--- description: Ausführliche Erfahrungsberichte zu Upper Hand mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Upper Hand mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Upper Hand Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Turnierplaner Software & Ligaverwaltung](/directory/747/sports-league/software) > [Upper Hand](/software/110389/upper-hand) # Upper Hand Canonical: https://www.getapp.de/software/110389/upper-hand Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/110389/upper-hand?page=2) > Upper Hand ist webbasierte Software und eine mobile Anwendung für das Business Management im Bereich Sport, Training und Fitness. Sie bietet Tools für Anmeldung, Zahlung, Marketing und Berichterstattung. > > Bewertung: **4.1/5** von 110 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 110 Nutzerbewertungen | | Bedienkomfort | 3.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Upper Hand - **Region**: Indianapolis, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 79,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - API - Abrechnung & Rechnungsstellung - Absence Management - Adressbuch - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anwesenheitsmanagement - Automatisierte Terminplanung - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Daten-Import / -Export - Datensicherheit - Dokumentenspeicher - E-Mail Marketing - E-Mail-Management - Echtzeit-Planung ## Integrationen (2 insgesamt) - Fivetran - Snowflake ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Turnierplaner Software & Ligaverwaltung](https://www.getapp.de/directory/747/sports-league/software) ## Ähnliche Kategorien - [Turnierplaner Software & Ligaverwaltung](https://www.getapp.de/directory/747/sports-league/software) - [Yoga Studio Software](https://www.getapp.de/directory/791/yoga-studio/software) - [Club Management Software](https://www.getapp.de/directory/152/club-management/software) - [Fitnessstudio Software](https://www.getapp.de/directory/673/health-fitness/software) - [CAFM Software](https://www.getapp.de/directory/323/facility-management/software) ## Alternativen 1. [Dash](https://www.getapp.de/software/2060398/daysmart-recreation) — 4.2/5 (31 reviews) 2. [Wowflow](https://www.getapp.de/software/2048963/wowflow) — 5.0/5 (17 reviews) 3. [Connecteam](https://www.getapp.de/software/105401/connecteam) — 4.6/5 (5058 reviews) 4. [SmartRec](https://www.getapp.de/software/133719/smartrec) — 4.3/5 (146 reviews) 5. [EMS](https://www.getapp.de/software/2056591/ems) — 4.4/5 (65 reviews) ## Nutzerbewertungen ### "Upper Hand works well for us\!" — 4.0/5 > **Dan** | *10. August 2022* | Sport | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Ease of use for administrator, lots of features for tracking finances and automated emails to clients. Schedule is easy to use and view as well as creating events is a breeze if you need to add something quickly. > > **Nachteile**: More user friendly for clients so that scheduling can be easier. Ability to provide one-time discounts on fees after they have already purchased a membership. > > Overall, we have enjoyed Upper Hand, while it has some flaws it is still user friendly for the staff and easy to get to information quickly. ----- ### "Buck Fastpitch Academy Review of Upper Hands Sports Software" — 5.0/5 > **Tina** | *10. Februar 2020* | Sport | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I love the camp/clinic registration feature, as it significantly helps reduce time I spend processing registrations and payments. Additionally, I love the messaging feature, as it allows me to send mass marketing e-mails and messages to our entire team of athletes, parents and coaches. Lastly, I love that I am able to access Upper Hand through the mobile app, as I am always on the go and often need to be able to schedule or process a payment when I am away from my computer. > > **Nachteile**: The software is sometimes not very intuitive for the client. I often have clients contact me, because they are struggling with the scheduling feature, as they are not able to easily access their lessons credits or past scheduled lessons. It would be great if they would be able to view all past and upcoming events, as well as their total number of remaining event credits on their dashboard after signing into the mobile app. And while I love the messaging feature on the app, I wish it was better visually designed and would allow you insert graphics and change font size and style. Lastly, while I was thrilled with the latest upgrade that sends out automated reminders, I was bummed that this is only offered to those who upgrade their accounts to the next level. When I first purchased the Upper Hand software, this was one of the initial features included in the membership. I would love to see this feature included for all membership types. > > Overall, we have been extremely happy with our customer service experience with Upper Hand. They are great to work with, and are always so quick to answer questions or fix software bugs. I don't know how I would have grown my business success without the Upper Hand software and their team\! ----- ### "Regretting Leaving MindBody" — 2.0/5 > **Brandon** | *4. Februar 2020* | Sport | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: The ability to create a unique platform specific to our business needs. Merchant fee for credit card transactions is favorable as well. > > **Nachteile**: At our business we are constantly booking clients. We have a mix of repeat and new customers but for the most part we know when we’re seeing clients and classes. The fact that we still cannot make recurring events possible is ridiculous. I should not have to time out of each day to book a client, whom I have had at the same time and date for over 6 months, over and over again. It’s been promised for Q1 for 2020 but that was after Q3 and Q4 of 2019 fell through so we will see. The mobile app continues to either crash or run extremely slow regardless of cell service or WiFi connectivity. Its a coin flip whether I’ll be able to complete a purchase or book an event with out the window dropping. The desktop version is better but we’re not in front desk all day. Functionality seems so circuitous to perform simple tasks like deleting or rescheduling events. I have to find the three vertical dots on one side of the screen then the window populates on the other side to do quick pay or reschedule. If I want to delete I have to search for the specific client rather than doing it through the calendar view where I can actually see the event I’m deleting/rescheduling in the context of my day. In order to reschedule I have click view session then find three vert dots. View event doesn’t seem to do anything. Now imagine trying to train employees who don’t have the knowledge of this platform on how to use this. ----- ### "Upper Hand in Baseball/Softball Facility\!" — 4.0/5 > **Austin** | *19. August 2022* | Sport | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The calendar and scheduling are most useful, along with the membership and contact functionality\! > > **Nachteile**: Some of the areas don’t tailor exactly to the baseball/softball sport specific or multiple team/organization layout. ----- ### "Fastballstrike1" — 4.0/5 > **Kasey** | *16. August 2022* | Sport | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Everything is great with the software. I haven’t used anyone else for my business so I don’t have a whole lot to compare with. But all in all, it’s been perfect for my business. > > **Nachteile**: Once again, this is the only thing I know of. I’ve been with UH for 7 years now and they have progressed well. Thumbs up\! > > Only thing I would say is that there are times that I can’t get something added or taken off in a timely manner. Don’t get me wrong, staff has been amazing and 9/10 is within 24 hours. At one point I asked if I could also make changes to the site which was very enlightening for me. It wasn’t as easy for me as it was for them. Gave me a good look at the back side of the website. Thankfully they do this everyday so they are well rounded. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/110389/upper-hand?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/110389/upper-hand) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten