Avantio Erfahrungen

Vielseitige Software / aber teilweise kompliziert wenn man als Neuling einsteigt!

Teilweise gab es große Probleme bei der Erstellung mancher Vorlagen (EG Abrechnungen) / teilweise gibt es diese immer noch.

What makes the big difference to other CMs: the customer support is really outstanding. Try Avantio and you know what I'm talking about. Absolutely fantastic! The best after sale I experienced. Also the offers for booking portal partners for the CM (Channel Management) are definitely better than the most other CM Systems on the market. There are so many features that you may never heard of, but are useful for us and our guests and therefore bookings have increased. Excellent Price-performance ratio.

Sometimes languages are mixed and you may find English-Spanish or German-Spanish in one sentence.
Some booking portals have problems with connecting the right features, but this is rather a individual problem of the portals themselves. See my Pros and you can imagine that the support team also works on this!

The front end booking system works well, however the system is to slow and a bit inconsistent in the layout.

Back-end such as settlement to owners, statistics and invoicing are rudimentary. Hard to get hold of people at Avantio, the staff is not allowed to give out their phone numbers, believe it or not ;-)

It's been almost 2,5 years since we are using Avantio and it simplified a lot our daily property management. The simplicity of use and the range of services Avantio offers for your business development is essential for the growth of the business. The company expanded significantly during the last years and the reason we never changed Avantio to any other software was it's ability to adapt to our needs and offer effective and fast solutions. In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.

Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.

We have been using Avantio software since 2015, and the experience has been very positive . Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations. On the other hand, the team of people who work at Avantio is exceptional, they are very professional, proactive and they are always in the moment that you need them. Thank you Avantio team .

Nothing, till today Avantio adapts perfectly to all our needs . We would like to continue working for a long time .

It's been almost a year since we've started our collaboration with Avantio and it didn't disappoint us any minute! While our company was growing we were continuously looking for scalable and optimal solutions and Avantio was a great choice of a software that combined channel manager, pms, booking engine and web page. What we like the most is their flexibility for changes. With the unlimited patience of their support team we were able to implement all our ideas and find the best solutions for our company through our personal experience. We discovered unlimited possibilities to work on our visibility, accupancy, rates, loyalty programs, special offers and much more.

Though we believe it will appear in the future, still worth mentioning - automatic clients recognition system would be a great advantage to the program.

We manage multiple villas in Ibiza and have been with Avantio around 2 years.
Overall the experience has been very positive and the tools and service are the best and most complete I have used/seen (and I've used other softwares). Their PMS & Channel Manager work great and have been a real boost for us.

Customer service is excellent and they & my account are extremely responsive.

Negative: A few parts of the interface could be touched up and improved.

Also Avantio takes a little too long to navigate from one page to another at times.

The software allows you to manage and distribute your product with more efficiency. It's very time saving because you control all your properties through the software which syncs with your distribution channels. Don't bother to upload your properties one by one to the portals. Also any change made to the properties will be synchronised automatically with all portals.

A few features and functionalities could be adjusted to vacation rental needs. A more developed CRM would be nice, which allows you to send your offers directly through the CRM system.

The easy of use; even for someone with little experience in tourist market. Did got professional assistance every time we need it. Feel like you have everything under control. Channel manager connect quickly and easily to most OTA on the market. Booking Sync is precise and safe. Probably to most advance software for vacation rental business. Avantio is up to date with all the latest technologies development of the tourist market and this allow us to get the best performances possible for all our holiday offers.

Nothing to point out. Avantio is a powerful tool for our business.

This software has an excellent interface and very easy to use it.
You can have a connection with the major rental companies like Booking.com, Airbnb, Traumferienwohnung, Homeaway and other. No other rental software has these varieties of connection for holiday apartment. Another important thing to remember is that Avantio doesn't ask any commission for direct reservation. So they don't gain any money on our successful.

I think Avantio is a super software. I can't find any disadvantages. A plus of Avantio is the continuous updating.

Can be concret on this point! But no doubt the help and suport we get of the AVATION staff!

Nothing we experinced until now. And if something in a future doesn't readly satistye us, we'll contact to feed back!

I've been working with Avantio for two years. Their software and Channel Manager are exactly what I need to manage 180 properties, It includes all the functionalities that I need to work properly, and Its Channel Manager has a great connection with all the portals we currently work with.
They are always making developments to improve the solutions and to help the companies grow their business.
They also have a great customer service that take care of us. The support center maybe a bit slow but they resolve any incidence in 48 hours.
We are very happy to be part of Avantio!

We needed the exportation to SEF but now they've just develop it, so we can export all the datas of our guests directly from Avantio software.

Easy to raise a ticket & get the support you need

It is frustrating how often Avantio has slow moments. It really halts the progress.

The channel manager features and the integrated web.

The usability from mobile devices. The cost of many extra features.

Superb PMS software, highly customizable.

Some areas are still in development. Sometimes the software does not work properly.

The support is great, helpful and efficient.
They also are efficient in terms of connection with our different partners.

Not always user friendly.
The platform should have some enhancement in order to enhance our daily work.
To make things more easy to use.

Nice general features. It's pretty easy to use and to configure. A lot of possibilities and some regular updates.

It's just miss a real accounting system (either in the software or possibility to export data in an other system).

+ Great onboarding (about 10h training)
+ Business can run well on Avantio
+ Great customer support (in normal work week working hours)
+ Can set up a booking engine
+ Reliable booking system (except for bookings made minutes from each other)
+ Good integration with PriceLabs

- Limited flexibility in creating customized reports
- No customer support over weekend
- No app
- Minor translation (ES - EN) and UX issues

Very helpful, saves a lot of time and effort.
The software is super userfriendly and the support is always keen to help you sort out any problem

Some of the portals even though they are completely sychronizable some information does not synchronize...

This has been a seamless transition from my old PMS / Channel Manager. Everything Avantio promised, they have delivered. Absolutely thrilled to be working with them. I wished I had discovered them years ago. I have only been live a few weeks and they have already doubled my occupancy levels.

Nothing at all, they system is amazing.