BILL Spend & Expense (Formerly Divvy) Erfahrungen

It is very easy to use and very ease to teach users how to use. It allows us to customize expense fields, budgets and reports so as an accounting team we get what we need, but it is simple enough for any user to use.

The only complaint I have at this point is that we cannot set limits for receipts. I'd like to be able to say "all transactions over $20 require a receipt," but that is not available yet.

The website and app are well-designed and easy to navigate. The site is fast and I am able perform tasks without many slow-downs.

Issues popped up occasionally with my users not being able to login due to a Date of Birth entry problem. Some physical cards were not delivered properly.

I love how easy it is to use Divvy. It has significantly reduced the time to close the books at month end. We used to have to wait at least a week just to reconcile credit card transactions, but with Divvy, it only takes one to two days. The team at Divvy has been extremely receptive to our feedback and providing the best customer experience possible.

The software is constantly evolving as we and other gives feedback (this is a good thing), but there doesn’t seem to be one clear cut path of best practices with Divvy.

I love the automation it creates for all of our expense reports. I also love the ability to make changes to spending limits, or accounts directly on the website. Any other card, we would have to get on the phone with customer service to make these changes, which was headache and a waste of time.

I love the digital cards we can create for our online payments/ transactions.

The recurring vs one-time limits were hard to get used to. This has improved over the last couple of years though.

The app and platform are so intuitive and easy to use. I am amazed at how difficult our life was before Divvy and so grateful we made the switch.

I haven't come up with anything yet. So far everything works great.

Best expense software I have ever used. Our time reviewing and/or approving expenses is now cut in half. No more reimbursements. The budget features are also amazing. We have been looking for a better way to budget our expenses and Divvy does an amazing job at budget management.

I kinda wish we had to pay for it to let them know how much we appreciate it. It's that good.

1) Dashboard for all transactions - allows us to work on what needs completed and then publish to QBO.
2) Automatic notifications - allows us to request receipts and categorization from cardholders in seconds.
3) Virtual cards - allows us to automate transaction entry, manage overspend with our vendors, and minimize and mitigate fraud with our expenses. If a card gets compromised we turn off that one virtual card and then create a new one within seconds.

There aren't many features built yet for Accounting Firms to manage their list of clients.
There isn't good features like Ramp & Brex to text the categorization details, notes, and receipts on the transactions.

Divvy is an incredibly useful platform that makes managing your company spend an absolute breeze. It is so easy to use too! Everyone in our company uses Divvy, and it requires very minimal training. You have tons of capabilities as an administrator to put controls in place and to monitor all of your company's spending habits at a glance. The reporting and filter options are fantastic! Don't know where we'd be without Divvy!

There truly is not that much to dislike about Divvy; however, if I did have to say one thing, it would be that I've encountered (a handful of times) moments where the mobile app or browser app has been unresponsive or hasn't been performing as you would expect it to. Divvy is constantly working on its apps, though, so this never stays around for long.

Divvy is easy to use for users and admins alike. The setup is very easy to do, and my organization was able to hit the ground running from the day we had cards in hand.

The only con is that it doesn't integrate with QuickBooks Desktop. There is a workaround that is very helpful. I am just waiting for the day when I can use it with Desktop.

ease of use, ability to assign funds fast and instantly (on the road even on my app). 100% card integration

approval workflows aren't greatno ability to send push notifications for "needs approval" why on earth is that not fixed?automated push notification on phone should be every 48 - 72 hours. (concur does this).once a week emails are spotty (dont actually send) and most of my managers have no idea they have something to approve. 1st round with production implementation specialist was lazy, non-responsive, "Goal of 24 hour response time" was a pathetic goal and was more like 2-3-4 days. by that time the context of the email was misunderstood and issues had to be repeated, repeated, repeated, new customer manager seems a lot better and Salesman Michael Gleason was always great.

Can lock down most cards and control what they purchase

Export to Quickbooks doesn't always export correctly and guys in field have to activate things when it would be nice if the office could do it.

They have some of the best and friendliest customer service I have ever experienced. We have had to live chat several times and they always impress me with their professional and personal approach to business. They have yet to not answer fully a question I have had. Their service makes keeping up with our trips so easy we wish we could go again lol!!! Ever since using them we haven't had to track down a single receipt or itemize any of our expenses it does it for us. Best software I've had the pleasure of using in quite awhile.

I have had no issues with them. Great customer service!!

I love Divvy it makes managing company expenses so easy. Virtual cards, tracking receipts, event/subscription budgets, etc!

I think it works great. If you do have an issue you can reach out to support and they will help you.

We are so pleased with this software. The Quickbooks Desktop integration is key and the ability to add as many vendor cards as we need has made reconciling a breeze. The ability to approve funds request instantly is also a huge feature for us.

I did run into an issue where if we split a transaction to categorize it under different expense accounts when the transaction is synced it splits into two separate entries. This does not work for us so we no longer use the split feature. The work around we currently use is to enter notes about splitting the transaction then we edit it in quickbooks after we sync the transaction.