WhenToWork Erfahrungen

This product makes it easy to communicate schedules, open shifts, and any changes to the schedule without having to send a million emails.

Setting up and changes schedules can be tedious and can take a lot of steps.

This website is amazing if you have to manage the schedules of a lot of people at once. I love how customizable it is and that you can make and save staffing templates. It also always you to email your staff directly from the site. When a schedule is published, all staff on that given schedule will receive an email with what they are working, and it even allows the staff to trade shifts amongst others that are authorized for the position so there is much less confusion later. This website has made scheduling so much easier.

If you go to assign someone to a shift position you don't have them trained on the system allows you to do it, but gives a pop up that says "___ has been authorized for the position ___". this pop up can be easy to miss if you aren't paying close attention. I wish there was a to see a date list for when you authorized positions. Also, there is a feature where you can delete all shifts with a given position title which is very helpful, but I wish it would allow you to bulk delete some shifts without deleting all of them.

Simple - Effective scheduling software - Nothing more

Has never evolved with the ages, there is so many ways this can increase/improve
App doesnt do enough
Website does everything
No automatic book on/off
No automatic alerts when someone isnt on shift
No automation at all

I can see my schedule remotely. It lets me know where to be and when. i also know who I will be working with and who will be working at other locations.

It doesn't let me easily see openings so I can pick up time where I want to. I shows openings but not necessarily where they are. I don't want to take a shift if its too far away or with someone I don't mesh with and I have to "do the math" to figure out where its and who with.

We have been using this for years now and it is an invaluable tool. The employees are able to log in themselves to view schedules, request time off, send messages, etc. It has saved us countless hours of work and paper!

There really is not anything negative to be said about this software

I liked this software because it was easy to request time off and to see your full schedule with a click of a button. It was great being able to see who else was working with you that day and even switch shifts if need be.

The mobile browser version is not as user friendly as it could be. The fonts could be bigger in order to see and read everything easier.

Ease of employee management and scheduling.
Mobile website.
Allows employees to switch shifts with each other in a controlled environment.

Slightly dated and clunky interface, with no mobile application.

It is easy to post a shift for trade, take a shift, communicate with fellow employees, etc. The website and mobile app both work great.

This software does not integrate with our POS which is our main scheduling software. When people clock in, they need to use our main platform. Therefore, any changes made in WhenToWork have to be manually entered into the other database. This creates a lot of extra labor for admin staff.

I love the ease of access with this program. Makes building staffing schedules very quick and easy. The interface is very user friendly as well.

I wish there was a way to be able to see all recipients on messages. There are times that staff members will message me and I forward the message to someone else who tells me that they already received the message,

so easy to use it almost makes you want to cry

the design can feel a bit outdated but that is ok

One great thing about this product is that it shows you when you are working next. Whenever I forget my hours I just log into whentowork and check my hours. There is also an option enabled so that you can just see your own hours or everyone else's hours. Since I work part time this tool is great and I am so grateful it exists.

I also like how you can import it to your calendar if you have one anywhere else.

The calendar view is great!

Nothing really to complain about this software really. There are a lot of other options on this website like contact manager, request time off,...I don't use any of that functionality because of our companies protocols. Adds a bit of clutter to overall design.

The software is great for scheduling shifts. This is a very empowering software because it allows students the option to pick up work shifts, place them on the trade board for others to pick-up. It takes the work off of the admistriator and in the hands of the staff. All the administrator needs to do is approve shifts which is great for oversight and accountability.

I wish the software had a clock-in/clock-out functionality.

Ease in which the schedule can be changed and the staff notified of the changes. It eliminates all the emails back and forth.

The employee is supposed to have to confirm that they received the email but it doesn't enforce this.

I love how easy it is to use for me and my employees. It’s easy for them to schedule off, trade shifts, as well as for me to see that too.

I wish there could be more communication between employees other than the messenger board.

I love how easy it is to use and how useful it is overall. It sends reminders too, which is super helpful.

It's great, but I do not like the mobile version of WhenToWork. There have been times where I have needed to update my availability on the go, through my phone, and couldn't.

The different modes and the interface. The ease of setup and the ability for my staff to request time off that alerts me when I try to schedule someone when I have approved time off.

More import/export functions would be nice and the ability to merge between accounts. The mobile site could be better.

Easy to use by staff.

Older technology, not updating the system, not listening to what their customers want.

The program is of the most stable that I've used over the past decade. I can;t remember a crash ot any major issue the whole time we've used the program. It was so good, we used it when we started our new company. Easy to use interface navigation through the program is simple for the end user as well.

It's pricey and they have not updated the software in a while which can be a double edged sword.

It’s straight forward and easy to use, great scheduling app.

Not many! Personal preference and to each their own but when to work doesn’t have many downsides.

I really like that I can import previous weeks or create templates. That cuts way down on the data entry of creating a schedule for our employees. I love that I can link my schedule to my iPhone and always know when I am scheduled to work!

I can't think of any cons to W2W. I could always do with a lower price, but I'm pretty sure they are about average compared to other similar software.

W2W allows you to view your work schedule in multiple forms whether it be day view, week view, or month view. These viewing methods are also available for the trade board.

There are many different viewing options and tabs and little support given when first navigating W2W. However, after some trial and error, the software is not too hard to figure out.

I accidentally signed up for this software thinking it was another one that was similarly named, however, it was a decent software. It has a lot of potential! Scheduling my employees was easy and they could access their schedule from home as soon as I updated it

A bit more features would be nice, especially for the price. Having an integrated timeclock, vacation time and sick leave, etc. would be some great added features! I believe this would be an extremely useful product with those items included

This is a great software to use when you have multiple employees that you need to schedule. It is very customizable. It's great that it contacts employees for you when their schedule is completed so they are not relying on you having to tell them what it is. It is nice that employees can also log in any time to look at their schedule. They do not have to go into work to check it.

It would be nice if there was an option to copy a week and be able to paste it to multiple weeks rather than just one week at a time. Quite often we have employees who work the same shifts.