PracticeSuite Erfahrungen

Right from the beginning the practicsuite stood out with its interface ease to use and layout. Customer service and onboarding has been amazing experience. Highly recommend

Sometime too many steps for each thing but I understand this also gives more options in the long run to do things.

Fully customizable eval and soap templates. Easy to take payments.

Not streamlined or created for SLPs. Cost if you have many employees/contractors.

The communication from PracticeSuite. They answer questions quickly and work hard to fix any issue that comes up.

It can be very complex when working in billing.

I like how it gives you options for your medical bills, easy to find records. The help team are so helpful and very pleasant.

I don’t like how it is using AI, I know that this is the new thing and the way forward but I just don’t think it’s all there with PracticeSuite.

many features and ease of use attracted us to this prodcut

After a couple years, they start to nickle and dime you. they will change up the contract. Every encounter over 450, they will charge you EXTRA for each encounter. This will drive up your cost massively. They will do this without even a phone call to discuss. You will see your cost double, triple. When you call for help, they ignore. Now we will have to spend money and time to move away. Extremely unethical

Good price, ability to integrate with a wide range of other programs/products

As a provider, I had a hard time logging in to my patient accounts when my personal providers also used PracticeSuite

The software is very easy to use and train on. They have a great self service help center that will walk you through most things.

It’s difficult to customize patient reminders, when they go out and patient forms.

Practice suite saves information which allows you to copy your last billing. This saves time when you are billing the same codes. I like that I can use UB or HCFA forms. The prices of this software is very affordable.

Sometimes setting up the patient cases can be confusing. Or when adding new insurances. The flow of this process could be easier to read.
Some of the reports could be better.

not much to say about it at this time.

Does not do as promised. We are a medical billing company and continue to have issues.

This product is visually appealing and the functionality is outstanding. It is easy to use and navigate. The support is excellent as well.

Reporting is customizable but can be made easier. There could be easier connection from the reporting directly linked to individual patient charts/records.

As a startup practice it is challenging getting up and running. PracticeSuite had a very affordable software, and to be honest, thats why I originally went with it. As I learned the system more I didn't realize how much deep functionality the EHR had, and from what my staff has been able to demonstrate the billing and reporting is top notch. I like that they have reports that show me our last 6 months in a trend.

Nothing. It has exceed my expectations. If anything, I would maybe like built in dictation. I am using dragon that is integrated in, but I have to pay separate for that.

I enjoyed all of the user friendly features that this software has to offer. The product is used primarily for billing within my practice and has been incredibly helpful. Another important feature that I admire about the product is the amazing support who are always available to assist you with any problems.

The templates at first seem complicated to set it up, but they work very well.

Ease of use and customer service. I can bring on new employees and train them quickly since the system is so easy to use. Also when there are claim formats we need specific to our specialty or region they create what we need.

Keeping the accounting straight. Even though the accounting is sometimes off, they have been great in making corrections without issue.

PracticeSuite is very easy to use. The products functionality meets all our needs. The support staff do a great job and I would highly recommend this to any medical billing service. I have used other software and I like this one the best. Also the price is very affordable.

I really don't have anything else to say. They do a top notch job.

The customer service at Practice Suite is amazing. If you have any issues, support is able to help you immediately. The updates are done during the weekend or late hours which is great.

I don't have any complaints about this software. Anytime I have run into something I am not familiar with I am able to call or put in a ticket and my concerns are handled very quickly. I have worked with an agent on specific questions which is nice to have the same support person and gain a business relationship.

I am thoroughly satisfied with this product. Switching over to PracticeSuite has allowed me to bill my patients more efficiently and in turn made more money for my practice. My favorite feature by far is the outstanding support team. They are always there when you need them and they have assisted me with every problem I have encountered.

Initially setting up was a bit difficult, but ever since it has been up and running everything has gone smoothly.

Practice Suite is a great product and the service support is amazing. They are continuously upgrading and integrating new aspects of the software to help ease the use for both providers and patients.

Not much. I like them very well and they are very easy to work with.