 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Shelf - **Region**: Stamford, USA - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: 0,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Russisch, Spanisch, Ukrainisch - **Verfügbare Länder**: Deutschland, Dänemark, Finnland, Frankreich, Irland, Italien, Kanada, Niederlande, Norwegen, Schweden, Schweiz, Spanien, Vereinigte Staaten, Vereinigtes Königreich, Österreich ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Archivierung & Aufbewahrung - Audiodatei-Management - Audit Trail - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Catalog Management - Chatbot - Content-Management - Dashboard - Dateikonvertierung - Dateiwiederherstellung ## Integrationen (23 insgesamt) - Box - CXone Mpower - ClickHelp - Confluence - Contentful - Dropbox Business - File Requests for Google Drive - Firefox - Five9 - Genesys Cloud CX - Google Chrome - Google Drive - Guru - Helpjuice - Intercom ... und 8 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Wissensmanagement Tools](https://www.getapp.de/directory/257/knowledge-management/software) ## Ähnliche Kategorien - [Wissensmanagement Tools](https://www.getapp.de/directory/257/knowledge-management/software) - [Content-Management-Systeme](https://www.getapp.de/directory/276/content-management-system-cms/software) - [Dokumentenmanagementsysteme](https://www.getapp.de/directory/284/document-management/software) - [Call-Center Software](https://www.getapp.de/directory/275/call-center/software) - [Wissensdatenbank Software](https://www.getapp.de/directory/2823/knowledge-base/software) ## Alternativen 1. [Confluence](https://www.getapp.de/software/90949/confluence) — 4.5/5 (3663 reviews) 2. [Microsoft SharePoint](https://www.getapp.de/software/90850/sharepoint) — 4.4/5 (5412 reviews) 3. [Notion](https://www.getapp.de/software/132111/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.getapp.de/software/123167/guru) — 4.8/5 (639 reviews) 5. [Connecteam](https://www.getapp.de/software/105401/connecteam) — 4.6/5 (5058 reviews) ## Nutzerbewertungen ### "Amazing internal knowledge base\!" — 5.0/5 > **Luis** | *13. Oktober 2017* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We use Shelf as our knowledge base and onboarding tool for IT employees. We like how easy it is to organize different media (text, links to online articles, uploaded files, audio files, image files, video files, etc) into groups and folders. It integrates well into our existing systems and serves as our main focal point for organization. ----- ### "User Friendly with Great Features and Functionality\!" — 5.0/5 > **April** | *14. November 2017* | Musik > > **Vorteile**: The top 3 features of Shelf for CMDW, Inc include Sync, Search and Sharing. Shelf syncs with Google Drive and Dropbox to help users better organize and access files. Once files are synced, users can search for files via keyword(s) - even if you don't remember the title or when it was created. It's quick and easy to drag and drop files or folders to an updated private or shared folder from there (or simply leave in the current folders, as Shelf retains the original filing properties/locations during sync). Shelf is already setup with four permission levels - along with a "groups" feature to making sharing at specific access levels a breeze. I should also point out that Shelf works well with all types of files and media, including documents, audio, video and more - which is especially important for the creatives on our team\! There are plenty of organization and collaboration tools out there - I've tried several, but Shelf has hit the UX (user experience) nail on the head. It's visually appealing and less intimidating for my clients and team members who are less tech savvy. The onboarding process for me was actually pretty fun. The demo was informative and tailored to my unique organizational needs. Customer rep really listened to my challenges and showed me how Shelf can solve many of our current problems. I'm really excited to finally have a functional solution for file management. No more lost hours searching and starting over from scratch\! ----- ### "review" — 5.0/5 > **Matias** | *13. August 2021* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: everything being in one place at once and the subheadings > > **Nachteile**: not the prettiest to look at and sometimes you can have too may categories > > not too bad ----- ### "Used as replacement of our Confluence wiki" — 5.0/5 > **Nathan** | *11. Oktober 2017* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Personally, i love using Confluence but it was difficult to get our company onboard. We needed a product that was more flexible and easier to organize for our company's internal knowledgebase. After a pretty extensive vetting process we selected Shelf because it allowed our team to continue using Dropbox, Drive and Slack while giving us the ability to manage our most critical docs in a centralized place. The features that make shelf unique are it's dropbox and Drive syncing, advanced search and filtered search capabilities, the ability to add additional meta data like tags and badges and the web clipper which enables our team to also use Shelf to capture youtube videos and web articles for training purposes. > > **Nachteile**: No product that tries to address knowledge management issues is going to be perfect.. Even knowledge managers at our firm have trouble keeping track of information across teams and departments so no solution is going to be a one size fits all. I prefer a wiki method of building knowledge bases and Shelf doesn't yet offer this feature but overall we're very happy with Shelf. ----- ### "Shelf has been helping us avoid some costly mistakes." — 5.0/5 > **Verifizierter Rezensent** | *13. Oktober 2017* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Shelf makes it easy for us to capture content using the web clipper and then forget about it until we need it again. The search features make it easy to locate stuff without knowing the name or the exact folder location. They have tags, a tag library and customized badges. > > **Nachteile**: I wish the web clipper enabled us to capture slideshare presentations and podcasts. I wrote to their customer service team and they said that it was in the works. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/109661/shelf?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/109661/shelf) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten