--- description: Ausführliche Erfahrungsberichte zu Broadly mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Broadly mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Broadly Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Broadly](/software/110573/broadly) # Broadly Canonical: https://www.getapp.de/software/110573/broadly Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.getapp.de/software/110573/broadly?page=2) > Broadly ist ein Online-Überprüfungs- und Reputation-Managementtool, mit dem kleine Dienstleistungsunternehmen ihre Online-Reputation verbessern und neue Kunden gewinnen können. > > Bewertung: **4.8/5** von 336 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 336 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Broadly - **Region**: Oakland, USA ## Gewerblicher Kontext - **Startpreis**: 249,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Dashboard - Datensicherheit - E-Mail-Management - Echtzeit-Chat für Kunden - Feedback-Management - Kampagnenmanagement - Kommunikationsmanagement - Kundenhistorie - Kundenspezifisches Branding - Leistungskennzahlen - Mehrere Standorte - Mobile Zahlungen - Multi-Channel-Kommunikation - Multichannel-Datenerfassung - Negatives Feedback Management ## Integrationen (5 insgesamt) - Constant Contact - Mailchimp - QuickBooks Online Advanced - Shopify - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support ## Category - [Review Management Software](https://www.getapp.de/directory/575/feedback-and-reviews-management/software) ## Ähnliche Kategorien - [Review Management Software](https://www.getapp.de/directory/575/feedback-and-reviews-management/software) - [Online Reputation Management Tools](https://www.getapp.de/directory/873/reputation-management/software) - [Kundenzufriedenheit Software](https://www.getapp.de/directory/1029/customer-satisfaction/software) - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) - [Zahlungssoftware](https://www.getapp.de/directory/23/payment-management/software) ## Alternativen 1. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1754 reviews) 2. [SurveyMonkey](https://www.getapp.de/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 3. [Trustpilot](https://www.getapp.de/software/113149/trustpilot) — 4.5/5 (1202 reviews) 4. [Weave](https://www.getapp.de/software/121867/weave) — 4.3/5 (668 reviews) 5. [Jotform](https://www.getapp.de/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) ## Nutzerbewertungen ### "Great combo of functionality and budget-friendly" — 4.0/5 > **Jordan** | *29. Januar 2019* | Anwaltskanzlei | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It is very intuitive and easy to use. I don't have much coding experience and I had very little trouble adding the chatbot and review page to my website (thewhitelawoffice.com). > > **Nachteile**: It's not providing me with the number of reviews that I had hoped. Part of that is our attorneys setting the expectation for clients about a survey coming and asking them to leave us a review. ----- ### "Broadly Makes it Easy to Improve your Customer Experience" — 5.0/5 > **Laci** | *3. November 2022* | Konsumgüter | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Broadly allows us to not only request reviews but to do it intelligently. We are able to upload emails lists with problem customers omitted so we are getting the best chances for positive reviews. We are also notified when we have negative reviews so we can respond quickly and try to save the experience. This has turned many would-be sour thoughts into very positive ones. Another feature that unexpectedly came in handy was the ability to text our customers through this platform. > > **Nachteile**: Our team often wishes that Broadly had templates for messaging customers, especially for texts. It would also be nice if we could choose which review platform we would like to be prioritized (I.e. Yelp vs BBB vs FB vs Google). > > Overall, Broadly added incredible value to our company not only with review requests/gathering but gate-keeping the negative to some degree to allow us a chance to fix any issues we could. Broadly also ended up having additional features that were we not anticipating using but ended up being wonderful additions to our customer experience. ----- ### "Product Changed" — 2.0/5 > **Amber** | *22. März 2023* | Bau | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Hoenstly, I have most enjoyed our rep, \[sensitive content hidden\]. > > **Nachteile**: The product I was sold is no longer the product that is being used. It now only focuses on google. When we joined Broadly the reviews were supposed to toggle to whatever platform the customer used most often.Also, it's not possible to delete past employees from reports. > > We will be switching to a platform that has access to more review options. More user friendly for the customer. ----- ### "Broadly Has Been A Real Asset To Our Business\!" — 5.0/5 > **Carmella** | *25. Oktober 2022* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The product is easy to use\! I love being able to respond to customers directly, book appointments, send review notifications and respond to reviews, which immediately post to our Google Business page. We get SO MANY reviews...and it's all because of Broadly\! > > **Nachteile**: Integration of the product was fairly easy with our business. \[SENSITIVE CONTENT\] was a HUGE help and support. The only glitch or issue we have is inviting other team members to Broadly so they can see their reviews or send links to their customers for reviews. > > So far, our experience has been wonderful\! Everyone is helpful and quick to respond to questions or issues. It's been a tremendous help to our company in getting new customers, as well as, building our reviews on Google. I highly recommend it to other business owners\! ----- ### "Brilliance with Broadly" — 5.0/5 > **Jenny** | *25. Oktober 2022* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ease of use and simplicity speak volumes when you are needing to make every second of your day work for you and Broadly makes this part of my job/day very stress free and that is priceless\! > > **Nachteile**: Some of the "inbox" information remains, even if there is no action taken. Sometimes, no action is needed and even though I view the "inbox" the items remain as if they have not been addressed. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.getapp.de/software/110573/broadly?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/110573/broadly) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten